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Hotel Monopol

Dworcowa 5, 40-012 Katowice, Poland – Excellent location – show map

Excellent location – rated 9.4/10! (score from 529 reviews)

Real guests • Real stays • Real opinions

8.7
Excellent
529 reviews

- the room was comfortable, clean and well-equipped - location directly in the city center - exceptionally good breakfast - smart TV in the room with a possibility of screen casting

Milan Slovakia

location in the best place, very elegant , good service, modern

David Israel

Very nice hotel in a great location. The staff are very helpful.

Uri Israel

Its one of my favorite hotel in Poland , in every location I’ve been treated like a king Extremely love this place

Patryk United States of America

Best hotel in Katowice - in general I think good hotels are made of location/property and staff. While location and property are easy to come up with staff isn't always. In Monopol staff is the shining star of the hotel industry - well done folks!

Bernard Ireland

Expensive but worth the price. Elegantly. Service very nice. Rooms decorated with taste.

Michał Poland

we enjoyed our stylish and modernly equipped room, the spa with a swimming pool and 2 saunas, the breakfast was varied and delicious too

Kateryna Ukraine

I definitely liked the services this facility provided to the guests. It definitely exceeded my expectations. Sadly I didn't find enough time to use the wellness, but breakfast delivery to the room left my mouth open.

D3llon Slovakia

The hotel is quite central, which helps to visit several parts of the city. The rooms and the bed are quite comfortable. The bathroom is quite good including the "free" shampoos, etc. The breakfast has a good variety of fruits and products to add to a morning cereal. The staff is friendly and polite.

Andres Norway

Breakfast was great with a great selection. Cleaning was great and with great timing. Staff was very helpful and accommodating.

Ben United Kingdom
8.7
Excellent
529 reviews
  • What guests loved the most:
  • “- the room was comfortable, clean and well-equipped - location directly in the city center - exceptionally good breakfast - smart TV in the room with a possibility of screen casting”
    Milan Milan Slovakia Slovakia
  • “location in the best place, very elegant , good service, modern”
    David David Israel Israel
  • “Very nice hotel in a great location. The staff are very helpful.”
    Uri Uri Israel Israel
  • “Its one of my favorite hotel in Poland , in every location I’ve been treated like a king Extremely love this place”
    Patryk Patryk United States of America United States of America
  • “Best hotel in Katowice - in general I think good hotels are made of location/property and staff. While location and property are easy to come up with staff isn't always.”
    Bernard Bernard Ireland Ireland
  • “Expensive but worth the price. Elegantly. Service very nice. Rooms decorated with taste.”
    Michał Michał Poland Poland
  • “we enjoyed our stylish and modernly equipped room, the spa with a swimming pool and 2 saunas, the breakfast was varied and delicious too”
    Kateryna Kateryna Ukraine Ukraine
  • “I definitely liked the services this facility provided to the guests. It definitely exceeded my expectations.”
    D3llon D3llon Slovakia Slovakia
  • “The hotel is quite central, which helps to visit several parts of the city. The rooms and the bed are quite comfortable. The bathroom is quite good including the "free" shampoos, etc.”
    Andres Andres Norway Norway
  • “Breakfast was great with a great selection. Cleaning was great and with great timing. Staff was very helpful and accommodating.”
    Ben Ben United Kingdom United Kingdom

Categories:

  • Staff9.0
  • Facilities8.7
  • Cleanliness9.2
  • Comfort9.1
  • Value for money8.2
  • Location9.4
  • Free WiFi9.1

Get the celebrity treatment with world-class service at Hotel Monopol

You're eligible for a Genius discount at Hotel Monopol! To save at this property, all you have to do is sign in.

Located in the center of Katowice, the 5-star Hotel Monopol offers spacious, air-conditioned rooms. The hotel provides free wellness facilities, such as a swimming pool, and dry sauna.

The rooms of Hotel Monopol Katowice feature an interior design and wooden furniture inspired by Art Deco. All rooms include work desks, a satellite TV and internet connection. All room have a paid mini-bar. In Superior and Junior rooms and apartment there is Nespresso coffee machine. Free bottled water is provided in all rooms, while the suites feature a complementary welcome fruit plate.

Hotel Monopol invites to visit modern Wellness & Spa where one may find a fully equipped gym, swimming pool, fitness and cycling rooms, dry room and steam room.

The hotel has two restaurants: Monopol and Cristallo. Restaurant Cristallo serves international courses and its menu changes with seasons of the year. The restaurant was awarded with two chef hats by the prestigious Gault&Millau 2017, 2018 guide.

The hotel also features 3 fully-equipped meeting rooms.

This is our guests' favorite part of Katowice, according to independent reviews.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Hotel Monopol has been welcoming Booking.com guests since Jul 6, 2006

Show me more
Most popular amenities
Indoor swimming pool
Private Parking
Free WiFi
Spa
Airport shuttle
Fitness center
Family rooms
Cristallo Ristorante
Bar

Property Highlights

Located in the best-rated area in Katowice, this hotel has an excellent location score of 9.4

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Vegetarian, Gluten-free, Buffet

Private parking available

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 1195 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 twin bed
1 queen bed
1 queen bed
1 king bed
Bedroom :
1 king bed
Living room:
1 sofa bed
2 twin beds
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Guest reviews
Categories:
Staff
9.0
Facilities
8.7
Cleanliness
9.2
Comfort
9.1
Value for money
8.2
Location
9.4
Free WiFi
9.1
Select topics to read reviews:

See what guests loved the most:

  • Milan
    SlovakiaSlovakia
    “- the room was comfortable, clean and well-equipped - location directly in the city center - exceptionally good breakfast - smart TV in the room with a possibility of screen casting”
  • David
    IsraelIsrael
    “location in the best place, very elegant , good service, modern”
  • Uri
    IsraelIsrael
    “Very nice hotel in a great location. The staff are very helpful.”
  • Patryk
    United States of AmericaUnited States of America
    “Its one of my favorite hotel in Poland , in every location I’ve been treated like a king Extremely love this place”
  • Bernard
    IrelandIreland
    “Best hotel in Katowice - in general I think good hotels are made of location/property and staff. While location and property are easy to come up with staff isn't always. In Monopol staff is the shining star of the hotel industry - well done folks!”
  • Michał
    PolandPoland
    “Expensive but worth the price. Elegantly. Service very nice. Rooms decorated with taste.”
  • Kateryna
    UkraineUkraine
    “we enjoyed our stylish and modernly equipped room, the spa with a swimming pool and 2 saunas, the breakfast was varied and delicious too”
  • D3llon
    SlovakiaSlovakia
    “I definitely liked the services this facility provided to the guests. It definitely exceeded my expectations. Sadly I didn't find enough time to use the wellness, but breakfast delivery to the room left my mouth open.”
  • Andres
    NorwayNorway
    “The hotel is quite central, which helps to visit several parts of the city. The rooms and the bed are quite comfortable. The bathroom is quite good including the "free" shampoos, etc. The breakfast has a good variety of fruits and products to add...”
  • Ben
    United KingdomUnited Kingdom
    “Breakfast was great with a great selection. Cleaning was great and with great timing. Staff was very helpful and accommodating.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Is there a hairdryer in the double room?
    Dear Sir, Madame, I would like to inform you , all rooms are equipped with a hairdryer. Best Regards, Katarzyna Sobczak Recpeption Dept.
    Answered on 27 October 2019
  • Hello, is it possible for a family to book adjoining rooms please?
    Hello, Yes, it is possible. We have studio rooms with door between 2 rooms that can be used by family. Studio room is combined with Superior room and Double room so this kind of rooms should be chosen during the reservation process.
    Answered on 29 June 2022
  • Hei, is the pool heated?
    Dear Sir, thank you for your interest of Hotel Monopol. The pool is heated. The temperature is about 29-30 C. The spa is working from 6:00 till 22:00. Best regards Alina Siavina
    Answered on 19 January 2023
  • can you provide information about the airport shuttle service please? Is this at set or booked times, costs etc Thank you
    According to your message, we would like to inform you that we can arrange car transfer from Katowice – Pyrzowice airport or Krakow or Balice airport to our hotel. Could you inform us which airport do you mean? Kind regards, Recpetion Desk
    Answered on 25 January 2023
  • Size of the indoor pool?
    Our pool size is 4,5m x 13m
    Answered on 1 May 2022
Hotel area info *
2 Restaurants On Site

    Cristallo Ristorante

    Food: Italian, International

    Menu: À la carte

    Restauracja Monopol

    Food: International

    Menu: À la carte

Amenities of Hotel Monopol
Most popular amenities
Indoor swimming pool
Private Parking
Free WiFi
Spa
Airport shuttle
Fitness center
Family rooms
Cristallo Ristorante
Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
Bedroom
  • Linens
  • Wardrobe or closet
View
  • City view
Outdoors
  • Terrace
Room Amenities
  • Clothes rack
Pets
Pets are allowed. Charges may apply.
Activities
  • Live music/Performance
  • Hiking
    Additional chargeOff-site
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available at a location nearby (reservation is needed) and costs 100 zł per day.
  • Valet parking
Front Desk Services
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Hypoallergenic
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Executive lounge access
  • Wake-up service
  • Hardwood or parquet floors
  • Tile/Marble floor
  • Heating
  • Car rental
  • Laptop safe
  • Packed lunches
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Swimming pool toys
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Locker rooms
  • Fitness
  • Steam room
  • Beach chairs/Loungers
  • Turkish/Steam Bath
  • Massage
    Additional charge
  • Spa
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Italian
  • Polish

House rules

Hotel Monopol takes special requests – add in the next step!

Check-in

2:00 PM - 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

12:00 AM - 1:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free
4 - 15 years
Extra bed upon request
150 zł per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa UnionPay credit card JCB Diners Club American Express Hotel Monopol accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that the Hotel Wellness & Spa is open Monday-Friday from 8:00 until 20:00.

Please be informed that the swimming pool is exclusively reserved for classes each Sundays between 9:00-16:00.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Please inform Hotel Monopol of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Sauna is closed from Wed, Feb 23, 2022 until Sun, Mar 06, 2022

Swimming pool #1: Closed from Wed, Feb 23, 2022 until Sun, Mar 06, 2022

FAQs about Hotel Monopol

  • Room options at Hotel Monopol include:

    • Single
    • Double
    • Suite
    • Twin

  • The prices at Hotel Monopol may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel Monopol is 1,000 feet from the center of Katowice.

  • Hotel Monopol offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Hiking
    • Fitness
    • Steam room
    • Swimming pool
    • Locker rooms
    • Live music/Performance

  • Check-in at Hotel Monopol is from 2:00 PM, and check-out is until 1:00 PM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Hotel Monopol has 2 restaurants:

    • Cristallo Ristorante
    • Restauracja Monopol

  • Guests staying at Hotel Monopol can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

    Breakfast option(s) include:

    • Vegetarian
    • Gluten-free
    • Buffet
    • À la carte