Sheraton Grand Krakow
Powiśle 7, Old Town, 31-101 Krakow, Poland – Excellent location – show map
Excellent location – rated 9.6/10! (score from 1467 reviews)
Real guests • Real stays • Real opinions
The manager is young but very professional. Although the hotel design is a little bit old design, and the restaurant downtowns provides limited choices of food, the manager always tried his best to meet our needs~
South KoreaThe hotel is excellent and location is near Wiwil Castle near the river but the road around it is too crowded. It is located just outside the old city and around 15-20 min walk from old main hall. They have private parking, rooftop area, and good facilities. The staff are very friendly and professional and the service is quick. The breakfast is very good but no much varieties and mostly similar everyday.
United Arab EmiratesThe breakfast is amazing! And the room service was able to accommodate a very late night food request with really good food. I had a short stay, but it was very nice!
United States of AmericaGreat location. Spacious room that had all amenities; mini bar, wine glasses etc. Breakfast had everything and was very nice. The pool was very clean. Staff were very courteous and professional. Great location by the river and close to everything.
IrelandLocation and proximity to most popular areas. Can walk everywhere easily
United Arab EmiratesAmazing stay that will become a Christmas tradition! I booked this trip for my parents as a Christmas gift. With the kind help from Krzysztof and Barbara at the reception desk, as well as the great wait staff at the generous breakfast buffet and the club room, this trip has become the best present ever. My parents can't wait to visit again and it makes me very happy to see them so pleased. Thank you so much.
United States of AmericaIf you are looking for a place with no worries - this is it! Absolutely amazing and helpfull staff with wide smiles. Stunning rooms and view. It is worth to pay extra for it, believe me. Excellent room serivce, clean rooms and atmosphere. The food is a big big plus especially snacks in cloub lounge and the bar on the ground floor.
PolandThe staff was very friendly and helpful. Beautiful, comfortable hotel. I love the atrium. I only stayed one night so wasn’t able to try the restaurants.
United States of AmericaAll was at top level! very customer- oriented and friendly)) I definitely want to come back! Super cool beds and pillows - it is very difficult for me to sleep on bad ones. But these pillows were the best!!
CyprusThe hotel was not far from the Castle and the old town. pool was nice but small, 4 people could not swim in it
United States of America- What guests loved the most:
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Jing
South Korea
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Khaled
United Arab Emirates
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Sara
United States of America
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Patrick
Ireland
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Shannon
United Arab Emirates
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Malgorzata
United States of America
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Karolia
Poland
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Jane
United States of America
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Ekaterina
Cyprus
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Marina
United States of America
Categories:
The Sheraton Grand Krakow is a 5-star hotel located in the very heart of the city, at the foot of The Royal Wawel Castle and just 131 feet from the Vistula River boulevards. The property features spacious, fully renovated, luxurious rooms and suites, deluxe service and modern recreational facilities. All rooms have manual air condition and flat-screen smart TVs with wide range of satellite channels and possibility to connect mobile devices via Bluetooth. Each comes with tea and coffee-making facilities. Grand Deluxe, Club Rooms and suites offers beautiful views to the river, Wawel Castle or both. Club rooms and Suites also offer coffee machines and enhanced guestroom amenities. The Hotel went through recent Lobby and Restaurant renovation and offers 3 different bars and restaurants with vast range of menus and great choice of beverages. Anima Restaurant is the main, semi-casual Italian dining restaurant located in spectacular glass-roofed atrium, which offers the best breakfast to start the day and great options for business lunch or great dinner with friends and family. At the 5th floor you can find seasonal The Roof Top Terrace, uniquely appointed Lounge Bar with the best choice of refreshing cocktails and light snacks accompanied with the best view of the river and the Wawel Castle. There is also SomePlace Else, the sports bar, serving savory casual cuisine with Tex-Mex twist, with a summer garden where during summer you can enjoy live cooking in the open air. Sheraton Grand Krakow features an indoor swimming pool, a sauna and a Sheraton Fitness. Front desk staff is available 24 hours a day and can arrange concierge services. The hotel is located just 2953 ft from the beautiful Main Market Square. Kazimierz Jewish District is only a 12-minute walk away.
This is our guests' favorite part of Krakow, according to independent reviews.
Couples in particular like the location – they rated it 9.6 for a two-person trip.
Sheraton Grand Krakow has been welcoming Booking.com guests since Sep 11, 2009Hotel chain/brand: Sheraton
See what guests loved the most:
- Jing
South Korea
“The manager is young but very professional. Although the hotel design is a little bit old design, and the restaurant downtowns provides limited choices of food, the manager always tried his best to meet our needs~”
KhaledUnited Arab Emirates
“The hotel is excellent and location is near Wiwil Castle near the river but the road around it is too crowded. It is located just outside the old city and around 15-20 min walk from old main hall. They have private parking, rooftop area, and good...”
SaraUnited States of America
“The breakfast is amazing! And the room service was able to accommodate a very late night food request with really good food. I had a short stay, but it was very nice!”
PatrickIreland
“Great location. Spacious room that had all amenities; mini bar, wine glasses etc. Breakfast had everything and was very nice. The pool was very clean. Staff were very courteous and professional. Great location by the river and close to everything.”
