This luxurious hotel with landscaped ponds and direct views of the Huayna Picchu Mountain offers free Wi-Fi and rooms with iPod docking stations. Aromatherapy massages and trips to Machu Picchu citadel are available. Sanctuary Lodge, A Belmond Hotel, Machu Picchu has elegantly decorated rooms with cable TV and work desks in a palette of tans and earth tones. Some rooms have private patios and mountain views. Private bathrooms include bathrobes and amenities. At Sanctuary Lodge, A Belmond Hotel, Machu Picchu, guests can dine á la carte at Tampu Restaurant, with large sliding windows and panoramic views of the lush jungle. Tinkuy Restaurant offers Andean flavors and has rustic stone interiors and a fireplace. Machu Picchu Airport is 11 mi away and Cusco City is 50 mi from the Sanctuary Lodge. Machu Picchu train station is 25 minutes away. Trips to the famous Aguas Calientes thermal baths can be arranged. According to Peruvian law (Law No. 28194), cash is not accepted for payments from PEN 2,000.00 or USD 500.00. These currencies must be settled by credit card or other methods approved by the hotel and Peruvian Law. Payments cannot be split between currencies.

Couples in particular like the location – they rated it 9.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Belmond
Hotel chain/brand
Belmond

Property highlights

Top Location: Highly rated by recent guests (9.9)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet, Breakfast to go


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
and
1 king bed
1 king bed
2 twin beds
and
1 king bed
2 twin beds
and
1 king bed
1 king bed
1 full bed
and
1 queen bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews
Review score
Guest review summary
This is an automated summary based on 30 reviews from the past 12 months.
Guests loved the Sanctuary Lodge's prime <b>location</b> near Machu Picchu. The staff received high praise for their exceptional service. The <b>garden</b> and restaurant were also appreciated. <b>Room comfort</b> was noted, though some found the <b>value for money</b> mixed due to the high cost.
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Categories:

Staff
9.7
Facilities
9.3
Cleanliness
9.6
Comfort
9.6
Value for money
7.7
Location
9.9
Free Wifi
9.2
High score for Machu Picchu
Select topics to read reviews:

Guests who stayed here loved

  • Sue
    United States of America United States of America
    Quiet. Clean. Lovely garden area. Proximity to Citadel entrance. Excellent food. Attentive, responsive, friendly staff, without exception, starting from time of reservation and ending with luggage assistance at Aguas Calientes train station.
  • Fred
    United States of America United States of America
    Everything about this place was great. Beautiful location, staff was wonderful, food was delicious. The grounds were kept like a park.
  • Anna
    United States of America United States of America
    Amazing staff, location and though the rooms are small, they are well appointed. For the price I felt I’d surely be disappointed, but the property, staff and attention to a 5 star experience far exceeded my expectations!
  • Rosalyn
    Bonaire St. Eustatius and Saba Bonaire St. Eustatius and Saba
    The location of the property was perfect for arriving to Machu Picchu early in the morning, the staff at the property were to attentive to our every need, they took the best care of us and were so helpful with all our questions.
  • Jill
    United States of America United States of America
    We absolutely loved our stay at the Sanctuary Lodge! The place is beautiful, the staff is super friendly and helpful, the food and drinks were delicious, and being steps away from Machu Picchu was magical. It was very expensive, but it was worth...
  • Sissi
    Hong Kong Hong Kong
    One of the best hotel experiences I've ever had. We were provided not only a comfortable room at such an excellent location but also yummy meals throughout the day, ample snacks and skin care amenities as well as useful tools such as water bottles...
  • Galina
    United States of America United States of America
    Unique location, very good food (included in the rate), nice garden, private waiting room at the station. Very friendly and attentive service. The bed was very comfortable.
  • Nadir
    United States of America United States of America
    One of the most magical experiences I have had. The concierge John Pizzaro was a tremendous help, from the minute of my arrival until my departure. I strongly recommend all visitors to the Sanctuary Lodge at Machu Picchu to request John by name,...
  • Matthew
    United States of America United States of America
    The staff went above and beyond to help and facilitate, plus you are right at the entrance to Machu Picchu
  • Mariana
    United States of America United States of America
    If you can, definitely do it! This is my second time staying up in Machu Picchu. While you can no longer enter the ruins at any time as before, staying up there when everyone else is gone enjoying the view is worth every cent. My kids enjoyed...

Hotel area info

Restaurants
1 Restaurant On Site

  • Tampu
    • Cuisine
      Peruvian • Local • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Traditional • Modern • Romantic
    • Dietary options
      Gluten-free • Dairy-free

Amenities of Sanctuary Lodge, A Belmond Hotel, Machu Picchu
Great facilities! Review score, 9.3

Most popular amenities

  • Free Wifi
  • Restaurant
  • Non-smoking rooms
  • 24-hour front desk
  • Room service
  • Bar

Bathroom

  • Slippers
  • Private Bathroom
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Terrace
  • Garden

Activities

  • Cooking class
  • Hiking
    Off-site

Living Area

  • Sitting area
  • Desk

Media & Technology

  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Minibar

Internet
Wifi is available in all areas and is free of charge.

Parking
No parking available.

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Non-smoking rooms
  • Room service

Spa

  • Full-body massage
  • Massage

Languages Spoken

  • English
  • Spanish

House rules
Sanctuary Lodge, A Belmond Hotel, Machu Picchu takes special requests – add in the next step!

Check-in
From 1:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaDiners ClubCash

The fine print
Must-know information for guests at this property

When booking more than 5 rooms, different policies and additional supplements may apply.

Belmond Sanctuary Lodge is only accessible by a public bus service departing from Aguas Calientes Train Station in Machu Picchu. Round-trip bus tickets must be purchased from the Consettur booth at the station. Busses depart every 20 minutes between 5:30–15:30. There are no taxis from Aguas Calientes to the Machu Picchu Citadel.

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented. Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee. The tax is applied per room when the room is shared by a taxable and a nontaxable guest.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

In accordance with the new provisions in force as of April 17, 2021 (DS No. 005-2021-MINCETUR)For the entry of minors accompanied by one or both parents, it is mandatory to carry the passport or identity card of the minor. It is also a requirement to present at the hotel, the birth certificate as well as passport or identity card of the accompanying parent, as appropriate.

According to Peruvian law (Law No. 28194), cash is not accepted for payments from PEN 2000 or USD 500. These currencies must be settled by credit card or other methods approved by the hotel and Peruvian Law. Payments cannot be split between currencies.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Sanctuary Lodge, A Belmond Hotel, Machu Picchu

  • Sanctuary Lodge, A Belmond Hotel, Machu Picchu has 1 restaurant:

    • Tampu

  • Check-in at Sanctuary Lodge, A Belmond Hotel, Machu Picchu is from 1:00 PM, and check-out is until 11:00 AM.

  • Sanctuary Lodge, A Belmond Hotel, Machu Picchu is 1.5 miles from the center of Machu Picchu. All distances are measured in straight lines. Actual travel distances may vary.

  • Sanctuary Lodge, A Belmond Hotel, Machu Picchu offers the following activities/services (charges may apply):

    • Massage
    • Hiking
    • Cooking class
    • Full-body massage

  • The prices at Sanctuary Lodge, A Belmond Hotel, Machu Picchu may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Sanctuary Lodge, A Belmond Hotel, Machu Picchu include:

    • Triple
    • Twin
    • Suite

  • Guests staying at Sanctuary Lodge, A Belmond Hotel, Machu Picchu can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Buffet
    • À la carte
    • Breakfast to go