Within just a 5-minute walk of the Wawel Royal Castle, the Novotel Krakow Centrum features an indoor swimming pool and sauna. Its spacious rooms have free internet and tea/coffee facilities. Novo Square Lounge Bar serves a variety of Polish and international food. Room service is available 24 hours a day with dishes and snacks. All rooms at the Novotel are air-conditioned and comfortably furnished. Each includes a sitting area and a safe. Some have a view of the Vistula River. All rooms are smoke-free. Front desk staff is available 24 hours a day and can arrange laundry and ironing services. Guests can relax in a fully equipped fitness center or try a selection of massages and other body treatments. Novotel Krakow Centrum is only a 10-minute walk from the Main Market Square and many restaurants and shopping opportunities. Private parking is available.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property highlights

Located in the best-rated area in Krakow, this hotel has an excellent location score of 9.3

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Vegan, Gluten-free, Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 sofa bed
and
1 queen bed
2 queen beds
1 sofa bed
and
1 queen bed
1 sofa bed
and
1 queen bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.2
Facilities
8.7
Cleanliness
8.9
Comfort
8.8
Value for money
8.4
Location
9.3
Free Wifi
8.8
Select topics to read reviews:

See what guests loved the most:

  • Viesturs
    Latvia Latvia
    Great hoteļ for travelling with car, good choice and variety for breakfast
  • Magdalena
    Poland Poland
    Great location, close to Wawel. Very comfortable hotel, lovely facilities.
  • Carlos
    Germany Germany
    One of the best hotels we have been to in Europe and definitively the best Novotel ever. Pool are is nice and the food at the restaurant is very decent. They upgraded us to an apartment that although kn the Ibis side, provided an awesome value...

Hotel area info

Restaurants
1 Restaurant On Site

  • Novo2
    • Cuisine
      Mediterranean • Polish • Steakhouse • International
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Novotel Kraków Centrum
Great facilities! Review score, 8.7

Most popular amenities
  • Indoor swimming pool
  • Private Parking
  • Free Wifi
  • Spa
  • Airport shuttle
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Toilet
Outdoors
  • Outdoor furniture
  • Sun deck
  • BBQ facilities
    Additional charge
  • Terrace
Pets
Pets are allowed. Charges may apply.
Activities
  • Bicycle rental
    Additional charge
  • Bingo
    Additional chargeOff-site
  • Aerobics
    Additional chargeOff-site
  • Live sports events (broadcast)
  • Live music/Performance
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Themed dinners
    Additional chargeOff-site
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Movie nights
    Off-site
  • Bar crawls
    Additional charge
  • Temporary art galleries
    Additional chargeOff-site
  • Racquetball
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Additional chargeOff-site
  • Canoeing
    Off-site
  • Ping-pong
  • Pool table
  • Game room
  • Tennis court
    Additional chargeOff-site
Media & Technology
  • Flat-screen TV
  • Cable channels
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
Wifi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not possible) and costs 80 zł per day.
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • ATM on site
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Indoor play area
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safe
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Car rental
  • Laptop safe
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Indoor swimming pool
  • Open all year
  • Heated pool
  • Swimming pool toys
  • Pool/Beach towels
  • Pool cover
Spa
  • Locker rooms
  • Fitness
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Polish

House rules

Novotel Kraków Centrum takes special requests – add in the next step!

Check-in

From 4:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Diners Club American Express Cash Novotel Kraków Centrum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Payments are made in local currency (PLN).

Please note that in our hotel there is the possibility of paying by tourist voucher is only for reservations with payment at the hotel on arrival; the pre-payment offer cannot be paid with a tourist voucher. Payment is due at check-in or during your stay.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Novotel Kraków Centrum

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at Novotel Kraków Centrum include:

    • Suite
    • Quad
    • Double

  • Guests staying at Novotel Kraków Centrum can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Gluten-free
    • Buffet

  • Novotel Kraków Centrum is 0.8 miles from the center of Krakow. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Novotel Kraków Centrum on this page.

  • The prices at Novotel Kraków Centrum may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Novotel Kraków Centrum offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Pool table
    • Game room
    • Ping-pong
    • Tennis court
    • Canoeing
    • Racquetball
    • Movie nights
    • Aerobics
    • Makeup services
    • Temporary art galleries
    • Bicycle rental
    • Swimming pool
    • Steam room
    • Bike tours
    • Facial treatments
    • Tour or class about local culture
    • Body scrub
    • Locker rooms
    • Beauty services
    • Bingo
    • Fitness
    • Walking tours
    • Waxing services
    • Live music/Performance
    • Pedicure
    • Bar crawls
    • Spa lounge/Relaxation area
    • Live sports events (broadcast)
    • Spa facilities
    • Themed dinners
    • Manicure
    • Body treatments

  • Yes, Novotel Kraków Centrum is popular with guests booking family stays.

  • Check-in at Novotel Kraków Centrum is from 4:00 PM, and check-out is until 12:00 PM.

  • Novotel Kraków Centrum has 1 restaurant:

    • Novo2