“The service was very on point and the hotel’s historical courtyard is really pleasant for an end of day drink or for breakfast. The breakfast buffet was very generous with delicious food and the hotel staff is really attentive and always willing to help and ensure your stay is comfortable. The hotel also offered us an upgrade which was a very nice touch and much appreciated.”

“We arrived to the location as part of a package with Belmond. Due to this our experience may be slightly different that for others. The staff is really helpful and kind. Service is fast and thorough. The venue is really exciting! It's an old monastery with all the needed modernity added. Our room was spacious, spreading on two levels. The hotel is 3 minutes by walk from the main square. The dinner experience with the opera night was excellent!”

“Everything, incredible attention to detail and the best service and attention from each and every staff member, a must stay Hotel”

“We loved everything about this old monastery in Cusco. Firstly, the service was impeccable. We were never left wanting anything. When the hotel discovered that my wife and I were celebrating our honeymoon, they upgraded our room and gave us a complimentary bottle of delicious sparking wine. We were so grateful! Secondly, the atmosphere of place is truly magnificent (the chapel and the religious paintings - wow)! We also drank huge quantities of the delicious complimentary tea in the lobby and got free oxygen sent to the room when we were feeling the altitude. The breakfast was incredible and someone was there to help you at all times. The room was more than we could ask for with an excellent bath and shower and the room being cleaned/spruced up whenever we left the hotel.”

“the Monasterio was gorgeous - a beautifully restored monastery with an elaborate chapel and original works of art throughout. Impeccable.”

“one of the extraordinary and beautiful hotels my husband and I have ever stayed in! Roger and Edson took unbelievably great care of us and our friends during our three-night stay. I cannot recommend this hotel highly enough…it is an experience. divine rooms, delicious food, and unbelievable setting in an old monestery.”

“Além das excelentes instalações do hotel, localização e qualidade em tudo que foi oferecido, o ponto alto é o FOCO NO CLiENTE, aqui realmente se preocupam em oferecer um serviço de excelência, em todos os momentos sentimos o carinho e hospitalidade, todos estão preocupados em surpreender os hóspedes. Quero destacar em especial os colaboradores Jorge - Guest Relations, Carlos - Concierge, Alexandra - Reception, Ruben - Maitre, Fiorella - Restaurant e toda equipe que não recordo os nomes. Também parabenizar a diretoria por ter uma equipe tão focada como essa.”“0”

“Roger en en concierge tuvo unas atenciones extraordinarias con nosotros”“0”

“supermooi hotel, super personeel, supermooie kamers. excellent ontbijt”“0”

“Es una maravilla. Es vivir en una obra de arte. Todo en el hotel supera las expectativas. La cama es muy cómoda y el trato de todo el personal es intachable.”“0”