“one of the best experiences I have ever had in all my travels”

“Proximity to Machu Picchu, hospitality, dining, massage therapy, ALL OF IT! Alex was incredibly helpful in helping us to secure tickets, transportation, and other services. Gustavo met us at the train station when we arrived and delivered our luggage to the train when we departed so that we could enjoy Aguas Calientes for a few hours before we left!”

“I like everything about this hotel! My husband and I went there to celebrate our 10 year anniversary. They treated us like we were the only ones staying at the hotel. They welcomes us with a beautiful fruit platter and bubbly, we loved it! The property is gorgeous. They have an area where you can walk and relax while enjoying amazing views of Machu Picchu. The room was super comfortable. They upgraded us to a room with a patio, which was super nice. I enjoyed waking up and just walking to the patio enjoying the view, vegetation and clean air. Martin y Guido were our favorites! They explained everything about the food and a bit of history too! The pisco sour tasting was also super fun! It was a great way to taste and learned from a variety of piscos while making new friends. Last but not least, the location is perfect. We were able to enjoy visiting Machu Picchu and then come back and relax in our room. We'll definitively be back!”

“what an amazing place to stay !!! the location is unbeatable few steps from the main entrance of Macchu Picchu staff of the Hotel extremely amazing and so , so helpful , we arrive early to take our tour to the sanctuary and they store our suitcase and backpacks”

“Girls trip was the way to go for two female cousins who split the bill for a beautiful room for one night. We received a refreshing welcome special lemonade from Rhey, who was wonderful and informative. We were very impressed that they were very accommodating with tweaking our lunch and dinners to accommodate our likes and dietary needs (even a vegan menu)! Room service for a glass of wine in bed to rest our feet was heavenly! Down to the bar for the complimentary Pisco lesson and tasting was so much fun and Giovanni the bartender and our new friends we met had a blast. The grounds are peaceful and beautiful.”

“This hotel made the entire trip to Machu Picchu! It was right at the entrance to the citadel and allowed us to visit the site twice. The room was pleasant, with a terrace to the open garden area overlooking the Andes mountains. As for service, exceptional. We thought Cesar Paredes was the general manager because he made us feel so relaxed and comfortable during our stay - he was available at all hours and catered to any request we had. I had an issue with my ticket to Machu Picchu on the second day, and he personally walked over to the ticket booth to fix it. I’m not sure who the actual manager is of the property, but Cesar exemplified the type of service we were looking for and should be promoted to this level. The experience was wonderful.”

“The location to Machu Picchu is unbeatable. Michael the GM and the staff were amazing. Jovany made us feel at home the whole time”

“It was amazing to have Machu Picchu in your backyard and be steps from the entrance. The grounds were beautiful and had a lot of places to sit and just enjoy the view. The spa was tucked away and was very serene and quiet.”

“Exceptional hospitality by all the staff. The location can also not be better.”

“The location was amazing. There was a bit of a mix up at the beginning of our stay though the manager Rhay was amazing and did everything possible to make the rest of the stay incredible.”