Name: Islamabad Serena Hotel
Address: Khayaban-e-Suharwardy, G-5/1., 44000 Islamabad, Pakistan, Khayaban-e-Suharwardy, G-5/1., Islamabad Capital Territory, 44000, Pakistan
Price range: Prices for upcoming dates start at $261 per night (We Price Match)
Rating: 8.6

Info & prices
Facilities
House rules
Guest reviews (522)

Hotel Islamabad Serena Hotel

Airport shuttle. Airport shuttle available at no extra charge. You can request this in the next step.

Khayaban-e-Suharwardy, G-5/1., 44000 Islamabad, Pakistan –

The swimming pool at or near Islamabad Serena Hotel

A bed or beds in a room at Islamabad Serena Hotel

A balcony or terrace at Islamabad Serena Hotel

A seating area at Islamabad Serena Hotel

A television and/or entertainment center at Islamabad Serena Hotel

A restaurant or other place to eat at Islamabad Serena Hotel

The fitness center and/or fitness facilities at Islamabad Serena Hotel

The lobby or reception area at Islamabad Serena Hotel

Lock in a great price for Islamabad Serena Hotel – rated 8.6 by recent guests!

to get started.

The scenic view, the friendly staff and the onsite amenities.

Asim

Saudi Arabia

Ornate hotel with beautiful appointments in the lobby.

Nabil

United States of America

The staff was very flexible and cooperative! 1st night, i realized that i forgot my baggage at the airport... but the hotel staff brought it from the airport for me and put it in my room! 3rd night, I used the laudatory service. They returned the clothes by 6 pm to meet my request although the rules clearly state that the returning time is 10 pm. Last day, I asked them to extend my check-out time to 2 pm, and they very friendly told me that it was okay!

Yuji

Japan

Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice.

Muddasar

United States of America

The environment, service and hospitality of the staff and hotel.

Faisal

United States of America

The hotel is beautiful, comfortable, and well equipped. The room was well designed and very comfortable, and the gym and spa are the best in town. The staff are consistently excellent--friendly and always on the look-out for ways to assist. Rozina in the events office was very helpful.

Juleswhere

United States of America

Everything. From the level of comfort to services, quality and variety of food.

Arsalan

Pakistan

Easy to find the hotel. Staff was very friendly Room was excellent breakfast buffet had lot of variety Free parking Everything was good

Omairfarook

Kuwait

General ambiance and the behaviours and services provided in Business Centre

Syed

Sri Lanka

everything from the check-in to the hotel it self. Room service was excellent, rooms were clean and big.

Fahim

United States of America

Image of the property

8.8

Great location!
Highly rated for:
On-site swimming pool
Highly rated for:
Very comfy beds
Highly rated for:
Very clean bathrooms
Highly rated for:
Room sizes
Highly rated for:
Room sizes
Highly rated for:
Room sizes
Highly rated for:
Very comfy beds
Highly rated for:
Room sizes
Highly rated for:
Very clean bathrooms
Highly rated for:
Room sizes
Highly rated for:
Room sizes
Highly rated for:
Very comfy beds
Highly rated for:
On-site swimming pool
Highly rated for:
Very clean bathrooms
Highly rated for:
Room sizes
Highly rated for:
On-site swimming pool

What guests loved the most:
“The scenic view, the friendly staff and the onsite amenities.”

Asim Saudi Arabia
“Ornate hotel with beautiful appointments in the lobby.”

Nabil United States of America
“The staff was very flexible and cooperative! 1st night, i realized that i forgot my baggage at the airport... but the hotel staff brought it from the airport for me and put it in my room!”

Yuji Japan
“Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff.”

Muddasar United States of America
“The environment, service and hospitality of the staff and hotel.”

Faisal United States of America
“The hotel is beautiful, comfortable, and well equipped. The room was well designed and very comfortable, and the gym and spa are the best in town.”

Juleswhere United States of America
“Everything. From the level of comfort to services, quality and variety of food.”

Arsalan Pakistan
“Easy to find the hotel. Staff was very friendly Room was excellent breakfast buffet had lot of variety Free parking Everything was good”

Omairfarook Kuwait
“General ambiance and the behaviours and services provided in Business Centre”

Syed Sri Lanka
“everything from the check-in to the hotel it self. Room service was excellent, rooms were clean and big.”

Fahim United States of America

Get the celebrity treatment with world-class service at Islamabad Serena Hotel

Islamabad Serena Hotel welcomes guests with an outdoor swimming pool and relaxing spa treatments. In the capital city of Islamabad, the hotel is 7.5 miles from Chaklala Airport and provides free airport shuttle services.

