Name: Sheraton Grand Krakow
Address: Powiśle 7, Old Town, 31-101 Krakow, Poland, Powiśle 7, Lesser Poland, 31-101, Poland
Price range: Prices for upcoming dates start at $106 per night (We Price Match)
Rating: 8.9

Info & prices
Facilities
House Rules
Guest Reviews (1,721)

Hotel Sheraton Grand Krakow

This is a Preferred Partner property. It's committed to giving guests a positive experience with its excellent service and great value. This property might pay Booking.com a little more to be in this Program. Airport shuttle. Airport shuttle available – additional charges may apply. You can request this in the next step.

This neighborhood is a great choice for travelers interested in food, restaurants and history – Check location Powiśle 7, Old Town, 31-101 Krakow, Poland – This neighborhood is a great choice for travelers interested in food, restaurants and history – Check location

*9.2* Wawel Royal Castle: only 5 minutes away! (1,350 feet by foot)

Lock in a great price for Sheraton Grand Krakow – rated 8.9 by recent guests!

to get started.

Almost every thing stuff , the room , location , breakfast friendly and warm welcoming

Faisal, Saudi Arabia

Loved everything about this hotel. Such a pleasant stay. Breakfast was fantastic, rooms very clean, internet connection very good and the location amazing. Even though I didnt like Krakow a lot, this hotel exceeded my expectations

Konstantina, Greece

The beds were extremely comfortable and rooms are very quiet

Heather, United States of America

The location is great, when I checked in, people were very friendly. But when I wanted to get my car our of the parking. It was a bit harsh in asking for paying the bill for the parking.

Abzkhaldi, Jordan

The staff was very friendly, helpful, and professional. They helped us with every question or problem we met. The rooms were very clean and comfortable with pretty much space. In general, the place is highly recommended.

Idan, Norway

The spa & rooms were the best! Small service of beauty treatments but amazing Staff were helpful & food lovely in the restaurant Rooms spacious and comfortable Location great & central

Christy, United Kingdom

Loved the comfy beds and the cleanliness of the hotel. Great to have the pool to unwind in at the end of our sightseeing days👍

Yvonne, Ireland

Good location at the less busy side of old town. Walking distance to the MNK and Manggha Museum. Attentive staff

Helcio, Brazil

I usually rate highly in cleanliness and hospitality of the staff. In this case...perfect.

John, Poland

Hotel was good, room good and clean, staff is kind and professional but not really friendly, quite cold treatment.

Bernitroll, Indonesia

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9.3

Excellent location!
Great neighborhood
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Great breakfast
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Great neighborhood
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Very comfy beds
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Great check-in experience
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Great check-in experience

What guests loved the most:
“Almost every thing stuff , the room , location , breakfast friendly and warm welcoming”

Faisal Saudi Arabia
“Loved everything about this hotel. Such a pleasant stay. Breakfast was fantastic, rooms very clean, internet connection very good and the location amazing. ”

Konstantina Greece
“The beds were extremely comfortable and rooms are very quiet”

Heather United States of America
“The location is great, when I checked in, people were very friendly. But when I wanted to get my car our of the parking. It was a bit harsh in asking for paying the bill for the parking.”

Abzkhaldi Jordan
“The staff was very friendly, helpful, and professional. They helped us with every question or problem we met. The rooms were very clean and comfortable with pretty much space. ”

Idan Norway
“The spa & rooms were the best! Small service of beauty treatments but amazing Staff were helpful & food lovely in the restaurant Rooms spacious and comfortable Location great & central”

Christy United Kingdom
“Loved the comfy beds and the cleanliness of the hotel. Great to have the pool to unwind in at the end of our sightseeing days👍”

Yvonne Ireland
“Good location at the less busy side of old town. Walking distance to the MNK and Manggha Museum. Attentive staff”

Helcio Brazil
“I usually rate highly in cleanliness and hospitality of the staff. In this case...perfect.”

John Poland
“Hotel was good, room good and clean, staff is kind and professional but not really friendly, quite cold treatment.”

Bernitroll Indonesia

Stay in the Heart of Krakow –

One of our top picks in Krakow.The Sheraton Grand Krakow is a 5-star hotel located in the very heart of the city, at the foot of The Royal Wawel Castle and just 150 feet from the Vistula River boulevards. The property features spacious, fully renovated, luxurious rooms and suites, deluxe service and modern recreational facilities.

