DoubleTree by Hilton Krakow Hotel & Convention Center offers accommodation in Kraków. The property is located 1.3 km from Tauron Arena Kraków. Free Wi-Fi is available. Every room has a flat-screen TV. The rooms come with a bathroom featuring towels, hairdryer and free toiletries. There is a 24-hour front desk at the property. The hotel also has got a 5th Avenue restaurant and a Lounge Bar. Guests can make use of a 24-hour gym. The property also offers a swimming pool, sauna and a hot tub. Concierge and luggage room service are provided. Galeria Kazimierz is 2.3 km from DoubleTree by Hilton Krakow, while Krakow Trade Fairs is 2.3 km away. John Paul II Airport is 13 km from the property. Access to the Executive Lounge for up to 2 people over 16 years of age. The property also offers electrical vehicle charging station.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Doubletree by Hilton
Hotel chain/brand
Doubletree by Hilton

Property highlights

Top location: Highly rated by recent guests (8.3)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Full English/Irish, Vegetarian, Vegan, Buffet, Breakfast to go

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
and
1 extra-large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.4
Facilities
9.3
Cleanliness
9.5
Comfort
9.5
Value for money
9.0
Location
8.3
Free WiFi
8.9
Select topics to read reviews:

Guests who stayed here loved

  • Elizabete
    Switzerland Switzerland
    Really great team and stuff members. The best I met in whole Poland
  • Jerome
    Netherlands Netherlands
    Lounge, Pool, Sauna and Bar! Breakfast was superb! Too many choices to choose from. Room is clean everyday. Friendly staff! I extended for another day in the hotel because it’s superb! Would definitely stay again once again when in Krakow.
  • Damir
    Croatia Croatia
    Clean, very nice and helpful staff..breakfast awesome and ginger cookies was amazing 😁

Hotel surroundings

Restaurants
2 restaurants on site

  • 5th Avenue Restaurant
    • Cuisine
      International
    • Open for
      Breakfast • Brunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • The Lounge Bar
    • Cuisine
      International
    • Open for
      Dinner • High tea • Cocktail hour
    • Ambiance
      Modern

Facilities of DoubleTree by Hilton Krakow Hotel & Convention Center
Great facilities! Review score, 9.3

Most popular facilities
  • Indoor swimming pool
  • Private parking
  • Free WiFi
  • Spa and wellness centre
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • 2 restaurants
  • Bar
Bathroom
  • Free toiletries
  • Hairdryer
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Tour or class about local culture
    Additional charge
  • Tennis court
    Additional chargeOff-site
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs 60 zł per day.
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Laptop safe
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
Indoor swimming pool
  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Hammam
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Polish
  • Russian

House rules
DoubleTree by Hilton Krakow Hotel & Convention Center takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of 200 zł is required on arrival. That's about £39. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Free
Cot upon request
Free
3 - 17 years
Extra bed upon request
Free

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print
Need-to-know information for guests at this property

When travelling with pets, please note that an extra charge applies.

The pet fee for stay up to 3 nights is 100 PLN and each additional night is 50 PLN.

Due to the change in tax regulations, the invoice number should be provided before paying the fee. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation.

Guests under 16 years old are not allowed in the swimming pool between 20:00 - 22:00

Guests aged 16 and under are not allowed in the gym.

Guests under the age of 16 are not allowed in the sauna area.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of 200 zł is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about DoubleTree by Hilton Krakow Hotel & Convention Center

  • DoubleTree by Hilton Krakow Hotel & Convention Center offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Hammam
    • Tennis court
    • Tour or class about local culture
    • Beauty Services
    • Fitness/spa locker rooms
    • Facial treatments
    • Swimming Pool
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Fitness

  • Room options at DoubleTree by Hilton Krakow Hotel & Convention Center include:

    • Triple
    • Double
    • Suite
    • Family

  • Guests staying at DoubleTree by Hilton Krakow Hotel & Convention Center can enjoy a highly-rated breakfast during their stay (guest review score: 9.1).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Vegan
    • Buffet
    • À la carte
    • Breakfast to go

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • DoubleTree by Hilton Krakow Hotel & Convention Center is 2 miles from the centre of Kraków. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at DoubleTree by Hilton Krakow Hotel & Convention Center on this page.

  • Check-in at DoubleTree by Hilton Krakow Hotel & Convention Center is from 15:00, and check-out is until 11:00.

  • The prices at DoubleTree by Hilton Krakow Hotel & Convention Center may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • DoubleTree by Hilton Krakow Hotel & Convention Center has 2 restaurants:

    • The Lounge Bar
    • 5th Avenue Restaurant