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This luxurious 5-star hotel located just 328 feet from Kraków’s beautiful Main Market Square. It features elegant rooms with period furnishings, full HD LED TVs, air conditioning and free wireless internet. The hotel houses Grand Signature Restaurant which specializes in traditional Polish and European cuisine. Guests can enjoy original freshly baked cakes with aromatic coffee in the Grand Café All rooms at the Grand feature classical design. Each comes with a fully equipped bathroom with a bathtub and a safety deposit box. Free bottle of mineral water and a sweet welcome treat are offered. Grand Hotel has been awarded by the Michelin Red Guide as one of the best three hotels in Kraków. Front desk staff is available 24 hours a day and can arrange shuttle or dry cleaning services. Kazimierz, the famous Jewish district, is a 15-minute walk away.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Krakow, this hotel has an excellent location score of 9.7

Breakfast Info

Continental, Italian, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, American, Buffet, Breakfast to go

Private parking at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
or
1 queen bed
Bedroom :
1 queen bed
Living room:
1 sofa bed
1 queen bed
1 sofa bed
and
1 queen bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
8.3
Cleanliness
8.9
Comfort
9.0
Value for money
8.3
Location
9.7
Free WiFi
8.9
Select topics to read reviews:

See what guests loved the most:

  • Micah
    United States of America United States of America
    The hotel was amazing, but what made it even better was the staff. Every single person was kind, accomidating, and always smiling. We were always treated like royal guests. I have already recommended this place to my friends. The hotel is super...
  • David
    United States of America United States of America
    Fantastic location, one block off the historic Main Market Square.
  • Ewa
    United States of America United States of America
    Amazing stay; beautiful hotel and even better service. All the employees that I met were beyond helpful and professional. Special thanks to pani Sylwia from the reception desk. She made our stay exceptional. Also, all the staff at the breakfast...

Hotel area info

Restaurants
1 Restaurant On Site

  • Grand Signature Resto & Cafe
    • Cuisine
      Polish • International

Amenities of Grand Hotel
Great facilities! Review score, 8.3

Most popular amenities
  • Private Parking
  • Free WiFi
  • Spa
  • Airport shuttle
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • View
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed. Charges may apply.
Activities
  • Bicycle rental
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Walking tours
    Additional charge
  • Temporary art galleries
  • Cycling
  • Hiking
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is needed) and costs 240 zł per day.
  • Street parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Child safety socket covers
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Convenience store on site
  • Hypoallergenic
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Executive lounge access
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Private entrance
  • Car rental
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Spa
  • Fitness
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
    Additional charge
Languages Spoken
  • German
  • English
  • French
  • Polish
  • Russian

House rules

Grand Hotel takes special requests – add in the next step!

Check-in

From 4:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
5+ years
Extra bed upon request
200 zł per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa JCB Diners Club American Express Cash Grand Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Grand Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Grand Hotel

  • Grand Hotel is 350 feet from the center of Krakow. All distances are measured in straight lines. Actual travel distances may vary.

  • Grand Hotel offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Happy hour
    • Temporary art galleries
    • Fitness
    • Tour or class about local culture
    • Bicycle rental
    • Walking tours

  • Room options at Grand Hotel include:

    • Single
    • Double
    • Apartment
    • Suite

  • Grand Hotel has 1 restaurant:

    • Grand Signature Resto & Cafe

  • Guests staying at Grand Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

    Breakfast option(s) include:

    • Continental
    • Italian
    • Full English/Irish
    • Vegetarian
    • Vegan
    • Halal
    • Gluten-free
    • American
    • Buffet
    • Breakfast to go

  • Check-in at Grand Hotel is from 4:00 PM, and check-out is until 12:00 PM.

  • The prices at Grand Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.