Grand Hotel
ul. Sławkowska 5/7, Old Town, 31-014 Krakow, Poland – Excellent location – show map
Excellent location – rated 9.7/10! (score from 295 reviews)
Real guests • Real stays • Real opinions
The kind of hotel that would probably not make it through a business case proposal these days; lots of extra things that are probably not justifiable as an investment, but were probably essential in, say, 19th century Vienna hotels. Huge stained-glass windows in random places, Persian rugs in corridors, vaulted ceilings in the breakfast lounge, solid oak doors with oversized brass handles, et cetera, et cetera. If you are getting a Hotel Budapest vibe from my review, you are getting the picture. I am sure this is not what people look for these days, but if you travel a lot (like me) and you find yourself in a place like that, it is quite charming and wonderful. I wish I had more time to enjoy the old-world charm of the place, but alas it was a one-night work thing.

Amazing breakfast, lovely staff and a beautiful hotel.

The breakfast was very nice and a good variety of food from hot to cold.

Very good price considering it was New Year’s Eve. You can see the hotel used to be a real luxurious 5 star once upon a time. The position it’s really perfect as it’s located directly in the heart of Krakow. The staff is really nice and friendly.

The bed was really comfortable. The staff were really helpful and friendly. The location was prime.

The room was very clean and nicely decorated, and receptionists who dealt with check-in and check-out were very nice.

Hotel staff was amazing - very kind and helpful. It was the best service in town! Hotel rooms were also amazing. The hotel is beautiful and has so much history. The hotel staff showed us and explained everything, historical facts etc. It was an amazing experience. It is the best hotel we have stayed at in Krakow and beyond and we are looking forward to be back again :-)

Grand in every way. Location excellent, really big room Staff amazing door man greeted us with warmly, reception gave us excellent local information and even found a low cost taxi back to the airport. Service at breakfast was amazing. You will love this hotel we are surely coming back on day.

the property has so much history in it, there is a visiting book where you can see pictures of visiting presidents, diplomats, Pop, it’s really unique. Rooms are in great condition and super clean. the staff is like I never seen, so much hospitality, I do travel a lot and always stay at 5* but service like there is nowhere.

The staff were all so friendly and nothing was too much. The room was huge wirh exceptionally high ceilings and we had the most enormous bath. We both slept incredibly well; the beds were very comfy. We were able to park in the hotel courtyard despite being less than a one minute walk from the central square. Breakfast was of a wide range, with every taste catered for. I would definitely recommend staying.

- What guests loved the most:
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M
Netherlands
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Mark
United Kingdom
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Jane
United Kingdom
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Giulio
Italy
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M
United Kingdom
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Sakurako
France
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Monika
Denmark
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Elínborg
United Kingdom
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Alexander
Cyprus
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Catherine
United Kingdom
Categories:
Stay in the heart of Krakow
You're eligible for a Genius discount at Grand Hotel! To save at this property, all you have to do is sign in.
This luxurious 5-star hotel located just 350 feet from Kraków’s beautiful Main Market Square. It features elegant rooms with period furnishings, full HD LED TVs, air conditioning and free wireless internet.
The hotel houses Grand Signature Restaurant which specializes in traditional Polish and European cuisine. Guests can enjoy original freshly baked cakes with aromatic coffee in the Grand Café
All rooms at the Grand feature classical design. Each comes with a fully equipped bathroom with a bathtub and a safety deposit box. Free bottle of mineral water and a sweet welcome treat are offered.
Grand Hotel has been awarded by the Michelin Red Guide as one of the best three hotels in Kraków.
Front desk staff is available 24 hours a day and can arrange shuttle or dry cleaning services. Kazimierz, the famous Jewish district, is a 15-minute walk away.
This is our guests' favorite part of Krakow, according to independent reviews.
Couples in particular like the location – they rated it 9.7 for a two-person trip.
- Will we be able to book trips from your hotel. We are staying with you for 3 nights in May, thank youYes we are able to arrange trips to Auschwitz, Salt Mine, Zakopane, Wadowice, Częstochowa,Answered on 5 February 2020
- Higher floor accessible by lift or stairs only ?Accessibility by lift is to all three floors.Answered on 7 November 2022
- Is there is tea / coffee facilities in the room?Hi, yes it isAnswered on 17 March 2022
- Do you have parking ?Unfortunately, we do not provide a parking space, but we can recommend parking close to the hotel.Answered on 23 February 2022
- Hello do you have parking facilities?Unfortunately, we do not provide a parking space, but we can recommend parking close to the hotel.Answered on 23 February 2022
- Still looking?
Grand Signature Resto & Cafe
Food: Polish, International
- Toilet paper
- Towels
- Bathtub or shower
- Slippers
- Private Bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bathtub
- Shower
- Linens
- Wardrobe or closet
- Alarm clock
- City view
- View
- Electric kettle
- Refrigerator
- Socket near the bed
- Clothes rack
- Bicycle rentalAdditional charge
- Tour or class about local cultureAdditional charge
- Happy hourAdditional charge
- Walking toursAdditional charge
- Temporary art galleries
- Cycling
- HikingAdditional charge
- Desk
- Flat-screen TV
- Satellite channels
- Radio
- Telephone
- TV
- Coffee house on site
- FruitAdditional charge
- Wine/ChampagneAdditional charge
- Kids' mealsAdditional charge
- Special diet meals (on request)
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Street parking
- Invoice provided
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Express check-in/out
- 24-hour front desk
- Child safety socket covers
- Babysitting/Child servicesAdditional charge
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/PhotocopyingAdditional charge
- Business centerAdditional charge
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
- Safe
- Shuttle serviceAdditional charge
- Convenience store on site
- Hypoallergenic
- Air conditioning
- Smoke-free property
- Hypoallergenic room available
- Executive lounge access
- Wake-up service
- Hardwood or parquet floors
- Heating
- Private entrance
- Car rental
- Elevator
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
- Upper floors accessible by elevator
- Fitness
- Hot tub/Jacuzzi
- MassageAdditional charge
- Fitness center
- SaunaAdditional charge
- German
- English
- French
- Polish
- Russian
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 3 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Grand Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Please inform Grand Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Grand Hotel
-
Guests staying at Grand Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.1).
Breakfast option(s) include:
- Continental
- Full English/Irish
- Vegetarian
- Vegan
- Gluten-free
- American
- Buffet
- Breakfast to go
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Grand Hotel is 350 feet from the center of Krakow.
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Grand Hotel has 1 restaurant:
- Grand Signature Resto & Cafe
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Grand Hotel offers the following activities/services (charges may apply):
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Massage
- Cycling
- Hiking
- Bicycle rental (additional charge)
- Temporary art galleries
- Happy hour
- Fitness
- Walking tours
- Bicycle rental
- Tour or class about local culture
-
The prices at Grand Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
-
Yes, there's a hot tub. You can find out more about this and the other facilities at Grand Hotel on this page.
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Room options at Grand Hotel include:
- Single
- Double
- Apartment
- Suite
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Check-in at Grand Hotel is from 4:00 PM, and check-out is until 12:00 PM.