All rooms have manual air condition and flat-screen smart TVs with wide range of satellite channels and possibility to connect mobile devices via Bluetooth. Each comes with tea and coffee-making facilities. Grand Deluxe, Club Rooms and suites offers beautiful views to the river, Wawel Castle or both. Club rooms and Suites also offer coffee machines and enhanced guestroom amenities.

The Hotel offers 4 different bars and restaurants with vast range of menus and great choice of beverages. The Olive is the main, fine dining restaurant located in spectacular glass-roofed atrium, which offers the best combination of traditional and modern Polish cuisine with international influences, made with taste and artistry by the Executive Chef Jacek Filipczyk.

There is also SomePlace Else, the sports bar, serving savory casual cuisine with Tex-Mex twist, with a summer garden where during summer you can enjoy live cooking in the open air. At the 5th floor you can find The Roof Top Terrace, uniquely appointed Lounge Bar with the best choice of refreshing cocktails and light snacks accompanied with the best view. The last venue is Qube Vodka Bar & Café, a lobby bar with delicious coffee, desserts and great variety of vodkas and liquors from Poland and all over the world.

Sheraton Grand Krakow features an indoor swimming pool, a sauna and a Sheraton Fitness. Front desk staff is available 24 hours a day and can arrange concierge services.

The hotel is located just 2,950 feet from the beautiful Main Market Square. Kazimierz Jewish District is only a 12-minute walk away.

Old Town is a great choice for travelers interested in food, restaurants and history.

This is our guests' favorite part of Krakow, according to independent reviews.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

We speak your language!

Sheraton Grand Krakow has been welcoming Booking.com guests since Sept 11, 2009

Hotel Chain: Sheraton , Sheraton Grand

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Most Popular Facilities

Parking

Swimming pool

Indoor pool

Pet friendly

Airport shuttle

WiFi

Bar

Good for couples – they rated the facilities 8.7 for two-person stays.

ATM: Need cash? This property has an ATM on site.

Guests love...

“friendly staff”
63 related reviews

“comfortable bed”
51 related reviews

“great breakfast”
28 related reviews

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

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Rooms

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Children

Sleeps	Room Type
	Deluxe, Guest room, 1 King, City or Atrium view	Show prices
Start of dialog content 댴 Private bathroom This double room features a flat-screen TV, air conditioning and minibar. Room Facilities: • Minibar • Shower • Bathtub • Safe • TV • Telephone • Air conditioning • Hairdryer • Iron • Bathrobe • Desk • Ironing facilities • Free toiletries • Private Bathroom • Satellite channels • Carpeted • Laptop safe • Flat-screen TV • Wake-up service • Electric kettle • Wardrobe or closet • City view • Linens • Upper floors accessible by elevator • Entire unit wheelchair accessible • Toilet paper Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Grand Deluxe, Guest room, 1 King, Wawel or Vistula view	Show prices
Start of dialog content 댴 Private bathroom This double room has a satellite TV, electric kettle and minibar. Room Facilities: • Minibar • Shower • Bathtub • Safe • TV • Telephone • Air conditioning • Hairdryer • Iron • Bathrobe • Desk • Ironing facilities • Free toiletries • Private Bathroom • Satellite channels • Carpeted • Interconnecting room(s) available • Laptop safe • Flat-screen TV • Wake-up service • Electric kettle • Wardrobe or closet • City view • River view • Linens • Upper floors accessible by elevator • Toilet paper Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Deluxe, Guest room, 2 Twin/Single Bed(s)	Show prices
Start of dialog content 댴 Private bathroom This twin room features a bathrobe, air conditioning and electric kettle. Room Facilities: • Minibar • Shower • Bathtub • Safe • TV • Telephone • Air conditioning • Hairdryer • Iron • Bathrobe • Desk • Ironing facilities • Free toiletries • Private Bathroom • Satellite channels • Carpeted • Interconnecting room(s) available • Laptop safe • Flat-screen TV • Wake-up service • Electric kettle • Wardrobe or closet • Linens • Upper floors accessible by elevator • Entire unit wheelchair accessible • Toilet paper Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Grand Deluxe, Guest room, 2 Twin/Single Bed(s)	Show prices
Start of dialog content 댴 Private bathroom This double room has air conditioning, bathrobe and minibar. Room Facilities: • Minibar • Shower • Bathtub • Safe • TV • Telephone • Air conditioning • Hairdryer • Iron • Bathrobe • Desk • Ironing facilities • Free toiletries • Private Bathroom • Satellite channels • Carpeted • Laptop safe • Flat-screen TV • Wake-up service • Electric kettle • Wardrobe or closet • Linens • Upper floors accessible by elevator • Toilet paper Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Club Room, Club lounge access, Guest room, 1 King	Show prices
Start of dialog content 댴 Private bathroom This double room features a executive lounge access, minibar and bathrobe. Room Facilities: • Minibar • Shower • Bathtub • Safe • TV • Telephone • Air conditioning • Hairdryer • Iron • Bathrobe • Desk • Ironing facilities • Free toiletries • Private Bathroom • Satellite channels • Carpeted • Interconnecting room(s) available • Laptop safe • Flat-screen TV • Wake-up service • Executive Lounge Access • Wardrobe or closet • Coffee machine • City view • River view • Linens • Upper floors accessible by elevator • Toilet paper Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Club room, Club lounge access, Guest room	Show prices
Start of dialog content 댴 Private bathroom This double room has a bathrobe, executive lounge access and air conditioning. Room Facilities: • Minibar • Shower • Bathtub • Safe • TV • Telephone • Air conditioning • Hairdryer • Iron • Bathrobe • Desk • Ironing facilities • Free toiletries • Private Bathroom • Satellite channels • Carpeted • Interconnecting room(s) available • Laptop safe • Flat-screen TV • Wake-up service • Executive Lounge Access • Wardrobe or closet • Coffee machine • City view • Linens • Upper floors accessible by elevator • Toilet paper Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Deluxe Suite, Club lounge access, 1 Bedroom Suite, 1 King	Show prices
Start of dialog content 댴 Private bathroom This suite features a flat-screen TV, minibar and air conditioning. Room Facilities: • Minibar • Shower • Bathtub • Safe • TV • Telephone • Air conditioning • Hairdryer • Iron • Bathrobe • Desk • Ironing facilities • Free toiletries • Private Bathroom • Satellite channels • Carpeted • Interconnecting room(s) available • Laptop safe • Flat-screen TV • Wake-up service • Executive Lounge Access • Wardrobe or closet • Coffee machine • City view • River view • Linens • Upper floors accessible by elevator • Toilet paper Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content

