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  7. Sheraton Grand Krakow (Hotel) (Poland) Deals

  • Info & prices
  • Amenities
  • House rules
  • Guest reviews (1,408)

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Read more
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We Price Match

Hotel Sheraton Grand Krakow

Airport shuttle. Airport shuttle available – additional charges may apply. You can request this in the next step. Airport shuttle
Sheraton Grand Krakow

Powiśle 7, Old Town, 31-101 Krakow, Poland – Excellent location – show map

Excellent location – rated 9.5/10! (score from 1408 reviews)

Real guests • Real stays • Real opinions

9.0
Awesome
1,408 reviews
  • Facilities

    8.8

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Value for money

    8.2

  • Location

    9.5

  • Total

    9.0

  • Free WiFi

    8.8

Hotel is very beautiful. Close to the Old Town. The rooms as very pleasant and comfortable. Very Good breakfast.

Etienne Malta

It's a nice hotel, the rooms are spacious and really comfortable. Breakfast was great. I used the swimming pool a few times with usually only with another person. It's in an ideal location for walking round Krakow and the staff were really friendly and helpful and organised our return to the airport as well and showing us where to go in Krakow.

Lesley United Arab Emirates

The location of the hotel is fantastic:: I requested a room on a high floor overlooking the river and this was provided, which boosted our experience. The bed was absolutely fantastic. Our only small criticism of the room was that UK TV channels were very restricted as we wanted to keep up with the election news. The breakfasts were also fantastic, if a bit expensive. We will definitely visit Krakow again - lovely city with lots to see and do - and we will definitely stay again at the Sheraton Grand Hotel.

Gordon United Kingdom

A lovely open well located property, with excellent friendly staff. The bed was super comfortable.

Chris United Kingdom

The location was quite good. Near the Castle. Very clean and comfortable.

Marios Greece

When we said we were taking an all day tour, they prepared a box with breakfast and lunch items for each of us!

Robert United States of America

breakfast was nice selection and staff at breakfast was very friendly whole stay was amazing, location of this hotel is one of the best, rooms were clean and cosy, beds were very comfy too, little bit awkward way of accessing the wardrobe as doors were sliding and to open the fridge you had to make sure the both sides doors are fully closed, this was one very annoying thing which I have never seen in 5 star hotels.

Michal Ireland

The Property location was amazing, couldn’t ask for a better location. The beds were comfortable. The breakfast was great, cooked to order eggs! Nice roof top bar overlooking the river!

Adam United States of America

Everything from location to room to staff to food to amenities to atmosphere to ...., to ......., to......., perfect cannot ask for more.

Waleed Saudi Arabia

The breakfast was one of the most awesome meals we have ever experienced anywhere in our travels, Magnificent!!!!!!!!!

Arlene United States of America

Excellent location!

9.5
Highly rated for:
Great coffee
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Highly rated for:
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Highly rated for:
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Highly rated for:
Room sizes
Highly rated for:
Room sizes
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Highly rated for:
Great neighborhood
The swimming pool at or near Sheraton Grand Krakow
The fitness center and/or fitness facilities at Sheraton Grand Krakow
Food at or somewhere near the hotel
+46 photos
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Sheraton Grand Krakow

Lock in a great price for Sheraton Grand Krakow – rated 9 by recent guests!

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Sheraton Grand Krakow

9.0
Awesome
1,408 reviews
  • 9.5

    Excellent location!

  • Highly rated for:
    Great coffee
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great coffee
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Great coffee
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Great coffee
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Great coffee
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great neighborhood
  • What guests loved the most:
  • “Hotel is very beautiful. Close to the Old Town. The rooms as very pleasant and comfortable. Very Good breakfast.”
    Etienne Etienne Malta Malta
  • “It's a nice hotel, the rooms are spacious and really comfortable. Breakfast was great. I used the swimming pool a few times with usually only with another person.”
    Lesley Lesley United Arab Emirates United Arab Emirates
  • “The location of the hotel is fantastic:: I requested a room on a high floor overlooking the river and this was provided, which boosted our experience. The bed was absolutely fantastic.”
    Gordon Gordon United Kingdom United Kingdom
  • “A lovely open well located property, with excellent friendly staff. The bed was super comfortable.”
    Chris Chris United Kingdom United Kingdom
  • “The location was quite good. Near the Castle. Very clean and comfortable.”
    Marios Marios Greece Greece
  • “When we said we were taking an all day tour, they prepared a box with breakfast and lunch items for each of us!”
    Robert Robert United States of America United States of America
  • “breakfast was nice selection and staff at breakfast was very friendly whole stay was amazing, location of this hotel is one of the best, rooms were clean and cosy, beds were very comfy too, little bit...”
    Michal Michal Ireland Ireland
  • “The Property location was amazing, couldn’t ask for a better location. The beds were comfortable. The breakfast was great, cooked to order eggs! Nice roof top bar overlooking the river!”
    Adam Adam United States of America United States of America
  • “Everything from location to room to staff to food to amenities to atmosphere to ...., to ......., to......., perfect cannot ask for more.”
    Waleed Waleed Saudi Arabia Saudi Arabia
  • “The breakfast was one of the most awesome meals we have ever experienced anywhere in our travels, Magnificent!!!!!!!!!”
    Arlene Arlene United States of America United States of America

