Hotel
 Sheraton Grand Krakow

Airport shuttle. Airport shuttle available – additional charges may apply. You can request this in the next step.

Powiśle 7, Old Town, 31-101 Krakow, Poland – Excellent location – show map

Excellent location – rated 9.5/10! (score from 1366 reviews)

Real guests • Real stays • Real opinions

8.8
Excellent
1,368 reviews

Friendly, helpfull and polite people! The hotel is stunning and I really felt like home. Exceptional experience. The club lounge woth every penny, the Vistula river was beautiful and bar on the roof was an amazing additional

Karolia Poland

The room was comfortable and when I asked for a different pillow, it was delivered quickly. Breakfast was what I expected- very good. Location is wonderful, because of the views.

Krystyna United Kingdom

The bed was so comfortable and the staff were fantastic

Danielle United Kingdom

The property was literally at the base of Wawel Castle. I could see the dragon breathing fire from our room. A close walk to Old Town and lots of shops and restaurants. It was quiet and very clean.

Crystal United States of America

Hotel is very beautiful. Close to the Old Town. The rooms as very pleasant and comfortable. Very Good breakfast.

Etienne Malta

It's a nice hotel, the rooms are spacious and really comfortable. Breakfast was great. I used the swimming pool a few times with usually only with another person. It's in an ideal location for walking round Krakow and the staff were really friendly and helpful and organised our return to the airport as well and showing us where to go in Krakow.

Lesley United Arab Emirates

The location of the hotel is fantastic:: I requested a room on a high floor overlooking the river and this was provided, which boosted our experience. The bed was absolutely fantastic. Our only small criticism of the room was that UK TV channels were very restricted as we wanted to keep up with the election news. The breakfasts were also fantastic, if a bit expensive. We will definitely visit Krakow again - lovely city with lots to see and do - and we will definitely stay again at the Sheraton Grand Hotel.

Gordon United Kingdom

A lovely open well located property, with excellent friendly staff. The bed was super comfortable.

Chris United Kingdom

The location was quite good. Near the Castle. Very clean and comfortable.

Marios Greece

When we said we were taking an all day tour, they prepared a box with breakfast and lunch items for each of us!

Robert United States of America
8.8
Excellent
1,368 reviews
  • What guests loved the most:
  • “Friendly, helpfull and polite people! The hotel is stunning and I really felt like home. Exceptional experience.”
    Karolia Karolia Poland Poland
  • “The room was comfortable and when I asked for a different pillow, it was delivered quickly. Breakfast was what I expected- very good. Location is wonderful, because of the views.”
    Krystyna Krystyna United Kingdom United Kingdom
  • “The bed was so comfortable and the staff were fantastic”
    Danielle Danielle United Kingdom United Kingdom
  • “The property was literally at the base of Wawel Castle. I could see the dragon breathing fire from our room. A close walk to Old Town and lots of shops and restaurants. It was quiet and very clean.”
    Crystal Crystal United States of America United States of America
  • “Hotel is very beautiful. Close to the Old Town. The rooms as very pleasant and comfortable. Very Good breakfast.”
    Etienne Etienne Malta Malta
  • “It's a nice hotel, the rooms are spacious and really comfortable. Breakfast was great. I used the swimming pool a few times with usually only with another person.”
    Lesley Lesley United Arab Emirates United Arab Emirates
  • “The location of the hotel is fantastic:: I requested a room on a high floor overlooking the river and this was provided, which boosted our experience. The bed was absolutely fantastic.”
    Gordon Gordon United Kingdom United Kingdom
  • “A lovely open well located property, with excellent friendly staff. The bed was super comfortable.”
    Chris Chris United Kingdom United Kingdom
  • “The location was quite good. Near the Castle. Very clean and comfortable.”
    Marios Marios Greece Greece
  • “When we said we were taking an all day tour, they prepared a box with breakfast and lunch items for each of us!”
    Robert Robert United States of America United States of America

Categories:

  • Staff9.2
  • Facilities8.8
  • Cleanliness9.2
  • Comfort9.2
  • Value for money8.3
  • Location9.5
  • Free WiFi9.0

Stay in the heart of Krakow – Excellent location – show map

The Sheraton Grand Krakow is a 5-star hotel located in the very heart of the city, at the foot of The Royal Wawel Castle and just 150 feet from the Vistula River boulevards. The property features spacious, fully renovated, luxurious rooms and suites, deluxe service and modern recreational facilities.

All rooms have manual air condition and flat-screen smart TVs with wide range of satellite channels and possibility to connect mobile devices via Bluetooth. Each comes with tea and coffee-making facilities. Grand Deluxe, Club Rooms and suites offers beautiful views to the river, Wawel Castle or both. Club rooms and Suites also offer coffee machines and enhanced guestroom amenities.