Rooms are stylish and tastefully furnished. All of the rooms include satellite TV, air conditioning and a minibar. Modern private bathrooms provide plush bathrobes and free toiletries.

Islamabad Serena Hotel houses a fitness center and sauna facilities. A 24-hour front desk can assist with dry-cleaning services, currency exchange services and free parking. Guests can also utilize the business center and barbecue facilities.

Local Pakistani-style meals including popular dishes from Western cuisine can be enjoyed at the on-site restaurant. In-room dining options are available.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

We speak your language!

Islamabad Serena Hotel has been welcoming Booking.com guests since Jun 2, 2014

Missing some information?

Brilliant!

Most popular facilities

Free WiFi

Airport shuttle (free)

Family rooms

Free parking

Swimming pool

Good for couples – they rated the facilities 8.8 for two-person stays.

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Bookers love...

“friendly staff”
22 related reviews

“beautiful hotel”
21 related reviews

“breakfast buffet”
10 related reviews

Top Location: Highly rated by recent guests (8.8)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Halal, Asian, American, Buffet

Free WiFi

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Checkin day

Checkin month

Checkout day

Checkout month

Availability

When would you like to stay at Islamabad Serena Hotel?

Check-in date

Check-out date

Rooms

Adults

Children

Sleeps	Room Type
+ Max adults: 2 Max children: 1 (up to years of age)	Deluxe Double Room 1 king bed	Show prices
Something went wrong – please try again later. Check-in date / / Check-in Date Check-out date / / Check-out Date Rooms Adults Children
+ Max adults: 2 Max children: 1 (up to years of age)	Executive Double Room 1 king bed	Show prices
Something went wrong – please try again later. Check-in date / / Check-in Date Check-out date / / Check-out Date Rooms Adults Children
+ Max adults: 2 Max children: 1 (up to years of age)	Junior Suite 1 king bed	Show prices
Something went wrong – please try again later. Check-in date / / Check-in Date Check-out date / / Check-out Date Rooms Adults Children
+ Max adults: 2 Max children: 1 (up to years of age)	Executive Suite 1 queen bed	Show prices
Something went wrong – please try again later. Check-in date / / Check-in Date Check-out date / / Check-out Date Rooms Adults Children
+ Max adults: 2 Max children: 1 (up to years of age)	Presidential Suite Living room: 1 sofa bed Bedroom 2: 1 queen bed	Show prices
Something went wrong – please try again later. Check-in date / / Check-in Date Check-out date / / Check-out Date Rooms Adults Children

1 property in Islamabad like Islamabad Serena Hotel was booked in the last 12 hours

An Inside Look at Islamabad Serena Hotel

The Serena Hotel in Islamabad stands at the foot of the Margalla Hills directly next to the Diplomatic Enclave, on fourteen acres of land with beautiful gardens and the serene shore of the Rawal Lake in close proximity, next to the Diplomatic Enclave. The architecture and interiors of this fabulous Hotel building is a mere reflection of typical Pakistani cultural heritage perfectly depicting the skills and craftsmanship of native artisans. In this state-of-the-art building, local traditions are elegantly combined with latest technologies in order to provide a comfortable stay for our prestigious guests. The true spirit of this Islamabad Hotel is reflected in the aesthetics of the public areas, corridors, rooms, and restaurants, highlighting trademarks of Islamic architecture. The Hotel’s remarkable architecture is a blend of rich, elaborated, and vivid designs where the artisans have really shown their magical skills especially on the ceilings, floors, and walls.

Hotel surroundings

–

Closest Landmarks *

Islamabad Golf Club
0.8 miles
Pakistan Sports Complex
0.9 miles
Pakistan National Council of Arts
1.2 miles
Islamabad Club
1.5 miles
Rawal lake
1.6 miles
Ankara Park
1.7 miles
Shakarparian
2 miles
Bari Imam Shrine
2.1 miles
Khaas Art Gallery
2.2 miles
Shalimar Cricket Ground
2.3 miles

Restaurants & Markets *

Aapara Market Market
1.2 miles
Blue Area Market
1.9 miles

Natural Beauty *

Rawal Lake Lake
1.6 miles
Margalla Hills Mountain
3.1 miles

Closest Airports *

Benazir Bhutto International Airport
18.9 miles

What Travelers Love About This Location

“The hotel location and views, magnificent hotel gardens outdoor restaurant seating area is the best I’ve ever experienced. Not to mention the outdoor pool. Fan...”

Mateen

United Kingdom

9.1

“Excellent location, rooms and facilities. One of the best hotel in Islamabad.”

Ejaz

United Kingdom

9.1

“Hotel, friendly staff and services, especially in the resturents, and ofcurse the location.”

Baqer

Oman

8.7

Are you missing any information about this area?