Stay in the heart of Krakow – Excellent location – show map

The Sheraton Grand Krakow is a 5-star hotel located in the very heart of the city, at the foot of The Royal Wawel Castle and just 150 feet from the Vistula River boulevards. The property features spacious, fully renovated, luxurious rooms and suites, deluxe service and modern recreational facilities.

All rooms have manual air condition and flat-screen smart TVs with wide range of satellite channels and possibility to connect mobile devices via Bluetooth. Each comes with tea and coffee-making facilities. Grand Deluxe, Club Rooms and suites offers beautiful views to the river, Wawel Castle or both. Club rooms and Suites also offer coffee machines and enhanced guestroom amenities.

The Hotel offers 4 different bars and restaurants with vast range of menus and great choice of beverages. The Olive is the main, fine dining restaurant located in spectacular glass-roofed atrium, which offers the best combination of traditional and modern Polish cuisine with international influences, made with taste and artistry by the Executive Chef Jacek Filipczyk.

There is also SomePlace Else, the sports bar, serving savory casual cuisine with Tex-Mex twist, with a summer garden where during summer you can enjoy live cooking in the open air. At the 5th floor you can find The Roof Top Terrace, uniquely appointed Lounge Bar with the best choice of refreshing cocktails and light snacks accompanied with the best view. The last venue is Qube Vodka Bar & Café, a lobby bar with delicious coffee, desserts and great variety of vodkas and liquors from Poland and all over the world.

Sheraton Grand Krakow features an indoor swimming pool, a sauna and a Sheraton Fitness. Front desk staff is available 24 hours a day and can arrange concierge services.

The hotel is located just 2,950 feet from the beautiful Main Market Square. Kazimierz Jewish District is only a 12-minute walk away.

This is our guests' favorite part of Krakow, according to independent reviews.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

We speak your language!

Sheraton Grand Krakow has been welcoming Booking.com guests since Sept 11, 2009
Hotel chain/brand: Sheraton

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Brilliant!

Most popular amenities

1 swimming pool
Parking
Free WiFi
Pet friendly
Airport shuttle
Bar

Good for couples – they rated the facilities 8.7 for two-person stays.

ATM: Need cash? This property has an ATM on site.

Sheraton

뀐 Located in the heart of Krakow, this hotel has an excellent location score of 9.5

끉 Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish, Vegetarian, Vegan, American

끸 Private parking at the hotel

Loyal Customers

끖 There are more repeat guests here than most other properties.

Saved to 3106 lists

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Starting April 6, 2020, your chosen cancellation policy will apply, regardless of the coronavirus. We recommend booking an option with free cancellation in case your travel plans change. Read more

Availability

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  • 1 king bed
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  • 1 king bed
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  • 1 king bed
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6 properties in Krakow like Sheraton Grand Krakow were booked in the last 12 hours on our site

Guest reviews

9.0
Awesome
1,408 reviews
Read more

Select topics to read reviews:

See what guests loved the most:

  • Etienne Malta

    “Hotel is very beautiful. Close to the Old Town. The rooms as very pleasant and comfortable. Very Good breakfast.”

  • Lesley United Arab Emirates

    “It's a nice hotel, the rooms are spacious and really comfortable. Breakfast was great. I used the swimming pool a few times with usually only with another person. It's in an ideal location for walking round Krakow and the staff were really friendly and helpful and organised our return to the airport as well and showing us where to go in Krakow.” Read more

  • Gordon United Kingdom

    “The location of the hotel is fantastic:: I requested a room on a high floor overlooking the river and this was provided, which boosted our experience. The bed was absolutely fantastic. Our only small criticism of the room was that UK TV channels were very restricted as we wanted to keep up with the election news. The breakfasts were also fantastic, if a bit expensive. We will definitely visit Krakow again - lovely city with lots to see and do - and we will definitely stay again at the Sheraton Grand Hotel.” Read more

  • Chris United Kingdom

    “A lovely open well located property, with excellent friendly staff. The bed was super comfortable.”

