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Makati Shangri-La, Manila

Ayala Avenue corner Makati Avenue, Makati, 1200 Manila, Philippines – Excellent location – show map

Excellent location – rated 9.4/10! (score from 23 reviews)

Real guests • Real stays • Real opinions

9.0
Wonderful
23 reviews

The staff were very accommodating and promptly answered all our questions prior to our check in. We loved the buffets, especially the breakfast and Christmas dinner ones. Our room was on a very quiet floor with a view of the city so that was relaxing too. We would love to stay here again. :)

Blanch Philippines

I personally like to thank Ester and Brian for guiding for the requirements before checking in and especially I'm glad Makati Shangrila was able to take our Rapid Antigen Test.

Timothy Philippines

Location of course is the come on. Strict health safety regulations are observed. Buffet is great although the food is served from behind acrylic dividers, which is ok, for health safety reasons. The super late check out is a big plus!

Geraldine Philippines

Guests are tested and confirmed negative from virus before being allowed to checkin

Juan Philippines

Breakfast, Room, our view from the window, the staff and definitely the hotel! Everyone was very pleasant and accommodating and made us feel VIP, it was definitely an overnight stay to remember! Thanks Shangri-La Makati!

Emmanuel Philippines

Everything was great! Plus factor was the attention to detail when I note somewhere on my booking details that it's for a wedding anniversary treat and when we got to the room, we have been surprised with wine and cake which both tastes good! Also, I requested for 2 room adjacent to each other and we got an interconnected room which was perfect!

Kristine Philippines

After the Rapid Antigen testing, we were accommodated quickly and were checked into our rooms in a very timely manner. The staff were all very kind, and they assisted us well.

Jerick Philippines

I like the way Makati Shangri-La staff welcome their guests. They put smile on their faces everytime they encounter hotel guests.

Jade Philippines

I love the room, the staff were super friendly, breakfast qas amazing, and most of all, the extended check out time. Thanks Shang Makati.

Ana Philippines
9.0
Wonderful
23 reviews
  • What guests loved the most:
  • “The staff were very accommodating and promptly answered all our questions prior to our check in. We loved the buffets, especially the breakfast and Christmas dinner ones.”
    Blanch Blanch Philippines Philippines
  • “I personally like to thank Ester and Brian for guiding for the requirements before checking in and especially I'm glad Makati Shangrila was able to take our Rapid Antigen Test.”
    Timothy Timothy Philippines Philippines
  • “Location of course is the come on. Strict health safety regulations are observed. Buffet is great although the food is served from behind acrylic dividers, which is ok, for health safety reasons.”
    Geraldine Geraldine Philippines Philippines
  • “Guests are tested and confirmed negative from virus before being allowed to checkin”
    Juan Juan Philippines Philippines
  • “Breakfast, Room, our view from the window, the staff and definitely the hotel! Everyone was very pleasant and accommodating and made us feel VIP, it was definitely an overnight stay to remember!”
    Emmanuel Emmanuel Philippines Philippines
  • “Everything was great! Plus factor was the attention to detail when I note somewhere on my booking details that it's for a wedding anniversary treat and when we got to the room, we have been surprised...”
    Kristine Kristine Philippines Philippines
  • “After the Rapid Antigen testing, we were accommodated quickly and were checked into our rooms in a very timely manner. The staff were all very kind, and they assisted us well.”
    Jerick Jerick Philippines Philippines
  • “I like the way Makati Shangri-La staff welcome their guests. They put smile on their faces everytime they encounter hotel guests.”
    Jade Jade Philippines Philippines
  • “I love the room, the staff were super friendly, breakfast qas amazing, and most of all, the extended check out time. Thanks Shang Makati.”
    Ana Ana Philippines Philippines

Categories:

  • Staff 9.3
  • Facilities 8.9
  • Cleanliness 9.1
  • Comfort 9.3
  • Value for money8.7
  • Location 9.4
  • Free WiFi7.5
High score for Manila
9.0
Wonderful
23 reviews
Categories:
Staff
9.3
Facilities
8.9
Cleanliness
9.1
Comfort
9.3
Value for money
8.7
Location
9.4
Free WiFi
7.5
High score for Manila
Filters
City view
Garden
Outdoor swimming pool
Free WiFi
Free parking
Bathtub
Air conditioning
24-hour front desk
Key card access
Daily housekeeping

Get the celebrity treatment with world-class service at Makati Shangri-La, Manila

Makati Shangri-La Manila is centrally located in Ayala Center, a shopping and entertainment hub within the Central Business District. It features an outdoor pool and 24-hour aromatherapy and massage services.

Makati Shangri-La Manila is within walking distance of the Ayala and Greenbelt Shopping Centers. Ninoy Aquino International Airport is a 30-minute drive away.

Featuring city views, rooms at Makati Shangri-La come with a 37-inch flat-screen TV, a safety deposit box and tea/coffee making facilities. Attached bathrooms have a separate bathtub and shower.

