Pet friendly
Indoor swimming pool
Free WiFi
Bathtub
Air conditioning
24-hour front desk
Key card access
Daily housekeeping
Non-smoking rooms
Safe

DoubleTree by Hilton Krakow Hotel & Convention Center offers accommodations in Kraków. The property is located 0.8 mi from Tauron Arena Kraków. Free Wi-Fi is available. Every room has a flat-screen TV. The rooms come with a bathroom featuring towels, hairdryer and free toiletries. There is a 24-hour front desk at the property. The hotel also has got a 5th Avenue restaurant and a Lounge Bar. Guests can make use of a 24-hour gym. The property also offers a swimming pool, sauna and a hot tub. Concierge and luggage room service are provided. Galeria Kazimierz is 1.4 mi from DoubleTree by Hilton Krakow, while Krakow Trade Fairs is 1.4 mi away. John Paul II Airport is 8.1 mi from the property. Access to the Executive Lounge for up to 2 people over 16 years of age. The property also offers electrical vehicle charging station.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

DoubleTree by Hilton Krakow Hotel & Convention Center has been welcoming Booking.com guests since Oct 2, 2015

Property Highlights

Top Location: Highly rated by recent guests (8.2)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 king bed
2 twin beds
2 twin beds
and
1 full bed
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Travel Sustainable Level 3+
This property has made significant commitments towards sustainability by subscribing to one or more third-party sustainability certifications.
Guest reviews
Categories:
Staff
9.4
Facilities
9.3
Cleanliness
9.5
Comfort
9.5
Value for money
8.9
Location
8.2
Free WiFi
8.9
Select topics to read reviews:

See what guests loved the most:

  • Sharon
    IsraelIsrael
    Big comfortable room, great location for visitors of Tauron Arena
  • Супрун
    PolandPoland
    Everything was great. Cozy rooms, comfortable bed, friendly staff, nice spa.
  • Nixon
    KuwaitKuwait
    The staff were helpful and polite. The breakfast had wide variety of choices. The bed were very comfortable.
  • Dragos
    RomaniaRomania
    Spacious room with good facilities, spotless clean, nice Spa. Staff were very helpful, with a special mention to the staff in the dinner restaurant and guest relations.
  • Samer
    United Arab EmiratesUnited Arab Emirates
    The hotel was clean, specially the staff were perfect, they facilitate everythings for us and even they give us the paid parking as free for 2 nights, and they give us late check out while we have 3 rooms, thanks a lot.
  • Анастасия
    UkraineUkraine
    The hotel is lovely, delicious breakfast, comfortable and clean rooms. A separate pleasure is visiting the SPA, namely the pool and saunas. There are large swimming pool to swim and two versions with Jacuzzi to relax. Also, there are 2 saunas with...
  • Michael
    Czech RepublicCzech Republic
    Very clean and comfortable, spacious room, and the pool was awesome!
  • Sabina
    PolandPoland
    swimming pools, space, saunas, service, reception cookies!
  • Danyo54341
    IsraelIsrael
    Amazing! All is perfect! Rooms spa and sauna The reception was amazing, especially Pawel and Magdalena! They gave me high standards of service, a pleasure to talk and deal with, and make me feel at home. Hilton does it again, top service, ...
  • Jako
    United States of AmericaUnited States of America
    Great value for the money, very comfortable rooms and highly trained, very kind, helpful and professional staff. Sizeable SPA.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • How far and if public transport runs to Auschwitz. Is there a local guide that can be hired for the day who will show us to the above and krakow city...

    Dear Ms. or Mr. Thank you for reaching out DoubleTree by Hilton Kraków Concierge Desk. It would be my pleasure to assist you with your inquiry conce..
    Answered on 5 November 2019
  • is the spa treatments included in the price of the room? if not how much extra would it be? (swimming pool, jacuzzi etc)

    If you made reservation in DoubleTree by Hilton Krakow you can use pool, saunas, jacuzzi free of charge during your stay.
    Answered on 8 October 2020
  • Does this hotel have parking and is it free?

    There is a parking next to the hotel. The price is 25 PLN/night
    Answered on 5 October 2020
  • Hi I was just wondering if u have to pay extra to use the pool or is it included in the price ?

    If you made reservation in DoubleTree by Hilton Krakow you can use pool free of charge during your stay.
    Answered on 8 October 2020
  • Is travel by road or rail?

    There is no Shuttle bus from the airport to our hotel. You can take a fast train from the airport to the Main Station in Krakow - Dworzec Główny in Po..
    Answered on 8 October 2020
  • Hello, is there a shuttle service to and from the airport?

    There is no Shuttle bus from the airport to our hotel. You can take a fast train from the airport to the Main Station in Krakow - Dworzec Główny in Po..
    Answered on 8 October 2020
  • Still looking?

Hotel area info *

Restaurants
2 Restaurants On Site

  • 5th Avenue Restaurant
    • Cuisine
      International
    • Open for
      Breakfast • Brunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • The Lounge Bar
    • Cuisine
      International
    • Open for
      Dinner • High tea • Cocktail hour
    • Ambience
      Modern

Amenities of DoubleTree by Hilton Krakow Hotel & Convention Center
Great facilities! Review score, 9.3

Most popular amenities
Indoor swimming pool
Private Parking
Free WiFi
Spa
Family rooms
Fitness center
Non-smoking rooms
Tea/Coffee Maker in All Rooms
Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Tour or class about local culture
    Additional charge
  • Kids' club
  • Tennis court
    Additional chargeOff-site
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs 50 zł per day.
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Indoor play area
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Carpeted
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Locker rooms
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Turkish/Steam Bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Polish
  • Russian

House rules

DoubleTree by Hilton Krakow Hotel & Convention Center takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of PLN 200 is required on arrival. That's about 49.50USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3 - 17 years
Extra bed upon request
Free

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash DoubleTree by Hilton Krakow Hotel & Convention Center accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

When traveling with pets, please note that an extra charge applies.
The pet fee for stay up to 3 nights is 100 PLN and each additional night is 50 PLN.

Due to the change in tax regulations, the invoice number should be provided before paying the fee. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation.

Guests under 16 years old are not allowed in the swimming pool between 20:00 - 22:00

Guests aged 16 and under are not allowed in the gym.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of PLN 200 is required on arrival. That's about 49.50USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about DoubleTree by Hilton Krakow Hotel & Convention Center

  • DoubleTree by Hilton Krakow Hotel & Convention Center has 2 restaurants:

    • 5th Avenue Restaurant
    • The Lounge Bar

  • DoubleTree by Hilton Krakow Hotel & Convention Center is 2 miles from the center of Krakow.

  • The prices at DoubleTree by Hilton Krakow Hotel & Convention Center may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at DoubleTree by Hilton Krakow Hotel & Convention Center include:

    • Triple
    • Double
    • Suite
    • Twin
    • Family

  • Guests staying at DoubleTree by Hilton Krakow Hotel & Convention Center can enjoy a highly-rated breakfast during their stay (guest review score: 9.2).

    Breakfast option(s) include:

    • Continental
    • Vegetarian

  • DoubleTree by Hilton Krakow Hotel & Convention Center offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Tennis court
    • Kids' club
    • Swimming pool
    • Locker rooms
    • Beauty services
    • Tour or class about local culture
    • Facial treatments
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Fitness

  • Check-in at DoubleTree by Hilton Krakow Hotel & Convention Center is from 3:00 PM, and check-out is until 11:00 AM.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at DoubleTree by Hilton Krakow Hotel & Convention Center on this page.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.