Hotel Sheraton Grand Krakow
Powiśle 7, Old Town, 31-101 Krakow, Poland – Excellent location – show map
Excellent location – rated 9.5/10! (score from 1293 reviews)
Real guests • Real stays • Real opinions
*9.2* Wawel Royal Castle: only 5 minutes away! (1,350 feet by foot)
Hotel is very beautiful. Close to the Old Town. The rooms as very pleasant and comfortable. Very Good breakfast.
MaltaIt's a nice hotel, the rooms are spacious and really comfortable. Breakfast was great. I used the swimming pool a few times with usually only with another person. It's in an ideal location for walking round Krakow and the staff were really friendly and helpful and organised our return to the airport as well and showing us where to go in Krakow.
United Arab EmiratesThe location of the hotel is fantastic:: I requested a room on a high floor overlooking the river and this was provided, which boosted our experience. The bed was absolutely fantastic. Our only small criticism of the room was that UK TV channels were very restricted as we wanted to keep up with the election news. The breakfasts were also fantastic, if a bit expensive. We will definitely visit Krakow again - lovely city with lots to see and do - and we will definitely stay again at the Sheraton Grand Hotel.
United KingdomA lovely open well located property, with excellent friendly staff. The bed was super comfortable.
United KingdomThe location was quite good. Near the Castle. Very clean and comfortable.
GreeceWhen we said we were taking an all day tour, they prepared a box with breakfast and lunch items for each of us!
United States of Americabreakfast was nice selection and staff at breakfast was very friendly whole stay was amazing, location of this hotel is one of the best, rooms were clean and cosy, beds were very comfy too, little bit awkward way of accessing the wardrobe as doors were sliding and to open the fridge you had to make sure the both sides doors are fully closed, this was one very annoying thing which I have never seen in 5 star hotels.
IrelandThe Property location was amazing, couldn’t ask for a better location. The beds were comfortable. The breakfast was great, cooked to order eggs! Nice roof top bar overlooking the river!
United States of AmericaEverything from location to room to staff to food to amenities to atmosphere to ...., to ......., to......., perfect cannot ask for more.
Saudi ArabiaThe breakfast was one of the most awesome meals we have ever experienced anywhere in our travels, Magnificent!!!!!!!!!
United States of America
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Sheraton Grand Krakow This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
- What guests loved the most:
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Etienne
Malta
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Lesley
United Arab Emirates
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Gordon
United Kingdom
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Chris
United Kingdom
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Marios
Greece
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Robert
United States of America
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Michal
Ireland
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Adam
United States of America
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Waleed
Saudi Arabia
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Arlene
United States of America
Stay in the heart of Krakow – Excellent location – show map
The Sheraton Grand Krakow is a 5-star hotel located in the very heart of the city, at the foot of The Royal Wawel Castle and just 150 feet from the Vistula River boulevards. The property features spacious, fully renovated, luxurious rooms and suites, deluxe service and modern recreational facilities.
All rooms have manual air condition and flat-screen smart TVs with wide range of satellite channels and possibility to connect mobile devices via Bluetooth. Each comes with tea and coffee-making facilities. Grand Deluxe, Club Rooms and suites offers beautiful views to the river, Wawel Castle or both. Club rooms and Suites also offer coffee machines and enhanced guestroom amenities.
The Hotel offers 4 different bars and restaurants with vast range of menus and great choice of beverages. The Olive is the main, fine dining restaurant located in spectacular glass-roofed atrium, which offers the best combination of traditional and modern Polish cuisine with international influences, made with taste and artistry by the Executive Chef Jacek Filipczyk.
There is also SomePlace Else, the sports bar, serving savory casual cuisine with Tex-Mex twist, with a summer garden where during summer you can enjoy live cooking in the open air. At the 5th floor you can find The Roof Top Terrace, uniquely appointed Lounge Bar with the best choice of refreshing cocktails and light snacks accompanied with the best view. The last venue is Qube Vodka Bar & Café, a lobby bar with delicious coffee, desserts and great variety of vodkas and liquors from Poland and all over the world.
Sheraton Grand Krakow features an indoor swimming pool, a sauna and a Sheraton Fitness. Front desk staff is available 24 hours a day and can arrange concierge services.
The hotel is located just 2,950 feet from the beautiful Main Market Square. Kazimierz Jewish District is only a 12-minute walk away.
This is our guests' favorite part of Krakow, according to independent reviews.
Couples in particular like the location – they rated it 9.4 for a two-person trip.
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RetryMost popular amenities
Good for couples – they rated the facilities 8.7 for two-person stays.
ATM: Need cash? This property has an ATM on site.
Health & safety
Bookers love...
“friendly staff”
59 related reviews
“comfortable bed”
28 related reviews
“great breakfast”
27 related reviews
Located in the heart of Krakow, this hotel has an excellent location score of 9.5
Want a great night's sleep? This hotel was highly-rated for its very comfy beds.
Breakfast Info
Continental, Full English/Irish, Vegetarian, Vegan, American
Very Good Coffee!
Private parking at the hotel
Loyal Customers
There are more repeat guests here than most other properties.
