Name: Intro Hostel
Address: Bracka 4, Old Town, 31-005 Krakow, Poland, Bracka 4, Lesser Poland, 31-005, Poland
Rating: 9.0

Info & prices
Amenities
House rules
The fine print
Guest reviews (721)

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Hostel Intro Hostel

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step. Airport shuttle

Intro Hostel

Bracka 4, Old Town, 31-005 Krakow, Poland – Excellent location – show map

Excellent location – rated 9.7/10! (score from 721 reviews)

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Intro Hostel

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The building where the hostel is located

The lobby or reception area at Intro Hostel

A kitchen or kitchenette at Intro Hostel

A bunk bed or bunk beds in a room at Intro Hostel

*9.1* Cloth Hall: only 4 minutes away! (900 feet by foot)

*9.5* Main Market Square: only 2 minutes away! (550 feet by foot)

*8.8* Jagiellonian University: only 3 minutes away! (700 feet by foot)

*9.2* St. Mary's Basilica: only 3 minutes away! (750 feet by foot)

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9.0

Awesome

721 reviews

Facilities

8.7
Cleanliness

9.0
Comfort

8.4
Value for money

9.1
Location

9.7
Total

9.0
Free WiFi

7.5

Outstanding location by main square. Hip night club underneath. Receptionists all kind.

United States of America

Excelent location (perfect, actually). Best quality for the value you can get! Very friendly staff. Free decent sized lockers. Free breakfast!!!

João

Portugal

perfect location, friendly stuff, soda drinks available at reception, snaks/coffee/tea for a breakfest

Eskaton

Ukraine

A great hostel! Clean and comfortable. Good location to discover the old city.

Ekaterina

Ukraine

Everything. Excellent hostel. Would definitely return.

Allison

Canada

Location, price, cleanness, facilities, entertainment

Hajali

Greece

The location was excellent. It’s so close to Market Square that I could hear the bells and bugle every hour. Although there’s a disco club downstairs, I couldn’t hear any noise from the club. The staff are also friendly and helpful. The free breakfast every morning was simple but it was nice to not have to look for breakfast.

Evangeline

Italy

The hostel is located in the old town area, it was easy to get anywhere, new furniture in the bathroom (we stayed in a separate room for 2 people). All the staff we met spoke English. For the one-night stay, it's a great place. The prices are reasonable.

Kristina

Ukraine

Loved my experience on a solo trip to Norway and this hostel. The location is superb! The bed was comfortable with it's personal lighting and charging point. They also had free lockers (no need padlock) that you can use and I liked this feature best! They have everything necessary.

Jskely

United Kingdom

The staff were super friendly and informative. The location itself, right near the city center was easy to navigate too. Cleanliness of the facility was top-notch as well.

Ray

Poland

Excellent location!

9.7

Highly rated for:
Great neighborhood

Highly rated for:
Great check-in experience

Highly rated for:
Great neighborhood

Highly rated for:
Great check-in experience

Highly rated for:
Great neighborhood

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Intro Hostel

9.0

Awesome

721 reviews

9.7

Excellent location!
Highly rated for:
Great neighborhood
Highly rated for:
Great neighborhood
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
Highly rated for:
Great neighborhood
Highly rated for:
Great check-in experience
Highly rated for:
Great neighborhood
Highly rated for:
Great neighborhood

What guests loved the most:
“Outstanding location by main square. Hip night club underneath. Receptionists all kind.”

Rj United States of America
“Excelent location (perfect, actually). Best quality for the value you can get! Very friendly staff. Free decent sized lockers. Free breakfast!!!”

João Portugal
“perfect location, friendly stuff, soda drinks available at reception, snaks/coffee/tea for a breakfest”

Eskaton Ukraine
“A great hostel! Clean and comfortable. Good location to discover the old city.”

Ekaterina Ukraine
“Everything. Excellent hostel. Would definitely return.”

