Hotel Islamabad Serena Hotel
Khayaban-e-Suharwardy, G-5/1., 44000 Islamabad, Pakistan – Excellent location – show map
Excellent location – rated 9.0/10! (score from 782 reviews)
Real guests • Real stays • Real opinions
Excellent food options, great staff that was attentive and friendly. Everyone one was welcoming and considerate. Loved the ambiance and decor. Room was clean, well lit, and spacious.
United States of AmericaSince it’s a new property comparatively; it was supposed to be like it was
PakistanThey have a very limited menu in the breakfast. They do not tell you what is included in the breakfast, such as pancakes, cappuccino, waffles. We did not even know mini bar was also included in the room until the last day. .They need to be more eleborate with the included services. Also very inconsistant with thier policies. such as shorts. If they see some body local with shorts on they will prompt you but if they see a white person wearing the same they would simpley ignore it it .or come up with excuses .
CanadaLocation, food, breakfast, transportation to and from airport
JordanState of the art Hotel, Meeting all requirements, High class services, Simply magnificent
United Arab EmiratesLocation , facilities , staff, hospitality is extremely good
NorwayExcellent service as always. Transport picked me up at Islamabad airport on time as requested which was a great service. Lots of COVID-19 SOPs in place which made me feel safe in the premises including free masks and hand sanitizers at various locations across the hotel's property.
United States of AmericaThat I felt secure in the measures they are taking to stop the spread of Covid-19. I also felt transported out of Islamabad to an oasis of calm and serenity.
CanadaThe Staff was extremely helpful, courteous and polite. I must single out Khalid in the breakfast room, he was excellent and an asset to Serena. The guys who cleaned my floor seem to work tirelessly late into the night, I applaud them also.
Trinidad and TobagoEverything about this hotel was spectacular. First of all it's super opulent and gorgeous in every way. The staff is very accommodating and will do everything in their power to make your stay an experience to remember. Any tiny request we had, they were jumping at the chance to delight us. Security at the hotel is also impeccable, I felt like I was staying at a presidential palace with all the armed guards they have.
United States of America
Islamabad Serena Hotel
- What guests loved the most:
-
Jamal
United States of America
-
Sharjeel
Pakistan
-
Sol
Canada
-
Hammad
Jordan
-
Kamran
United Arab Emirates
-
Muhammad
Norway
-
Maha
United States of America
-
Mary
Canada
-
Nasser
Trinidad and Tobago
-
Azmat
United States of America
Get the celebrity treatment with world-class service at Islamabad Serena Hotel
One of our top picks in Islamabad. Islamabad Serena Hotel welcomes guests with an outdoor swimming pool and relaxing spa treatments. In the capital city of Islamabad, the hotel is 7.5 miles from Chaklala Airport and provides free airport shuttle services.
Rooms are stylish and tastefully furnished. All of the rooms include satellite TV, air conditioning and a minibar. Modern private bathrooms provide plush bathrobes and free toiletries.
Islamabad Serena Hotel houses a fitness center and sauna facilities. A 24-hour front desk can assist with dry-cleaning services, currency exchange services and free parking. Guests can also utilize the business center and barbecue facilities.
Local Pakistani-style meals including popular dishes from Western cuisine can be enjoyed at the on-site restaurant. In-room dining options are available.
Couples in particular like the location – they rated it 9.1 for a two-person trip.
We speak your language!
What would you like to know?
No thanksThank you for your time
Your feedback will help us improve this feature for all of our customers
CloseWe're sorry, but there was an error submitting your comment. Please try again.
RetryMost popular amenities
Good for couples – they rated the facilities 8.8 for two-person stays.
ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.
Top Location: Highly rated by recent guests (9.0)
Want a great night's sleep? This hotel was highly-rated for its very comfy beds.
Breakfast Info
Continental, Halal, Asian, American, Buffet
Free private parking available at the hotel
Loyal Customers
There are more repeat guests here than most other properties.
| Sleeps | Room Type | |||
|---|---|---|---|---|
| Max adults: 2. Max children: 1 |
Deluxe Double Room
|
|||
|
|
||||
| Max adults: 2. Max children: 1 |
Executive Double Room
|
|||
|
|
||||
| Max adults: 2. Max children: 1 |
Junior Suite
|
|||
|
|
||||
| Max adults: 2. Max children: 1 |
Executive Suite
|
|||
|
|
||||
| Max adults: 2. Max children: 1 |
Presidential Suite
|
|||
|
|
||||
See what guests loved the most:
-
Jamal
United States of America“Excellent food options, great staff that was attentive and friendly. Everyone one was welcoming and considerate. Loved the ambiance and decor. Room was clean, well lit, and spacious.”
