The staff were very friendly and kind. In a time of chaos and confusion because of the corona virus/ lockdown the staff remained calm and very sweet/ helpful throughout. From the lovely security guard/ reception and breakfast staff, to the gentleman that drove us to our next destination. They also took cleanliness and public/ personal safety very seriously with hand sanitiser in all key areas, and the buttons cleaned with sanitiser in the lift. I think their efforts to keep people safe but continue to be kind and professional was exceptional. I would not hesitate to stay here again. Our room was lovely. It is very close to the white beach and D’Mall - walking distance.

Andrew United Kingdom

Staff amazingly-friendly & helpful (ALL of them are really outstanding, and especially Lyn was super sweet & nice). Great room (bed super soft with nice pillows, very good light - especially in the bathroom). Location super central (right in the middle of Western and Eastern beach, close to shops & restaurants).

Patrick Switzerland

Great swimming pool area. The location was perfect for accessing the beaches and d‘ mall, very close to lots of restaurants, cafes and massage shops. Staff were really helpful and lovely! Got beach towels too which was great as we were travelling

Emma United Kingdom

Really awesome staff. Super friendly and pleasant - almost Thailand/Japan levels! Hotel was really nice, breakfast superb, rooftop pool refreshing. Good 360 views up there.

Simonwilkin United Kingdom

Great location, short walk away from d’mall and the beach. Staff were extremely attentive and lovely, we were upgraded to the garden suite for no reason which was so nice of the staff. The pool was great too

Emma United Kingdom

The staff are amazing! Smiles are always on their faces, they picked us up from another resort with their van, and they also dropped us to Ilig - Iligan Beach which is a bit remote The bed is very comfortable, the design and decor of the hotel is great. The on-site restaurant Brick and Basil offers delicious pizza and pasta that brought us back a few times. Breakfast has a good combination of local and western dishes and sometimes they vary. There are two Ferra hotels in the area - Ferra Hotel and Garden Suites offers rooftop pool and great restaurant whereas Ferra Premier offers rooftop dining, the food was so so but the ambiance there is more romantic. The good thing is you can always order food from Ferra Hotel's on-site restaurant and enjoy it at Ferra's Premier rooftop restaurant.

Eleanor Germany

Close to everything Everyone so friendly The pool on the 5th floor is great Had a perfect time

Polina Israel

Lovely bathroom and room. Pool area is lovely on the roof. Staff are so friendly and helpful they go above and beyond for you. Nice location as away from the hustle and bustle but only a 5 minute walk to white beach and all restaurants and bars.

Jade United Kingdom

Was upgraded to a suite - much appreciated. Staff was amaing - always so helpful.

Ronald Australia

Love the stylish touch of the rooms. The staff are lovely. The breakfast buffet was great with lots of option especially when craving for Filipino food.

Krisel Australia