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Hotel Santi

ul. Dominikańska 1, Old Town, 31-043 Krakow, Poland – Excellent location – show map

Excellent location – rated 9.6/10! (score from 1220 reviews)

Real guests • Real stays • Real opinions

8.6
Excellent
1,218 reviews

great location, close to everything in old town. breakfast was excellent every morning, staff was very nice and helpful.

Kenneth United States of America

beautiful older building and wonderful architecture

Michael United States of America

Location in the old city center close to the square market! The stuff was kind and helpful. Very good breakfast with a wide selection of food.

Andrii Ukraine

Great location. Historical spot with amazing updates. COMFORTABLE bed and bathroom. NICE breakfast.

Catherine United States of America

Friendly and responsible staff. close location to US Embassy. in the heart of Old Town. old and nice building

Vadzim Belarus

Big hotel room, lots of room, the bedroom was also separate from the bathroom and entry way, so it’s nice you can close the door to the bedroom. The location was excellent. Staff was nice and helpful.

Dominika Poland

Great sized room for a family. We were all very comfortable.

Lisa United Kingdom

Our room was lovely, great size and comfortable, good bathroom. The breakfast was excellent, huge range of choices and all very tasty. The staff were brilliant, very helpful with anything we asked for and beyond. Would definitely stay here again.

Thomas United Kingdom

Nice authentic atmosphere and a superb location. Friendly staff. Parking at the hotel

Eric Netherlands

Family stay - size of the room was good enough for our family of 3 and for such a short stay - our son had a separate bedroom 👍. In the room was very good tea - Ahmad Tea, however the same tea was not available during a breakfast 😞. Hotel location is brilliant, 15min walk to Wawel and 5min to Sukiennice and Main Square. Staff was very helpful and friendly.

Adam United Kingdom
8.6
Excellent
1,218 reviews
  • What guests loved the most:
  • “great location, close to everything in old town. breakfast was excellent every morning, staff was very nice and helpful.”
    Kenneth Kenneth United States of America United States of America
  • “beautiful older building and wonderful architecture”
    Michael Michael United States of America United States of America
  • “Location in the old city center close to the square market! The stuff was kind and helpful. Very good breakfast with a wide selection of food.”
    Andrii Andrii Ukraine Ukraine
  • “Great location. Historical spot with amazing updates. COMFORTABLE bed and bathroom. NICE breakfast.”
    Catherine Catherine United States of America United States of America
  • “Friendly and responsible staff. close location to US Embassy. in the heart of Old Town. old and nice building”
    Vadzim Vadzim Belarus Belarus
  • “Big hotel room, lots of room, the bedroom was also separate from the bathroom and entry way, so it’s nice you can close the door to the bedroom. The location was excellent. Staff was nice and helpful.”
    Dominika Dominika Poland Poland
  • “Great sized room for a family. We were all very comfortable.”
    Lisa Lisa United Kingdom United Kingdom
  • “Our room was lovely, great size and comfortable, good bathroom. The breakfast was excellent, huge range of choices and all very tasty.”
    Thomas Thomas United Kingdom United Kingdom
  • “Nice authentic atmosphere and a superb location. Friendly staff. Parking at the hotel”
    Eric Eric Netherlands Netherlands
  • “Family stay - size of the room was good enough for our family of 3 and for such a short stay - our son had a separate bedroom 👍.”
    Adam Adam United Kingdom United Kingdom

Categories:

  • Staff9.2
  • Facilities8.5
  • Cleanliness9.0
  • Comfort8.8
  • Value for money8.6
  • Location9.6
8.6
Excellent
1,218 reviews
Categories:
Staff
9.2
Facilities
8.5
Cleanliness
9.0
Comfort
8.8
Value for money
8.6
Location
9.6
Free WiFi
8.7
Filters
City view
Garden
Pet friendly
Free WiFi
Private Bathroom
24-hour front desk
Non-smoking rooms
Safe
Baggage storage
Heating

Located in the historic house in the Old Town of Kraków, a very short walk from the Main Market Square, 4-star Hotel Santi offers classically furnished rooms with free Wi-Fi and picturesque Old Town Views.
Every room in Hotel Santi features a flat-screen TV with satellite channels, a tea and coffee making set and a bathroom with a bath or a shower, free toiletries and a hairdryer.

The rooms on the 1st and 2nd floor feature unique frescoes from the 18th and 19th century.

The hotel offers airport transfer and ticket services. Buffet breakfast is served in the hotel restaurant and there is a bar next to the reception.

It is 0.6 mi to Kraków Główny Train Station. It takes 7 minutes to walk to Wawel Castle and 15 minutes – to Kazimierz District.

