You can cancel for free until 12:00 AM on the day of arrival. If you cancel after 12:00 AM on the day of arrival, the cancellation fee will be the cost of the first night. If you don't show up, the no-show fee will be the same as the cancellation fee.
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About this property
DoubleTree by Hilton Krakow Hotel & Convention Center offers accommodations in Kraków. The property is located 0.8 mi from Tauron Arena Kraków. Free Wi-Fi is available.
Every room has a flat-screen TV. The rooms come with a bathroom featuring towels, hairdryer and free toiletries.
There is a 24-hour front desk at the property. The hotel also has got a 5th Avenue restaurant and a Lounge Bar.
Guests can make use of a 24-hour gym. The property also offers a swimming pool, sauna and a hot tub. Concierge and luggage room service are provided.
Galeria Kazimierz is 1.4 mi from DoubleTree by Hilton Krakow, while Krakow Trade Fairs is 1.4 mi away. John Paul II Airport is 8.1 mi from the property.
The property also offers electrical vehicle charging station.
Couples in particular like the location – they rated it 8.5 for a two-person trip.
Want a great night's sleep? This hotel was highly-rated for its very comfy beds.
Top pick by families with children
Breakfast Info
Continental, Full English/Irish, Vegetarian, Vegan, Buffet, Breakfast to go
Private parking at the hotel
Loyal Customers
There are more repeat guests here than most other properties.
Availability
Prices converted to USD
!
Select one or more options you want to book
Guest reviews
Categories:
Staff
9.3
Facilities
9.3
Cleanliness
9.5
Comfort
9.5
Value for money
8.9
Location
8.4
Free Wifi
8.9
Select topics to read reviews:
Guests who stayed here loved
F
Faisal
Saudi Arabia
“Spotlessly clean, with free breakfast for kids. A truly kid-friendly hotel”
C
Cristian
Romania
“I liked everything. We were warmly welcomed at the reception, we received cookies. Everything was very professional. We will definitely come back here if we are in the area again.”
Ariton
Romania
“Location was excelent. You could get anywhere with either uber or by public transport. 10-12 minutes walk to tram station.
Breakfast is amazing, anything you can think of, they have it. As a bonus you have a chef who could build your personalised...”
Srdar
Saudi Arabia
“We had a lovely time at this hotel! The atmosphere was warm and welcoming, and the staff truly went above and beyond to make our stay comfortable. From the front desk to the restaurant team, everyone was kind, professional, and attentive. The room...”
Alen
Germany
“Great hotel, veey nice rooms, clean, comfortable and pleasant. Staff is reactive, pleasant ans very helpful. Bathrooms are big and very well equipped. Restaurant and bar is great, good choice of food and drinks with approachable prices. Highlight...”
C
Candace
United States
“The staff was really nice. I would definitely go there anytime. The beds were very comfortable. There were heating racks for the towels which we loved. The only complaint was that Booking.com could not refund my stay for one night when my flight...”
Paulius
Lithuania
“Electric car charging point in parking lot near hotel. Fantastic breakfast. Comfy and clean rooms. Good price.”
M
Michele
Germany
“The hotel and staff were wonderful.
It was about 10 minutes outside of the centrum but the Bolt was cheap and easy.”
W
Weronika
Poland
“Amazing service, sublime food and fantastic spa! The sauna was incredible! The room was super clean and comfy and the whole building smelled impeccable! The best hotel in Cracow! Great location too. Easy to get an Uber from there and to get to the...”
Misty
United States
“i absolutely love everything abt ths hotel its my favorite”
DoubleTree by Hilton Krakow Hotel & Convention Center takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Check what conditions apply to each option when making your selection.
Children & Beds
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3 - 17 years
Extra bed upon request
Free
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
Cash is not accepted
The fine print
Must-know information for guests at this property
When traveling with pets, please note that an extra charge applies.
The pet fee for stay up to 3 nights is 100 PLN and each additional night is 50 PLN.
Due to the change in tax regulations, the invoice number should be provided before paying the fee. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation.
Guests under 16 years old are not allowed in the swimming pool between 20:00 - 22:00
Guests aged 16 and under are not allowed in the gym.
Guests under the age of 16 are not allowed in the sauna area.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
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Saudi Arabia“Spotlessly clean, with free breakfast for kids. A truly kid-friendly hotel”
Romania“I liked everything. We were warmly welcomed at the reception, we received cookies. Everything was very professional. We will definitely come back here if we are in the area again.”
Alen
Germany“Great hotel, veey nice rooms, clean, comfortable and pleasant. Staff is reactive, pleasant ans very helpful. Bathrooms are big and very well equipped. Restaurant and bar is great, good choice of food and drinks with approachable prices. Highlight...”
United States“The staff was really nice. I would definitely go there anytime. The beds were very comfortable. There were heating racks for the towels which we loved. The only complaint was that Booking.com could not refund my stay for one night when my flight...”
Paulius
Lithuania“Electric car charging point in parking lot near hotel. Fantastic breakfast. Comfy and clean rooms. Good price.”
Poland“Amazing service, sublime food and fantastic spa! The sauna was incredible! The room was super clean and comfy and the whole building smelled impeccable! The best hotel in Cracow! Great location too. Easy to get an Uber from there and to get to the...”
