• Garden
  • Free WiFi
  • Balcony
  • Air conditioning
  • Private Bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safe

Get the celebrity treatment with world-class service at Sanctuary Lodge, A Belmond Hotel, Machu Picchu

This luxurious hotel with landscaped ponds and direct views of the Huayna Picchu Mountain offers free Wi-Fi and rooms with iPod docking stations. Aromatherapy massages and trips to Machu Picchu citadel are available. Sanctuary Lodge, A Belmond Hotel, Machu Picchu has elegantly decorated rooms with cable TV and work desks in a palette of tans and earth tones. Some rooms have private patios and mountain views. Private bathrooms include bathrobes and amenities. At Sanctuary Lodge, A Belmond Hotel, Machu Picchu, guests can dine á la carte at Tampu Restaurant, with large sliding windows and panoramic views of the lush jungle. Tinkuy Restaurant offers Andean flavors and has rustic stone interiors and a fireplace. Machu Picchu Airport is 11 mi away and Cusco City is 50 mi from the Sanctuary Lodge. Machu Picchu train station is 25 minutes away. Trips to the famous Aguas Calientes thermal baths can be arranged. According to Peruvian law (Law No. 28194), cash is not accepted for payments from PEN 2,000.00 or USD 500.00. These currencies must be settled by credit card or other methods approved by the hotel and Peruvian Law. Payments cannot be split between currencies.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Sanctuary Lodge, A Belmond Hotel, Machu Picchu has been welcoming Booking.com guests since Feb 17, 2011
Hotel chain/brand:
Belmond Hotels

Property Highlights

Top Location: Highly rated by recent guests (9.9)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
2 twin beds
or
1 king bed
1 king bed
2 twin beds
or
1 king bed
2 twin beds
or
1 king bed
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Travel Sustainable Level 2
This property is making considerable investments and efforts towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.8
Facilities
9.1
Cleanliness
9.5
Comfort
9.6
Value for money
7.7
Location
9.9
Free WiFi
8.8
High score for Machu Picchu
Select topics to read reviews:

See what guests loved the most:

  • Galina
    United States of AmericaUnited States of America
    Unique location, very good food (included in the rate), nice garden, private waiting room at the station. Very friendly and attentive service. The bed was very comfortable.
  • Nadir
    United States of AmericaUnited States of America
    One of the most magical experiences I have had. The concierge John Pizzaro was a tremendous help, from the minute of my arrival until my departure. I strongly recommend all visitors to the Sanctuary Lodge at Machu Picchu to request John by name,...
  • Matthew
    United States of AmericaUnited States of America
    The staff went above and beyond to help and facilitate, plus you are right at the entrance to Machu Picchu
  • Mariana
    United States of AmericaUnited States of America
    If you can, definitely do it! This is my second time staying up in Machu Picchu. While you can no longer enter the ruins at any time as before, staying up there when everyone else is gone enjoying the view is worth every cent. My kids enjoyed...
  • Susan
    United States of AmericaUnited States of America
    The location next to the entrance of Machu Picchu is unbeatable. The rooms are not large but beautifully appointed. We had a lovely terrace looking over a central green space and there are walking paths with some private seating that are peaceful...
  • Brandon
    United States of AmericaUnited States of America
    The hotel was well worth the money and I was very pleased with the service and the food was amazing.
  • Ada
    United States of AmericaUnited States of America
    This hotel is amazing. The rooms are beautifully decorated. Our room had a private balcony overlooking Huayna Picchu. The staff were very warm and attentive and were always making sure that everything was of our satisfaction.
  • Kevin
    United States of AmericaUnited States of America
    one of the best experiences I have ever had in all my travels
  • Kirstin
    United States of AmericaUnited States of America
    Proximity to Machu Picchu, hospitality, dining, massage therapy, ALL OF IT! Alex was incredibly helpful in helping us to secure tickets, transportation, and other services. Gustavo met us at the train station when we arrived and delivered our...
  • Rocio
    United States of AmericaUnited States of America
    I like everything about this hotel! My husband and I went there to celebrate our 10 year anniversary. They treated us like we were the only ones staying at the hotel. They welcomes us with a beautiful fruit platter and bubbly, we loved it!...
Travel Proud
Travel Proud
This is a Proud Certified property where you can be extra sure of a welcoming stay.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • The rate states full board. Please specify what exactly that includes. 3 meals in a 24 hour period?

