Name: Shangri-La's Mactan Resort & Spa
Address: Punta Engaño Road, Lapu-Lapu City, Cebu, 6015 Mactan, Philippines, Punta Engaño Road, Lapu-Lapu City, Cebu, Mactan Island, 6015, Philippines
Price range: Prices for upcoming dates start at $249 per night (We Price Match)
Rating: 8.7

Room Info & Price Facilities House Rules Guest Reviews (1,287)

Shangri-La's Mactan Resort & Spa

Beach. This property is either next to the beach or will have its own private access. Airport Shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

Punta Engaño Road, Lapu-Lapu City, Cebu, 6015 Mactan, Philippines –

Traveler photo of Mactan by Svetlana

June 9, 2016

Lock in a great price for Shangri-La's Mactan Resort & Spa – rated 8.7 by recent guests!

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Shangri-la has longer shoreline/beach area than other resorts in Cebu. And great marine sanctuary. We got to swim with different fishes even as close as to the shoreline. They also have strong WiFi even at the beach area. Most importantly, every single person that works there is super accommodating. The Ocean Wing Service Manager, Ms. Romelyn Dagaas attended to our needs since we arrived. Kudos to all of Shangri-la Mactan’s employees. We are very happy and satisfied guests. You made our family vacation the most memorable one. We are definitely coming back. :)

Jackqueline, Philippines

Nice hotel with private beach. However a bit on the pricey end. Always check the rates and prices before getting something. Take advantage of the happy hours at the beach bar!

Rolandocs, Peru

The staff are very friendly and helpful. Great facilities for families.

Lynne, Thailand

Lovely resort, beautiful grounds, great pools, really nice dive shop, good staff.

David, United States of America

Our flight was delayed getting into Cebu so we were already feeling a bit frustrated, but when we got to the resort it was acknowledged that our flight was delayed and we were whisked to our room straight away by a member of staff. No need to hang around at the check in at the desk to check in. I fancied some hummus for breakfast one day and a member of staff was able to relay that to the chef, so I had some freshly made hummus in 15 minutes! The water at the beach is crystal clear and we were able to see fishes very close to the shore.

Jm, Hong Kong

This is an excellent hotel, and you'd expect from the Shangri La. Superb breakfast, great facilities, comfy room. Not exactly cheap, but you get what you pay for.

Mark, United Kingdom

Beach and snorkelling, Cleanliness, very friendly staff,Tides restaurant

Aleka, Australia

the beach is expectacular...my toddler loves feeding the different fish at the very shoreline...the water was crystal blue,safe for swimming with floating divider as a reminder...enough benches for every beach swimmers...

Randulf, Philippines

Top location, directly at the beach with great facilities, particularly for children like a waterpark (12 yrs max and younger), mini - golf, and lots of things to do at the beach, including a diving school. The gardens are beautiful and very well kept. Staff is very friendly, helpful and competent. Things get done quickly. The private beach offers nice snorkeling directly off the beach. We liked the Aqua restaurant for breakfast and for dinner. Nice pools and pool areas. Breakfast terrace at the "Aqua" was beautiful . Food selection was ok.

Mixed, South Korea

Setup and cleanliness of grounds, pools and beach is really good. Rooms are spacious, bit outdated though, especially bathroom (std double). Still, clean and neat, with good AC. Stuff is pleasant and always smiling, most of them very helpful. Lots to choose from for breakfast. Nice beach with good service.

Miljan, Turkey

Experience World-class Service at Shangri-La's Mactan Resort & Spa

This property is a 4-minute walk from the beach. Shangri-La's Mactan Resort offers a luxurious beach escape with an outdoor pool and both free in-room WiFi and wired internet. In addition to 9 dining options, it also houses CHI, one of the largest spas in Asia.

Shangri-La's Mactan Resort & Spa is a 15-minute drive from Mactan-Cebu International Airport. Guests who drive can enjoy free on-site parking.

Spread over 2 separate wings, the spacious air-conditioned rooms have private balconies overlooking the Mactan Sea and tropical landscaped grounds. Each room provides an exclusive pillow menu, minibar and cable/satellite TV. Rooms in the Ocean Wing have a separate driveway/entrance and sunrise views.