-
Sharjeel
Pakistan“Since it’s a new property comparatively; it was supposed to be like it was”
-
Sol
Canada“They have a very limited menu in the breakfast. They do not tell you what is included in the breakfast, such as pancakes, cappuccino, waffles. We did not even know mini bar was also included in the room until the last day. .They need to be more eleborate with the included services. Also very inconsistant with thier policies. such as shorts. If they see some body local with shorts on they will prompt you but if they see a white person wearing the same they would simpley ignore it it .or come up with excuses .” Read more
-
Hammad
Jordan“Location, food, breakfast, transportation to and from airport”
-
Kamran
United Arab Emirates“State of the art Hotel, Meeting all requirements, High class services, Simply magnificent”
-
Muhammad
Norway“Location , facilities , staff, hospitality is extremely good”
-
Maha
United States of America
“Excellent service as always. Transport picked me up at Islamabad airport on time as requested which was a great service. Lots of COVID-19 SOPs in place which made me feel safe in the premises including free masks and hand sanitizers at various locations across the hotel's property.” Read more
-
Mary
Canada
“That I felt secure in the measures they are taking to stop the spread of Covid-19. I also felt transported out of Islamabad to an oasis of calm and serenity.”
-
Nasser
Trinidad and Tobago“The Staff was extremely helpful, courteous and polite. I must single out Khalid in the breakfast room, he was excellent and an asset to Serena. The guys who cleaned my floor seem to work tirelessly late into the night, I applaud them also. ”
-
Azmat
United States of America
“Everything about this hotel was spectacular. First of all it's super opulent and gorgeous in every way. The staff is very accommodating and will do everything in their power to make your stay an experience to remember. Any tiny request we had, they were jumping at the chance to delight us. Security at the hotel is also impeccable, I felt like I was staying at a presidential palace with all the armed guards they have.” Read more
Didn't find your answer? Ask a question about the property
Booking.com questions and answers guidelines
Questions and answers should be property- or room-related. The most helpful contributions are detailed and help others make better decisions. Don’t include any personal, political, ethical, or religious commentary. Promotional content will be removed. Issues concerning Booking.com’s services should be directed to our Customer Service or Accommodation Service teams.
Avoid using profanity or approximations of profanity with creative spelling – in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed.
Respect the privacy of others. Booking.com will make efforts to obscure email addresses, phone numbers, websites, social media accounts, and similar details.
Booking.com does not accept responsibility or liability for any question or answers. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. Booking.com may—at its own discretion—alter, modify, delete, or otherwise change these Guidelines.
Some of these options might help answer your question
Got a question?
Find more info in the questions and answers. Need something else? Send your own question to the property below.
About Islamabad Serena Hotel
Welcoming Booking.com guests since Jun 2, 2014
We speak your language
Thanks! You'll receive an email as soon as the property answers your question.
The Serena Hotel in Islamabad stands at the foot of the Margalla Hills directly next to the Diplomatic Enclave, on fourteen acres of land with beautiful gardens and the serene shore of the Rawal Lake in close proximity, next to the Diplomatic Enclave. The architecture and interiors of this fabulous Hotel building is a mere reflection of typical Pakistani cultural heritage perfectly depicting the skills and craftsmanship of native artisans. In this state-of-the-art building, local traditions are elegantly combined with latest technologies in order to provide a comfortable stay for our prestigious guests. The true spirit of this Islamabad Hotel is reflected in the aesthetics of the public areas, corridors, rooms, and restaurants, highlighting trademarks of Islamic architecture. The Hotel’s remarkable architecture is a blend of rich, elaborated, and vivid designs where the artisans have really shown their magical skills especially on the ceilings, floors, and walls.
-
Islamabad Golf Club0.8 miles
-
Pakistan Sports Complex0.9 miles
-
Pakistan National Council of Arts1.2 miles
-
Rose and Jasmine Garden1.2 miles
-
Islamabad Club1.5 miles
-
Rawal lake1.6 miles
-
Lake View Park1.7 miles
-
Ankara Park1.7 miles
-
Shakarparian1.8 miles
-
Bari Imam Shrine2.1 miles
-
Khaas Art Gallery2.2 miles
-
Shalimar Cricket Ground2.3 miles
-
Pakistan Monument2.5 miles
-
Pakistan Monument Museum2.5 miles
-
Pakistan Museum of Natural History2.5 miles
-
Lok Virsa Museum2.5 miles
-
Islamabad Stock Exchange2.6 miles
-
Shah Faisal Mosque3.9 miles
-
Ayūb National Park10 miles
-
Lake Rawal Lake1.6 miles
-
Mountain Margalla Hills3.1 miles
-
Islamabad International Airport18.9 miles
What would you like to know?
