Hotel Mercure Krakow Stare Miasto
Pawia 18 B, Old Town, 31154 Kraków, Poland – Excellent location - show map
Excellent location — rated 9.7/10! (score from 1341 reviews)
Real guests • Real stays • Real opinions
Breakfast did not work well as trying to tell someone who does not speak english what item i wanted did not work well But only a small point
United KingdomReally enjoyed our stay. Location and hotel great. Staff very helpful and friendly.
United KingdomThe location was very good only a 5 min walk to the main square, staff were friendly and helpful and hotel was very clean.
United KingdomModern and comfortable hotel in a great location with very friendly staff.
PolandThe location is great, the hotel is nice, spacious and very clean. The staff was always nice and helpful. The underground parking is very convenient.
MaltaThe staff. Extremely helpful and professional. The location - just across the street from the railway station and a short walk from the Old Town.
PolandThanks a lot to the stuff on the reseption desk. They were very helpful and professional, especially Gregory! Very helpful and professional, taking care of us and explaining in details all what we were requiring. He made us feel special! Many thanx!
NorwayVery clean and fabulous modern hotel besides a big malls and central bus and train station.
SpainVery modern, nice decor, excellent quality and style.
United KingdomDue to COVID the breakfast buffett self service has been reduced. It’s now the staff serving you. I can imagine it would get busy, you can have breakfast delivered in room because of this if you wish. The hotel cleanliness was very good and our room was sealed so we knew it was clean as we arrived. Great service during these difficult times.
United Kingdom
Mercure Krakow Stare Miasto
- What guests loved the most:
-
David
United Kingdom
-
Richard
United Kingdom
-
Christine
United Kingdom
-
Katarzyna
Poland
-
Cyp
Malta
-
Maciej
Poland
-
Smetiukh
Norway
-
Sigurdur
Spain
-
Mauricio
United Kingdom
-
Lisa
United Kingdom
Stay in the heart of Kraków – Excellent location - show map
Mercure Krakow Stare Miasto has a restaurant, fitness centre, a bar and shared lounge in Kraków. This 4-star hotel offers a tour desk and ticket service. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property.
At the hotel, the rooms are equipped with a wardrobe. At Mercure Krakow Stare Miasto the rooms have a desk, a flat-screen TV and a private bathroom.
Guests at the accommodation can enjoy a continental or a buffet breakfast.
Guests at Mercure Krakow Stare Miasto will be able to enjoy activities in and around Kraków, like cycling.
Popular points of interest near the hotel include Galeria Krakowska, St. Mary's Basilica and Lost Souls Alley. The nearest airport is John Paul II International Airport Kraków–Balice Airport, 6.2 miles from Mercure Krakow Stare Miasto.
This is our guests' favourite part of Kraków, according to independent reviews.
Couples particularly like the location — they rated it 9.7 for a two-person trip.
We speak your language!
Distance in property description is calculated using © OpenStreetMap
What would you like to know?
No thanksThank you for your time
Your feedback will help us improve this feature for all of our customers
CloseWe're sorry, but there was an error submitting your comment. Please try again.
RetryMost popular facilities
Good for couples - they rate the facilities 9.3 for two-person stays.
Situated in the real heart of Kraków, this hotel has an excellent location score of 9.7
Want a great night's sleep? This hotel was highly rated for its very comfy beds.
Breakfast info
Continental, Vegetarian, Vegan, Gluten-free, Buffet
Parking available at the hotel
| Sleeps | Room type | |||
|---|---|---|---|---|
| Max adults: 2. Max children: 1 |
Privilege Double Room
|
|||
|
|
||||
| Max adults: 2 |
Classic Double Room
|
|||
|
|
||||
| Max adults: 2. Max children: 1 |
Classic Twin Room
|
|||
|
|
||||
| Max adults: 2. Max children: 2 |
Classic Double Room with Sofa Bed
|
|||
|
|
||||
-
- Guests liked the shopping area
See what guests loved the most:
-
David
United Kingdom“Breakfast did not work well as trying to tell someone who does not speak english what item i wanted did not work well But only a small point”
-
Richard
United Kingdom
“Really enjoyed our stay. Location and hotel great. Staff very helpful and friendly.”
-
Christine
United Kingdom
“The location was very good only a 5 min walk to the main square, staff were friendly and helpful and hotel was very clean.”
-
Katarzyna
Poland“Modern and comfortable hotel in a great location with very friendly staff. ”
-
Cyp
Malta“The location is great, the hotel is nice, spacious and very clean. The staff was always nice and helpful. The underground parking is very convenient. ”
-
Maciej
Poland
“The staff. Extremely helpful and professional. The location - just across the street from the railway station and a short walk from the Old Town.”
-
Smetiukh
Norway“Thanks a lot to the stuff on the reseption desk. They were very helpful and professional, especially Gregory! Very helpful and professional, taking care of us and explaining in details all what we were requiring. He made us feel special! Many thanx!” Read more
-
Sigurdur
Spain“Very clean and fabulous modern hotel besides a big malls and central bus and train station.”
-
Mauricio
United Kingdom
“Very modern, nice decor, excellent quality and style.”
-
Lisa
United Kingdom
“Due to COVID the breakfast buffett self service has been reduced. It’s now the staff serving you. I can imagine it would get busy, you can have breakfast delivered in room because of this if you wish. The hotel cleanliness was very good and our room was sealed so we knew it was clean as we arrived. Great service during these difficult times.” Read more
Didn't find the answer you were looking for? Ask a question about the property
Booking.com questions and answers guidelines
Questions and answers should be property or room related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
Booking.com does not accept responsibility or liability for any question and answers. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. Booking.com may, at its own discretion, alter, modify, delete or otherwise change these Guidelines.
