Well set in San Juan, Fortel Hostel provides air-conditioned rooms, a shared lounge, free WiFi and a restaurant. Popular points of interest nearby include Old San Juan, Museum of San Juan and Cristo Chapel. The accommodation features a shared kitchen, a concierge service and organising tours for guests. All units include a shared bathroom, a hairdryer and bed linen. Popular points of interest near the hostel include Fort San Felipe del Morro, San Cristobal Castle and Marina Old San Juan. Isla Grande Airport is 6 km away.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.7)


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
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Guest reviews

Categories:

Staff
9.1
Facilities
8.4
Cleanliness
8.2
Comfort
8.3
Value for money
8.7
Location
9.7
Free WiFi
7.8
High score for San Juan
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Guests who stayed here loved

  • D
    Damaris
    United States United States
    This place is amazing and safe! Beautiful building, excellent location, great atmosphere, and friendly employees.
  • Aj
    United Kingdom United Kingdom
    Clean, comfortable, quiet (inside anyway), great location, very easy to use even though I arrived at 2am!
  • Mariana
    United Kingdom United Kingdom
    Very well decorated, nice common areas. Good wifi. Able to leave my bags after check out (at my own risk). Friendly staff. Nice bath towels included and full body mirror in the room. Amenities available.
  • Minh
    United States United States
    Located conveniently in the heart of town (unbeatable!) Paolo was genial and helpful. The common areas are very clean and well-maintained with care. Shampoo and shower gel were also available for us to use. A great short convenient stay!
  • Chihhao
    Taiwan Taiwan
    The receptionist is so charming, if she asked me to stay longer I would definitely say yes. The location is perfect. Wifi sometimes disconnected but still fine. A/C is always working in the room. The receptionist is so beautiful.
  • Luisa
    Australia Australia
    the location couldn’t have been better. small hostel so not overcrowded, never had to wait for a bathroom, staff were super friendly, very secure front door and to each dorm room, nice common room with a work table, couch, tv and some games/books
  • Courtney
    United States United States
    great location you are right in old San Juan walking to everything. this was perfect for a quick stay. the staff was excellent and so friendly
  • Ashley
    Canada Canada
    The location, aesthetic and cleanliness of the location was excellent!
  • Veronica
    Australia Australia
    Lovely place and great location staff was really friendly
  • Célia
    Canada Canada
    Great location in the old San Juan. Big lockers in the room. Each bed in the dorm have sheet and a blanket which is good when the AC is too high.

Property surroundings

Restaurants
1 restaurant on site

  • Restaurant #1

    No additional info available

Facilities of Fortel Hostel
Great facilities! Review score, 8.4

Most popular facilities

  • Free WiFi
  • Non-smoking rooms
  • Restaurant

Bathroom

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Toilet
  • Shared bathroom
  • Hairdryer
  • Shower

Bedroom

  • Linen

Kitchen

  • Shared kitchen

Room Amenities

  • Socket near the bed

Activities

  • Tour or class about local culture
    Additional charge

Food & Drink

  • Restaurant

Internet
WiFi is available in all areas and is free of charge.

Parking
No parking available.

Reception services

  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Tour desk
  • Express check-in/check-out

Entertainment and family services

  • Board games/puzzles

Cleaning services

  • Laundry
    Additional charge

Business facilities

  • Meeting/banquet facilities

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security

General

  • Grocery deliveries
    Additional charge
  • Adult only
  • Shared lounge/TV area
  • Air conditioning
  • Tile/marble floor
  • Non-smoking rooms

Accessibility

  • Upper floors accessible by stairs only

Wellness

  • Fitness/spa locker rooms

Languages spoken

  • English
  • Spanish

House rules
Fortel Hostel takes special requests - add in the next step!

Check-in
From 15:00 to 21:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$35 is required on arrival. That's about £27. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Fortel Hostel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

A negative Coronavirus (COVID-19) PCR test result is mandatory to check-in to this property.

A damage deposit of US$35 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Fortel Hostel

  • Fortel Hostel is 400 yards from the centre of San Juan. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Fortel Hostel is from 15:00, and check-out is until 11:00.

  • Fortel Hostel has 1 restaurant:

    • Restaurant #1

  • Fortel Hostel offers the following activities / services (charges may apply):

    • Fitness/spa locker rooms
    • Tour or class about local culture

  • The prices at Fortel Hostel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.