Hotel
 Best Western Hotel Cristal

Airport shuttle. Airport shuttle available – additional charges may apply. You can request this in the next step.

Lipowa 3/5, 15-424 Białystok, Poland – Excellent location – show map

Excellent location – rated 9.7/10! (score from 1440 reviews)

Real guests • Real stays • Real opinions

8.9
Excellent
1,439 reviews

The location is very good in the city center. The room was perfect. The private parking is very comfortable. Good value for money. This hotel is our usual stop in Bialystok.

Andrea Italy

Great room, friendly staff, amazing location. Parking a good value for the secure lot. Wellness center nice 👍

Zeb United States of America

Nice staff, very nice room, good location. I was very happy with this hotel.

Ian United States of America

Staff was amazing, and very accommodating to pets. I stay there often

Priscilla United States of America

I was very ill during my stay, so the help the staff provided in getting me to the hospital, and the hotel's (serendipitous) proximity to the Bialystok szpital were very good for me.

T United States of America

Room was quiet and comfortable. Included everything I would expect it to.

Jarryd United States of America

All other staff was very nice and helpful. Housekeeping did amazing job on keeping hotel sparkling.

Bozena United States of America

Nice staff, good breakfast and great location. Hotel and rooms were clean.

Mikko Finland

Great location, clean and nice rooms, good small spa and pretty good breakfast. Staff took covid 19 seriously and everyone was wearing masks, also breakfast buffet was organised with hygiene in mind.

Mikko Finland

The hotel staff was absolutely amazing. We went to Bielastok pretty much busiest weekend of the year. We later found out this. And there were two mistakes from booking.com where we reserved a room but the room wasn't available. We went to this hotel as last hope and they didn't had rooms but the front desk worker said to us if somebody cancel their booking and we will be waiting here we can take their room. But we didn't stay it was late at night we were thinking how to get home. After couple or more hours front desk worker from hotel called us two times that somebody canceled, It was a nice change because last two times that booking.com did reservation mistakes owners of those establishments prosmised us that they will find something for us but they didn't do anything but Best Western Hotel Cristal didn't promised us anything and saved us. They we were very friendly and i am extremely happy with my stay there.

Augustinas Lithuania
8.9
Excellent
1,439 reviews
  • What guests loved the most:
  • “The location is very good in the city center. The room was perfect. The private parking is very comfortable. Good value for money. This hotel is our usual stop in Bialystok.”
    Andrea Andrea Italy Italy
  • “Great room, friendly staff, amazing location. Parking a good value for the secure lot. Wellness center nice 👍”
    Zeb Zeb United States of America United States of America
  • “Nice staff, very nice room, good location. I was very happy with this hotel.”
    Ian Ian United States of America United States of America
  • “Staff was amazing, and very accommodating to pets. I stay there often”
    Priscilla Priscilla United States of America United States of America
  • “I was very ill during my stay, so the help the staff provided in getting me to the hospital, and the hotel's (serendipitous) proximity to the Bialystok szpital were very good for me.”
    T T United States of America United States of America
  • “Room was quiet and comfortable. Included everything I would expect it to.”
    Jarryd Jarryd United States of America United States of America
  • “All other staff was very nice and helpful. Housekeeping did amazing job on keeping hotel sparkling.”
    Bozena Bozena United States of America United States of America
  • “Nice staff, good breakfast and great location. Hotel and rooms were clean.”
    Mikko Mikko Finland Finland
  • “Great location, clean and nice rooms, good small spa and pretty good breakfast. Staff took covid 19 seriously and everyone was wearing masks, also breakfast buffet was organised with hygiene in mind.”
    Mikko Mikko Finland Finland
  • “The hotel staff was absolutely amazing. We went to Bielastok pretty much busiest weekend of the year. We later found out this.”
    Augustinas Augustinas Lithuania Lithuania

Categories:

  • Staff9.3
  • Facilities9.0
  • Cleanliness9.3
  • Comfort9.1
  • Value for money8.8
  • Location9.7
  • Free WiFi9.0

You're eligible for a Genius discount at Best Western Hotel Cristal! To save at this property, all you have to do is sign in.

The 4-star Hotel Cristal is located in the center of Białystok, on the main street of the pedestrian area opposite St. Nicholas Church and just 2,300 feet from the Branicki Palace. The Market Square and City Hall are 350 feet away.