CHI, The Spa features a relaxing menu of massage and beauty therapies, which guests can enjoy in private spa villas. Shangri-La also provides a well-equipped gym and tennis courts, ideal for a refreshing workout.

Fresh seafood is served at the Cowrie Cove, and Acqua offers Italian cuisine. Alternative dining options include Cantonese food at Tea of Spring, and international buffet at Tides. Cocktails and light snacks are available at the hotel's 5 bars and lounges.

This property also has one of the top-rated locations in Mactan! Guests are happier about it compared to other properties in the area.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

This property is also rated for the best value in Mactan! Guests are getting more for their money when compared to other properties in this city.

We speak your language!

Shangri-La's Mactan Resort & Spa has been welcoming Booking.com guests since Sept 17, 2010
Hotel Chain: Shangri-La Hotels & Resorts

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Most Popular Facilities

Swimming Pool

Beachfront

Airport Shuttle

Free WiFi

Outdoor Pool

Free Parking

Bar

Good for couples – they rated the facilities 8.9 for two-person stays.

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Guests Love...

“great pool area”
99 related reviews

“wonderful staff”
65 related reviews

“excellent quality of food”
60 related reviews

Top Location: Highly rated by recent guests (8.7)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Continental, Asian, American, Buffet

Free WiFi
Guests consistently rate the WiFi as excellent

Free Private Parking Available On Site

Activities:

Tennis Court

Fitness Center

Golf Course (within 2 miles)