Brilliant!

1 Restaurant On Site

Zamana

Food: Middle Eastern, Moroccan, Thai, Local, Asian

Menu: Buffet & À La Carte

4 reasons to choose Islamabad Serena Hotel

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

House rules Islamabad Serena Hotel takes special requests – add in the next step!

Check-in

2:00 PM - 2:30 PM

Check-out

12:00 PM - 2:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children of all ages are welcome.

Children 6 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

6 years old

Can use an extra bed

$35 per child, per night

This property doesn't offer cribs.

The maximum number of extra beds allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.

All cribs and extra beds are subject to availability.

Pets

Pets are not allowed.

Islamabad Serena Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

“The staff was very flexible and cooperative! 1st night, i realized that i forgot my baggage at the airport... but the hotel staff brought it from the airport for me and put it in my room! 3rd night, I used the laudatory service. They returned the clothes by 6 pm to meet my request although the rules clearly state that the returning time is 10 pm. Last day, I asked them to extend my check-out time to 2 pm, and they very friendly told me that it was okay!”

“Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice.”

“The hotel is beautiful, comfortable, and well equipped. The room was well designed and very comfortable, and the gym and spa are the best in town. The staff are consistently excellent--friendly and always on the look-out for ways to assist. Rozina in the events office was very helpful.”

See all guest reviews for Islamabad Serena Hotel

Newest Reviews for Islamabad Serena Hotel

Reviewed: October 14, 2019

Anonymous
Bahrain
9.6

“Overall it was a wonderful stay, they even took the time to make the guest's birthday special”
- • Leisure trip
- • Group
- • Stayed 1 night
Staff was very understanding and corporative. It was very easy to communicate with the staff before arrival at the hotel.

Stayed in October 2019
Reviewed: October 7, 2019

Asim
Saudi Arabia
9.6

Exceptional
- • Business trip
- • Solo traveler
- • Stayed 4 nights
- • Submitted from a mobile device
The scenic view, the friendly staff and the onsite amenities.

Stayed in October 2019
Reviewed: October 4, 2019

Saiqa
United Kingdom
1.0

“Very bad customer service for women travelling on their own.”
- • Leisure trip
- • Family with young children
- • Stayed 3 nights
- • Submitted from a mobile device
Very bad customer service for women travelling on their own. No help with bags, concierge didn’t even bother with us. No cars available to take us shopping and then discriminated when we came back in a yellow cab. For the amount of money we spent , service was very poor . Very disappointing experience, as I previously had stayed there with my husband and had a very good time. Women on their own are treated very badly. Spoken to rudely by staff . After complaining , just received a verbal apology .
The room was nice, spacious and comfortable.

Stayed in September 2019
Reviewed: October 2, 2019

Nabil
United States of America
8.0

“Ok hotel but not top notch”
- • Business trip
- • Solo traveler
- • Stayed 5 nights
- • Submitted from a mobile device
Food at breakfast as sub par and rooms need updating. Too expensive
Ornate hotel with beautiful appointments in the lobby.

Stayed in September 2019
Reviewed: September 29, 2019

Abdulmoeed
Saudi Arabia
9.2

“Serena is without a doubt the best hotel in Islamabad.”
- • Leisure trip
- • Couple
- • Stayed 2 nights
- • Submitted from a mobile device
A bit pricey
Everything

Stayed in September 2019
Reviewed: September 24, 2019

Faiza
United Arab Emirates
10

“Wow!”
- • Leisure trip
- • Family with young children
- • Stayed 3 nights
- • Submitted from a mobile device
Breakfast

Stayed in September 2019
Reviewed: September 20, 2019

Adeel
Pakistan
9.2

Awesome
- • Business trip
- • Solo traveler
- • Stayed 1 night
- • Submitted from a mobile device
Amazing Architecture, The Best Hotel in Pakistan

Stayed in September 2019
Reviewed: September 17, 2019

Wackytripz
Saudi Arabia

5 helpful votes
7.9

Good
- • Leisure trip
- • Family with young children
- • Stayed 2 nights
Reception staff and spa staff need to be more trained and informed. Should provide quicker advice and uniform service and be more hospitable around the facilities.
Lots of choices and varieties of dining options on site. Good set of services.

Stayed in August 2019
Reviewed: September 17, 2019

Tehsel
United States of America
2.5

Very Poor
- • Leisure trip
- • Solo traveler
- • Stayed 3 nights
- • Submitted from a mobile device
Care and respect

Stayed in September 2019
Reviewed: September 14, 2019

Naveed
United Kingdom
9.2

“Great place to stay if expense is not an issue”
- • Business trip
- • Group
- • Stayed 3 nights
- • Submitted from a mobile device
Restaurants could have opened a little later
The atmosphere in the Nazara snack bar and selection of food.