All rooms at the Best Western Hotel Cristal come with free Wi-Fi, air conditioning and a mini-bar, as well as a bottle of mineral water. Each room is spacious and have a private bathroom with a hairdryer.

The hotel restaurant, Restaurant & Bar Cristal, serves varied buffet breakfast every morning. It specializes in regional and European dishes, and has been awarded the Slow Food emblem by the Slow Food organization and featured in the 4th edition of the restaurant guide Gault Millau 2018.

Front desk staff is available 24 hours a day and can arrange car rental or laundry services. The property offers airport shuttle service, available upon request. There is a round the clock currency exchange at the property.

The property also features a Wellness and Fitness zone where guests can relax. Wellness zone features a hot tub, steam and dry sauna and a Relax zone with a salt cave.

Best Western Hotel Cristal is conveniently located 2,300 feet from the Bialystok University and 2,650 feet from Białystok Opera House. Alfa Shopping Center is located 1.1 mi from the hotel. Private parking is available on site.

This is our guests' favorite part of Białystok, according to independent reviews.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Best Western Hotel Cristal has been welcoming Booking.com guests since Aug 20, 2008
 Hotel chain/brand: Best Western

Show me more

Most popular amenities

Parking
Free WiFi
Spa
Pet friendly
Family rooms
Restaurant
Tea/Coffee Maker in All Rooms
Bar

Currency Exchange: Need local currency? This property has currency exchange on site.

Property Highlights

Located in the best-rated area in Białystok, this hotel has an excellent location score of 9.7

Great Food: Meals here are highly recommended!

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 1678 lists

Availability

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4 reasons to choose Best Western Hotel Cristal

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.9
Excellent · 1,439 reviews
Read all reviews
Categories:
  • Staff9.3
  • Facilities9.0
  • Cleanliness9.3
  • Comfort9.1
  • Value for money8.8
  • Location9.7
  • Free WiFi9.0

Select topics to read reviews:

See what guests loved the most:

  • A
    Andrea
    ItalyItaly
    “The location is very good in the city center. The room was perfect. The private parking is very comfortable. Good value for money. This hotel is our usual stop in Bialystok.”
  • Zeb
    United States of AmericaUnited States of America
    “Great room, friendly staff, amazing location. Parking a good value for the secure lot. Wellness center nice 👍”
  • Ian
    United States of AmericaUnited States of America
    “Nice staff, very nice room, good location. I was very happy with this hotel.”
  • Priscilla
    United States of AmericaUnited States of America
    “Staff was amazing, and very accommodating to pets. I stay there often”
  • T
    United States of AmericaUnited States of America
    “I was very ill during my stay, so the help the staff provided in getting me to the hospital, and the hotel's (serendipitous) proximity to the Bialystok szpital were very good for me.”
  • Jarryd
    United States of AmericaUnited States of America
    “Room was quiet and comfortable. Included everything I would expect it to.”
  • Bozena
    United States of AmericaUnited States of America
    “All other staff was very nice and helpful. Housekeeping did amazing job on keeping hotel sparkling.”
  • Mikko
    FinlandFinland
    “Nice staff, good breakfast and great location. Hotel and rooms were clean.”
  • Mikko
    FinlandFinland
    “Great location, clean and nice rooms, good small spa and pretty good breakfast. Staff took covid 19 seriously and everyone was wearing masks, also breakfast buffet was organised with hygiene in mind.”
  • Augustinas
    LithuaniaLithuania
    “The hotel staff was absolutely amazing. We went to Bielastok pretty much busiest weekend of the year. We later found out this. And there were two mistakes from booking.com where we reserved a room but the room wasn't available. We went to this hotel...”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few hours

  • Have you taken any precautions for check-in because of the coronavirus?
    Dear Guest, Yes, we do. We we apply all necessary sanitary recommendations e.g. masks, gloves, disinfectants, reception desk cover.
    Answered on May 8, 2020
  • Hi, we will arrive A bit pass 00h, could we still check in?
    Good morning, Yes, our reception works 24/7. Katarzyna / reception.
    Answered on July 7, 2022
  • Hello, can we watch Netflix on the television or connect my smartphone like an iPhone to it?
    Good morning, Unfortunately, we don't have Smart TV in Standard Rooms yet. We do have them in Comfort rooms and Queen Suite with Sofa Bed. Best regards, Best Western Cristal
    Asked about: Standard Queen Room • Answered on November 30, 2021
  • What time do you serve breakfast, please?
    Our breakfast buffet is served from 6.30 until 10.30.
    Answered on April 17, 2022

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

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Hotel area info *
Guests loved walking around the neighborhood!
Excellent location – show map
Located in the historic old town

Rynek Kościuszki Square in Bialystok’s old town is a great place to start exploring. Learn about local culture in the Museum of Podlaskie and explore the collection of churches and cathedrals.