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Sleeps	Room Type
	Premier Twin Room (Ocean Wing) 2 twin beds	Show prices
댴 Private bathroom Room Size 388 ft² This twin room has a balcony, electric kettle and bathrobe. Room Facilities: • Minibar • Shower • Bathtub • Safe • Telephone • Air conditioning • Hairdryer • Iron • Balcony • Bathrobe • Desk • Ironing facilities • Sitting area • Free toiletries • DVD Player • Toilet • Bathroom • Slippers • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Interconnecting room(s) available • Flat-screen TV • Sofa • Wake-up service • Alarm clock • Electric kettle • Wardrobe/Closet • Garden view • Towels • Drying rack for clothing • Toilet paper Free WiFi! Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children
+ Max adults: 3 Max children: 2 (up to 0 years of age)	Panorama Twin Suite (Ocean Wing) 2 twin beds	Show prices
댴 Private bathroom Room Size 775 ft² This twin room has a balcony, DVD player and air conditioning. Room Facilities: • Minibar • Shower • Bathtub • Safe • Telephone • Air conditioning • Hairdryer • Iron • Balcony • Bathrobe • Desk • Ironing facilities • Sitting area • Free toiletries • DVD Player • Toilet • Bathroom • Walk-in closet • Slippers • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Interconnecting room(s) available • Flat-screen TV • Sofa • Wake-up service • Alarm clock • Electric kettle • Executive Lounge Access • iPod dock • Wardrobe/Closet • Ocean view • Coffee machine • Towels • Dining table • Drying rack for clothing • Toilet paper Free WiFi! Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children
	Deluxe Twin Room (Main Wing) 2 twin beds	Show prices
댴 Private bathroom Room Size 388 ft² This twin room has a balcony, garden view and air conditioning. Room Facilities: • Minibar • Shower • Bathtub • Safe • Telephone • Air conditioning • Hairdryer • Iron • Balcony • Bathrobe • Desk • Ironing facilities • Sitting area • Free toiletries • DVD Player • Toilet • Bathroom • Slippers • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Interconnecting room(s) available • Flat-screen TV • Sofa • Wake-up service • Alarm clock • Electric kettle • Wardrobe/Closet • Garden view • Towels • Drying rack for clothing • Toilet paper Free WiFi! Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children
	Deluxe Twin Room Sea View (Main Wing) 2 twin beds	Show prices
댴 Private bathroom Room Size 388 ft² This twin room has a balcony, bathrobe and minibar. Room Facilities: • Minibar • Shower • Bathtub • Safe • Telephone • Air conditioning • Hairdryer • Iron • Balcony • Bathrobe • Desk • Ironing facilities • Sitting area • Free toiletries • DVD Player • Toilet • Bathroom • Slippers • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Interconnecting room(s) available • Flat-screen TV • Sofa • Wake-up service • Alarm clock • Electric kettle • Wardrobe/Closet • Ocean view • Pool view • Towels • Drying rack for clothing • Toilet paper Free WiFi! Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children
	Ocean Club Twin (Ocean Wing) 2 twin beds	Show prices
댴 Private bathroom Room Size 388 ft² This twin room has a balcony, sofa and DVD player. Room Facilities: • Minibar • Shower • Bathtub • Safe • Telephone • Air conditioning • Hairdryer • Iron • Balcony • Bathrobe • Desk • Ironing facilities • Sitting area • Free toiletries • DVD Player • Toilet • Bathroom • Slippers • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Interconnecting room(s) available • Flat-screen TV • Sofa • Wake-up service • Alarm clock • Electric kettle • Executive Lounge Access • iPod dock • Wardrobe/Closet • Ocean view • Towels • Drying rack for clothing • Toilet paper Free WiFi! Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children
	Deluxe Double Room (Main Wing) 1 king bed	Show prices
댴 Private bathroom Room Size 388 ft² Offering garden views from a balcony, this air-conditioned room has a TV, minibar and personal safe. Private bathroom has a bathtub. Room Facilities: • Minibar • Shower • Bathtub • Safe • Telephone • Air conditioning • Hairdryer • Iron • Balcony • Bathrobe • Desk • Ironing facilities • Sitting area • Free toiletries • DVD Player • Toilet • Bathroom • Slippers • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Interconnecting room(s) available • Flat-screen TV • Sofa • Wake-up service • Alarm clock • Electric kettle • Wardrobe/Closet • Garden view • Towels • Drying rack for clothing • Toilet paper Free WiFi! Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children
	Deluxe Double Room Sea View (Main Wing) 1 king bed	Show prices
댴 Private bathroom Room Size 388 ft² Offering sea views from a balcony, this air-conditioned room has a TV, minibar and personal safe. Private bathroom has a bathtub. Room Facilities: • Minibar • Shower • Bathtub • Safe • Telephone • Air conditioning • Hairdryer • Iron • Balcony • Bathrobe • Desk • Ironing facilities • Sitting area • Free toiletries • DVD Player • Toilet • Bathroom • Slippers • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Interconnecting room(s) available • Flat-screen TV • Sofa • Wake-up service • Alarm clock • Electric kettle • Wardrobe/Closet • Ocean view • Pool view • Towels • Drying rack for clothing • Toilet paper Free WiFi! Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children
	Premier Double Room (Ocean Wing) 1 king bed	Show prices
댴 Private bathroom Room Size 388 ft² Featuring a balcony, this air-conditioned room has a TV, minibar and personal safe. Private bathroom has a bathtub. Room Facilities: • Minibar • Shower • Bathtub • Safe • Telephone • Air conditioning • Hairdryer • Iron • Balcony • Bathrobe • Desk • Ironing facilities • Sitting area • Free toiletries • DVD Player • Toilet • Bathroom • Slippers • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Interconnecting room(s) available • Flat-screen TV • Sofa • Wake-up service • Alarm clock • Electric kettle • Wardrobe/Closet • Garden view • Towels • Drying rack for clothing • Toilet paper Free WiFi! Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children
	Ocean Club Double (Ocean Wing) 1 king bed	Show prices
댴 Private bathroom Room Size 388 ft² On the Club floor, this room provides access to the Ocean Club Lounge, which includes free refreshments all day. The room also has views of the ocean, a private balcony, a safe and a private bathroom with a bathtub. Room Facilities: • Minibar • Shower • Bathtub • Safe • Telephone • Air conditioning • Hairdryer • Iron • Balcony • Bathrobe • Desk • Ironing facilities • Sitting area • Free toiletries • DVD Player • Toilet • Bathroom • Slippers • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Interconnecting room(s) available • Flat-screen TV • Sofa • Wake-up service • Alarm clock • Electric kettle • Executive Lounge Access • iPod dock • Wardrobe/Closet • Ocean view • Towels • Drying rack for clothing • Toilet paper Free WiFi! Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children
	Panorama Double Suite (Ocean Wing) 1 king bed	Show prices
댴 Private bathroom Room Size 775 ft² Offers uninterrupted views of the Mactan Channel and nearby islands. The suite provides a private balcony, a separate living and dining area and a marble private bathroom with a bathtub and separate shower facilities. Benefits include: - Free daily buffet breakfast - Free use of the Ocean Club Lounge with free refreshments throughout the day Room Facilities: • Minibar • Shower • Bathtub • Safe • Telephone • Air conditioning • Hairdryer • Iron • Balcony • Bathrobe • Desk • Ironing facilities • Sitting area • Free toiletries • DVD Player • Toilet • Bathroom • Walk-in closet • Slippers • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Interconnecting room(s) available • Flat-screen TV • Sofa • Wake-up service • Alarm clock • Electric kettle • Executive Lounge Access • iPod dock • Wardrobe/Closet • Ocean view • Coffee machine • Towels • Dining table • Drying rack for clothing • Toilet paper Free WiFi! Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children