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Deluxe, Guest room, 2 Twin/Single Bed(s)
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Club room, Club lounge access, Guest room
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What's nearby *
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Dragon's Den0.2 miles
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Planty0.2 miles
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Wawel Royal Castle0.3 miles
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Archeological Museum0.3 miles
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Church of St. Giles0.3 miles
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St. Francis of Assisi's Church0.3 miles
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Manggha Museum of Japanese Art and Technology0.3 miles
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St. Andrew's Church0.3 miles
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Jagiellonian University0.4 miles
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Potocka Gallery0.4 miles
Restaurants & Markets *
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Jubilat Supermarket0.2 miles
Natural Beauty *
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Wisla River0.1 miles
Closest Airports *
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John Paul II International Airport Kraków–Balice5.9 miles
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Katowice Airport47.6 miles
Most Popular Landmarks *
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National Museum of Krakow0.4 miles
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Marszałek Piłsudski Stadium0.5 miles
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Main Market Square0.5 miles
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Cloth Hall0.6 miles
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Lost Souls Alley0.6 miles
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Wisla Krakow Stadium1 miles
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Galeria Krakowska1.1 miles
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Schindler Factory Museum1.5 miles
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Krakow Aqua Park3.3 miles
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Wieliczka Salt Mine7.5 miles
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RetryRoof Top Terrace & Lounge Bar
Food: International
Open for: Brunch, Lunch, Dinner, Cocktail hour
SomePlace Else Sports Bar
Food: American, International, Grill/BBQ
Open for: Lunch, Dinner, Cocktail hour
Qube Vodka Bar & Café
Food: International
Open for: Breakfast, Brunch, Lunch, Dinner, Cocktail hour
Amenities of Sheraton Grand Krakow Great facilities! Review score, 8.8
Most popular amenities
Outdoors
- Sun deck
- Terrace
- Garden
Pets
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Free! Pets are allowed. No extra charges.
Activities
- Walking tours Additional charge
- Cycling
- Pool table
Food & Drink
- Bottle of water
- Kids' meals Additional charge
- Special diet meals (on request)
- Breakfast in the room
- Bar
- Restaurant
Internet
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WiFi is available in the hotel rooms and costs PLN 45 per 24 hours.
Parking
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Private parking is available on site (reservation is not possible) and costs PLN 100 per day.
- Accessible parking
- Electric vehicle charging station
- Parking garage
- Secure parking
Transportation
- Airport drop-off Additional charge
- Airport pickup Additional charge
Front Desk Services
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Ticket service
- Tour desk
- 24-hour front desk
Entertainment & Family Services
- Babysitting/Child services
Cleaning Services
- Shoeshine
- Ironing service
- Dry cleaning
- Laundry
Business Facilities
- Fax/Photocopying
- Business center
- Meeting/Banquet facilities
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
- Safe
General
- Pet bowls
- Pet basket
- Paid WiFi
- Air conditioning
- Smoke-free property
- Heating
- Packed lunches
- Gift shop
- Elevator
- Facilities for disabled guests
- Airport shuttle
- Non-smoking rooms
- Newspapers
- Room service
Health & Wellness Facilities
- Swimming pool
- Swimming pool
- Locker rooms
- Fitness
- Body scrub
- Body treatments
- Pedicure
- Manicure
- Facial treatments
- Beauty services
- Indoor pool
- Massage Additional charge
- Fitness center
- Sauna
Safety features
- Face masks for guests available
- First aid kits available
- Hand sanitizer in guest accommodation and common areas
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Staff follow all safety protocols as directed by local authorities
Physical distancing
- Screens or physical barriers between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
Cleanliness & disinfection
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation disinfected between stays
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against coronavirus
Food & drink safety
- Delivered food covered securely
- Breakfast to-go containers
- All plates, cutlery, glasses, and other tableware sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Languages Spoken
- German
- English
- Spanish
- French
- Italian
- Polish
- Russian
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Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
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Crib by request
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Free |
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Extra bed by request
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108 zł per child, per night |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Free! Pets are allowed. No extra charges.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Sheraton Grand Krakow accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Sheraton Grand Krakow
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From the nearest airport, you can get to Sheraton Grand Krakow by:
- Taxi 30min
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Guests staying at Sheraton Grand Krakow can enjoy a highly-rated breakfast during their stay (guest review score: 9.0).
Breakfast option(s) include:
- Continental
- Full English/Irish
- Vegetarian
- Vegan
- American
- À la carte
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Room options at Sheraton Grand Krakow include:
- Double
- Twin
- Suite
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Sheraton Grand Krakow offers the following activities/services (charges may apply):
- Indoor pool
- Fitness center
- Sauna
- Massage
- Cycling
- Pool table
- Manicure
- Beauty services
- Fitness
- Facial treatments
- Body treatments
- Walking tours
- Pedicure
- Locker rooms
- Body scrub
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Sheraton Grand Krakow has 3 restaurants:
- Qube Vodka Bar & Café
- Roof Top Terrace & Lounge Bar
- SomePlace Else Sports Bar
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Check-in at Sheraton Grand Krakow is from 3:00 PM, and check-out is until 12:00 PM.
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The prices at Sheraton Grand Krakow may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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The following parking options are available to guests staying at Sheraton Grand Krakow (subject to availability):
- On-site parking
- Private Parking
- Secure parking
- Parking garage
- Electric vehicle charging station
- Accessible parking