Just booked in Krakow 8 hotels like Sheraton Grand Krakow were just booked on our site

5 reasons to choose Sheraton Grand Krakow

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Krakow

Hotel surroundings – This neighborhood is a great choice for travelers interested in food, restaurants and history – Check location Guests loved walking around the neighborhood!

Spend your nights in Krakow's Old Town where countless churches, statues, and mansions stand as testaments to over a thousand years of Polish history. Plus there’s the enormous town square – the largest in Europe.

Closest Landmarks

Dragon's Den
0.2 miles
Planty
0.2 miles
Wawel Royal Castle
0.3 miles
Archeological Museum
0.3 miles
St. Idzi's Church
0.3 miles
Krypta u Pijarów Gallery
0.3 miles
St. Francis of Assisi's Church
0.3 miles
Museum of Japanese Art and Technology
0.3 miles
St. Andrew's Church
0.3 miles
Jagiellonian University
0.4 miles

Restaurants & Markets

Jubilat Supermarket
0.2 miles

Natural Beauty

Wisla River
0.1 miles

Closest Airports

John Paul II International Airport Kraków–Balice
5.9 miles
Katowice Airport
47.6 miles

What Travelers Love About This Location

“Comfortable beds, lovely room-service food that was delivered very quickly. Very good breakfast buffet, everything was nice and fresh, nothing lacking. A nice t...”

Lita77777

Sweden

8.7

“We got an automatic upgrade on arrival, which was 3 hours before we were supposed to check in. The central A/C in this weather was a blessing, especially in...”

Michal

Poland

9.1

“fantastic location near the castle & a short walk from the main square. great room, very comfortable & view of the river! recommend the roof terrace for...”

Tina

United Kingdom

9.5

Are you missing any information about this area?

Brilliant!

1 Restaurant On Site

The Olive

Food: Mediterranean, Polish

Open for: Breakfast, Brunch, Lunch, Dinner

Menu: À la carte

House Rules Sheraton Grand Krakow takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

Free! One child under 12 years stays free of charge when using existing beds.

Free! All children under 2 years stay free of charge in a crib.

All children under 16 years are charged PLN 216 per night for extra beds.

Any additional older children or adults are charged PLN 216 per night for extra beds.

The maximum number of extra beds in a room is 1.