Just booked in Mactan: 4 resorts like Shangri-La's Mactan Resort & Spa were just booked

4 Reasons to Choose Shangri-La's Mactan Resort & Spa

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

Area Info –

Closest Landmarks

Mactan Shrine 0.5 miles
Cebu Doctors' University 6.1 miles
SM City Cebu 7.1 miles
Museo Sugbo 7.9 miles
Cebu IT Park 7.9 miles
Fort San Pedro 8 miles
Ayala Center Cebu 8 miles
Yap Sandiego Ancestral House 8.1 miles
Cebu Heritage Monument 8.1 miles
University of Visayas 8.2 miles

Restaurants & Markets

Abaca Boutique Restaurant Restaurant 0.7 miles
Saac Public Market Market 2 miles
Savemore Supermarket Supermarket 2.9 miles
Starbucks Coffee Cafe/Bar 4.3 miles
Liv Super Club Cafe/Bar 8.5 miles
The Pig and Palm Restaurant 11.4 miles
Hola Espana Restaurant 0.2 miles

Closest Airports

Mactan Cebu International Airport 3 miles
Tagbilaran Airport 46.6 miles

What Travelers Love About This Location

“Staff super friendly, many activities on the beach, all requests are accommodated for.”

Arnon

Singapore

“Stunning and relaxing beach front. Very comfortable bed and linens”

Noelito

Philippines

“Friendly staff, good breakfast nice beach.”

Paulo

Philippines

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4 Restaurants On Site

Tides

Food: American, Chinese, Japanese, Korean, Local, Asian

Open for: Breakfast, Lunch, Dinner

Menu: Buffet
Tea of Spring

Food: Chinese

Open for: Lunch, Dinner

Menu: À la carte
Acqua

Food: Italian

Open for: Lunch, Dinner

Menu: À la carte

Cowrie Cove

Food: Seafood

Open for: Dinner

Menu: À la carte

Resort Facilities at Shangri-La's Mactan Resort & Spa Great facilities! Review score, 9.0

Good to Know Shangri-La's Mactan Resort & Spa takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

Up to two children under 6 years are charged PHP 2000 per night when using existing beds.

Any additional older children or adults are charged PHP 2000 per night for extra beds.

The maximum number of extra beds in a room is 1.

Any type of extra bed is upon request and needs to be confirmed by management.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

Pets

Pets are not allowed.

The Fine Print

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Or, take a look at these appealing alternatives:

Waterfront Airport Hotel and Casino has a location score of 9
Abaca Boutique Resort has a review score of 9.3

#3 out of 46 hotels in Mactan, based on 13,835 verified guest reviews.

See all guest reviews for Shangri-La's Mactan Resort & Spa

Newest Reviews for Shangri-La's Mactan Resort & Spa

Reviewed: April 23, 2018

Johanna
Philippines
9.6

“Excellent”
- • Leisure trip
- • Family with young children
- • Deluxe Double Room (Main Wing)
- • Stayed 1 night
- • Submitted from a mobile device
눉Confusing lines for check in and check out at front desk
눇Everything!