ShannonUnited Arab Emirates
“Location and proximity to most popular areas. Can walk everywhere easily”
MalgorzataUnited States of America
“Amazing stay that will become a Christmas tradition! I booked this trip for my parents as a Christmas gift. With the kind help from Krzysztof and Barbara at the reception desk, as well as the great wait staff at the generous breakfast buffet and...”- Karolia
Poland
“If you are looking for a place with no worries - this is it! Absolutely amazing and helpfull staff with wide smiles. Stunning rooms and view. It is worth to pay extra for it, believe me. Excellent room serivce, clean rooms and atmosphere. The food...”
JaneUnited States of America
“The staff was very friendly and helpful. Beautiful, comfortable hotel. I love the atrium. I only stayed one night so wasn’t able to try the restaurants.”
EkaterinaCyprus
“All was at top level! very customer- oriented and friendly)) I definitely want to come back! Super cool beds and pillows - it is very difficult for me to sleep on bad ones. But these pillows were the best!!”
MarinaUnited States of America
“The hotel was not far from the Castle and the old town. pool was nice but small, 4 people could not swim in it”
Property questions and answersBrowse questions from guests for anything extra you want to know about the propertyThe property usually replies within a few hours
Hi, i am looking to book 1 room with 3 adults. do you have a room with 3 single beds available on the 27th-30th December please? thanks
Good afternoon, Please be advised that our rooms are for double occupancy (with king or twin beds), however we could deliver an extra bed for the thir..Answered on 30 November 2020do u offer connected room ?
Dear Guest, Thank you for your question. Yes we do offer connected rooms. The request is subject to availability on the time of arrival. Best regards,..Answered on 12 June 2023Is parking free for guests? If No is there free parking near the hotel ?
Hotel parking is 120pln per day, there is free parking only for weekends - city parking. Thank you.Answered on 25 June 2023Hello, do you offer a breakfast inclusive in the price option ?
Good morning,We offer rates with and without breakfast. Please choose the correct option during making the booking. Regards, Reservation DepartmentAnswered on 22 October 2021Do you accept guests without business purposes due to COVID? We are traveler couple, from Warsaw. Also is pool/sauna open now ?
As per polish government announcement , hotel can accept reservations indicated in the regulations only. Please check current restrictions in order to..Answered on 2 February 2021We are looking to book this room please confirm if the room has a separate walk in shower and not only over the bath shower
We have 3 standard rooms with a walking shower in our hotel. 2 of them are with king size bed 1 is with queen beds. Other rooms have a bathtub only.Answered on 25 June 2023- Still looking?
Hotel area info *
Restaurants3 Restaurants On Site
- Roof Top Terrace & Lounge Bar
- CuisineInternational
- Open forBrunch • Lunch • Dinner • Cocktail hour
- AmbienceModern • Romantic
- SomePlace Else Sports Bar
- CuisineAmerican • International • Grill/BBQ
- Open forLunch • Dinner • Cocktail hour
- AmbienceFamily-friendly
- Anima Restaurant
- CuisineItalian
- Open forBreakfast • Brunch • Lunch • Dinner • Cocktail hour
- AmbienceFamily-friendly • Modern • Romantic
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free
Amenities of Sheraton Grand KrakowGreat facilities! Review score, 8.8
- Toilet paper
- Private Bathroom
- Free toiletries
- Bathrobe
- Hairdryer
- Bathtub
- Shower
- Linens
- Wardrobe or closet
- Sun deck
- Terrace
- Garden
- Socket near the bed
- Bicycle rental
- Walking toursAdditional charge
- Cycling
- Pool table
- Desk
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- Fruit
- Wine/Champagne
- Kids' mealsAdditional charge
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Parking garage
- Electric vehicle charging station
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- 24-hour front desk
- Babysitting/Child servicesAdditional charge
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/Photocopying
- Business center
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
- Safe
- Shuttle serviceAdditional charge
- Pet bowls
- Pet basket
- Air conditioning
- Smoke-free property
- Wake-up service
- Heating
- Laptop safe
- Packed lunches
- Carpeted
- Elevator
- Ironing facilities
- Facilities for disabled guests
- Airport shuttle
- Non-smoking rooms
- Iron
- Room service
- Upper floors accessible by elevator
- Open all year
- Locker rooms
- Fitness
- Body scrub
- Body treatments
- Pedicure
- Manicure
- Facial treatments
- Beauty services
- MassageAdditional charge
- Fitness center
- Sauna
- German
- English
- Polish
- Russian
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cash
Sheraton Grand Krakow accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Sheraton Grand Krakow
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Room options at Sheraton Grand Krakow include:
- Double
- Twin
- Suite
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Sheraton Grand Krakow offers the following activities/services (charges may apply):
- Fitness center
- Sauna
- Massage
- Cycling
- Pool table
- Walking tours
- Pedicure
- Locker rooms
- Body scrub
- Facial treatments
- Fitness
- Beauty services
- Body treatments
- Manicure
- Bicycle rental
- Swimming pool
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Guests staying at Sheraton Grand Krakow can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).
Breakfast option(s) include:
- Continental
- Full English/Irish
- Vegetarian
- Vegan
- American
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Sheraton Grand Krakow has 3 restaurants:
- SomePlace Else Sports Bar
- Roof Top Terrace & Lounge Bar
- Anima Restaurant
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Sheraton Grand Krakow is 3,100 feet from the center of Krakow.
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Check-in at Sheraton Grand Krakow is from 3:00 PM, and check-out is until 12:00 PM.
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The prices at Sheraton Grand Krakow may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.