Mercure Krakow Stare Miasto
Pawia 18 B, Old Town, 31154 Krakow, Poland – Excellent location – show map
Excellent location – rated 9.7/10! (score from 2892 reviews)
Real guests • Real stays • Real opinions
Want to point out the helpful staff (especially Gregory)
IsraelLocation is ideally spot on. Very convenient for travellers arriving /departing via train/plane. Hotel furnishing/decor is modern, artsy, bright and very welcoming. I particularly love the free loan umbrella provided in the room, it was very useful/handy during the rainy days. A very thoughtful touch.
SingaporeRoom was with nice colors and big. The Windows were towards a big wall in the hotel with nice graffiti and therefore no peering eyes - you can leave the windows all day open. Great beds - 2 pillows included for each and the bed itself was very comfortable. Great location - across the road the big gallery mall with lots of stores and food options. Also the bus and main Train stations are located just behind the mall.
IsraelThe location was great. Later hours for the restaurant and bar were big positives. Rooms were up to date and clean.
United States of AmericaThe hotel atmosphere is great. Not your typical hotel experience. Very close to the all the action, transportation and shopping. Staff were really helpful, service with a smile and responded to all our requests really fast.
IsraelLove everything about this hotel, location, sumptuous breakfast, helpful staff and functional rooms.
United States of AmericaExcellent location. Across the street from the mall/train station and a very short walk to old town (it’s just outside of the old city walls). Excellent breakfast and the restaurant is also a nice option for dinner if you are tired after a day of site-seeing—a lot of options and reasonably priced. Spacious rooms with comfy beds. Small but adequate gym which includes a rowing machine (most hotel gyms do not have one and I was pleased to see it). Free pretzel on departure!
United States of AmericaThe hotel is beautiful and very comfortable. The location is perfect with a shopping center right next to it and a short walk from the center.
AustriaGood breakfast, clean room, good location to shopping and transportation
United States of AmericaEverything is perfect here, beautiful smell at the entrance, lovely stuff, rooms are very quite and clean, and the position is 5 min from the city center. The best
Poland- What guests loved the most:
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Nir
Israel
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Jennifer
Singapore
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Nir
Israel
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Mark
United States of America
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Dia
Israel
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Pattours
United States of America
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Justin
United States of America
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Paulina
Austria
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Robert
United States of America
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Magdalena
Poland
Categories:
Ideally set in Krakow, Mercure Krakow Stare Miasto has air-conditioned rooms, a fitness center, free WiFi and a shared lounge. This 4-star hotel offers room service and a 24-hour front desk. Private parking is available on site. At the hotel, the rooms include a desk, a flat-screen TV, a private bathroom, bed linen and towels. The rooms are equipped with a safety deposit box and some have city views. All rooms will provide guests with a closet and an electric tea pot. The daily breakfast offers continental, vegetarian or vegan options. At Mercure Krakow Stare Miasto you'll find a restaurant serving International cuisine. Vegetarian and gluten-free options can also be requested. The area is popular for cycling, and bike rental is available at this 4-star hotel. Popular points of interest near the accommodation include Krakow Central Station, Galeria Krakowska and St. Florian's Gate. The nearest airport is John Paul II International Kraków–Balice, 10 miles from Mercure Krakow Stare Miasto, and the property offers a paid airport shuttle service.
This is our guests' favorite part of Krakow, according to independent reviews.
Mercure Krakow Stare Miasto has been welcoming Booking.com guests since Jul 11, 2016Distance in property description is calculated using © OpenStreetMap
See what guests loved the most:
NirIsrael
“Want to point out the helpful staff (especially Gregory)”
JenniferSingapore
“Location is ideally spot on. Very convenient for travellers arriving /departing via train/plane. Hotel furnishing/decor is modern, artsy, bright and very welcoming. I particularly love the free loan umbrella provided in the room, it was very...”
NirIsrael
“Room was with nice colors and big. The Windows were towards a big wall in the hotel with nice graffiti and therefore no peering eyes - you can leave the windows all day open. Great beds - 2 pillows included for each and the bed itself was very...”- Mark
United States of America
“The location was great. Later hours for the restaurant and bar were big positives. Rooms were up to date and clean.”
DiaIsrael
“The hotel atmosphere is great. Not your typical hotel experience. Very close to the all the action, transportation and shopping. Staff were really helpful, service with a smile and responded to all our requests really fast.”
PattoursUnited States of America
“Love everything about this hotel, location, sumptuous breakfast, helpful staff and functional rooms.”- Justin
United States of America
“Excellent location. Across the street from the mall/train station and a very short walk to old town (it’s just outside of the old city walls). Excellent breakfast and the restaurant is also a nice option for dinner if you are tired after a day of...”