Stayed in March 2018
Reviewed: April 22, 2018

Jackqueline Stine
Philippines
10

Exceptional
- • Leisure trip
- • Family with young children
- • Ocean Club Twin (Ocean Wing)
- • Stayed 1 night
- • Submitted from a mobile device
눉Nothing! We love Shangri-la Mactan!
눇Shangri-la has longer shoreline/beach area than other resorts in Cebu. And great marine sanctuary. We got to swim with different fishes even as close as to the shoreline. They also have strong WiFi even at the beach area. Most importantly, every single person that works there is super accommodating. The Ocean Wing Service Manager, Ms. Romelyn Dagaas attended to our needs since we arrived. Kudos to all of Shangri-la Mactan’s employees. We are very happy and satisfied guests. You made our family vacation the most memorable one. We are definitely coming back. :)

Stayed in April 2018
Reviewed: April 22, 2018

RolandoCS
Peru

1 helpful vote
7.9

“Nice resort with private beach.”
- • Leisure trip
- • Couple
- • Deluxe Double Room Sea View (Main Wing)
- • Stayed 3 nights
눉Mini golf course was shut down. Lots of families with little kids.
눇Nice hotel with private beach. However a bit on the pricey end. Always check the rates and prices before getting something. Take advantage of the happy hours at the beach bar!

Stayed in March 2018
Reviewed: April 21, 2018

Rolliefe
Philippines
10

Exceptional
- • Leisure trip
- • Group of friends
- • Deluxe Double Room Sea View (Main Wing)
- • Stayed 2 nights
- • Submitted from a mobile device
눇I really love the place

Stayed in April 2018
Reviewed: April 21, 2018

Kristen
Hong Kong
9.6

Exceptional
- • Leisure trip
- • Family with young children
- • Premier Double Room (Ocean Wing)
- • Stayed 5 nights
눉The beach was very crowded

Stayed in March 2018
Reviewed: April 20, 2018

Lynne
Thailand
8.8

Excellent
- • Leisure trip
- • Couple
- • Ocean Club Double (Ocean Wing)
- • Stayed 6 nights
- • Submitted from a mobile device
눉 There is nothing close to the hotel for a walk Our change of scenery.
눇The staff are very friendly and helpful. Great facilities for families.

Stayed in April 2018
Reviewed: April 12, 2018

David
United States of America
8.8

“Good experience overall, if I'm in the area I'd return stay there.”
- • Leisure trip
- • Solo traveler
- • Premier Double Room (Ocean Wing)
- • Stayed 5 nights
눉Was a bit crowded and a little pricey, but good.
눇Lovely resort, beautiful grounds, great pools, really nice dive shop, good staff.

Stayed in April 2018
Reviewed: April 9, 2018

Jm
Hong Kong
9.2

Awesome
- • Leisure trip
- • Couple
- • Deluxe Double Room Sea View (Main Wing)
- • Stayed 4 nights
눉The coral was bleached, but that's not the hotels fault. It was a bit disheartening to see. We felt like there were too many rooms at the resort for the size of the beach they had. They didn't have enough loungers on the beach and it was frustrating to see that people were reserving their loungers by putting their towels on the loungers and walking away for a long while.
눇Our flight was delayed getting into Cebu so we were already feeling a bit frustrated, but when we got to the resort it was acknowledged that our flight was delayed and we were whisked to our room straight away by a member of staff. No need to hang around at the check in at the desk to check in. I fancied some hummus for breakfast one day and a member of staff was able to relay that to the chef, so I had some freshly made hummus in 15 minutes! The water at the beach is crystal clear and we were able to see fishes very close to the shore.

Stayed in April 2018
Reviewed: April 8, 2018

Sandrine
Hong Kong
10

“Amazing!!”
- • Leisure trip
- • Family with young children
- • Deluxe Double Room (Main Wing)
- • Stayed 7 nights
- • Submitted from a mobile device
눉The food could be better in breakfast buffet. Too many choices left the quality of most quite poor...ltoo much of oily / fried food.

Stayed in April 2018
Reviewed: April 8, 2018

PTCM
Spain
Age group: 25 – 34

1 helpful vote
9.6

“Good for relax!”
- • Leisure trip
- • Couple
- • Deluxe Double Room Sea View (Main Wing)
- • Stayed 4 nights
- • Submitted from a mobile device
눉Taxes balance at the end. Almost an increment of the 30% over the inicial cost...
눇The food, staff and the room was really amazing.

