Mayaguez Resort & Casino is located in the Mayagüez suburbs, 1 hours’ drive from Ponce. The property has free Wi-Fi access throughout.

The well-equipped rooms feature air conditioning, flat-screen cable TV with remote control, coffee maker, telephone line with voice mail and the private bathroom provides a hairdryer and magnifying mirrors.

Mayaguez Resort & Casino features El Castillo, an à-la-carte restaurant that serves characteristic local cuisine for breakfast lunch and dinner. There are also a bar and a lounge, La Veranda Terrace, which offers cocktails and nightcaps. A sports bar is also available on site.

The resort also has parking facilities for 700 cars, banquet rooms, a gym, hot tub, a children’s wading pool, tennis courts and a health and beauty spa with a beauty salon. The property also has an on-site casino.

Mayaguez Resort & Casino is 10 minutes’ drive from Puerto Rico’s Zoo, plus Euganio María de Hostos Airport can be reached in a 15-minute drive. Some of the most beautiful beaches and touristic attractions are a short ride from the property.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Mayaguez Resort & Casino has been welcoming Booking.com guests since Sep 26, 2013

Property Highlights

Top Location: Highly rated by recent guests (8.5)

Parking Available On Site

Activities:

Casino

Spa

Hot tub/Jacuzzi


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
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Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Room price includes the use of Riverpool?
    Yes
    Answered on 28 October 2019
  • Cuánto me saldría con desayuno incluido ?
    Desayuno no está incluído. El costo del desayuno buffet es de $13.95 más impuestos por persona.
    Answered on 13 August 2020
  • Are your pools available to be used in the pandemic?
    For our guest use only.
    Answered on 12 January 2021
  • It's wifi available?
    We have WiFi available.
    Answered on 6 July 2020
  • Para que sea una sola cama grande hay que llamar?
    Las habitaciones con una sola cama king comienzan en $245.00 más impuestos por noche y están sujetas a disponibilidad al momento de llegada. Gracias.
    Answered on 26 October 2020
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Area info *
2 Restaurants On Site

    El Castillo Restaurant

    Food: Caribbean, Local

    Open for: Lunch, Dinner

    La Veranda Terrace

    Food: Caribbean, Local

Resort Facilities at Mayaguez Resort & Casino
Bathroom
  • Toilet paper
  • Towels
  • Guest bathroom
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
Kitchen
  • Coffee machine
  • Refrigerator
Room Amenities
  • Socket near the bed
Activities
  • Live sports events (broadcast)
  • Live music/Performance
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinners
  • Water park
  • Evening entertainment
  • Entertainment staff
  • Mini golf
    Additional charge
  • Casino
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
Internet
WiFi is available in the rooms and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs $6.69 per day.
  • Valet parking
  • Accessible parking
Front Desk Services
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Indoor play area
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Grocery deliveries
    Additional charge
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Packed lunches
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • Waterslide
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
Pool 2 – outdoorFree!
  • Open all year
  • Waterslide
  • Pool/Beach towels
  • Pool bar
  • Beach umbrellas
Spa
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Waterslide
  • Public Bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
Languages Spoken
  • English
  • Spanish
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules

Mayaguez Resort & Casino takes special requests – add in the next step!

Check-in

3:00 PM - 11:30 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of USD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 21

Pets

Pets are not allowed.

Mastercard Visa Discover American Express Mayaguez Resort & Casino accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

According to the most recent Executive Order the following is required to stay:

-COVID-19 vaccine evidence, must be original. Not photocopy or photo.

-If not vaccinated, it is required:
-Negative COVID-19 test (Only negative test taken 48 hours prior to arrival will be accepted).
-Children 12 years or older require vaccination or negative test performed 48 hours prior to arrival).
-Children from 5 to 11 years old are also required negative test done 48 hours before arrival.
-A damage deposit of USD $50.00 per night will be required upon arrival. It will be done by credit card. It will be returned to you 14 days after check-out. The deposit will be returned in full by credit card once the accommodations has been reviewed.

The Casino will be closed from April 4th to the 7th 2022 due to renovation

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Hot tub/jacuzzi is closed from Fri, Nov 04, 2022 until Sun, Nov 06, 2022

Olympic pool: Closed from Fri, Nov 04, 2022 until Sun, Nov 06, 2022

River Pool Village: Closed from Fri, Nov 04, 2022 until Sun, Nov 06, 2022

A damage deposit of USD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Mayaguez Resort & Casino

  • Check-in at Mayaguez Resort & Casino is from 3:00 PM, and check-out is until 12:00 PM.

  • Room options at Mayaguez Resort & Casino include:

    • Double

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Mayaguez Resort & Casino has 3 restaurants:

    • El Castillo Restaurant
    • La Veranda Terrace
    • El Castillo Restaurant

  • Mayaguez Resort & Casino is 1.5 miles from the center of Mayaguez.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Mayaguez Resort & Casino on this page.

  • Yes, Mayaguez Resort & Casino is popular with guests booking family stays.

  • The prices at Mayaguez Resort & Casino may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Mayaguez Resort & Casino offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Massage
    • Casino
    • Mini golf
    • Evening entertainment
    • Water park
    • Swimming pool
    • Live music/Performance
    • Entertainment staff
    • Themed dinners
    • Spa facilities
    • Live sports events (broadcast)
    • Happy hour
    • Public Bath