  • Marios Greece

    “The location was quite good. Near the Castle. Very clean and comfortable.”

  • Robert United States of America

    “When we said we were taking an all day tour, they prepared a box with breakfast and lunch items for each of us!”

  • Michal Ireland

    “breakfast was nice selection and staff at breakfast was very friendly whole stay was amazing, location of this hotel is one of the best, rooms were clean and cosy, beds were very comfy too, little bit awkward way of accessing the wardrobe as doors were sliding and to open the fridge you had to make sure the both sides doors are fully closed, this was one very annoying thing which I have never seen in 5 star hotels.” Read more

  • Adam United States of America

    “The Property location was amazing, couldn’t ask for a better location. The beds were comfortable. The breakfast was great, cooked to order eggs! Nice roof top bar overlooking the river! ”

  • Waleed Saudi Arabia

    “Everything from location to room to staff to food to amenities to atmosphere to ...., to ......., to......., perfect cannot ask for more. ”

  • Arlene United States of America

    “The breakfast was one of the most awesome meals we have ever experienced anywhere in our travels, Magnificent!!!!!!!!!”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Sheraton Grand Krakow

Welcoming Booking.com guests since Sept 11, 2009

We speak your language

The property usually replies within a few hours

Thanks! You'll receive an email as soon as the property answers your question.

  • Do you accept guests without business purposes due to COVID? We are traveler couple, from Warsaw. Also is pool/sauna open now ?

    As per polish government announcement , hotel can accept reservations indicated in the regulations only. Please check current restrictions in order to receive more information. Please note fitness center is closed.


    You found this answer helpful

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4 reasons to choose Sheraton Grand Krakow

Why book with us?

Prices you can't beat!

Manage your bookings online

The staff speaks English

Booking is safe

Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
Located in the historic old town

Spend your nights in Krakow's Old Town where countless churches, statues, and mansions stand as testaments to over a thousand years of Polish history. Plus there’s the enormous town square – the largest in Europe.

What's nearby
  • Dragon's Den
    0.2 miles
  • Planty
    0.2 miles
  • Wawel Royal Castle
    0.3 miles
  • Archeological Museum
    0.3 miles
  • Church of St. Giles
    0.3 miles
  • St. Francis of Assisi's Church
    0.3 miles
  • Manggha Museum of Japanese Art and Technology
    0.3 miles
  • St. Andrew's Church
    0.3 miles
  • Jagiellonian University
    0.4 miles
  • Potocka Gallery
    0.4 miles
Top attractions
  • National Museum of Krakow
    0.4 miles
  • Marszałek Piłsudski Stadium
    0.5 miles
  • Main Market Square
    0.5 miles
  • Cloth Hall
    0.6 miles
  • Lost Souls Alley
    0.6 miles
  • Wisla Krakow Stadium
    1 miles
  • Galeria Krakowska
    1.1 miles
  • Schindler Factory Museum
    1.5 miles
  • Krakow Aqua Park
    3.3 miles
  • Wieliczka Salt Mine
    7.5 miles
Natural Beauty
  • River Wisla
    0.1 miles
Closest Airports
  • John Paul II International Airport Kraków–Balice
    5.9 miles
  • Katowice Airport
    47.6 miles
* All distances are measured in straight lines. Actual travel distances may vary.

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Brilliant!
3 Restaurants On Site

    Roof Top Terrace & Lounge Bar

    Food: International

    Open for: Brunch, Lunch, Dinner, Cocktail hour

    Menu: À la carte

    SomePlace Else Sports Bar

    Food: American, International, Grill/BBQ

    Open for: Lunch, Dinner, Cocktail hour

    Menu: À la carte

    Qube Vodka Bar & Café

    Food: International

    Open for: Breakfast, Brunch, Lunch, Dinner, Cocktail hour

    Menu: À la carte

Amenities of Sheraton Grand Krakow Great facilities! Review score, 8.8

Most popular amenities

1 swimming pool
Parking
Free WiFi
Pet friendly
Airport shuttle
Bar
Outdoors
  • Sun deck
  • Terrace
  • Garden
Pets
  • Free! Pets are allowed. No extra charges.

