City view
Garden
Pets allowed
Indoor swimming pool
Free WiFi
Bath
Air conditioning
24-hour front desk
Daily housekeeping
Non-smoking rooms

The Sheraton Grand Krakow is a 5-star hotel located in the very heart of the city, at the foot of The Royal Wawel Castle and just 40 metres from the Vistula River boulevards. The property features spacious, fully renovated, luxurious rooms and suites, deluxe service and modern recreational facilities. All rooms have manual air condition and flat-screen smart TVs with wide range of satellite channels and possibility to connect mobile devices via Bluetooth. Each comes with tea and coffee-making facilities. Grand Deluxe, Club Rooms and suites offers beautiful views to the river, Wawel Castle or both. Club rooms and Suites also offer coffee machines and enhanced guestroom amenities. The Hotel went through recent Lobby and Restaurant renovation and offers 3 different bars and restaurants with vast range of menus and great choice of beverages. Anima Restaurant is the main, semi-casual Italian dining restaurant located in spectacular glass-roofed atrium, which offers the best breakfast to start the day and great options for business lunch or great dinner with friends and family. At the 5th floor you can find seasonal The Roof Top Terrace, uniquely appointed Lounge Bar with the best choice of refreshing cocktails and light snacks accompanied with the best view of the river and the Wawel Castle. There is also SomePlace Else, the sports bar, serving savory casual cuisine with Tex-Mex twist, with a summer garden where during summer you can enjoy live cooking in the open air. Sheraton Grand Krakow features an indoor swimming pool, a sauna and a Sheraton Fitness. Front desk staff is available 24 hours a day and can arrange concierge services. The hotel is located just 900 m from the beautiful Main Market Square. Kazimierz Jewish District is only a 12-minute walk away.

This is our guests' favourite part of Kraków, according to independent reviews.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Sheraton Grand Krakow has been welcoming Booking.com guests since 11 Sept 2009.
Hotel chain/brand:
Sheraton

Property highlights

Situated in the real heart of Kraków, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Full English/Irish, Vegetarian, Vegan, American

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

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Travel Sustainable Level 2
This property has told us they’re making considerable investments and efforts towards sustainability by taking steps that can have environmental and social impact. We’ve worked with experts including Travalyst and Sustainalize to create the Travel Sustainable programme – making it easier for you to experience the world more sustainably.
Guest reviews
Categories:
Staff
9.2
Facilities
8.8
Cleanliness
9.1
Comfort
9.2
Value for money
8.2
Location
9.6
Free WiFi
9.2
Select topics to read reviews:

See what guests loved the most:

  • Billy
    IrelandIreland
    Central Hotel. Stylish and modern. Excellent breakfast and service. Staff very helpful also. Also good value for money
  • Ole
    DenmarkDenmark
    Very nice location with super staff creating a great atmosphere. The breakfast was well presented and of high quality with a variaty of dishes and the kids loved it, and so did I Defenitely a place I will recommend and look forward to visit again.
  • Mingoti
    BrazilBrazil
    The Sheraton Grand Krakow Hotel is an ideal choice for staying in the city. The hotel is in an excellent location - about 15 minutes' walk from the center - and has easy access to public transport. I had an excellent stay - the room is very clean...
  • Bernadette
    IrelandIreland
    The staff were incredibly helpful, especially the Concierge, Monika, who organised trips, outings and taxis for us. Nothing was too much trouble.
  • Paul
    SpainSpain
    Arrived very early but the outstanding reception staff found us a superb room. All staff and the new Manager were excellent. A superb stay!!!
  • Jason
    United StatesUnited States
    The king size bed was huge and the pillows were amazing. The room service was fast even late at night. Every single member of the staff I came across seemed genuinely helpful and I really appreciated that.
  • Tracy
    AustraliaAustralia
    The location is perfect. The breakfast in fantastic. The staff are great.
  • Angela
    AustraliaAustralia
    Great check in and we’re given an upgraded room, good sized room and we were very happy with the facilities. The dining options were great and we had dinner twice in their Italian restaurant which was both tasty and reasonably priced. Breakfast...
  • Nidhi
    IndiaIndia
    Breakfast, The bar. The terrace lounge. The F&B team led by Mr Jitendar go above & beyond . The tiramisu is excellent ! The reception desk is very helpful too
  • Maria
    United KingdomUnited Kingdom
    Excellent Breakfast Very good choice of food Lovely view from the room with a vey comfortable bed and excellent location very courteous staff

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours

  • Hi, i am looking to book 1 room with 3 adults. do you have a room with 3 single beds available on the 27th-30th December please? thanks

    Good afternoon, Please be advised that our rooms are for double occupancy (with king or twin beds), however we could deliver an extra bed for the thir..
    Answered on 30 November 2020
  • do u offer connected room ?