Stayed in April 2018
Reviewed: April 8, 2018

Jel
Hong Kong
8.3

“Excellent family friendly hotel where kids can have lots of fun.”
- • Leisure trip
- • Family with young children
- • Deluxe Double Room (Main Wing) - Special Offer
- • Stayed 4 nights
- • Submitted from a mobile device
눉Map of resort was only available on the wall. There should be a printed version for guests which includes quick information about restaurants and other features. We could only find information by asking or by walking around the hotel grounds. Hotel room only had instant coffee. I was expecting an espresso machine for a 5 star hotel. Restaurant specials,buffet price per person, and other special events happening around the resort were not easily available. At another hotel we stayed at, these events were advertised in our room TV and also printed in the hotel elevators.
눇Very friendly and helpful staff with a ready smile and greeting. Excellent pools and pool options for different ages and lots of things for kids to do such as the indoor playrooms, mini golf. and the arcade. The slides at the pool provided endless fun for kids. Life guards at the pool were very professional. I saw them jump in swiftly to help a little kid who almost drowned. Beach was very special. Water was so clear you could see fishes. Excellent for snorkelling. Lots of water sports available as well. Restaurant food quality was very good and the breakfast buffet was plentiful with lots of different cuisines and even a kid specific station. Restaurant staff were very accommodating when were tried to customise our dishes. There is an ice cream store that had delicious ice cream from New Zealand. Kids loved it! Room had a clothes rack on the balcony which was very helpful for drying our swimwear. The shower was able to provide a strong and steady flow of hot water right away which is really appreciated. The temperature of the water remained constant and was easy to adjust. Hotel entrance was heavily guarded with security staff. We felt very safe.

Stayed in April 2018
Reviewed: April 7, 2018

Mark
United Kingdom

3 helpful votes
8.3

“Generally good, but some let downs.”
- • Leisure trip
- • Family with young children
- • Deluxe Double Room Sea View (Main Wing)
- • Stayed 2 nights
눉Check-in was very slow. They sent a nice email asking what time we would arrive, so they could ensure a proper Shangri La welcome, but the welcome was a 20 minute queue, then we had to wait for 10 minutes while they checked the room was ready, despite us arriving after the nominated check-in time. The service in the Acqua Italian Restaurant was hopelessly slow, although the food was excellent. Sitting on the balcony in the evening wasn't that great. The sound of the ocean was drowned out by some karaoke. Other than those specific criticisms, the stay was very good.
눇This is an excellent hotel, and you'd expect from the Shangri La. Superb breakfast, great facilities, comfy room. Not exactly cheap, but you get what you pay for.

Stayed in April 2018
Reviewed: April 6, 2018

Aleka
Australia
9.6

Exceptional
- • Leisure trip
- • Couple
- • Deluxe Double Room Sea View (Main Wing)
- • Stayed 1 night
- • Submitted from a mobile device
눉Nothing
눇Beach and snorkelling, Cleanliness, very friendly staff,Tides restaurant

Stayed in March 2018
Reviewed: April 6, 2018

Bushra
Bahrain
Age group: 35 – 44
8.3

“Very nice”
- • Leisure trip
- • Family with young children
- • Deluxe Double Room (Main Wing)
- • Stayed 3 nights
- • Submitted from a mobile device
눉The food
눇The beach/seeside and Graden are amazing

Stayed in April 2018
Reviewed: April 5, 2018

Victor
Hong Kong
3.8

“Unexpected poor”
- • Leisure trip
- • Family with young children
- • Deluxe Double Room Sea View (Main Wing)
- • Stayed 6 nights
- • Submitted from a mobile device
눉Beach zone way to small for the size of hotel, not enough umbrellas and benches at both Brach and pool sides... Food quality and prices in restaurants are not matching
눇Location , proximity to airport, kids zone

Stayed in April 2018

Shangri-La's Mactan Resort & Spa

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Resort Facilities at Shangri-La's Mactan Resort & Spa Great facilities! Review score, 9.0

Good to Know Shangri-La's Mactan Resort & Spa takes special requests – add in the next step!