The Hotel went through recent Lobby and Restaurant renovation and offers 3 different bars and restaurants with vast range of menus and great choice of beverages.
Anima Restaurant is the main, semi-casual Italian dining restaurant located in spectacular glass-roofed atrium, which offers the best breakfast to start the day and great options for business lunch or great dinner with friends and family.
At the 5th floor you can find seasonal The Roof Top Terrace, uniquely appointed Lounge Bar with the best choice of refreshing cocktails and light snacks accompanied with the best view of the river and the Wawel Castle.
There is also SomePlace Else, the sports bar, serving savory casual cuisine with Tex-Mex twist, with a summer garden where during summer you can enjoy live cooking in the open air.

Sheraton Grand Krakow features an indoor swimming pool, a sauna and a Sheraton Fitness. Front desk staff is available 24 hours a day and can arrange concierge services.

The hotel is located just 2,950 feet from the beautiful Main Market Square. Kazimierz Jewish District is only a 12-minute walk away.

This is our guests' favorite part of Krakow, according to independent reviews.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Sheraton Grand Krakow has been welcoming Booking.com guests since Sept 11, 2009
 Hotel chain/brand: Sheraton

Show me more

Most popular amenities

1 swimming pool
Parking
Free WiFi
Pet friendly
Airport shuttle
Tea/Coffee Maker in All Rooms
Bar

ATM: Need cash? This property has an ATM on site.

Property Highlights

Located in the heart of Krakow, this hotel has an excellent location score of 9.5

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish, Vegetarian, Vegan, American

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 4385 lists

Availability

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4 reasons to choose Sheraton Grand Krakow

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.8
Excellent · 1,368 reviews
Read all reviews
Categories:
  • Staff9.2
  • Facilities8.8
  • Cleanliness9.2
  • Comfort9.2
  • Value for money8.3
  • Location9.5
  • Free WiFi9.0

Select topics to read reviews:

See what guests loved the most:

  • Karolia
    PolandPoland
    “Friendly, helpfull and polite people! The hotel is stunning and I really felt like home. Exceptional experience. The club lounge woth every penny, the Vistula river was beautiful and bar on the roof was an amazing additional”
  • Krystyna
    United KingdomUnited Kingdom
    “The room was comfortable and when I asked for a different pillow, it was delivered quickly. Breakfast was what I expected- very good. Location is wonderful, because of the views.”
  • Danielle
    United KingdomUnited Kingdom
    “The bed was so comfortable and the staff were fantastic”
  • Crystal
    United States of AmericaUnited States of America
    “The property was literally at the base of Wawel Castle. I could see the dragon breathing fire from our room. A close walk to Old Town and lots of shops and restaurants. It was quiet and very clean.”
  • Etienne
    MaltaMalta
    “Hotel is very beautiful. Close to the Old Town. The rooms as very pleasant and comfortable. Very Good breakfast.”
  • Lesley
    United Arab EmiratesUnited Arab Emirates
    “It's a nice hotel, the rooms are spacious and really comfortable. Breakfast was great. I used the swimming pool a few times with usually only with another person. It's in an ideal location for walking round Krakow and the staff were really...”
  • Gordon
    United KingdomUnited Kingdom
    “The location of the hotel is fantastic:: I requested a room on a high floor overlooking the river and this was provided, which boosted our experience. The bed was absolutely fantastic. Our only small criticism of the room was that UK TV channels...”
  • Chris
    United KingdomUnited Kingdom
    “A lovely open well located property, with excellent friendly staff. The bed was super comfortable.”
  • Marios
    GreeceGreece
    “The location was quite good. Near the Castle. Very clean and comfortable.”
  • Robert
    United States of AmericaUnited States of America
    “When we said we were taking an all day tour, they prepared a box with breakfast and lunch items for each of us!”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few hours

  • Hello, do you offer a breakfast inclusive in the price option ?
    Good morning,We offer rates with and without breakfast. Please choose the correct option during making the booking. Regards, Reservation Department
    Answered on October 22, 2021
  • Do you accept guests without business purposes due to COVID? We are traveler couple, from Warsaw. Also is pool/sauna open now ?
    As per polish government announcement , hotel can accept reservations indicated in the regulations only. Please check current restrictions in order to receive more information. Please note fitness center is closed.
    Answered on February 2, 2021
  • Hi, i am looking to book 1 room with 3 adults. do you have a room with 3 single beds available on the 27th-30th December please? thanks
    Good afternoon, Please be advised that our rooms are for double occupancy (with king or twin beds), however we could deliver an extra bed for the third person. The additional bed cost 184 PLN gross per day. Regards, Iwona , RES
    Answered on November 30, 2020

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

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Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
Located in the historic old town

Spend your nights in Krakow's Old Town where countless churches, statues, and mansions stand as testaments to over a thousand years of Polish history. Plus there’s the enormous town square – the largest in Europe.

