City view
Garden
Pet friendly
Indoor swimming pool
Free WiFi
Bathtub
Air conditioning
24-hour front desk
Daily housekeeping
Non-smoking rooms

The Sheraton Grand Krakow is a 5-star hotel located in the very heart of the city, at the foot of The Royal Wawel Castle and just 131 feet from the Vistula River boulevards. The property features spacious, fully renovated, luxurious rooms and suites, deluxe service and modern recreational facilities. All rooms have manual air condition and flat-screen smart TVs with wide range of satellite channels and possibility to connect mobile devices via Bluetooth. Each comes with tea and coffee-making facilities. Grand Deluxe, Club Rooms and suites offers beautiful views to the river, Wawel Castle or both. Club rooms and Suites also offer coffee machines and enhanced guestroom amenities. The Hotel went through recent Lobby and Restaurant renovation and offers 3 different bars and restaurants with vast range of menus and great choice of beverages. Anima Restaurant is the main, semi-casual Italian dining restaurant located in spectacular glass-roofed atrium, which offers the best breakfast to start the day and great options for business lunch or great dinner with friends and family. At the 5th floor you can find seasonal The Roof Top Terrace, uniquely appointed Lounge Bar with the best choice of refreshing cocktails and light snacks accompanied with the best view of the river and the Wawel Castle. There is also SomePlace Else, the sports bar, serving savory casual cuisine with Tex-Mex twist, with a summer garden where during summer you can enjoy live cooking in the open air. Sheraton Grand Krakow features an indoor swimming pool, a sauna and a Sheraton Fitness. Front desk staff is available 24 hours a day and can arrange concierge services. The hotel is located just 2953 ft from the beautiful Main Market Square. Kazimierz Jewish District is only a 12-minute walk away.

This is our guests' favorite part of Krakow, according to independent reviews.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Sheraton Grand Krakow has been welcoming Booking.com guests since Sep 11, 2009
Hotel chain/brand:
Sheraton

Property Highlights

Located in the heart of Krakow, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish, Vegetarian, Vegan, American

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

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Travel Sustainable Level 2
This property is making considerable investments and efforts towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews
Categories:
Staff
9.2
Facilities
8.8
Cleanliness
9.1
Comfort
9.2
Value for money
8.2
Location
9.6
Free WiFi
9.2
Select topics to read reviews:

See what guests loved the most:

  • Jing
    South KoreaSouth Korea
    The manager is young but very professional. Although the hotel design is a little bit old design, and the restaurant downtowns provides limited choices of food, the manager always tried his best to meet our needs~
  • Khaled
    United Arab EmiratesUnited Arab Emirates
    The hotel is excellent and location is near Wiwil Castle near the river but the road around it is too crowded. It is located just outside the old city and around 15-20 min walk from old main hall. They have private parking, rooftop area, and good...
  • Sara
    United States of AmericaUnited States of America
    The breakfast is amazing! And the room service was able to accommodate a very late night food request with really good food. I had a short stay, but it was very nice!
  • Patrick
    IrelandIreland
    Great location. Spacious room that had all amenities; mini bar, wine glasses etc. Breakfast had everything and was very nice. The pool was very clean. Staff were very courteous and professional. Great location by the river and close to everything.
  • Shannon
    United Arab EmiratesUnited Arab Emirates
    Location and proximity to most popular areas. Can walk everywhere easily
  • Malgorzata
    United States of AmericaUnited States of America
    Amazing stay that will become a Christmas tradition! I booked this trip for my parents as a Christmas gift. With the kind help from Krzysztof and Barbara at the reception desk, as well as the great wait staff at the generous breakfast buffet and...
  • Karolia
    PolandPoland
    If you are looking for a place with no worries - this is it! Absolutely amazing and helpfull staff with wide smiles. Stunning rooms and view. It is worth to pay extra for it, believe me. Excellent room serivce, clean rooms and atmosphere. The food...
  • Jane
    United States of AmericaUnited States of America
    The staff was very friendly and helpful. Beautiful, comfortable hotel. I love the atrium. I only stayed one night so wasn’t able to try the restaurants.
  • Ekaterina
    CyprusCyprus
    All was at top level! very customer- oriented and friendly)) I definitely want to come back! Super cool beds and pillows - it is very difficult for me to sleep on bad ones. But these pillows were the best!!
  • Marina
    United States of AmericaUnited States of America
    The hotel was not far from the Castle and the old town. pool was nice but small, 4 people could not swim in it

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours

  • Hi, i am looking to book 1 room with 3 adults. do you have a room with 3 single beds available on the 27th-30th December please? thanks

    Good afternoon, Please be advised that our rooms are for double occupancy (with king or twin beds), however we could deliver an extra bed for the thir..
    Answered on 30 November 2020
  • do u offer connected room ?

