The kind of hotel that would probably not make it through a business case proposal these days; lots of extra things that are probably not justifiable as an investment, but were probably essential in, say, 19th century Vienna hotels. Huge stained-glass windows in random places, Persian rugs in corridors, vaulted ceilings in the breakfast lounge, solid oak doors with oversized brass handles, et cetera, et cetera. If you are getting a Hotel Budapest vibe from my review, you are getting the picture. I am sure this is not what people look for these days, but if you travel a lot (like me) and you find yourself in a place like that, it is quite charming and wonderful. I wish I had more time to enjoy the old-world charm of the place, but alas it was a one-night work thing.

M Netherlands

Amazing breakfast, lovely staff and a beautiful hotel.

Mark United Kingdom

The breakfast was very nice and a good variety of food from hot to cold.

Jane United Kingdom

Very good price considering it was New Year’s Eve. You can see the hotel used to be a real luxurious 5 star once upon a time. The position it’s really perfect as it’s located directly in the heart of Krakow. The staff is really nice and friendly.

Giulio Italy

The bed was really comfortable. The staff were really helpful and friendly. The location was prime.

M United Kingdom

The room was very clean and nicely decorated, and receptionists who dealt with check-in and check-out were very nice.

Sakurako France

Hotel staff was amazing - very kind and helpful. It was the best service in town! Hotel rooms were also amazing. The hotel is beautiful and has so much history. The hotel staff showed us and explained everything, historical facts etc. It was an amazing experience. It is the best hotel we have stayed at in Krakow and beyond and we are looking forward to be back again :-)

Monika Denmark

Grand in every way. Location excellent, really big room Staff amazing door man greeted us with warmly, reception gave us excellent local information and even found a low cost taxi back to the airport. Service at breakfast was amazing. You will love this hotel we are surely coming back on day.

Elínborg United Kingdom

the property has so much history in it, there is a visiting book where you can see pictures of visiting presidents, diplomats, Pop, it’s really unique. Rooms are in great condition and super clean. the staff is like I never seen, so much hospitality, I do travel a lot and always stay at 5* but service like there is nowhere.

Alexander Cyprus

The staff were all so friendly and nothing was too much. The room was huge wirh exceptionally high ceilings and we had the most enormous bath. We both slept incredibly well; the beds were very comfy. We were able to park in the hotel courtyard despite being less than a one minute walk from the central square. Breakfast was of a wide range, with every taste catered for. I would definitely recommend staying.

Catherine United Kingdom