City view
Pet friendly
Free WiFi
Air conditioning
24-hour front desk
Key card access
Daily housekeeping
Non-smoking rooms

Stay in the heart of Krakow Excellent location – show map

Mercure Krakow Stare Miasto has a restaurant, fitness center, a bar and shared lounge in Krakow. This 4-star hotel offers a tour desk and luggage storage space. The property has a 24-hour front desk, airport transportation, room service and free WiFi throughout the property.

At the hotel, the rooms include a desk, a flat-screen TV, a private bathroom, bed linen and towels. Mercure Krakow Stare Miasto provides some accommodations with city views, and all rooms are equipped with an electric tea pot. At the accommodation the rooms are equipped with air conditioning and a safety deposit box.

Guests at Mercure Krakow Stare Miasto can enjoy a continental or a buffet breakfast.

The area is popular for cycling, and bike rental is available at the hotel.

Popular points of interest near Mercure Krakow Stare Miasto include Krakow Central Station, Galeria Krakowska and St. Florian's Gate. The nearest airport is John Paul II International Kraków–Balice Airport, 11 miles from the accommodation.

This is our guests' favorite part of Krakow, according to independent reviews.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Mercure Krakow Stare Miasto has been welcoming guests since Jul 11, 2016
Hotel chain/brand: Mercure

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Located in the heart of Krakow, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Vegan, Gluten-free, Buffet

Parking available at the hotel


Select dates to see this property's availability and prices

Room Type
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours
  • Hello, l have booked to stay and would like to book some excursions at the tour desk. Is it possible to book at this time before l arrive?
    261 / 2048 Good morning, Of course, you can book a trip with us. We organize trips to Auschwitz-Birkenau, Wieliczka, Zakopane and other inter..
    Answered on February 11, 2020
  • Do you offer storage for luggage?
    Dear Guest, Yes we offer a storage for luggage. Welcome Department
    Answered on March 2, 2020
  • what time is breakfast?
    Week: 6:30-10:30 Weekend: 6:30-11:00 Best regards, Edyta, reservation department
    Answered on July 29, 2021
  • Do you provide airport shuttle service. I need on check-out on 7th August
    We can arrange a taxi transfer between the Balice airport and Mercure. The transfer can be ordered directly at the hotel reception, or by mail when it..
    Answered on July 30, 2022
  • hi I am trying to book 9 rooms for 18 people, however when I do so I get a message stating I am unable to do so, can you help me please
    Hello, If you would like to book more than 8 rooms please contact us directly. Best regards, Edyta, reservation department
    Answered on August 30, 2021
  • Still looking?
Hotel area info *
1 Restaurant On Site


    Food: International

Travel Proud

Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Amenities of Mercure Krakow Stare Miasto
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Linens
  • Wardrobe or closet
  • Extra long beds (> 6.5 ft)
  • Cleaning products
  • Electric kettle
Room Amenities
  • Socket near the bed
Pets are allowed. Charges may apply.
  • Bicycle rental Additional charge
  • Live music/Performance Additional charge
  • Cooking class Additional charge
  • Themed dinners Additional charge
  • Bike tours Additional charge
  • Walking tours Additional charge
  • Cycling
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs PLN 100.0 per day.
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
  • Shuttle service Additional charge
  • Pet bowls
  • Pet basket
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle Additional charge
  • Airport pickup Additional charge
  • Airport drop-off Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
  • Fitness
  • Fitness center
Languages Spoken
  • German
  • English
  • French
  • Polish
  • Russian
  • Ukrainian

House rules

Mercure Krakow Stare Miasto takes special requests – add in the next step!


From 3:00 PM


Until 12:00 PM


Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 17 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in


Pets are allowed. Charges may apply.


When booking more than 7 rooms, different policies and additional supplements may apply.

Maestro Visa Diners Club American Express Mercure Krakow Stare Miasto accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

FAQs about Mercure Krakow Stare Miasto

  • Mercure Krakow Stare Miasto offers the following activities/services (charges may apply):

    • Fitness center
    • Cycling
    • Walking tours
    • Bicycle rental
    • Themed dinners
    • Fitness
    • Live music/Performance
    • Bike tours
    • Cooking class

  • Mercure Krakow Stare Miasto has 1 restaurant:


  • Check-in at Mercure Krakow Stare Miasto is from 3:00 PM, and check-out is until 12:00 PM.

  • Guests staying at Mercure Krakow Stare Miasto can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Gluten-free
    • Buffet

  • The prices at Mercure Krakow Stare Miasto may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Mercure Krakow Stare Miasto include:

    • Double

  • Mercure Krakow Stare Miasto is 2,300 feet from the center of Krakow.

  • From the nearest airport, you can get to Mercure Krakow Stare Miasto by:

    • Train 22min