City view
Washing machine
Free WiFi
Air conditioning
Non-smoking rooms
Baggage storage

You're eligible for a Genius discount at Crystal Suites Old Town! To save at this property, all you have to do is sign in.

A short walk from Kraków’s Old Town, Crystal Suites offers spacious and uniquely designed apartments. All have parquet floors, a flat-screen satellite TV and free Wi-Fi.

Crystal Suites Old Town’s self-catering apartments have fully equipped kitchenettes or kitchens that include a refrigerator. They also feature other amenities, such as iPod docking stations and free water.

Breakfast is served at Fable Cafe (at Rajska 20 St.), located 550 feet from our apartments. Guest can choose one item from the menu (toasts, pancakes, oatmeal, scrambled eggs etc.) and one drink (coffee, tea, juice) per breakfast. It's available 8:00-15:00 (Monday-Friday) and 8:30-15:00 (weekends).

Crystal Suites is located in the city center. The Main Market Square is only 2,650 feet away, and the Wawel Castle is 1.2 mi away. The suites are conveniently located. A supermarket is 150 feet away, and there is a tram stop just round the corner, which will help guests reach places further away from the center.

This is our guests' favorite part of Krakow, according to independent reviews.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Crystal Suites Old Town has been welcoming guests since Mar 23, 2009

Property Highlights

Located in the real heart of Krakow, this property has an excellent location score of 9.6!

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info


Reliable Info
Guests say the description and photos for this property are very accurate.


Select dates to see this property's availability and prices

Accommodation Type
Bedroom :
2 twin beds
Living room:
1 sofa bed
Bedroom 1:
2 twin beds
Bedroom 2:
2 twin beds
Living room:
1 sofa bed
Bedroom :
1 full bed
Living room:
1 sofa bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Dzień dobry czy istnieje możliwość zapłaty bonem turystycznym ?
    Tak, istnieje. W przypadku rezerwacji standardowej - płatność bonem po przyjeździe. W przypadku rezerwacji bezzwrotnej - proszę nie płacić przez Booking, tylko podać dane karty do zabezpieczenia rezerwacji, zostanie ona opłacona bonem bezpośrednio.
    Answered on 1 November 2021
  • Can you advise if your property can accomodate a late arrival ? My flight lands into Krakow at 2330 so i will not arrive until maybe 0030? Do you have reception of key collection?
    Yes, we can accomodate late arrival, as long as we know about it in advance. We don't have 24h reception in our property, it's meet&greet check-in.
    Answered on 14 February 2023
  • are apartments on upper floors reached by lift?
    All apartments apart from Loft can be reached by lift which goes up to 3rd floor of the building. Loft is located in the attic on the 4th floor.
    Answered on 26 April 2023
  • Do your rooms have air conditioning? Thank you.
    In Crystal Suites Old Town only Loft apartment has air condition.
    Answered on 26 April 2023
  • could you please tell me where is the nearest parking (and cost per day) as we have a car
    If you are travelling by car, please note that our apartment building is located in paid parking zone. You can park your car on street by our Apartments. As of this day, parking on the street is payable to parking meter from Monday to Saturday between 10 AM and 8 PM and it cost 6,00 PLN per hour (60 PLN per day). There is no fee on Sundays and holidays. You can also leave your car at nearby guarded parking at Czarnowiejska 4 street or Czarnowiejska 17 street (both 200 m away) or at Dolnych Mlynow 11 (100 m away). They should cost around 50 PLN per day.
    Answered on 3 February 2020

Managed by Crystal Suites

Company review score: 9.8Based on 143 reviews from 2 properties
2 managed properties

Company info

Crystal Suites Old Town is a perfect place to begin your exploration of Krakow. Everyday we make sure that you fully experience unique feel of our city, starting with great design of your independent fully equipped apartment, following with restaurant, bars, events recommendations and tours/trips assistance from our reception, finishing with off the tourist track specials.

Property info

Crystal Suites Old Town is located in a fully refurbished 1905 historical residence in the very center of the Old Town. Distinctive in style, apartments combine bright interiors and individually commissioned furnishings, fabrics and artwork with modern comfort and traditional fin-de-siecle period detail.

Neighborhood info

Lively Main Market Square is only short stroll away from our quiet, residential street. Wawel Castle, museums, exhibitions, restaurants, cafes and all tourist attractions are at your fingertips. Just few minutes on foot from our apartments you will find grocery shops, bakeries, pharmacy, ATM. Nearest tram stop is located 160 meters from our building. From our location you can easily reach Vistula riverbank, Jewish Quarter or one of Krakow's big shopping malls (e.g. Galeria Krakowska, next to Main Train Station).

Languages Spoken

Area info *
Amenities of Crystal Suites Old Town
Great facilities! Review score, 9.6
Most popular amenities
Free WiFi
Airport shuttle
Family rooms
Non-smoking rooms
Designated smoking area
No parking available.
WiFi is available in the rooms and is free of charge.
  • High chair
  • Dining table
  • Coffee machine
  • Cleaning products
  • Toaster
  • Stovetop
  • Kitchenware
  • Electric kettle
  • Washing machine
  • Microwave
  • Refrigerator
  • Linens
  • Wardrobe or closet
  • Alarm clock
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Living Area
  • Dining area
  • Sitting area
  • Desk
Media & Technology
  • iPod dock
  • Flat-screen TV
  • Satellite channels
  • CD player
  • Radio
  • TV
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
  • Hypoallergenic
  • Hardwood or parquet floors
  • Private entrance
  • Fan
  • Ironing facilities
  • Iron
  • Outdoor furniture
Food & Drink
  • Fruit
    Additional charge
  • Grocery deliveries
    Additional charge
  • Tea/Coffee maker
Outdoor & View
  • City view
  • View
Building Characteristics
  • Private apartment in building
  • Airport shuttle
    Additional charge
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Express check-in/out
Cleaning Services
  • Laundry
    Additional charge
  • Designated smoking area
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Elevator
  • Family rooms
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key access
Languages Spoken
  • English
  • Polish

House rules

Crystal Suites Old Town takes special requests – add in the next step!


From 1:00 PM

Guests are required to show a photo ID and credit card at check-in

You need to let the property know what time you'll be arriving in advance.


Until 11:00 AM



Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of PLN 500 is required on arrival. That's about 119.33USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 5 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 4 years
Crib upon request

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Maestro Mastercard Visa Diners Club American Express Cash is not accepted Crystal Suites Old Town accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking is not allowed.


Parties/events are not allowed

Quiet hours

Guests need be quiet between 10:00 PM and 6:00 AM.


Pets are not allowed.

The fine print

Please keep in mind that in case of the reservations with breakfast included, it is included in rate for adults and children from 5 years old. For younger children breakfast can be purchased separately at reception.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Please inform Crystal Suites Old Town of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of PLN 500 is required on arrival. That's about 119.33USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Crystal Suites Old Town

  • You can choose from a number of accommodation options at Crystal Suites Old Town (subject to availability) that have:

    • 1 bedroom
    • 2 bedrooms

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • Crystal Suites Old Town is 2,450 feet from the center of Krakow.

  • The prices at Crystal Suites Old Town may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, Crystal Suites Old Town is popular with guests booking family stays.

  • You can choose from a number of accommodation options at Crystal Suites Old Town (subject to availability) that can accommodate:

    • 2 guests
    • 4 guests
    • 6 guests

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • Check-in at Crystal Suites Old Town is from 1:00 PM, and check-out is until 11:00 AM.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Crystal Suites Old Town on this page.

  • Crystal Suites Old Town offers the following activities/services (charges may apply):