Located 2 blocks away from Isla Verde Beach, Embassy Suites San Juan – Hotel & Casino offers made-to-order breakfast daily, outdoor pool with waterfall, kids playground area and an on-site casino. Guests can enjoy a daily complimentary evening reception in the atrium from 17:30 until 19:30 daily. Every two-room suite features a 37-inch, and a 55-inch flat-screen TVs, wet-bar style kitchenette with a fridge, microwave and coffee-making facilities. All suites feature, minimalist design and have a separate bedroom and living-dining area, each with its own TV and telephone. El Patio Latin Bar Café serves Latin and international cuisine, while Coqui Pool Bar offers poolside sandwiches and drinks. Eterie is a casual dining outlet with a variety of grab and go items. There is an La Cueva del Mar Restaurant. Room Service is also available. Guests can use the 24-hour gym or the business center at the hotel. The hotel's tour concierge desk offers information about things to see and do around the island. Nearby attractions including Old San Juan, San Juan cruise port, Plaza las Americas Mall and Mall of San Juan. Luis Munoz Marin International Airport (SJU) is only 8.1 mi away.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Embassy Suites Hotels
Hotel chain/brand
Embassy Suites Hotels

Property highlights

Located in the top-rated area in San Juan, this property has an excellent location score of 9.1!

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Continental, American, Buffet

Parking Available On Site

Activities:

Fitness center

Casino

Playground


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews
Review score
Guest review summary
This is an automated summary based on 321 reviews from the past 12 months.
Guests highlighted the <b>friendly staff</b> and <b>convenient location</b> near the beach. The <b>pool</b> was a favourite, while <b>breakfast</b> received mixed reviews due to long lines. <b>Room comfort</b> and <b>cleanliness</b> were appreciated, though some found the decor dated. <b>Value for money</b> was also a mixed point.
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Categories:

Staff
9.0
Facilities
8.8
Cleanliness
8.9
Comfort
8.9
Value for money
8.2
Location
9.1
Free Wifi
8.4
Select topics to read reviews:

Guests who stayed here loved

  • Wallis
    United States of America United States of America
    They have restaurants in the property, breakfast was included and comfortable rooms.
  • Lisa
    United States of America United States of America
    We loved our stay at Embassy, everything was closed like airport, la placita, Old San Juan and the beach.
  • Myrna
    Puerto Rico Puerto Rico
    Excellent facilities, everything clean, wonderful breakfast, excellent associates
  • Kathleen
    United States of America United States of America
    The common areas were very pretty, great happy hour, pool was beautiful, great restaurant
  • Lashaye
    United States of America United States of America
    Very comfortable. I felt taken care of. They took pride in their establishment it was noticed! I was worried about air B&B so I opted for hotel chain soo glad I did. I have zero complaints and this will be my new spot anytime I visit PR!
  • Djennyfer
    United States of America United States of America
    It’s a very nice hotel with good amenities. There’s a great restaurant inside, a bar, an amazing omelette station during breakfast and complimentary drinks at night. Beautiful pool and main lobby.
  • Janelle
    United States of America United States of America
    Well appointed and maintained. Staff was extremely helpful and courteous. Great breakfast
  • Khadine
    United States of America United States of America
    It was clean, it got everything for comfort. My room was a suit, it was clean and spacious! Microwave was a plus! The bars served tasty drinks! The bar out in the middle bartenders awesome 👏. I didn’t like the free breakfast it was not good....
  • Kinga
    United States of America United States of America
    One-bedroom suite with 2 double beds was spacious and very clean. Beds were comfortable.
  • James
    United States of America United States of America
    The hotel was nice! Clean! And friendly and helpful staff. The food throughout the restaurants was very good.