PaulinaAustria
“The hotel is beautiful and very comfortable. The location is perfect with a shopping center right next to it and a short walk from the center.”- Robert
United States of America
“Good breakfast, clean room, good location to shopping and transportation”
MagdalenaPoland
“Everything is perfect here, beautiful smell at the entrance, lovely stuff, rooms are very quite and clean, and the position is 5 min from the city center. The best”
Property questions and answersBrowse questions from guests for anything extra you want to know about the propertyThe property usually replies within a few hours
Do you offer storage for luggage?
Dear Guest, Yes we offer a storage for luggage. Welcome DepartmentAnswered on 2 March 2020what time is breakfast?
Week: 6:30-10:30 Weekend: 6:30-11:00 Best regards, Edyta, reservation departmentAnswered on 29 July 2021Do you provide airport shuttle service. I need on check-out on 7th August
We can arrange a taxi transfer between the Balice airport and Mercure. The transfer can be ordered directly at the hotel reception, or by mail when it..Answered on 30 July 2022Hi, is it allowed to stay with pets? We need a one night stay with 2 cats. And is a late checkout possible? We need to leave at 2 pm.
Hello, in our hotel there is extra charge for each pet ( = 40 PLN/day ). Also if you would like to have a late check-out please contact our Welcome De..Answered on 28 August 2022Hello, l have booked to stay and would like to book some excursions at the tour desk. Is it possible to book at this time before l arrive?
261 / 2048 Good morning, Of course, you can book a trip with us. We organize trips to Auschwitz-Birkenau, Wieliczka, Zakopane and other inter..Answered on 11 February 2020hi I am trying to book 9 rooms for 18 people, however when I do so I get a message stating I am unable to do so, can you help me please
Hello, If you would like to book more than 8 rooms please contact us directly. Best regards, Edyta, reservation departmentAnswered on 30 August 2021- Still looking?
Hotel area info *
Restaurants1 Restaurant On Site
- WINESTONE
- CuisineInternational
- AmbienceFamily-friendly • Traditional • Modern • Romantic
- Dietary optionsVegetarian • Gluten-free

Travel Proud
This is a Proud Certified property where you can be extra sure of a welcoming stay.
Amenities of Mercure Krakow Stare MiastoGreat facilities! Review score, 9.2
- Toilet paper
- Towels
- Bathtub or shower
- Private Bathroom
- Toilet
- Free toiletries
- Hairdryer
- Linens
- Wardrobe or closet
- Extra long beds (> 6.5 ft)
- Cleaning products
- Electric kettle
- Socket near the bed
- Bicycle rentalAdditional charge
- Live music/PerformanceAdditional charge
- Cooking classAdditional charge
- Themed dinnersAdditional charge
- Bike toursAdditional charge
- Walking toursAdditional charge
- Cycling
- Desk
- Flat-screen TV
- Cable channels
- Satellite channels
- Radio
- Telephone
- TV
- Wine/ChampagneAdditional charge
- Kids' mealsAdditional charge
- Special diet meals (on request)
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Parking garage
- Electric vehicle charging station
- Accessible parking
- Baggage storage
- Tour desk
- Express check-in/out
- 24-hour front desk
- Daily housekeeping
- Suit pressAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/PhotocopyingAdditional charge
- Business centerAdditional charge
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Shuttle serviceAdditional charge
- Pet bowls
- Pet basket
- Shared lounge/TV area
- Air conditioning
- Smoke-free property
- Wake-up service
- Heating
- Carpeted
- Soundproof rooms
- Elevator
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
- Bathroom emergency cord
- Lowered sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
- Fitness
- Fitness center
- German
- English
- French
- Polish
- Russian
- Ukrainian
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 17 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Cash
Mercure Krakow Stare Miasto accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
FAQs about Mercure Krakow Stare Miasto
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Mercure Krakow Stare Miasto offers the following activities/services (charges may apply):
- Fitness center
- Cycling
- Walking tours
- Bicycle rental
- Themed dinners
- Fitness
- Live music/Performance
- Bike tours
- Cooking class
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Guests staying at Mercure Krakow Stare Miasto can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).
Breakfast option(s) include:
- Continental
- Vegetarian
- Vegan
- Gluten-free
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The prices at Mercure Krakow Stare Miasto may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Mercure Krakow Stare Miasto is 2,300 feet from the center of Krakow.
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Room options at Mercure Krakow Stare Miasto include:
- Double
- Quad
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Mercure Krakow Stare Miasto has 1 restaurant:
- WINESTONE
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Check-in at Mercure Krakow Stare Miasto is from 3:00 PM, and check-out is until 12:00 PM.