Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel
2701 Highway #2, km 149.9, 00680 Mayaguez, Puerto Rico – Excellent location – show map
Excellent location – rated 9.2/10! (score from 2457 reviews)
Real guests • Real stays • Real opinions
We loved the food! It was amazing, 10/10. Alexander, our waiter twice during our stay, was the nicest person. My husband doesn't speak Spanish so he would switch to English for him but back to Spanish for the rest of my family, which was a nice personal touch. He was professional, quick, and even spoke to my parents about our stay and about our hometown for a bit. The hotel was comfortable and clean and having the casino attached never affected our stay, it remained quiet and calm throughout the nights.
United States of America
- View
- Outdoor swimming pool
- Free WiFi
- Free parking
- Bathtub
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
- Non-smoking rooms
Minutes from the attractions of Porta del Sol and beautiful Caribbean beaches, this hotel in Mayaguez, Puerto Rico offers amenities such as free WiFi, free parking and an on-site restaurant. Each room at this property comes with a flat-screen cable TV, a mini-bar and a private bathroom with a shower and toilet. Some also feature a work desk and comfortable seating area. Holly's Restaurant at the Mayaguez Holiday Inn is open for breakfast, lunch and dinner. After dinner, guests can have a drink at the casual bar in the hotel's casino. Holiday Inn Mayaguez features an on-site casino with live entertainment. Guests will also enjoy the outdoor pool and well-equipped fitness center with cardiovascular equipment and free weights. This hotel is 1.6 mi from Mayaguez Airport and 2 hour's drive from San Juan Capital City.
Couples in particular like the location – they rated it 9.3 for a two-person trip.
Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel has been welcoming Booking.com guests since Nov 6, 2009Hotel chain/brand: Holiday Inn Hotels & Resorts
- Outdoor swimming pool
- Non-smoking rooms
- Facilities for disabled guests
- Room service
- Fitness center
- Restaurant
- Free WiFi
- Free parking
- Bar
Categories:
See what guests loved the most:
Darlene
United States of America“We loved the food! It was amazing, 10/10. Alexander, our waiter twice during our stay, was the nicest person. My husband doesn't speak Spanish so he would switch to English for him but back to Spanish for the rest of my family, which was a nice...”- Brunilda
Puerto Rico“Location and cleanliness. Also staff is very nice.” 
VivianPuerto Rico“Location, ELEVATOR, comfortable room. One day our room was not cleaned; the lady had 15 rooms for a day!”- AnibalUnited States of America“We arrived in the evening a little bit stress and hungry. The restaurant only had a waitress with tons of positive energy. I wonder how he could project so much charisma and give attention to so many people at once. The personnel were always...”
LuisPuerto Rico“I like the room, the pool area and the breakfast were the highlights of the trip.”
KathyUnited States of America“The rooms were clean. The staff were attentive. Love access to the casino from the hotel lobby.”
AnaUnited States of America“The staff was nice and attentive. The Beds were comfortable. The casino is pretty big”
YaritzaPuerto Rico“Everything was clean and the satt was really friendly and helpful.”
AyalaPuerto Rico“LA pisina deberia de tender Mas costs Para e tretener Parque es been aburida per lo Bueno es que simple estaba limpid”
RitaUnited States of America“It was really clean, they were always polite and respectful all of the employees”
Property questions and answersBrowse questions from guests for anything extra you want to know about the propertyThe property usually replies within a few days
Hola, Do I need a covid vaccination or test to stay there?
Thank you for your question! As of right now vaccination cards/ negative covid tests are not a requirment in order to check in.Answered on 12 August 2022Hi, How far is the beach?
Greetings, Depending on which beach you would like to visit it could be anywhere from 30min+.Answered on 23 September 2022is it pet friendly
We accept registed Service dogs only.Answered on 1 February 2023is breakfast or any meal s included
Greetings. We do have some rates that include breakfast and some that do not.Answered on 8 February 2023hi are you pet friendly
Greetings, We accept only registered Service Dogs.Answered on 1 February 2023do you accept Apple Pay
no we do not. we apologize for the inconvenience.Answered on 11 March 2023- Still looking?
Area info *
Restaurants1 Restaurant On Site
- West Coast Bistro
- CuisineCaribbean • International
- AmbienceFamily-friendly • Traditional
Resort Facilities at Holiday Inn Mayaguez & Tropical Casino, an IHG HotelGreat facilities! Review score, 9.1
- Outdoor swimming pool
- Non-smoking rooms
- Facilities for disabled guests
- Room service
- Fitness center
- Restaurant
- Free WiFi
- Free parking
- Bar
- Toilet paper
- Towels
- Bathtub or shower
- Private Bathroom
- Toilet
- Free toiletries
- Hairdryer
- Linens
- Alarm clock
- Coffee machine
- Refrigerator
- Socket near the bed
- Clothes rack
- Bingo
- Happy hourAdditional charge
- Nightclub/DJ
- Karaoke
- Casino
- Desk
- Flat-screen TV
- Satellite channels
- Radio
- Telephone
- TV
- Kids' meals
- Breakfast in the room
- Bar
- Restaurant
- Accessible parking
- Concierge
- ATM on site
- Express check-in/out
- 24-hour front desk
- Board games/Puzzles
- Daily housekeeping
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/Photocopying
- Business center
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Vending machine (snacks)
- Vending machine (drinks)
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Heating
- Laptop safe
- Soundproof rooms
- Elevator
- Facilities for disabled guests
- Suit press
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
- Entire unit wheelchair accessible
- Opening times
- Open all year
- All ages welcome
- Pool/Beach towels
- Beach chairs/Loungers
- Beach umbrellas
- Beach chairs/Loungers
- Fitness center
- English
- Spanish
Sustainability initiatives
House rules
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Refundable damage deposit
A damage deposit of USD 50 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Cash is not accepted
Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Special requests cannot be guaranteed and may incur additional charges.
For any room with included breakfast: The rate is only applicable to 2 guests per reservation. Any extra guests that wishes to have the breakfast included needs to pay the amount at the property.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A damage deposit of USD 50 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
FAQs about Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel
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Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel has 1 restaurant:
- West Coast Bistro
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Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel is 2.7 miles from the center of Mayaguez. All distances are measured in straight lines. Actual travel distances may vary.
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The prices at Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Guests staying at Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).
Breakfast option(s) include:
- Continental
- American
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Yes, Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel is popular with guests booking family stays.
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Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel offers the following activities/services (charges may apply):
- Fitness center
- Karaoke
- Casino
- Nightclub/DJ
- Happy hour
- Swimming pool
- Bingo
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Check-in at Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel is from 3:00 PM, and check-out is until 12:00 PM.
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Room options at Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel include:
- Double
- Suite
- Quad