No thanksThank you for your time
Your feedback will help us improve this feature for all of our customers
CloseWe're sorry, but there was an error submitting your comment. Please try again.
RetryZamana
Food: Middle Eastern, Moroccan, Thai, Local, Asian
Open for: Breakfast, Brunch, Lunch, Dinner
5 reasons to choose Islamabad Serena Hotel
Why book with us?
Prices you can't beat!
Manage your bookings online
The staff speaks English
Booking is safe
One of our top picks in Islamabad
Amenities of Islamabad Serena Hotel
Great facilities! Review score, 8.7
Most popular amenities
Outdoors
- Sun deck
- BBQ facilities Additional charge
Pets
-
Pets are not allowed.
Activities
- Aerobics Additional charge
- Themed dinners Additional charge
- Horseback riding Off-site Additional charge
- Cycling Off-site
- Hiking Off-site
- Golf course (within 2 miles) Additional charge
Food & Drink
- On-site coffee shop
- Chocolate/Cookies Additional charge
- Fruit Additional charge
- Bottle of water Additional charge
- Special diet meals (on request)
- Breakfast in the room
- Restaurant
Internet
-
Free! WiFi is available in all areas and is free of charge.
Parking
- Accessible parking
- Street parking
- Secure parking
Free! Free private parking is possible on site (reservation is not needed).
Transportation
- Airport drop-off
- Airport pickup
Front Desk Services
- Concierge
- ATM on site
- Baggage storage
- Currency exchange
- Express check-in/out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Suit press
- Shoeshine
- Ironing service
- Dry cleaning
- Laundry
Business Facilities
- Fax/Photocopying Additional charge
- Business center Additional charge
- Meeting/Banquet facilities Additional charge
Safety & security
- Safe
General
- Shuttle service
- Convenience store (on site)
- Shared lounge/TV area
- Airport shuttle (free)
- Shuttle service (free)
- Designated smoking area
- Air conditioning
- Smoke-free property
- Shops (on site)
- Heating
- Car rental
- Gift shop
- Elevator
- Honeymoon suite
- VIP room facilities
- Family rooms
- Hair/Beauty salon
- Facilities for disabled guests
- Non-smoking rooms
- Newspapers
- Room service
Accessibility
- Wheelchair accessible
Outdoor swimming pool
-
Free! All pools are free of charge
- Seasonal
- Adults only
- Pool/Beach towels
- Heated pool
- Pool is on rooftop
Spa
- Fitness
- Massage chair
- Spa/Wellness packages
- Foot bath
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Hairstyling
- Hair coloring
- Haircut
- Pedicure
- Manicure
- Hair treatments
- Makeup services
- Waxing services
- Facial treatments
- Beauty services
- Pool/Beach towels
- Massage
- Spa Additional charge
- Fitness center
- Sauna Additional charge
Languages Spoken
- Arabic
- English
- French
- Urdu
Thanks for your help!
Your opinion helps us figure out what kinds of info we should ask properties for.
Back to propertyWhoops! It looks like something went wrong submitting this. Try again?
Retry
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 6 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
|
Extra bed by request
|
$35 per child, per night |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
There's no capacity for cribs at this property.
The maximum number of extra beds allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Islamabad Serena Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
FAQs about Islamabad Serena Hotel
-
Islamabad Serena Hotel has 1 restaurant:
- Zamana
-
Yes, this hotel has a pool. See details about the pool and other facilities on this page.
-
Guests staying at Islamabad Serena Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).
Breakfast option(s) include:
- Continental
- Halal
- Asian
- American
- Buffet
-
Room options at Islamabad Serena Hotel include:
- Double
- Suite
-
The following parking options are available to guests staying at Islamabad Serena Hotel (subject to availability):
- Parking
- Free parking
- On-site parking
- Private Parking
- Secure parking
- Street parking
- Accessible parking
-
Check-in at Islamabad Serena Hotel is from 2:00 PM, and check-out is until 2:00 PM.
-
The prices at Islamabad Serena Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
-
Islamabad Serena Hotel offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Sauna
- Massage
- Cycling
- Hiking
- Golf course (within 2 miles)
- Horseback riding
- Beauty services
- Facial treatments
- Waxing services
- Makeup services
- Hair treatments
- Manicure
- Pedicure
- Haircut
- Hair coloring
- Hairstyling
- Body treatments
- Body scrub
- Body wrap
- Spa facilities
- Steam room
- Spa lounge/Relaxation area
- Foot bath
- Spa/Wellness packages
- Massage chair
- Fitness
- Themed dinners
- Aerobics