What's nearby
  • Podlasie Museum
    0.1 miles
  • Kościuszki Market Square
    0.1 miles
  • Market Square
    0.2 miles
  • Parish Church
    0.2 miles
  • Puppet Theatre
    0.2 miles
  • Białystok Cathedral
    0.3 miles
  • University of Bialystok
    0.3 miles
  • The Branicki Family Palace and Park
    0.4 miles
  • Branicki Palace
    0.4 miles
  • Army Museum
    0.4 miles
Restaurants & cafes
  • Restaurant
    0 miles
Top attractions
  • Arsenal Gallery
    0.5 miles
  • Białystok Dramatic Theatre
    0.6 miles
  • Historical Museum
    0.7 miles
  • The Podlasie Opera and Philharmonic
    0.8 miles
  • Railway Station
    0.8 miles
  • Bialystok Train Station
    1 miles
  • Białystok City Stadium
    1.9 miles
  • Hasbach Palace
    2.3 miles
  • Jurassic Park
    3.6 miles
  • Castle in Złotoria
    9.8 miles
How to get to Best Western Hotel Cristal from Warsaw Frederic Chopin Airport
    Car
    Parking available
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
1 Restaurant On Site

    Restaurant

    Food: Polish, International

    Menu: À la carte

Amenities of Best Western Hotel Cristal

Most popular amenities

Parking
Free WiFi
Spa
Pet friendly
Family rooms
Restaurant
Tea/Coffee Maker in All Rooms
Bar
Pets
Pets are allowed. Charges may apply.
Food & Drink
  • Coffee house on site
  • Kids' meals
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is needed) and costs PLN 40 per day.
  • Street parking
Transportation
  • Airport drop-off Additional charge
  • Airport pickup Additional charge
Front Desk Services
  • Invoice provided
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Designated smoking area
  • Air conditioning
  • Heating
  • Packed lunches
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Room service
Health & Wellness Facilities
  • Locker rooms
  • Fitness
  • Spa lounge/Relaxation area
  • Steam room
  • Hot tub/Jacuzzi
  • Spa
  • Fitness center
Languages Spoken
  • English
  • Russian
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules Best Western Hotel Cristal takes special requests – add in the next step!

Check-in

2:00 PM - 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

1:00 AM - 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of PLN 200 is required on arrival. That's about 43.24USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 11 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 4 years
Crib by request
Free
Extra bed by request
80 zł per child, per night
5 - 17 years
Extra bed by request
80 zł per child, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa JCB American Express Best Western Hotel Cristal accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

If you require an invoice, please write this request and your company details in the Special requests box while making a booking.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Please inform Best Western Hotel Cristal of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Parking is subject to availability due to limited spaces.

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.

A damage deposit of PLN 200 is required on arrival. That's about 43.24USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Best Western Hotel Cristal

  • The prices at Best Western Hotel Cristal may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • From the nearest airport, you can get to Best Western Hotel Cristal by:

    • Car 3h

  • Best Western Hotel Cristal offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Steam room
    • Locker rooms
    • Fitness
    • Spa lounge/Relaxation area

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Best Western Hotel Cristal on this page.

  • Room options at Best Western Hotel Cristal include:

    • Twin
    • Single
    • Double
    • Suite

  • Check-in at Best Western Hotel Cristal is from 2:00 PM, and check-out is until 12:00 PM.

  • Guests staying at Best Western Hotel Cristal can enjoy a highly-rated breakfast during their stay (guest review score: 9.1).

    Breakfast option(s) include:

    • Buffet

  • Best Western Hotel Cristal is 800 feet from the center of Białystok.

  • Best Western Hotel Cristal has 1 restaurant:

    • Restaurant