Got a question?
Find more information in the questions and answers. Still need info? Send your own question to the property below.
About Mercure Krakow Stare Miasto
Welcoming Booking.com guests since 11 Jul 2016
We speak your language
Thanks! You will receive an email as soon as the property has answered your question.
4 reasons to choose Mercure Krakow Stare Miasto
Why book with us
Prices you can't beat!
Manage your bookings online
The staff speak English
Booking is safe
-
Galeria Krakowska0.1 miles
-
Krakow Barbican0.2 miles
-
St. Florian's Gate0.2 miles
-
Julius Slowacki Theatre0.2 miles
-
Krakow's City Walls0.2 miles
-
Saint Cross Church0.2 miles
-
Krypta u Pijarów Gallery0.2 miles
-
Czartoryski Museum0.3 miles
-
Jan Matejko's House0.3 miles
-
Lost Souls Alley0.4 miles
-
Cloth Hall0.4 miles
-
Main Market Square0.5 miles
-
Wawel Royal Castle0.9 miles
-
National Museum of Krakow1 miles
-
Marszałek Piłsudski Stadium1.2 miles
-
Wisla Krakow Stadium1.5 miles
-
Schindler Factory Museum1.5 miles
-
Krakow Aqua Park2.3 miles
-
Wieliczka Salt Mine7.6 miles
-
Train Krakow Central Railway Station0.3 miles
-
John Paul II International Airport Kraków–Balice6.4 miles
-
Katowice Airport47.7 miles
What would you like to know?
No thanksThank you for your time
Your feedback will help us improve this feature for all of our customers
CloseWe're sorry, but there was an error submitting your comment. Please try again.
RetryWINESTONE
Cuisine: International
Facilities of Mercure Krakow Stare Miasto
Great facilities! Review score, 9.3
Most popular facilities
Pets
-
Pets are allowed. Charges may be applicable.
Activities
- Live music/performance Additional charge
- Cooking class Additional charge
- Themed dinner nights Additional charge
- Bike tours Additional charge
- Walking tours Additional charge
- Cycling
Food & Drink
- Bottle of water
- Wine/champagne Additional charge
- Kid meals Additional charge
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Restaurant
Internet
-
Free! WiFi is available in all areas and is free of charge.
Parking
- Accessible parking
- Electric vehicle charging station
- Parking garage
Public parking is possible on site (reservation is not needed) and costs 100 zł per day.
Transport
- Airport drop off Additional charge
- Airport pick up Additional charge
Reception services
- Luggage storage
- Ticket service
- Tour desk
- Express check-in/check-out
- 24-hour front desk
Entertainment and family services
- Children television networks
Cleaning services
- Daily housekeeping
- Trouser press Additional charge
- Shoeshine
- Dry cleaning Additional charge
- Laundry Additional charge
Business facilities
- Fax/photocopying Additional charge
- Business centre Additional charge
- Meeting/banquet facilities Additional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
- Safety deposit box
General
- Shuttle service
- Pet bowls
- Pet basket
- Shared lounge/TV area
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Air conditioning
- Non-smoking throughout
- Heating
- Soundproof rooms
- Gift shop
- Lift
- Facilities for disabled guests
- Non-smoking rooms
- Newspapers
- Room service
Accessibility
- Emergency cord in bathroom
- Lower bathroom sink
- Higher level toilet
- Toilet with grab rails
- Wheelchair accessible
Wellness facilities
- Fitness
- Fitness centre
Languages spoken
- German
- English
- French
- Polish
- Russian
- Ukrainian
Thanks for your help!
Your thoughts help us figure out what kind of information we should be asking properties for.
Back to propertySorry, but it seems like something went wrong in submitting this. Would you mind trying again?
RetrySustainable initiatives
This property has taken steps to provide more sustainable and environmentally friendly travel
Sustainable initiatives
These are the steps this property has taken to provide more sustainable and environmentally friendly travel:
- Option to opt-out of daily room cleaning
- Option to reuse towels
- Electric car charging station
- Bicycle rental
- Bicycle parking
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Child policies
Children of any age are welcome.
Children aged 17 years and above are considered adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
There is no capacity for cots at this property.
There is no capacity for extra beds at this property.
No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Mercure Krakow Stare Miasto accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
FAQs about Mercure Krakow Stare Miasto
-
Mercure Krakow Stare Miasto has 1 restaurant:
- WINESTONE
-
Room options at Mercure Krakow Stare Miasto include:
- Double
-
Mercure Krakow Stare Miasto is 750 yards from the centre of Kraków.
-
The prices at Mercure Krakow Stare Miasto may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
-
Guests staying at Mercure Krakow Stare Miasto can enjoy a highly-rated breakfast during their stay (guest review score: 8.7).
Breakfast option(s) include:
- Continental
- Vegetarian
- Vegan
- Gluten-free
- Buffet
-
From the nearest airport, you can get to Mercure Krakow Stare Miasto by:
- Train 22min
-
Mercure Krakow Stare Miasto offers the following activities / services (charges may apply):
- Fitness centre
- Cycling
- Bike tours
- Fitness
- Cooking class
- Walking tours
- Themed dinner nights
- Live music/performance
-
The following parking options are available to guests staying at Mercure Krakow Stare Miasto (subject to availability):
- Parking
- On-site parking
- Parking garage
- Electric vehicle charging station
- Accessible parking
-
Check-in at Mercure Krakow Stare Miasto is from 14:00, and check-out is until 12:00.
