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About this property
Prime Location: Hotel Unicus Palace Old Town in Kraków offers a central setting with Town Hall Tower a 4-minute walk away, Main Market Square 984 feet nearby, and Wawel Royal Castle a 14-minute walk. John Paul II International Kraków–Balice Airport is 9.3 mi from the property.
Exceptional Facilities: Guests enjoy free WiFi in public areas, private check-in and check-out, a 24-hour front desk, concierge service, and a tour desk. Additional amenities include a paid shuttle service, elevator, daily housekeeping, family rooms, full-day security, breakfast in the room, room service, car hire, and luggage storage.
Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms with walk-in showers, bathrobes, tea and coffee makers, mini-bars, and soundproofing. Additional amenities include city views, work desks, and free toiletries.
Dining Experience: A buffet breakfast with local specialties, warm dishes, juice, fresh pastries, cheese, fruits, and a variety of beverages is available. Room service and a bar provide additional dining options.
Couples in particular like the location – they rated it 9.8 for a two-person trip.
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Guest reviews
Categories:
Staff
9.5
Facilities
9.0
Cleanliness
9.4
Comfort
9.5
Value for money
8.9
Location
9.8
Free Wifi
9.1
Select topics to read reviews:
Guests who stayed here loved
B
Brian
United States
“Good location in the old town. Quick walk to the market square. Nice size room and bathroom”
Paulette
United States
“We got upgraded to a large suite and the location was excellent. Breakfast was also very good.”
Buxton
United States
“Room was comfortable well laid out with relaxing chairs, bathroom shower was large and had plenty of hot water, nice towels”
M
Maria
Australia
“It is an outstanding property, a gem.
We loved every detail. The location is perfect and the staff welcoming and very helpful”
S
Sharon
Italy
“Perfect location for enjoying the old town although a bit hard to find when we arrived late at night. The rooms are lovely, well furnished, very clean and comfortable. Great staff and excellent breakfast.”
R
Rickard
Sweden
“The location was absolutely perfect, close to everything with a carrefour express just on the other side of the street. The adjacent restaurant served delicious food that I really recommend to try.
The room was very good when it came to the...”
A
Alan
Switzerland
“While we didn't have breakfast, we were able to get wonderful coffee each morning and before our departure in the breakfast area. The staff was always gracious and helpful. We had a service dog with us who was graciously welcomed by the staff. We...”
“We love everything! Bed is comfortable, room decoration, staff etc”
P
Patricia
Italy
“Great location. The staff were very professional. The breakfast catered to diverse tastes. The room was extremely comfortable. Attention to detail throughout our stay, from the kind personal note in the room, to the fresh pastry awaiting...”
Hotel area info
House rules
Hotel Unicus Palace Old Town - Destigo Hotels takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Check what conditions apply to each option when making your selection.
Refundable damage deposit
A damage deposit of 300 zł is required on arrival. That's about $82. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds
Child policies
Children of all ages are welcome.
Children 7 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 3 years
Crib upon request
Free
4 - 6 years
Extra bed upon request
Free
7+ years
Extra bed upon request
150 zł per person, per night
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
Cash
Parties
Parties/events are not allowed
The fine print
Must-know information for guests at this property
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel Unicus Palace Old Town - Destigo Hotels of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests don't receive the agreement on time, they should contact the property management company at the number on the booking confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A damage deposit of 300 zł is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
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United States“Good location in the old town. Quick walk to the market square. Nice size room and bathroom”
Australia“It is an outstanding property, a gem. We loved every detail. The location is perfect and the staff welcoming and very helpful”
Italy“Perfect location for enjoying the old town although a bit hard to find when we arrived late at night. The rooms are lovely, well furnished, very clean and comfortable. Great staff and excellent breakfast.”
Sweden“The location was absolutely perfect, close to everything with a carrefour express just on the other side of the street. The adjacent restaurant served delicious food that I really recommend to try. The room was very good when it came to the...”
Switzerland“While we didn't have breakfast, we were able to get wonderful coffee each morning and before our departure in the breakfast area. The staff was always gracious and helpful. We had a service dog with us who was graciously welcomed by the staff. We...”
Israel“Beautiful hotel, Superb location, Highly recommended!!”
Vlada
