The historic Hotel Polonia is located in the Old Town Kraków, just 2133 feet from Main Market Square. City’s main railway station, Kraków, Główny, is only a 5-minute walk away. All rooms at the Polonia are classically furnished and come with traditional décor. Each has a spacious bathroom with a shower. Some offer air conditioning. Guests receive a complimentary bottle of water. A traditional breakfast buffet is served daily. The Polonia Restaurant offers Polish dishes and homemade specialties. Front desk staff is available 24 hours a day and can arrange trips to Wieliczka Salt Mine, as well as luggage storage. Shuttle services can be arranged. Hotel Polonia overlooks the Słowacki Theater and the Kraków Barbican. Wawel Royal Castle is just a 20-minute walk away. Galeria Krakowska Shopping Mall is just round the corner. Private parking is available at a surcharge.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Krakow, this hotel has an excellent location score of 9.5

Great Food: Meals here are highly recommended!

Breakfast Info

Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
and
1 sofa bed
2 twin beds
1 queen bed
3 twin beds
Bedroom :
1 full bed
Living room:
1 sofa bed
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Guest reviews

Categories:

Staff
8.6
Facilities
8.5
Cleanliness
8.9
Comfort
8.7
Value for money
8.6
Location
9.5
Free Wifi
8.1
Select topics to read reviews:

Guests who stayed here loved

  • James
    United States of America United States of America
    Reserved large room and could see park. Nearby information booth in park with map of trams and advice and reservation of two hour buggy tour of Jewish, churches, where Schindler museum was. Close to train station, mall, and square. Helpful and...
  • Michele
    United States of America United States of America
    Location had all we needed. Very typical European hotel. It was perfectly located within walking distance to the Old Town and the mass transit pick up area. The food at the restaurant was EXCELLENT ! Better than most of the others in the area.
  • Phil
    United States of America United States of America
    The hotel had an ideal location on the edge of Old Town that made it very convenient for numerous sightseeing trips. The restaurant in the hotel was excellent.
  • Julie
    Canada Canada
    Breakfast was great with lots of choices. Cereal, hot foods, toast, pastries, cheese, meat and fruit. Coffee, tea, juices, etc, Lovely breakfast area. Room was clean and as pictured.
  • Llnda
    United States of America United States of America
    Great location, clean room, good wifi and nice personnel
  • Mohd
    Qatar Qatar
    Great location,very friendly staff , I've been dealing with the hotel for years, and I love how the receptionist handles the customer's renquests.
  • Gerard
    United Kingdom United Kingdom
    Breakfast was nice, the food was excellent (dinner etc)
  • Nadiya
    United Kingdom United Kingdom
    The property is very well located, closed to all transportation facilities and to Old City of Krakow. It’s clean and has all the main facilities. Breakfast is good. Some members of the staff are very welcome and helpful, like Natalia at reception.
  • Matthew
    United States of America United States of America
    Great location, very good breakfast, nice cleaning staff.
  • Mary
    United States of America United States of America
    I liked the old style of the room, but with up to date bathroom... very elegant. Staff was very friendly and eager to please.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours

  • Is there shopping close by

    Yes, there is a shopping mall just cross the street.
    Answered on 22 August 2019
  • Hi how much is the on site parking please

    Dear Sirs , Our parking costs 55 zl per night, thank you, kind regards , reception
    Answered on 9 February 2020
  • Is there a fridge in the room

    Dear Sirs , regarding to your requestt I would like to inform you there is fridge in Premium , deluxe and apartment room, thank you , kind regards, reception
    Answered on 2 February 2020
  • Hi. What is the breakfast hours and what is airport shuttle price ? Thanks

    Breakfast is served between 7:00 and 10:00 am. Standard transfer from the airport arranged by us costs 110PLN.
    Answered on 5 March 2020
  • Hi how much is airport shuttle and do you provide it pls?

    Hi, we can arrange a taxi and it costs 100 PLN. Best regards Joanna
    Answered on 4 December 2019
  • Is luggage storage service provided before check-in and after check out?

    Yes we have in the Polonia hotel luggage storage.
    Answered on 19 November 2022
  • Still looking?

Hotel area info

Restaurants
1 Restaurant On Site

  • Restauracja #1
    • Cuisine
      Polish
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Hotel Polonia
Great facilities! Review score, 8.5

Most popular amenities
  • Private Parking
  • Free Wifi
  • Airport shuttle
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Elevator
  • Heating
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
Kitchen
  • Electric kettle
Room Amenities
  • Clothes rack
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Temporary art galleries
    Off-site
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Special diet meals (on request)
  • Tea/Coffee maker
Internet
Wifi is available in public areas and is free of charge.
Parking
Private parking is available on site (reservation is not possible) and costs 70 zł per day.
    Services
    • Daily housekeeping
    • Baggage storage
    • Wake-up service
    • Fax/Photocopying
      Additional charge
    • Tour desk
    • Airport shuttle
      Additional charge
    • 24-hour front desk
    • Meeting/Banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Safe
    General
    • Air conditioning
    • Smoke-free property
    • Hardwood or parquet floors
    • Heating
    • Elevator
    • Non-smoking rooms
    Languages Spoken
    • English
    • Polish
    • Russian

    House rules
    Hotel Polonia takes special requests – add in the next step!

    Check-in
    From 3:00 PM
    Guests are required to show a photo ID and credit card at check-in.
    You need to let the property know what time you'll be arriving in advance.
    Check-out
    Until 11:00 AM
    Cancellation/ prepayment
    Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 18 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 2 years
    Extra bed upon request
    150 zł per child, per night
    Crib upon request
    60 zł per child, per night
    3+ years
    Extra bed upon request
    150 zł per person, per night

    Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

    All cribs and extra beds are subject to availability.

    No age restriction
    There's no age requirement for check-in
    Pets
    Pets are allowed on request. Charges may apply.
    Groups
    When booking more than 5 rooms, different policies and additional fees may apply.
    Accepted payment methods
    VisaMastercardMaestroCash

    The fine print
    Must-know information for guests at this property

    If guests require the hotel to send booking confirmation to an embassy (for visa procedures), the hotel will charge the guests' credit card with the full, nonrefundable amount of reservation costs.

    The invoice can be issued no later than the 15th day of the next month from the date of payment. At a later date, invoicing will not be possible.

    Please note that the payment for the entire stay will be charged upon check-in.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Hotel Polonia of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.

    Guests under the age of 18 can only check in with a parent or official guardian.

    In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

    Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

    When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

    FAQs about Hotel Polonia

    • Hotel Polonia offers the following activities/services (charges may apply):

      • Temporary art galleries

    • Guests staying at Hotel Polonia can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

      Breakfast option(s) include:

      • Buffet

    • Hotel Polonia is 1,950 feet from the center of Krakow. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at Hotel Polonia include:

      • Apartment
      • Twin
      • Double

    • The prices at Hotel Polonia may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Hotel Polonia has 1 restaurant:

      • Restauracja #1

    • Check-in at Hotel Polonia is from 3:00 PM, and check-out is until 11:00 AM.