Any type of extra bed or crib is upon request and needs to be confirmed by management.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

No age restriction

There's no age requirement for check-in

Pets

Free! Pets are allowed. No extra charges.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Sheraton Grand Krakow accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

“Loved everything about this hotel. Such a pleasant stay. Breakfast was fantastic, rooms very clean, internet connection very good and the location amazing. Even though I didnt like Krakow a lot, this hotel exceeded my expectations”

Konstantina

Greece

“The location is great, when I checked in, people were very friendly. But when I wanted to get my car our of the parking. It was a bit harsh in asking for paying the bill for the parking.”

Abzkhaldi

Jordan

“The staff was very friendly, helpful, and professional. They helped us with every question or problem we met. The rooms were very clean and comfortable with pretty much space. In general, the place is highly recommended.”

Idan

Norway

“The spa & rooms were the best! Small service of beauty treatments but amazing Staff were helpful & food lovely in the restaurant Rooms spacious and comfortable Location great & central”

Christy

See all guest reviews for Sheraton Grand Krakow

Newest Reviews for Sheraton Grand Krakow

Reviewed: January 15, 2019

David
United Kingdom

1 helpful vote
10

Exceptional
- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
Nothing
Excellent hotel

Stayed in January 2019
Reviewed: January 10, 2019

Martin
United Kingdom
10

“Lovely trip to Krakow”
- • Leisure trip
- • Couple
- • Deluxe, Guest room, 1 King, City or Atrium view
- • Stayed 2 nights
Nothing, the hotel was impeccable.
Excellent breakfast, possibly one of the best I've had in a hotel in a long time. Very friendly staff, great location and thoroughly spotless hotel. There's a pub attached (sports bar, can't recall the name)- very good drinks selection and atmosphere. I would stay here again with no hesitation.

Stayed in December 2018
Reviewed: January 10, 2019

Yousif
United Arab Emirates

1 helpful vote
10

Exceptional
- • Leisure trip
- • Family with young children
- • 2 rooms
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing
Every thing

Stayed in January 2019
Reviewed: January 9, 2019

Faisal
Saudi Arabia

2 helpful votes
8.8

Excellent
- • Leisure trip
- • Couple
- • Deluxe, Guest room, 1 King, City or Atrium view
- • Stayed 2 nights
- • Submitted from a mobile device
i find one dirty towel in the bathroom
Almost every thing stuff , the room , location , breakfast friendly and warm welcoming

Stayed in January 2019
Reviewed: January 7, 2019

Rosanne
South Africa
4.2

“5* prices 3* rating”
- • Leisure trip
- • Solo traveler
- • Deluxe, Guest room, 1 King, City or Atrium view
- • Stayed 2 nights
- • Submitted from a mobile device
I’ve sent an email with my overall experience and no one has bothered to respond. Poor service proved again. Please reply to my email sent the 4th January. Thank you

Stayed in January 2019
Reviewed: January 5, 2019

Tamas
Hungary
9.2

Awesome
- • Leisure trip
- • Family with young children
- • Deluxe, Guest room, 1 King, City or Atrium view
- • Stayed 5 nights
- • Submitted from a mobile device
We had dinner on the 1st of January in Olive Restaurant. My daughter ate the duck, but it wasn’t fresh for almost 100 PLZL! 😩 Spa area is very small with only 4 beds, pool and sauna.

Stayed in January 2019
Reviewed: January 5, 2019

Jack
United Kingdom
9.6

“Excellent”
- • Leisure trip
- • Couple
- • Deluxe, Guest room, 2 Twin/Single Bed(s)
- • Stayed 4 nights
- • Submitted from a mobile device
Pool was a bit cold Spa/pool could be improved (no jacuzzi for instance)
Staff were excellent Location is fantastic Extremely comfortable bed

Stayed in January 2019
Reviewed: January 4, 2019

Mary
Ireland
9.2

Awesome
- • Leisure trip
- • Family with young children
- • 2 rooms
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Luxurious and comfortable

Stayed in January 2019
Reviewed: January 4, 2019

Irina
Malta
10

Exceptional
- • Leisure trip
- • Family with young children
- • Deluxe, Guest room, 2 Twin/Single Bed(s)
- • Stayed 1 night
- • Submitted from a mobile device
Good location and friendly personnel. The New Year celebration was fantastic , very well organized with warm atmosphere. Highly recommend