The well-equipped Health Club includes a fitness center, a sauna and tennis courts. The business center provides a full range of office services. Shangri-La also has a shopping arcade and a tour desk.

Offering one of Manila’s most popular buffets, Circles Event Café features open kitchens. Other restaurants serve Japanese, Chinese and international dishes.

This is our guests' favorite part of Manila, according to independent reviews.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Makati Shangri-La, Manila has been welcoming Booking.com guests since Mar 11, 2010
Hotel chain/brand:
Shangri-La Group

Show me more
Most popular amenities
Outdoor swimming pool
Free WiFi
Airport shuttle
Free parking
Family rooms
Fitness center
Non-smoking rooms
Spa
Tea/Coffee Maker in All Rooms
Bar

Property Highlights

Located in the best-rated area in Manila, this hotel has an excellent location score of 9.4

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Asian, American

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

Guest reviews
Categories:
Staff
9.3
Facilities
8.9
Cleanliness
9.1
Comfort
9.3
Value for money
8.7
Location
9.4
Free WiFi
7.5
High score for Manila
Select topics to read reviews:

See what guests loved the most:

  • Blanch
    PhilippinesPhilippines
    “The staff were very accommodating and promptly answered all our questions prior to our check in. We loved the buffets, especially the breakfast and Christmas dinner ones. Our room was on a very quiet floor with a view of the city so that was...”
  • Timothy
    PhilippinesPhilippines
    “I personally like to thank Ester and Brian for guiding for the requirements before checking in and especially I'm glad Makati Shangrila was able to take our Rapid Antigen Test.”
  • Geraldine
    PhilippinesPhilippines
    “Location of course is the come on. Strict health safety regulations are observed. Buffet is great although the food is served from behind acrylic dividers, which is ok, for health safety reasons. The super late check out is a big plus!”
  • Juan
    PhilippinesPhilippines
    “Guests are tested and confirmed negative from virus before being allowed to checkin”
  • Emmanuel
    PhilippinesPhilippines
    “Breakfast, Room, our view from the window, the staff and definitely the hotel! Everyone was very pleasant and accommodating and made us feel VIP, it was definitely an overnight stay to remember! Thanks Shangri-La Makati!”
  • Kristine
    PhilippinesPhilippines
    “Everything was great! Plus factor was the attention to detail when I note somewhere on my booking details that it's for a wedding anniversary treat and when we got to the room, we have been surprised with wine and cake which both tastes good!...”
  • Jerick
    PhilippinesPhilippines
    “After the Rapid Antigen testing, we were accommodated quickly and were checked into our rooms in a very timely manner. The staff were all very kind, and they assisted us well.”
  • Jade
    PhilippinesPhilippines
    “I like the way Makati Shangri-La staff welcome their guests. They put smile on their faces everytime they encounter hotel guests.”
  • Ana
    PhilippinesPhilippines
    “I love the room, the staff were super friendly, breakfast qas amazing, and most of all, the extended check out time. Thanks Shang Makati.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Hi do we still need rapid antigen result upon check in? Thank you
    Yes, for all checking in guests
    Answered on 8 January 2021
  • I’m a PWD do I have discount ?
    For PWD discounts, we would recommend to contact the hotel directly so we can offer rates which entitle you to PWD discount or VAT Exemption
    Answered on 18 November 2020
  • do you need a rapid test for adults in leisure travel?
    Yes, staycation guests shall be required to present a negative result from a Rapid Antigen Test (within 24 hours of check-in) or RT-PCR Test (within 7..
    Answered on 19 December 2020
  • Do you still required swab test results prior to check-in?
    Staycation guests shall be required to present a negative result from a Rapid Antigen Test (within 24 hours of check-in) or RT-PCR Test (within 72 hou..
    Answered on 12 January 2021
  • do we need antigen test first ?
    Staycation guests shall be required to present a negative result from a Rapid Antigen Test (within 24 hours of check-in) or RT-PCR Test (within 72 hou..
    Answered on 12 January 2021
  • Still looking?
Hotel area info *
Restaurants
5 Restaurants On Site
  • Circles Event Café
    • Cuisine
      American • Chinese • Indian • Italian • Japanese • Seafood • Local • Asian • International • European
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Modern
  • Inagiku
    • Cuisine
      Japanese
  • Shang Palace
    • Cuisine
      Chinese
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
  • Sage Bespoke Grill
    • Cuisine
      Steakhouse • International • Grill/BBQ
    • Open for
      Lunch • Dinner
    • Ambience
      Modern • Romantic
  • Lobby Lounge
    • Cuisine
      Local • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
Amenities of Makati Shangri-La, Manila
Great facilities! Review score, 8.9
Most popular amenities
Outdoor swimming pool
Free WiFi
Airport shuttle
Free parking
Family rooms
Fitness center
Non-smoking rooms
Spa
Tea/Coffee Maker in All Rooms
Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Sun deck
  • Garden
Kitchen
  • Coffee machine
  • Cleaning products
  • Electric kettle
Activities
  • Live music/Performance
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinners
    Additional charge
  • Tennis equipment
    Additional charge
  • Tennis court
    Additional charge
Living Area
  • Sofa
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Car rental
  • Laptop safe
  • Carpeted
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Auditory guidance
  • Visual aids (tactile signs)
  • Visual aids (Braille)
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Kids' pool
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Filipino
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules

Makati Shangri-La, Manila takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

12+ years
Extra bed upon request
₱ 1,839 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa JCB Diners Club American Express Cash is not accepted Debit card Makati Shangri-La, Manila accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Makati Shangri-La, Manila of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.

Circles Event Café: Closed from Mon, Jul 20, 2020 until Mon, Aug 31, 2020

Inagiku: Closed from Wed, Aug 05, 2020 until Tue, Aug 18, 2020

Shang Palace: Closed from Wed, Aug 05, 2020 until Tue, Aug 18, 2020

Sage Bespoke Grill: Closed from Wed, Aug 05, 2020 until Tue, Aug 18, 2020

Lobby Lounge: Closed from Wed, Aug 05, 2020 until Tue, Aug 18, 2020

Inagiku: Closed from Thu, Oct 29, 2020 until Mon, Nov 30, 2020

Circles Event Café: Closed from Fri, May 14, 2021 until Fri, Dec 31, 2021

Inagiku: Closed from Fri, May 14, 2021 until Fri, Dec 31, 2021

Shang Palace: Closed from Fri, May 14, 2021 until Fri, Dec 31, 2021

Sage Bespoke Grill: Closed from Fri, May 14, 2021 until Fri, Dec 31, 2021

Lobby Lounge: Closed from Fri, May 14, 2021 until Fri, Dec 31, 2021

Bar is closed from Wed, Aug 05, 2020 until Tue, Aug 18, 2020

Bar is closed from Thu, Oct 29, 2020 until Mon, Nov 30, 2020

Bar is closed from Fri, May 14, 2021 until Fri, Dec 31, 2021

Sauna is closed from Wed, Aug 05, 2020 until Tue, Aug 18, 2020

Sauna is closed from Thu, Oct 29, 2020 until Mon, Nov 30, 2020

Sauna is closed from Fri, May 14, 2021 until Fri, Dec 31, 2021

Fitness center is closed from Wed, Aug 05, 2020 until Tue, Aug 18, 2020

Fitness center is closed from Fri, May 14, 2021 until Fri, Dec 31, 2021

Spa/wellness center is closed from Wed, Aug 05, 2020 until Tue, Aug 18, 2020

Spa/wellness center is closed from Thu, Oct 29, 2020 until Mon, Nov 30, 2020

Spa/wellness center is closed from Fri, May 14, 2021 until Fri, Dec 31, 2021

Hot tub/jacuzzi is closed from Wed, Aug 05, 2020 until Mon, Aug 31, 2020

Hot tub/jacuzzi is closed from Thu, Oct 29, 2020 until Mon, Nov 30, 2020

Hot tub/jacuzzi is closed from Fri, May 14, 2021 until Fri, Dec 31, 2021

Swimming Pool - Outdoor for Adults & Kids: Closed from Wed, Aug 05, 2020 until Tue, Aug 18, 2020

Swimming Pool - Outdoor for Adults & Kids: Closed from Fri, May 14, 2021 until Fri, Dec 31, 2021

FAQs about Makati Shangri-La, Manila

  • Makati Shangri-La, Manila has 5 restaurants:

    • Sage Bespoke Grill
    • Inagiku
    • Shang Palace
    • Lobby Lounge
    • Circles Event Café

  • The prices at Makati Shangri-La, Manila may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Makati Shangri-La, Manila is 3.7 miles from the center of Manila.

  • Makati Shangri-La, Manila offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Tennis court
    • Happy hour
    • Tennis equipment
    • Personal trainer
    • Live music/Performance
    • Themed dinners
    • Beauty services
    • Locker rooms
    • Swimming pool
    • Tour or class about local culture
    • Facial treatments
    • Waxing services
    • Makeup services
    • Hair treatments
    • Manicure
    • Pedicure
    • Haircut
    • Hair coloring
    • Hairstyling
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Fitness
    • Fitness classes

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at Makati Shangri-La, Manila include:

    • Suite
    • Double
    • Twin

  • Yes, Makati Shangri-La, Manila is popular with guests booking family stays.

  • Guests staying at Makati Shangri-La, Manila can enjoy a highly-rated breakfast during their stay (guest review score: 9.4).

    Breakfast option(s) include:

    • Continental
    • Asian
    • American
    • À la carte

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Makati Shangri-La, Manila on this page.

  • Check-in at Makati Shangri-La, Manila is from 2:00 PM, and check-out is until 12:00 PM.