    Dear Guest, Thank you for your question. Yes we do offer connected rooms. The request is subject to availability on the time of arrival. Best regards,..
    Answered on 12 June 2023
  • Is parking free for guests? If No is there free parking near the hotel ?

    Hotel parking is 120pln per day, there is free parking only for weekends - city parking. Thank you.
    Answered on 25 June 2023
  • Hello, do you offer a breakfast inclusive in the price option ?

    Good morning,We offer rates with and without breakfast. Please choose the correct option during making the booking. Regards, Reservation Department
    Answered on 22 October 2021
  • Do you accept guests without business purposes due to COVID? We are traveler couple, from Warsaw. Also is pool/sauna open now ?

    As per polish government announcement , hotel can accept reservations indicated in the regulations only. Please check current restrictions in order to..
    Answered on 2 February 2021
  • We are looking to book this room please confirm if the room has a separate walk in shower and not only over the bath shower

    We have 3 standard rooms with a walking shower in our hotel. 2 of them are with king size bed 1 is with queen beds. Other rooms have a bathtub only.
    Answered on 25 June 2023
  • Still looking?

Hotel surroundings *

Restaurants
3 restaurants on site

  • Roof Top Terrace & Lounge Bar
    • Cuisine
      International
    • Open for
      Brunch • Lunch • Dinner • Cocktail hour
    • Ambiance
      Modern • Romantic
  • SomePlace Else Sports Bar
    • Cuisine
      American • International • Grill/BBQ
    • Open for
      Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly
  • Anima Restaurant
    • Cuisine
      Italian
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Sheraton Grand Krakow
Great facilities! Review score, 8.8

Most popular facilities
Indoor swimming pool
Private parking
Free WiFi
Airport shuttle (free)
Fitness centre
Non-smoking rooms
Restaurant
Tea/coffee maker in all rooms
Bar
Bathroom
  • Toilet paper
  • Private bathroom
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Sun terrace
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Bicycle rental
  • Walking tours
    Additional charge
  • Cycling
  • Billiards
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruits
  • Wine/champagne
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in public areas and is free of charge.
Parking
Private parking is possible on site (reservation is not possible) and costs 120 zł per day.
  • Parking garage
  • Electric vehicle charging station
Reception services
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty Services
  • Massage
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • German
  • English
  • Polish
  • Russian

House rules

Sheraton Grand Krakow takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3 - 12 years
Extra bed upon request
108 zł per child, per night
13 - 17 years
Extra bed upon request
183 zł per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa JCB Diners Club American Express Cash Sheraton Grand Krakow accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Pets are allowed. Applicable charge for pets' stay: 100PLN including VAT per pet, per night. Maximum of one pet per room allowed. Pet's weight limit is 17kg.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Sheraton Grand Krakow

  • Sheraton Grand Krakow has 3 restaurants:

    • SomePlace Else Sports Bar
    • Roof Top Terrace & Lounge Bar
    • Anima Restaurant

  • Room options at Sheraton Grand Krakow include:

    • Double
    • Twin
    • Suite

  • Sheraton Grand Krakow is 1,050 yards from the centre of Kraków.

  • Check-in at Sheraton Grand Krakow is from 15:00, and check-out is until 12:00.

  • Guests staying at Sheraton Grand Krakow can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Vegan
    • American

  • Sheraton Grand Krakow offers the following activities / services (charges may apply):

    • Fitness centre
    • Sauna
    • Massage
    • Cycling
    • Billiards
    • Walking tours
    • Pedicure
    • Fitness/spa locker rooms
    • Body scrub
    • Facial treatments
    • Fitness
    • Beauty Services
    • Body treatments
    • Manicure
    • Bicycle rental
    • Swimming Pool

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at Sheraton Grand Krakow may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.