    Dear Guest, Thank you for your question. Yes we do offer connected rooms. The request is subject to availability on the time of arrival. Best regards,..
    Answered on 12 June 2023
  • Is parking free for guests? If No is there free parking near the hotel ?

    Hotel parking is 120pln per day, there is free parking only for weekends - city parking. Thank you.
    Answered on 25 June 2023
  • Hello, do you offer a breakfast inclusive in the price option ?

    Good morning,We offer rates with and without breakfast. Please choose the correct option during making the booking. Regards, Reservation Department
    Answered on 22 October 2021
  • Do you accept guests without business purposes due to COVID? We are traveler couple, from Warsaw. Also is pool/sauna open now ?

    As per polish government announcement , hotel can accept reservations indicated in the regulations only. Please check current restrictions in order to..
    Answered on 2 February 2021
  • We are looking to book this room please confirm if the room has a separate walk in shower and not only over the bath shower

    We have 3 standard rooms with a walking shower in our hotel. 2 of them are with king size bed 1 is with queen beds. Other rooms have a bathtub only.
    Answered on 25 June 2023
  • Still looking?

Hotel area info *

Restaurants
3 Restaurants On Site

  • Roof Top Terrace & Lounge Bar
    • Cuisine
      International
    • Open for
      Brunch • Lunch • Dinner • Cocktail hour
    • Ambience
      Modern • Romantic
  • SomePlace Else Sports Bar
    • Cuisine
      American • International • Grill/BBQ
    • Open for
      Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly
  • Anima Restaurant
    • Cuisine
      Italian
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Sheraton Grand Krakow
Great facilities! Review score, 8.8

Most popular amenities
Indoor swimming pool
Private Parking
Free WiFi
Airport shuttle (free)
Fitness center
Non-smoking rooms
Restaurant
Tea/Coffee Maker in All Rooms
Bar
Bathroom
  • Toilet paper
  • Private Bathroom
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Sun deck
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may apply.
Activities
  • Bicycle rental
  • Walking tours
    Additional charge
  • Cycling
  • Pool table
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruit
  • Wine/Champagne
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in public areas and is free of charge.
Parking
Private parking is available on site (reservation is not possible) and costs 120 zł per day.
  • Parking garage
  • Electric vehicle charging station
Front Desk Services
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
Spa
  • Locker rooms
  • Fitness
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty services
  • Massage
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • German
  • English
  • Polish
  • Russian

House rules

Sheraton Grand Krakow takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
3 - 12 years
Extra bed upon request
108 zł per child, per night
13 - 17 years
Extra bed upon request
183 zł per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa JCB Diners Club American Express Cash Sheraton Grand Krakow accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Pets are allowed. Applicable charge for pets' stay: 100PLN including VAT per pet, per night. Maximum of one pet per room allowed. Pet's weight limit is 17kg.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Sheraton Grand Krakow

  • Sheraton Grand Krakow has 3 restaurants:

    • SomePlace Else Sports Bar
    • Roof Top Terrace & Lounge Bar
    • Anima Restaurant

  • Check-in at Sheraton Grand Krakow is from 3:00 PM, and check-out is until 12:00 PM.

  • Guests staying at Sheraton Grand Krakow can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Vegan
    • American

  • Sheraton Grand Krakow offers the following activities/services (charges may apply):

    • Fitness center
    • Sauna
    • Massage
    • Cycling
    • Pool table
    • Walking tours
    • Pedicure
    • Locker rooms
    • Body scrub
    • Facial treatments
    • Fitness
    • Beauty services
    • Body treatments
    • Manicure
    • Bicycle rental
    • Swimming pool

  • The prices at Sheraton Grand Krakow may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Sheraton Grand Krakow is 3,100 feet from the center of Krakow.

  • Room options at Sheraton Grand Krakow include:

    • Double
    • Twin
    • Suite

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.