Allison Canada
“Location, price, cleanness, facilities, entertainment”

Hajali Greece
“The location was excellent. It’s so close to Market Square that I could hear the bells and bugle every hour. Although there’s a disco club downstairs, I couldn’t hear any noise from the club.”

Evangeline Italy
“The hostel is located in the old town area, it was easy to get anywhere, new furniture in the bathroom (we stayed in a separate room for 2 people). All the staff we met spoke English.”

Kristina Ukraine
“Loved my experience on a solo trip to Norway and this hostel. The location is superb! The bed was comfortable with it's personal lighting and charging point.”

Jskely United Kingdom
“The staff were super friendly and informative. The location itself, right near the city center was easy to navigate too. Cleanliness of the facility was top-notch as well.”

Ray Poland

Stay in the heart of Krakow – Excellent location – show map

Intro Hostel is ideally located, in the heart of the Old Town, 150 feet from the Main Market Square, in a 14th century tenement house. It features free Wi-Fi and 24-hour reception.

Accommodations at this hostel is based on spacious dormitory rooms, though there are a number of private twin rooms available too. Every bed features it's own locker and shared bathroom facilities.

Guests on a budget can make use of the communal kitchen; there is also a lively common room and living room for those wanting to socialize - featuring a TV, a guitar and a computer with internet access. Hostel staff can rent out an iron or a hairdryer, and provide luggage storage.

Free tea and coffee is provided 24-hours a day.

There are many restaurants, music bars and shops within easy walking distance. Krakow’s main railway station is 10-minutes away.

This is our guests' favorite part of Krakow, according to independent reviews.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

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Intro Hostel has been welcoming Booking.com guests since Dec 1, 2009

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Brilliant!

Most popular amenities

Free WiFi

Pet friendly

Airport shuttle

Non-smoking rooms

24-hour front desk

Room service

Bookers love...

“friendly staff”
26 related reviews

“perfect location”
25 related reviews

“free breakfast”
15 related reviews

Located in the real heart of Krakow, this property has an excellent location score of 9.7!

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An Inside Look at Intro Hostel

INTRO HOSTEL is the best choice! We can't guarantee a completely quiet night or birds singing outside the windows, but what you'll get for sure is a great, spontaneous experience filled with newly met friends and surrounded by the most recommendable sites of Kraków. Intro is located at Bracka street, inside a medieval tenement house, right next to a number of pubs, clubs, bars, restaurants, shops, historical sites, museums, theatres, universities, 50m away from the Old Market Square. INTRO hostel is cheap and comfortable, full of relaxed atmosphere. You can spend your time in the living room, watching TV, listening to music, chatting with old friends or meeting new ones, play the guitar, have a beer or simply lay down and have some rest on a comfy sofa. If you like INTRO hostel, you're welcome to visit both of our Cinnamon hostels: in Wrocław and Poznan – and you'll get a discount! Our staff consists of people who travel themselves, so they know how to make your stay perfect. Helpful and open-minded, they'll find a way solve any problem, just ask them! Staying with us will make you fall in love with Kraków, and you'll want to come back here at least one more time.

Area Info

– Excellent location – show map

Guests loved walking around the neighborhood!

Restaurants & Markets *

Cupcake Corner Bakery Cafe/Bar
0 miles
B4 music club and disco Cafe/Bar
0 miles
C.K. Dezerter Restaurant
0 miles
Sempre Cafe/Bar
0 miles
Carrefour Ekspress Supermarket
0 miles
KoKo Restaurant
0 miles
Kawaleria Restaurant
0 miles

Natural Beauty *

Wisła River
0.6 miles
Kryspinów Lake
7.5 miles
Podstolice Ski Ski lift
11.2 miles

Closest Airports *

John Paul II International Airport Kraków–Balice
6.1 miles
Katowice Airport
47.6 miles

All distances are measured in straight lines. Actual travel distances may vary.

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Brilliant!

