You can cancel for free until 12:00 AM on the day of arrival. If you cancel after 12:00 AM on the day of arrival, the cancellation fee will be the cost of the first night. If you don't show up, the no-show fee will be the same as the cancellation fee.
Don't worry – clicking this button won't charge you anything!
About this property
Comfortable Accommodations: Mercure Jelenia Góra in Jelenia Góra offers family rooms with private bathrooms, balconies, and garden or pool views. Each room includes air-conditioning, a work desk, and free WiFi.
Leisure Facilities: Guests can enjoy an infinity swimming pool, sauna, sun terrace, and indoor pool. Additional amenities include a lounge, outdoor fireplace, and fitness center.
Dining Experience: The family-friendly restaurant serves Italian, Polish, and European cuisines with vegetarian, gluten-free, and dairy-free options. Breakfast includes local specialties, fresh pastries, and a variety of beverages.
Location and Activities: Located 63 mi from Copernicus Wrocław Airport, the hotel is near attractions such as Western City (11 mi) and Dinopark (12 mi). Activities include skiing, hiking, and cycling.
Couples in particular like the location – they rated it 8.4 for a two-person trip.
“The hotel was exactly what we required. Very helpful staff, comfortable room and an excellent breakfast. The location was very good and the pool was a nice bonus.”
Adrian
United Kingdom
“The room was lovely. Very friendly and helpful staff. The restaurant was excellent value and the food was delicious. Fabulous breakfast! We were very happy there and will definitely be staying there again!”
Ian
Germany
“Stayed here for parkrun which was a short walk to the bus stop and 20mins away. Had everything we needed.”
Craig
United Kingdom
“The bus stop to the ski resort was right outside, easy access to the town centre and restaurants. The staff were absolutely lovely”
B
Burak
Poland
“Almost everything was very good. Good bad, good stuff, good pool with sauna and great breakfast”
Tomasz
United Kingdom
“We like breakfast, it was really good, with lots of delicious food to try.
also, we like the fact that the car park was big and convenient so we could park there any time .
The room and bathroom good size and clean, the mattresses comfortable so...”
Krzysztof
United Kingdom
“Very comfortable and well equipped rooms, great service at the bar and reception, fantastic breakfast”
Hotel area info
Restaurants
1 Restaurant On Site
Restauracja #1
Cuisine
Italian • Polish • Local • European
Open for
Breakfast • Lunch • Dinner
Ambience
Family-friendly • Traditional
Dietary options
Vegetarian • Gluten-free • Dairy-free
House rules
Mercure Jelenia Góra takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Check what conditions apply to each option when making your selection.
Children & Beds
Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 3 years
Crib upon request
Free
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
Cash
The fine print
Must-know information for guests at this property
Guests are required to pay the whole amount for their stay at the check-in.
Please note that the swimming pool is open from 7:00-12:00 and from 16:00-21:00.
To ensure a higher standard of services, modernization works will last until the end of June 2024. This may result in temporary inconvenience. Thank you for your understanding!
Renovation work is in progress until the end of July 2024. This may result in temporary inconvenience. We appreciate your understanding!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
We have more than 70 million property reviews, all from real, verified guests.
How does it work?
1
It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
Followed by a trip
Followed by a trip
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
Green Key (FEE)
Kujawiak
Poland“Swimming pool, location, restaurant and bar in lobby.”
United Kingdom“The spa, clean room, good amenities & helpful staff. Breakfast was great.”
Ian
Germany“Stayed here for parkrun which was a short walk to the bus stop and 20mins away. Had everything we needed.”