Stayed in August 2019
Reviewed: August 24, 2019

Yuji
Japan

1 helpful vote
9.2

“Recommended!”
- • Leisure trip
- • Solo traveler
- • Stayed 3 nights
the initial communication with the hotel, although it is not significant I asked for the airport pick-up service and was expecting to receive some directions, such as "look for the guy holding a paper with your name on it" and "in case you cannot find the guy, the emergency phone number is XXX...". However, I didn't receive such instructions, and whenever i asked for guidance, all I got was 1-line reply. It would have been nice if they have prepared a template email and send it to everybody who requests airport pick-ups.
The staff was very flexible and cooperative! 1st night, i realized that i forgot my baggage at the airport... but the hotel staff brought it from the airport for me and put it in my room! 3rd night, I used the laudatory service. They returned the clothes by 6 pm to meet my request although the rules clearly state that the returning time is 10 pm. Last day, I asked them to extend my check-out time to 2 pm, and they very friendly told me that it was okay!

Stayed in August 2019
Reviewed: August 20, 2019

Mateen
United Kingdom

1 helpful vote
9.2

“Outstanding location and views”
- • Leisure trip
- • Couple
- • Stayed 2 nights
- • Submitted from a mobile device
The security is a bit over the top with 3 checkpoints doing exactly the same thing. The rooms definitely have to be upgraded. The existing setup is dated with dark furniture which in my view is a thing of the past.
The hotel location and views, magnificent hotel gardens outdoor restaurant seating area is the best I’ve ever experienced. Not to mention the outdoor pool. Fantastic executive lounge on the sixth floor with massive outdoor balcony.

Stayed in August 2019
Reviewed: August 18, 2019

Waqas
Pakistan
7.5

Good
- • Leisure trip
- • Family with young children
- • Stayed 2 nights
- • Submitted from a mobile device
Value " expensive specially for pakistani peoples" please take care this. 2ndly for familes stay rooms should be with family facilities in the room, specially for littile babies. Microwave oven should be in the room for families.
Lower Staff behaviour. Grace and flowers settings Views

Stayed in August 2019
Reviewed: August 18, 2019

Shabnam
United Kingdom

2 helpful votes
9.6

Exceptional
- • Leisure trip
- • Solo traveler
- • Stayed 1 night
- • Submitted from a mobile device
There wasn’t anything I disliked about the property
This hotel is stunning, the decor, layout, rooms, location of pool and gardens was beautiful

Stayed in August 2019
Reviewed: August 17, 2019

Mirza
Pakistan
7.5

Good
- • Leisure trip
- • Family with young children
- • Stayed 3 nights
- • Submitted from a mobile device
I always like Serena but this time I felt something was off...maybe it was the holiday season? But hotels need to perform during holidays....we had rough nights due to the glitchy room management system. The control panel kept tripping at night making clicking noises and turning room nights on and off on its own volition. The sheets were not clean and the pillows were not clean enough either. It’s a 5 star hotel. I should not need to call the room service and remind them of their job....5 stars?

Stayed in August 2019

Hotel Islamabad Serena Hotel

Islamabad Serena Hotel

Get the celebrity treatment with world-class service at Islamabad Serena Hotel

Most popular facilities

Bookers love...

Availability

Hotel surroundings

Closest Landmarks *

Restaurants & Markets *

Natural Beauty *

Closest Airports *

Most Popular Landmarks *

What Travelers Love About This Location

Zamana

4 reasons to choose Islamabad Serena Hotel

Why book with us?

See availability Facilities of Islamabad Serena Hotel Great facilities! Review score, 8.7

Most popular facilities

Outdoors

Pets

Food & Drink

Internet

Accessibility

Parking

Transportation

Pool and Spa

Front Desk Services

Cleaning Services

Business Facilities

General

Languages Spoken

See availability House rules Islamabad Serena Hotel takes special requests – add in the next step!

Search

What guests loved the most:

Didn't find the right hotel?

Newest Reviews for Islamabad Serena Hotel

The Best of Islamabad

Attractions

Business Areas

Convention Centers

Galleries

Golf Courses

Landmarks

Monuments

Museums

Parks

Popular Areas

Shopping Areas

Stadiums or Arenas

Theaters

Airports

Train Stations

Verified reviews from real guests.

How does it work?

It starts with a booking

Followed by a trip

And finally, a review

Save up to 50% in Islamabad

Awesome! You're now subscribed

Facilities of Islamabad Serena Hotel Great facilities! Review score, 8.7

House rules Islamabad Serena Hotel takes special requests – add in the next step!