Amenities of Intro Hostel Great facilities! Review score, 8.7

House rules Intro Hostel takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 18

Pets

Free! Pets are allowed on request. No extra charges.

Groups

When booking for more than 12 people, different policies and additional supplements may apply.

Cards accepted at this property

Maestro Mastercard Visa UnionPay credit card Intro Hostel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Intro Hostel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that there is no elevator in the building.

Verified guest reviews from real Bookers · Real Bookers. Real stays. Real opinions.

9.0 Awesome 721 reviews

Awesome: 9+

451
Good: 7 – 9

225
Okay: 5 – 7

35
Poor: 3 – 5

8
Very Poor: 1 – 3

2

Staff9.3
Facilities8.7
Cleanliness9.0
Comfort8.4

Value for money9.1
Location9.7
Free WiFi7.5

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“The location was excellent. It’s so close to Market Square that I could hear the bells and bugle every hour. Although there’s a disco club downstairs, I couldn’t hear any noise from the club. The staff are also friendly and helpful. The free breakfast every morning was simple but it was nice to not have to look for breakfast. ”

“The hostel is located in the old town area, it was easy to get anywhere, new furniture in the bathroom (we stayed in a separate room for 2 people). All the staff we met spoke English. For the one-night stay, it's a great place. The prices are reasonable.”

“Loved my experience on a solo trip to Norway and this hostel. The location is superb! The bed was comfortable with it's personal lighting and charging point. They also had free lockers (no need padlock) that you can use and I liked this feature best! They have everything necessary.”

See all guest reviews for Intro Hostel

Newest Reviews for Intro Hostel

Reviewed: April 12, 2020

Anonymous
New Zealand
6.0

Pleasant
- • Leisure trip
- • Group
- • Stayed 3 nights
- • Submitted from a mobile device
The first night was not the most pleasant mainly due to having an actively psychotic (appeared drug induced) individual bunking in the same room as us. The property could not be see responsible for this though but it definitely tainted my view. Once the individual left was a more comfortable space to be. Beds were very creaky and cleanliness of sheets and room in general was questionable
The staff were great very helpful and friendly

Stayed in March 2020
Reviewed: March 13, 2020

Helin
Poland
5.0

Fair
- • Leisure trip
- • Group
- • Stayed 1 night
- • Submitted from a mobile device
The bed sheets were a bit dirty.And they did not change it when we asked for a change.
Location is amazing.

Stayed in March 2020
Reviewed: March 10, 2020

Anonymous
United States of America
1.0

Very Poor
- • Leisure trip
- • Group
- • Stayed 3 nights
- • Submitted from a mobile device
No privacy at all!!! I took a private room with personal toilet and it was in front of a balcony were everybody could see us from outside because the curtains were not useful. Also the staff were using the washing machine in our toilet whenever they wanted and downstairs in the building there is a disco were every night there was loud music and people screaming and you couldn't sleep!!!
The room and the bathroom were really clean. Also is 2 minutes away from the main square, so very good position.

Stayed in March 2020
Reviewed: March 9, 2020

Zeynep
Turkey
10

Exceptional
- • Leisure trip
- • Solo traveler
- • Stayed 1 night
- • Submitted from a mobile device
Very comfortable, middle of the center.. extremely friendly, polite and helpful stuff

Stayed in March 2020
Reviewed: March 8, 2020

Anonymous
France
9.0

Awesome
- • Solo traveler
- • Stayed 2 nights
- • Submitted from a mobile device
The noise from the bar at night.
Location,price and breakfast.

Stayed in March 2020
Reviewed: March 4, 2020

Anonymous
United Kingdom
10

“Lovely stay excellent staff”
- • Leisure trip
- • Group
- • Stayed 3 nights
- • Submitted from a mobile device
Only minor issue was the beds were particularly creeky, not a big issue and certainly wouldn’t put me off rebooking.
Amazing location, friendly staff and great facilities.