Stayed in December 2018
Reviewed: January 2, 2019

Ross
Ireland
8.8

“Very good! ”
- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room
- • Stayed 5 nights
- • Submitted from a mobile device
Pool small No jacuzzi or didn’t see it... Changing facilities etc. very average Bathrooms while spotless could be slightly better appointed. Better toiletries and shower up grade. (Shower leaked badly on to the bathroom floor) Concierge while very nice could have been better informed- do appreciate she was pre-occupied With New Years Eve party arrangements/sales in the hotel however would have been nice if she was better informed of a decent selection of alternative options for guests to consider. Roof top bar closed (was winter but could be upgraded for all year use?) All in all very good and would recommend.
Location - superb Staff - very friendly! Clean - place spotless LGBT Friendly

Stayed in January 2019
Reviewed: January 2, 2019

Mark
United Kingdom

1 helpful vote
9.6

Exceptional
- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
The sauna was male and female, which meant my wife and I could not have a sauna together. They should change this and ensure that pool attire is worn in the sauna.
Great location overlooking the river and within walking distance of the main square 10 mins and Jewish quarter 15 mins.

Stayed in January 2019
Reviewed: January 2, 2019

Amber
Egypt

22 helpful votes
10

Exceptional
- • Leisure trip
- • Group of friends
- • Deluxe Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
Beautiful hotel with a great staff.

Stayed in January 2019
Reviewed: January 1, 2019

Anonymous
Romania
8.8

Excellent
- • Leisure trip
- • Couple
- • Deluxe, Guest room, 2 Twin/Single Bed(s)
- • Stayed 1 night
- • Submitted from a mobile device
the staff members could not accommodate my request for a king bed ( even if that was an extra charge that I was more than willing to pay) no solution was found for this and me and my husband had two separated beds that were zipped together but we felt the gap when sleeping . This maybe was due to the fact that there was “no rooms” available at all. In this case I can accept that no solution can be found. And the staff members don’t smile at all for the customers, are very serious .
Location , fast customer service ,cleanliness.

Stayed in January 2019
Reviewed: December 31, 2018

Konstantina
Greece
10

Exceptional
- • Leisure trip
- • Couple
- • Grand Deluxe, Guest room, 1 King, Wawel or Vistula view
- • Stayed 2 nights
- • Submitted from a mobile device
Everything was amazing
Loved everything about this hotel. Such a pleasant stay. Breakfast was fantastic, rooms very clean, internet connection very good and the location amazing. Even though I didnt like Krakow a lot, this hotel exceeded my expectations

Stayed in December 2018
Reviewed: December 29, 2018

Lita77777
Sweden

4 helpful votes
8.8

“A comfortable stay”
- • Business trip
- • Group of friends
- • Deluxe, Guest room, 2 Twin/Single Bed(s)
- • Stayed 1 night
We were 2 people but there was only 1 set of toiletries. There were no extra pillows available in the room. My travel companion was sick and needed medicine, and one lady at the front desk informed us that the hotel could offer a flu-medicine pickup at the nearest open pharmacy at an additional cost. When I later went to ask for that, there was someone else at the front desk who said that wasn't possible.
Comfortable beds, lovely room-service food that was delivered very quickly. Very good breakfast buffet, everything was nice and fresh, nothing lacking. A nice touch with local honey being among the options. Everything was very clean and it was a good location with a nice view.

Stayed in December 2018

Hotel Sheraton Grand Krakow

Sheraton Grand Krakow This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Stay in the Heart of Krakow – Excellent location – show map

Most Popular Facilities

Guests love...

Availability

5 reasons to choose Sheraton Grand Krakow

Why book with us?

See availability Hotel surroundings – This neighborhood is a great choice for travelers interested in food, restaurants and history – Check location Excellent location – show map Guests loved walking around the neighborhood!

Closest Landmarks

Restaurants & Markets

Natural Beauty

Closest Airports

Most Popular Landmarks

What Travelers Love About This Location

The Olive

See availability Facilities of Sheraton Grand Krakow Great facilities! Review score, 8.7

Most Popular Facilities

Outdoors

Pool and Spa

Pets

Activities

Food & Drink

Internet

Parking

Transportation

Front Desk Services

Entertainment & Family Services

Cleaning Services

Business Facilities

General

Languages Spoken

See availability House Rules Sheraton Grand Krakow takes special requests – add in the next step!

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Sheraton Grand Krakow

Stay in the Heart of Krakow –

Hotel surroundings – This neighborhood is a great choice for travelers interested in food, restaurants and history – Check location Guests loved walking around the neighborhood!

Facilities of Sheraton Grand Krakow Great facilities! Review score, 8.7

House Rules Sheraton Grand Krakow takes special requests – add in the next step!