    Our Full Board rate included the 3 meals (one breakfast, one lunch, one dinner per person) and also beverages, except for our premium beverages, which have an additional cost.
    Answered on 16 February 2023
  • When we arrive in Aguas Calientes, do you arrange a pick-up at the train station?

    Greetings! As part of the experience at Sanctuary Lodge, our representative will meet you at the train station and assist you to board the shuttle bus that will take you to our hotel which is next to Machu Picchu citadel (shuttle bus is not included)
    Answered on 19 June 2023
  • Do you have any powerchair/wheelchair rooms available with "wet room/roll in shower"?

    Dear Sir/ Madam, We do have a wheelchair for our facilities, nevertheless, our rooms have not accessible/handicap features.
    Answered on 23 November 2020
  • can we have two beds in one room

    Of course you can! Could you kindly provide a us phone to send the information? I'll be glad to assist you. Sebastian Portilla Guest services
    Answered on 19 May 2023
  • When we are guests at the hotel , do we need to book to visit the citadel of Machu Picchu separately?

    Entrance tickets to Machu Picchu are not included, we recommend making the purchase in advance as tickets are limited by schedules.
    Answered on 16 February 2023

Hotel area info *

Restaurants
1 Restaurant On Site

  • Tampu
    • Cuisine
      Peruvian • Local • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Traditional • Modern • Romantic
    • Dietary options
      Gluten-free • Dairy-free

Amenities of Sanctuary Lodge, A Belmond Hotel, Machu Picchu
Great facilities! Review score, 9.1

Most popular amenities
  • Free WiFi
  • Restaurant
  • Non-smoking rooms
  • 24-hour front desk
  • Room service
  • Bar
Bathroom
  • Slippers
  • Private Bathroom
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Terrace
  • Garden
Activities
  • Cooking class
    Additional charge
  • Hiking
    Off-site
Living Area
  • Sitting area
  • Desk
Media & Technology
  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Non-smoking rooms
  • Room service
Spa
  • Massage
    Additional charge
Languages Spoken
  • English
  • Spanish

House rules

Sanctuary Lodge, A Belmond Hotel, Machu Picchu takes special requests – add in the next step!

Check-in

From 1:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa Diners Club American Express Cash Sanctuary Lodge, A Belmond Hotel, Machu Picchu accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

When booking more than 5 rooms, different policies and additional supplements may apply.

Belmond Sanctuary Lodge is only accessible by a public bus service departing from Aguas Calientes Train Station in Machu Picchu. Round-trip bus tickets must be purchased from the Consettur booth at the station. Busses depart every 20 minutes between 5:30–15:30. There are no taxis from Aguas Calientes to the Machu Picchu Citadel.

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented. Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee. The tax is applied per room when the room is shared by a taxable and a nontaxable guest.
Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

In accordance with the new provisions in force as of April 17, 2021 (DS No. 005-2021-MINCETUR)For the entry of minors accompanied by one or both parents, it is mandatory to carry the passport or identity card of the minor. It is also a requirement to present at the hotel, the birth certificate as well as passport or identity card of the accompanying parent, as appropriate.

According to Peruvian law (Law No. 28194), cash is not accepted for payments from PEN 2000 or USD 500. These currencies must be settled by credit card or other methods approved by the hotel and Peruvian Law. Payments cannot be split between currencies.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Sanctuary Lodge, A Belmond Hotel, Machu Picchu

  • Check-in at Sanctuary Lodge, A Belmond Hotel, Machu Picchu is from 1:00 PM, and check-out is until 11:00 AM.

  • Guests staying at Sanctuary Lodge, A Belmond Hotel, Machu Picchu can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Buffet

  • Sanctuary Lodge, A Belmond Hotel, Machu Picchu offers the following activities/services (charges may apply):

    • Massage
    • Hiking
    • Cooking class

  • The prices at Sanctuary Lodge, A Belmond Hotel, Machu Picchu may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Sanctuary Lodge, A Belmond Hotel, Machu Picchu is 1.5 miles from the center of Machu Picchu. All distances are measured in straight lines. Actual travel distances may vary.

  • Sanctuary Lodge, A Belmond Hotel, Machu Picchu has 1 restaurant:

    • Tampu

  • Room options at Sanctuary Lodge, A Belmond Hotel, Machu Picchu include:

    • Triple
    • Twin