What's nearby
  • Dragon's Den
    0.2 miles
  • Wawel Royal Castle
    0.3 miles
  • Archeological Museum
    0.3 miles
  • Church of St. Giles
    0.3 miles
  • St. Francis of Assisi's Church
    0.3 miles
  • Manggha Museum of Japanese Art and Technology
    0.3 miles
  • St. Andrew's Church
    0.3 miles
  • Jagiellonian University
    0.4 miles
  • Potocka Gallery
    0.4 miles
  • Church of the Holy Apostles Peter and Paul
    0.4 miles
Top attractions
  • National Museum of Krakow
    0.4 miles
  • Marszałek Piłsudski Stadium
    0.5 miles
  • Main Market Square
    0.5 miles
  • Cloth Hall
    0.6 miles
  • Lost Souls Alley
    0.6 miles
  • Wisla Krakow Stadium
    1 miles
  • Galeria Krakowska
    1.1 miles
  • Schindler Factory Museum
    1.5 miles
  • Krakow Aqua Park
    3.3 miles
  • Wieliczka Salt Mine
    7.5 miles
Natural Beauty
  • River Wisla
    0.1 miles
Closest Airports
  • John Paul II International Airport Kraków–Balice
    5.9 miles
  • Katowice Airport
    47.6 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
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3 Restaurants On Site

    Roof Top Terrace & Lounge Bar

    Food: International

    Open for: Brunch, Lunch, Dinner, Cocktail hour

    Menu: À la carte

    SomePlace Else Sports Bar

    Food: American, International, Grill/BBQ

    Open for: Lunch, Dinner, Cocktail hour

    Menu: À la carte

    Anima Restaurant

    Food: Italian

    Open for: Breakfast, Brunch, Lunch, Dinner, Cocktail hour

    Menu: À la carte

Amenities of Sheraton Grand Krakow

Most popular amenities

1 swimming pool
Parking
Free WiFi
Pet friendly
Airport shuttle
Tea/Coffee Maker in All Rooms
Bar
Outdoors
  • Sun deck
  • Terrace
  • Garden
Pets
Pets are allowed. No extra charges.
Activities
  • Walking tours Additional charge
  • Cycling
  • Pool table
Food & Drink
  • Fruit
  • Wine/Champagne
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
Private parking is available on site (reservation is not possible) and costs PLN 120 per day.
  • Electric vehicle charging station
  • Parking garage
Transportation
  • Airport drop-off Additional charge
  • Airport pickup Additional charge
Front Desk Services
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Pet basket
  • Shuttle service (additional charge)
  • Air conditioning
  • Smoke-free property
  • Heating
  • Packed lunches
  • Elevator
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Room service
Indoor swimming pool
Free! All pools are free of charge
  • Open all year
Spa
  • Locker rooms
  • Fitness
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty services
  • Massage Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • German
  • English
  • Polish
  • Russian
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules Sheraton Grand Krakow takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free
3 - 12 years
Extra bed by request
108 zł per child, per night
13 - 17 years
Extra bed by request
183 zł per child, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Free! Pets are allowed. No extra charges.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa JCB Diners Club American Express Sheraton Grand Krakow accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Sheraton Grand Krakow

  • Sheraton Grand Krakow has 3 restaurants:

    • SomePlace Else Sports Bar
    • Anima Restaurant
    • Roof Top Terrace & Lounge Bar

  • From the nearest airport, you can get to Sheraton Grand Krakow by:

    • Taxi 30min

  • Check-in at Sheraton Grand Krakow is from 3:00 PM, and check-out is until 12:00 PM.

  • Guests staying at Sheraton Grand Krakow can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Vegan
    • American
    • À la carte

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Sheraton Grand Krakow may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Sheraton Grand Krakow is 3,100 feet from the center of Krakow.

  • Sheraton Grand Krakow offers the following activities/services (charges may apply):

    • Indoor pool
    • Fitness center
    • Sauna
    • Massage
    • Cycling
    • Pool table
    • Walking tours
    • Manicure
    • Locker rooms
    • Body treatments
    • Beauty services
    • Indoor pool (year-round)
    • Facial treatments
    • Pedicure
    • Fitness
    • Body scrub

  • Room options at Sheraton Grand Krakow include:

    • Double
    • Twin
    • Suite