This is our guests' favorite part of Krakow, according to independent reviews.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Hotel Santi has been welcoming Booking.com guests since Aug 30, 2013
Hotel chain/brand:
Laris Hotels

Show me more
Most popular amenities
Private Parking
Free WiFi
Airport shuttle
Family rooms
Non-smoking rooms
Restaurant
24-hour front desk
Room service
Tea/Coffee Maker in All Rooms

Property Highlights

Located in the heart of Krakow, this hotel has an excellent location score of 9.6

Breakfast Info

Buffet

Private parking at the hotel

Saved to 3853 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 queen bed
or
2 twin beds
1 king bed
2 twin beds
and
1 sofa bed
or
3 twin beds
4 twin beds
or
2 twin beds
and
1 full bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
9.2
Facilities
8.5
Cleanliness
9.0
Comfort
8.8
Value for money
8.6
Location
9.6
Free WiFi
8.7
Select topics to read reviews:

See what guests loved the most:

  • Kenneth
    United States of AmericaUnited States of America
    “great location, close to everything in old town. breakfast was excellent every morning, staff was very nice and helpful.”
  • Michael
    United States of AmericaUnited States of America
    “beautiful older building and wonderful architecture”
  • Andrii
    UkraineUkraine
    “Location in the old city center close to the square market! The stuff was kind and helpful. Very good breakfast with a wide selection of food.”
  • Catherine
    United States of AmericaUnited States of America
    “Great location. Historical spot with amazing updates. COMFORTABLE bed and bathroom. NICE breakfast.”
  • Vadzim
    BelarusBelarus
    “Friendly and responsible staff. close location to US Embassy. in the heart of Old Town. old and nice building”
  • D
    Dominika
    PolandPoland
    “Big hotel room, lots of room, the bedroom was also separate from the bathroom and entry way, so it’s nice you can close the door to the bedroom. The location was excellent. Staff was nice and helpful.”
  • Lisa
    United KingdomUnited Kingdom
    “Great sized room for a family. We were all very comfortable.”
  • Thomas
    United KingdomUnited Kingdom
    “Our room was lovely, great size and comfortable, good bathroom. The breakfast was excellent, huge range of choices and all very tasty. The staff were brilliant, very helpful with anything we asked for and beyond. Would definitely stay here again.”
  • Eric
    NetherlandsNetherlands
    “Nice authentic atmosphere and a superb location. Friendly staff. Parking at the hotel”
  • Adam
    United KingdomUnited Kingdom
    “Family stay - size of the room was good enough for our family of 3 and for such a short stay - our son had a separate bedroom 👍. In the room was very good tea - Ahmad Tea, however the same tea was not available during a breakfast 😞. Hotel location...”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours
  • Hi there, are you able to book trips to the salt mines and auschwitz through the hotel i.e. a shuttle bus service? also how much is the private shuttl..
    Transfer from/to airport for 2 people costs 113 PLN. We can help to book tours to Auschwitz & Salt Mine, however tickets are not available due COVID.
    Answered on 3 June 2020
  • Do you offer luggage storage for free or is there a charge? Thank you
    This service is free of charge. Kind regards, Hotel Santi.
    Answered on 11 January 2022
  • We are booked at Santi hotel. Can we book in advance airport shuttle from airport to hotel and then return journey. What is the cost please
    We can arrange your airport transfer for 99 PLN (1-3 passengers) or 140 PLN (4-8 passengers). If you want us to arrange your transfer, please provide ..
    Answered on 30 July 2022
  • How big is the sofa bed? will the adult and a child (12 old) will sleep comfortably? thank you
    Dear guest Our sofa could be use as ordinary bed. We can extend it so it will convenient for kids. Kind regards Hotel Santi
    Answered on 24 April 2023
  • Is there a airport shuttle service to snd from hotel
    Yes, It cost 99 PLN. Kind Regards, Patrycja
    Answered on 17 July 2022
  • Still looking?
Hotel area info *
Restaurants
1 Restaurant On Site
  • Restauracja #1

    No additional info available

Amenities of Hotel Santi
Great facilities! Review score, 8.5
Most popular amenities
Private Parking
Free WiFi
Airport shuttle
Family rooms
Non-smoking rooms
Restaurant
24-hour front desk
Room service
Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linens
  • Wardrobe or closet
View
  • Inner courtyard view
  • City view
  • View
Outdoors
  • Outdoor furniture
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed. Charges may apply.
Activities
  • Bicycle rental
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Hiking
    Additional charge
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Bar
  • Restaurant
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is needed) and costs 80 zł per day.
  • Street parking
  • Electric vehicle charging station
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Car rental
  • Laptop safe
  • Elevator
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Upper floors accessible by elevator
Languages Spoken
  • English
  • Polish

House rules

Hotel Santi takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 10:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Cash is not accepted Hotel Santi accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note, that private parking is available on site (reservation is needed) and costs PLN 80 per day.

When booking 5 rooms or more, different policies and additional supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Santi of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Hotel Santi

  • Check-in at Hotel Santi is from 2:00 PM, and check-out is until 10:00 AM.

  • Room options at Hotel Santi include:

    • Twin/Double
    • Double
    • Triple
    • Quad

  • Hotel Santi offers the following activities/services (charges may apply):

    • Hiking
    • Bicycle rental
    • Tour or class about local culture

  • The prices at Hotel Santi may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel Santi has 1 restaurant:

    • Restauracja #1

  • Guests staying at Hotel Santi can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Buffet

  • Hotel Santi is 1,500 feet from the center of Krakow.