Mayaguez Resort & Casino is located in the Mayagüez suburbs, 1 hours’ drive from Ponce. The property has free Wi-Fi access throughout. The well-equipped rooms feature air conditioning, flat-screen cable TV with remote control, coffee maker, telephone line with voice mail and the private bathroom provides a hairdryer and magnifying mirrors. Mayaguez Resort & Casino features El Castillo, an à-la-carte restaurant that serves characteristic local cuisine for breakfast lunch and dinner. There are also a bar and a lounge, La Veranda Terrace, which offers cocktails and nightcaps. A sports bar is also available on site. The resort also has parking facilities for 700 cars, banquet rooms, hot tub, a children’s wading pool, tennis courts and a health and beauty spa with a beauty salon. The property also has an on-site casino. Mayaguez Resort & Casino is 10 minutes’ drive from Puerto Rico’s Zoo, plus Euganio María de Hostos Airport can be reached in a 15-minute drive. Some of the most beautiful beaches and touristic attractions are a short ride from the property.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.3)

Parking Available On Site

Activities:

Casino

Spa

Hot tub/Jacuzzi


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Guest reviews

Categories:

Staff
8.0
Facilities
7.4
Cleanliness
7.6
Comfort
7.6
Value for money
6.8
Location
8.3
Free Wifi
6.9
Low score for Mayaguez
Select topics to read reviews:

Area info

Restaurants
3 Restaurants On Site

  • Castillo Restaurant
    • Cuisine
      Caribbean • Local
    • Open for
      Lunch • Dinner
  • Restaurant #2
    • Cuisine
      Caribbean • Local
    • Open for
      Lunch • Dinner
  • La Veranda Terrace
    • Cuisine
      Caribbean • Local

Resort facilities at Mayaguez Resort & Casino

Most popular amenities
  • 2 swimming pools
  • Non-smoking rooms
  • Spa
  • Facilities for disabled guests
  • Room service
  • 3 restaurants
  • Free Wifi
  • Parking on site
  • Family rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Guest bathroom
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
Kitchen
  • Coffee machine
  • Refrigerator
Room Amenities
  • Socket near the bed
Activities
  • Live sports events (broadcast)
  • Live music/Performance
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinners
  • Water park
  • Evening entertainment
  • Casino
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
Internet
Wifi is available in the rooms and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs $6.69 per day.
  • Valet parking
  • Accessible parking
Front Desk Services
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Grocery deliveries
    Additional charge
  • Convenience store on site
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Packed lunches
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • Waterslide
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
Pool 2 – outdoorFree!
  • Open all year
  • Waterslide
  • Pool/Beach towels
  • Pool bar
  • Beach umbrellas
Spa
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Waterslide
  • Public Bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
Languages Spoken
  • English
  • Spanish

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules
Mayaguez Resort & Casino takes special requests – add in the next step!

Check-in
From 15:00 to 23:30
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of US$200 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiscoverCash

The fine print
Must-know information for guests at this property

According to the most recent Executive Order the following is required to stay:

-COVID-19 vaccine evidence, must be original. Not photocopy or photo.

-If not vaccinated, it is required:

-Negative COVID-19 test (Only negative test taken 48 hours prior to arrival will be accepted).

-Children 12 years or older require vaccination or negative test performed 48 hours prior to arrival).

-Children from 5 to 11 years old are also required negative test done 48 hours before arrival.

-A damage deposit of USD $50.00 per night will be required upon arrival. It will be done by credit card. It will be returned to you 14 days after check-out. The deposit will be returned in full by credit card once the accommodations has been reviewed.

- Casino is open every day until 2am except Good Friday due to government law.

- The pool bar is subject to change according to season. Please confirm with the front desk at the time of checking for availability.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of $200 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Mayaguez Resort & Casino

  • Yes, Mayaguez Resort & Casino is popular with guests booking family stays.

  • The prices at Mayaguez Resort & Casino may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Mayaguez Resort & Casino include:

    • Double

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Mayaguez Resort & Casino on this page.

  • Mayaguez Resort & Casino has 3 restaurants:

    • La Veranda Terrace
    • Restaurant #2
    • Castillo Restaurant

  • Mayaguez Resort & Casino offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Massage
    • Casino
    • Evening entertainment
    • Water park
    • Spa facilities
    • Live music/Performance
    • Swimming pool
    • Themed dinners
    • Live sports events (broadcast)
    • Happy hour
    • Public Bath

  • Check-in at Mayaguez Resort & Casino is from 3:00 PM, and check-out is until 12:00 PM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Mayaguez Resort & Casino is 1.5 miles from the center of Mayaguez. All distances are measured in straight lines. Actual travel distances may vary.