Activities
  • Walking tours Additional charge
  • Cycling
  • Pool table
Food & Drink
  • Bottle of water
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
  • Free! WiFi is available in public areas and is free of charge.

Parking

    Private parking is possible on site (reservation is not possible) and costs 100 zł per day.

  • Electric vehicle charging station
  • Parking garage
Transportation
  • Airport drop-off Additional charge
  • Airport pickup Additional charge
Front Desk Services
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Ticket service
  • Tour desk
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
Cleaning Services
  • Shoeshine
  • Ironing service
  • Dry cleaning
  • Laundry
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Pet basket
  • Air conditioning
  • Smoke-free property
  • Heating
  • Packed lunches
  • Gift shop
  • Elevator
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Newspapers
  • Room service
Indoor swimming pool
  • Free! All pools are free of charge

Spa
  • Locker rooms
  • Fitness
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty services
  • Massage Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Italian
  • Polish
  • Russian

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Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules Sheraton Grand Krakow takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free
3+ years
Extra bed by request
Free

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Free! Pets are allowed. No extra charges.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Cards accepted at this hotel

Mastercard Visa JCB Diners Club American Express Sheraton Grand Krakow accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Sheraton Grand Krakow accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Sheraton Grand Krakow

  • From the nearest airport, you can get to Sheraton Grand Krakow by:

    • Taxi 30min

  • The following parking options are available to guests staying at Sheraton Grand Krakow (subject to availability):

    • Parking
    • On-site parking
    • Private Parking
    • Parking garage
    • Electric vehicle charging station

  • Check-in at Sheraton Grand Krakow is from 3:00 PM, and check-out is until 12:00 PM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Sheraton Grand Krakow may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Sheraton Grand Krakow can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Vegan
    • American
    • À la carte

  • Sheraton Grand Krakow offers the following activities/services (charges may apply):

    • Indoor pool
    • Fitness center
    • Sauna
    • Massage
    • Cycling
    • Pool table
    • Manicure
    • Beauty services
    • Fitness
    • Facial treatments
    • Body treatments
    • Walking tours
    • Pedicure
    • Locker rooms
    • Body scrub

  • Sheraton Grand Krakow is 3,100 feet from the center of Krakow.

  • Room options at Sheraton Grand Krakow include:

    • Double
    • Twin
    • Suite

  • Sheraton Grand Krakow has 3 restaurants:

    • Roof Top Terrace & Lounge Bar
    • SomePlace Else Sports Bar
    • Qube Vodka Bar & Café

9.0 Awesome 1,408 reviews 100% real guest experiences
  • Awesome: 9+

    939

  • Good: 7 – 9

    373

  • Okay: 5 – 7

    83

  • Poor: 3 – 5

    9

  • Very Poor: 1 – 3

    4

Categories
  • Staff9.2
  • Facilities8.8
  • Cleanliness9.2
  • Comfort9.2
  • Value for money8.2
  • Location9.5
  • Free WiFi8.8

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    How to get to Sheraton Grand Krakow from John Paul II International Airport Kraków–Balice
    • Taxi
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    The Best of Krakow

    Click here to see more hotels and accommodations near popular landmarks in Krakow

    Attractions

    • Krakow Aqua Park
    • Lost Souls Alley

    Landmarks

    • Cloth Hall
    • St. Mary's Basilica
    • Jagiellonian University
    • Izaak Synagogue
    • Collegium Maius

    Monuments

    • St. Florian's Gate
    • Town Hall Tower
    • Old Synagogue
    • High Synagogue
    • Adam Mickiewicz Monument

    Museums

    • Wawel Royal Castle
    • Schindler Factory Museum
    • National Museum of Krakow
    • Wieliczka Salt Mine
    • Polish Aviation Museum
    • Historical Museum of Krakow

    Popular Areas

    • Main Market Square

    Shopping Areas

    • Galeria Krakowska
    • Bonarka City Center

    Stadiums or Arenas

    • Wisla Krakow Stadium
    • Marszałek Piłsudski Stadium

    Theaters

    • Old Theatre

    Airports

    • John Paul II International Airport Kraków–Balice (KRK) 5.9 miles
    • Katowice Airport (KTW) 47.6 miles

    Train Stations

    • Krakow Central Station

    Most Popular Cities

    • Wieliczka
    • Wadowice
    • Rabka-Zdrój
    • Bochnia
    • Brzesko
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