Area info

Restaurants
4 Restaurants On Site

  • E'terie
    • Cuisine
      American • Pizza
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Modern
  • Coqui Pool Bar & BBQ
    • Cuisine
      American
  • Cueva del Mar
    • Cuisine
      Seafood
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly
  • El Patio Latin Bar
    • Cuisine
      American
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly

Resort facilities at Embassy Suites by Hilton San Juan - Hotel & Casino
Great facilities! Review score, 8.8

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Parking on site
  • Non-smoking rooms
  • 4 restaurants
  • Facilities for disabled guests
  • Room service
  • Fitness center
  • Bar

Outdoors

  • Outdoor furniture
  • Sun deck
  • BBQ facilities
    Additional charge

Activities

  • Walking tours
    Additional charge
  • Snorkeling
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Hiking
    Additional chargeOff-site
  • Windsurfing
    Additional chargeOff-site
  • Playground
  • Casino

Media & Technology

  • Telephone

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
Public parking is available on site (reservation is not needed) and costs $21 per day.

  • Valet parking
  • Parking garage
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Dry cleaning
  • Laundry

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
    Additional charge

General

  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Car rental
  • Soundproof rooms
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Visual aids (tactile signs)
  • Visual aids (Braille)
  • Toilet with grab rails
  • Wheelchair accessible

2 swimming pools

Pool 1 – outdoorFree!

  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas

Pool 2 – outdoor

    Spa

    • Fitness
    • Massage chair
    • Spa/Wellness packages
    • Beach umbrellas
    • Beach chairs/Loungers
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Fitness center

    Languages Spoken

    • English
    • Spanish

    House rules
    Embassy Suites by Hilton San Juan - Hotel & Casino takes special requests – add in the next step!

    Check-in
    From 4:00 PM to 12:00 AM
    Guests are required to show a photo ID and credit card at check-in.
    You need to let the property know what time you'll be arriving in advance.
    Check-out
    From 5:00 AM to 11:00 AM
    Cancellation/ prepayment
    Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 18 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 2 years
    Crib upon request
    Free

    The number of cribs allowed depends on the option you choose. Check your selected option for more info.

    There are no extra beds available at this property.

    All cribs are subject to availability.

    Age restriction
    The minimum age for check-in is 21
    Pets
    Pets are not allowed.
    Groups
    When booking more than 9 rooms, different policies and additional fees may apply.
    Cards accepted at this property
    American ExpressVisaMastercardDiners ClubDiscover Cash is not accepted

    The fine print
    Must-know information for guests at this property

    Please note that a daily resort charge will be added to the room rate per room, per night and includes:

    - Local calls

    - Faxes

    - Beach services

    - Pool toys

    - Coupon for the casino

    - HSIA.

    This is in addition to the rate quoted and is not government imposed.

    The hotel will be undergoing guest room bathroom renovation on unoccupied floors through December 13, 2024. Your guest room and experience remains our top priority.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Embassy Suites by Hilton San Juan - Hotel & Casino of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    FAQs about Embassy Suites by Hilton San Juan - Hotel & Casino

    • Embassy Suites by Hilton San Juan - Hotel & Casino is 6.2 miles from the center of San Juan. All distances are measured in straight lines. Actual travel distances may vary.

    • Embassy Suites by Hilton San Juan - Hotel & Casino offers the following activities/services (charges may apply):

      • Fitness center
      • Hot tub/Jacuzzi
      • Massage
      • Hiking
      • Playground
      • Snorkeling
      • Diving
      • Casino
      • Windsurfing
      • Massage chair
      • Walking tours
      • Spa/Wellness packages
      • Swimming pool
      • Fitness

    • The nearest beach is 1,500 feet from Embassy Suites by Hilton San Juan - Hotel & Casino. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at Embassy Suites by Hilton San Juan - Hotel & Casino is from 4:00 PM, and check-out is until 11:00 AM.

    • The prices at Embassy Suites by Hilton San Juan - Hotel & Casino may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Guests staying at Embassy Suites by Hilton San Juan - Hotel & Casino can enjoy a highly-rated breakfast during their stay (guest review score: 7.7).

      Breakfast option(s) include:

      • Continental
      • American
      • Buffet

    • Room options at Embassy Suites by Hilton San Juan - Hotel & Casino include:

      • Suite
      • Quad
      • Studio

    • Yes, there's a hot tub. You can find out more about this and the other facilities at Embassy Suites by Hilton San Juan - Hotel & Casino on this page.

    • Embassy Suites by Hilton San Juan - Hotel & Casino has 4 restaurants:

      • Cueva del Mar
      • El Patio Latin Bar
      • E'terie
      • Coqui Pool Bar & BBQ

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.