City view
Pet friendly
Free WiFi
Bathtub
Air conditioning
24-hour front desk
Key card access
Daily housekeeping
Non-smoking rooms
Safe

Ideally set in Krakow, Mercure Krakow Stare Miasto has air-conditioned rooms, a fitness center, free WiFi and a shared lounge. This 4-star hotel offers room service and a 24-hour front desk. Private parking is available on site. At the hotel, the rooms include a desk, a flat-screen TV, a private bathroom, bed linen and towels. The rooms are equipped with a safety deposit box and some have city views. All rooms will provide guests with a closet and an electric tea pot. The daily breakfast offers continental, vegetarian or vegan options. At Mercure Krakow Stare Miasto you'll find a restaurant serving International cuisine. Vegetarian and gluten-free options can also be requested. The area is popular for cycling, and bike rental is available at this 4-star hotel. Popular points of interest near the accommodation include Krakow Central Station, Galeria Krakowska and St. Florian's Gate. The nearest airport is John Paul II International Kraków–Balice, 10 miles from Mercure Krakow Stare Miasto, and the property offers a paid airport shuttle service.

This is our guests' favorite part of Krakow, according to independent reviews.

Mercure Krakow Stare Miasto has been welcoming Booking.com guests since Jul 11, 2016

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Located in the heart of Krakow, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Vegan, Gluten-free

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 sofa bed
and
1 queen bed
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Travel Sustainable Level 2
This property is making considerable investments and efforts towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews
Categories:
Staff
9.4
Facilities
9.2
Cleanliness
9.4
Comfort
9.3
Value for money
9.0
Location
9.7
Free WiFi
9.0
Select topics to read reviews:

See what guests loved the most:

  • Nir
    IsraelIsrael
    Want to point out the helpful staff (especially Gregory)
  • Jennifer
    SingaporeSingapore
    Location is ideally spot on. Very convenient for travellers arriving /departing via train/plane. Hotel furnishing/decor is modern, artsy, bright and very welcoming. I particularly love the free loan umbrella provided in the room, it was very...
  • Nir
    IsraelIsrael
    Room was with nice colors and big. The Windows were towards a big wall in the hotel with nice graffiti and therefore no peering eyes - you can leave the windows all day open. Great beds - 2 pillows included for each and the bed itself was very...
  • Mark
    United States of AmericaUnited States of America
    The location was great. Later hours for the restaurant and bar were big positives. Rooms were up to date and clean.
  • Dia
    IsraelIsrael
    The hotel atmosphere is great. Not your typical hotel experience. Very close to the all the action, transportation and shopping. Staff were really helpful, service with a smile and responded to all our requests really fast.
  • Pattours
    United States of AmericaUnited States of America
    Love everything about this hotel, location, sumptuous breakfast, helpful staff and functional rooms.
  • Justin
    United States of AmericaUnited States of America
    Excellent location. Across the street from the mall/train station and a very short walk to old town (it’s just outside of the old city walls). Excellent breakfast and the restaurant is also a nice option for dinner if you are tired after a day of...
  • Paulina
    AustriaAustria
    The hotel is beautiful and very comfortable. The location is perfect with a shopping center right next to it and a short walk from the center.
  • Robert
    United States of AmericaUnited States of America
    Good breakfast, clean room, good location to shopping and transportation
  • Magdalena
    PolandPoland
    Everything is perfect here, beautiful smell at the entrance, lovely stuff, rooms are very quite and clean, and the position is 5 min from the city center. The best

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours

  • Do you offer storage for luggage?

    Dear Guest, Yes we offer a storage for luggage. Welcome Department
    Answered on 2 March 2020
  • what time is breakfast?

    Week: 6:30-10:30 Weekend: 6:30-11:00 Best regards, Edyta, reservation department
    Answered on 29 July 2021
  • Do you provide airport shuttle service. I need on check-out on 7th August

    We can arrange a taxi transfer between the Balice airport and Mercure. The transfer can be ordered directly at the hotel reception, or by mail when it..
    Answered on 30 July 2022
  • Hi, is it allowed to stay with pets? We need a one night stay with 2 cats. And is a late checkout possible? We need to leave at 2 pm.

    Hello, in our hotel there is extra charge for each pet ( = 40 PLN/day ). Also if you would like to have a late check-out please contact our Welcome De..
    Answered on 28 August 2022
  • Hello, l have booked to stay and would like to book some excursions at the tour desk. Is it possible to book at this time before l arrive?

    261 / 2048 Good morning, Of course, you can book a trip with us. We organize trips to Auschwitz-Birkenau, Wieliczka, Zakopane and other inter..
    Answered on 11 February 2020
  • hi I am trying to book 9 rooms for 18 people, however when I do so I get a message stating I am unable to do so, can you help me please

    Hello, If you would like to book more than 8 rooms please contact us directly. Best regards, Edyta, reservation department
    Answered on 30 August 2021
  • Still looking?

Hotel area info *

Restaurants
1 Restaurant On Site

  • WINESTONE
    • Cuisine
      International
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Gluten-free
Travel Proud

Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Amenities of Mercure Krakow Stare Miasto
Great facilities! Review score, 9.2

Most popular amenities
Private Parking
Free WiFi
Airport shuttle
Fitness center
Non-smoking rooms
Restaurant
24-hour front desk
Tea/Coffee Maker in All Rooms
Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linens
  • Wardrobe or closet
  • Extra long beds (> 6.5 ft)
Kitchen
  • Cleaning products
  • Electric kettle
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may apply.
Activities
  • Bicycle rental
    Additional charge
  • Live music/Performance
    Additional charge
  • Cooking class
    Additional charge
  • Themed dinners
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Cycling
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not possible) and costs 120 zł per day.
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Spa
  • Fitness
  • Fitness center
Languages Spoken
  • German
  • English
  • French
  • Polish
  • Russian
  • Ukrainian

House rules

Mercure Krakow Stare Miasto takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 17 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Maestro Visa Diners Club American Express Cash Mercure Krakow Stare Miasto accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Mercure Krakow Stare Miasto

  • Mercure Krakow Stare Miasto offers the following activities/services (charges may apply):

    • Fitness center
    • Cycling
    • Walking tours
    • Bicycle rental
    • Themed dinners
    • Fitness
    • Live music/Performance
    • Bike tours
    • Cooking class

  • Guests staying at Mercure Krakow Stare Miasto can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Gluten-free

  • The prices at Mercure Krakow Stare Miasto may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Mercure Krakow Stare Miasto is 2,300 feet from the center of Krakow.

  • Room options at Mercure Krakow Stare Miasto include:

    • Double
    • Quad

  • Mercure Krakow Stare Miasto has 1 restaurant:

    • WINESTONE

  • Check-in at Mercure Krakow Stare Miasto is from 3:00 PM, and check-out is until 12:00 PM.