Stayed in December 2019
Reviewed: March 2, 2020

Semir
Poland
7.0

Good
- • Leisure trip
- • Solo traveler
- • Stayed 1 night
- • Submitted from a mobile device
Some customers ate food in the bedroom and made too much noise. There has to be someone authorized in kitchen to control that customers cannot bring food to other rooms. Eating must be allowed only in kitchen. And my bed was making noise when i'm moving on bed.
I liked the receptionist when i checked in 20:00 P.M, she was very kind and she helped me a lot.

Stayed in March 2020
Reviewed: February 19, 2020

Kieran
Germany

1 helpful vote
9.0

Awesome
- • Leisure trip
- • Solo traveler
- • Stayed 3 nights
The staff were great!

Stayed in February 2020
Reviewed: February 2, 2020

Emanuele
Italy

6 helpful votes
10

Exceptional
- • Leisure trip
- • Solo traveler
- • Stayed 1 night
This is my 3rd time here, usually once per year, and is Always a great place to stay. great staff (Marika), great position, feel like home away from home!

Stayed in January 2020
Reviewed: January 24, 2020

Sedat
Turkey
10

“Mükemmel”
- • Leisure trip
- • Solo traveler
- • Stayed 1 night
- • Submitted from a mobile device
It was really nice hostel. Really nice location and price. Thanks İntro hostel.

Stayed in January 2020
Reviewed: January 21, 2020

Viktoriia
Ukraine
10

Exceptional
- • Leisure trip
- • Solo traveler
- • Stayed 3 nights
- • Submitted from a mobile device
Snoring roommates were the only disadvantage
All

Stayed in January 2020
Reviewed: January 19, 2020

Dodo
Italy

2 helpful votes
10

Exceptional
- • Leisure trip
- • Solo traveler
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing.
It's amazing, a high standard hostel. I'm a demanding traveler who rarely leave a review, but I felt this hostel deserved one! Thank you. A special thanks to the staff who really treat you as a king or a queen! Recommended!

Stayed in January 2020
Reviewed: January 18, 2020

Phyllis
United Kingdom
10

“All In All , Great Place , Excellent Location , Friendly Staff”
- • Leisure trip
- • Group
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Location Amazing ! Staff Super Helpful, Breakfast Is Good Nothing Fancy But Good For A Quick Bite And Start Your Day. Rooms Were Clean, Comfortable Beds.

Stayed in January 2020
Reviewed: December 30, 2019

Jinwen
Malaysia
8.0

“Slightly above average”
- • Leisure trip
- • Solo traveler
- • Stayed 1 night
No lift so had to climb up the stairs.
Located right in the old town. Very near to the Wawel Royal Castle. The toilet was kept clean. The breakfast was simple but decent. Everything else was ok.

Stayed in December 2019
Reviewed: December 27, 2019

Anonymous
United States of America

4 helpful votes
10

“Very enjoyable stay at great location with helpful staff.”
- • Leisure trip
- • Solo traveler
- • Stayed 1 night
Everything was fine.
Great location, friendly staff, comfortable bunk bed, clean toilets, spacious kitchen. Hostel is on third floor, with outside balcony, view of inner courtyard.

Stayed in December 2019

Hostel Intro Hostel

Intro Hostel

Stay in the heart of Krakow – Excellent location – show map

Most popular amenities

Bookers love...

Availability

Area Info

Restaurants & Markets *

Natural Beauty *

Closest Airports *

Amenities of Intro Hostel Great facilities! Review score, 8.7

Most popular amenities

Outdoors

Kitchen

Services & Extras

Pets

Activities

Food & Drink

Internet

Parking

Transportation

Front Desk Services

Entertainment & Family Services

Cleaning Services

Business Facilities

Safety & security

General

Languages Spoken

House rules Intro Hostel takes special requests – add in the next step!

Child policies

Crib and extra bed policies

The fine print

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Questions you may have

What guests loved the most:

Newest Reviews for Intro Hostel

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