Hotel
 Sheraton Old San Juan Hotel

100 Brumbaugh Street, Old San Juan, 00901 San Juan, Puerto Rico – Excellent location - show map

Excellent location — rated 9.2/10! (score from 1402 reviews)

Real guests • Real stays • Real opinions

7.9
Good
1,405 reviews

The location was perfect right in the heart of old San Juan. The room was clean and comfortable. The staff went out of teir way to help us and make our stay pleasant especially when our flight was cancelled.

Linda United States

The staff were super friendly. The room was clean, and comfortable bed. Breakfast was superb 👌

Irene Ireland

The hotel staff were extremely friendly and helpful. The hotel is in a perfect location within walking distance of many restaurants and attractions. The breakfast was excellent.

Paul United States

The location is superb on the seafront and close to the cruise ship terminal. Old San Juan is a beautiful town to walk around and all the main attractions are only a short walk away. The room is a standard Sheraton with all the comfort and facilities expected from that brand. The swimming pool is quite small on a rooftop however but this is common for Old San Juan. Breakfast was Ok but served in Covid conditions. The staff were extremely helpful.

Ascot United Kingdom

Location was port and town was great,staff very good

Christopher United Kingdom

The facilities in general. The room was equiped with refrigerator and microwave which is a plus to have even if you dont use it.

Mildred Puerto Rico

Everything was great an excellent location right in the heart of Old San Juan.

Noel Puerto Rico

Great location, good parking deal, very clean room and comfortable Very nice front desk staff.

Alvaro Spain

Perfect breakfast with lots of choices for a healthy or unhealthy breakfast. Good variety of fruit.

Monique Curaçao

The hotel is beautiful and convenient to many restaurants and beaches.

Marilyn Puerto Rico
7.9
Good
1,405 reviews
  • What guests loved the most:
  • “The location was perfect right in the heart of old San Juan. The room was clean and comfortable.”
    Linda Linda United States United States
  • “The staff were super friendly. The room was clean, and comfortable bed. Breakfast was superb 👌”
    Irene Irene Ireland Ireland
  • “The hotel staff were extremely friendly and helpful. The hotel is in a perfect location within walking distance of many restaurants and attractions. The breakfast was excellent.”
    Paul Paul United States United States
  • “The location is superb on the seafront and close to the cruise ship terminal. Old San Juan is a beautiful town to walk around and all the main attractions are only a short walk away.”
    Ascot Ascot United Kingdom United Kingdom
  • “Location was port and town was great,staff very good”
    Christopher Christopher United Kingdom United Kingdom
  • “The facilities in general. The room was equiped with refrigerator and microwave which is a plus to have even if you dont use it.”
    Mildred Mildred Puerto Rico Puerto Rico
  • “Everything was great an excellent location right in the heart of Old San Juan.”
    Noel Noel Puerto Rico Puerto Rico
  • “Great location, good parking deal, very clean room and comfortable Very nice front desk staff.”
    Alvaro Alvaro Spain Spain
  • “Perfect breakfast with lots of choices for a healthy or unhealthy breakfast. Good variety of fruit.”
    Monique Monique Curaçao Curaçao
  • “The hotel is beautiful and convenient to many restaurants and beaches.”
    Marilyn Marilyn Puerto Rico Puerto Rico

Categories:

  • Staff8.5
  • Facilities7.9
  • Cleanliness8.4
  • Comfort8.5
  • Value for money7.4
  • Location9.2
  • Free WiFi8.3

Stay in the heart of San Juan – Excellent location - show map

You're eligible for a Genius discount at Sheraton Old San Juan Hotel! To save at this property, all you have to do is sign in.

This property is 15 minutes walk from the beach. Enjoy stunning views of the San Juan Bay and easy access to historic sites and local attractions at Sheraton Old San Juan Hotel.

Guests can enjoy beautiful views of the city from the rooftop swimming pool, dine at several delicious on-site restaurants, or work out in the state-of-the-art fitness centre.

Ancient fortresses, unique museums and exceptional art galleries can be found only steps from Sheraton Old San Juan Hotel. Numerous shopping centres as well as beautiful beaches are also nearby. On-site car rental services also make exploring the surrounding area easy and instant.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Sheraton Old San Juan Hotel has been welcoming Booking.com guests since 11 Dec 2009.
 Hotel chain/brand: Sheraton

Show me more

Most popular facilities

1 swimming pool
Free WiFi
Parking
Pets allowed
Non-smoking rooms
Bar

ATM: Need cash? This property has an ATM machine on site.

Property highlights

Top location: Highly rated by recent guests (9.2)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, American, Buffet

Private parking at the hotel

Saved to 7016 lists

Availability

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4 reasons to choose Sheraton Old San Juan Hotel

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speak English
Closest beaches

  • Playa Ocho

    8.8 Fabulous beach
    1.3 miles from property

  • Escambrón Beach

    8.7 Fabulous beach
    1.4 miles from property

Guest reviews

7.9
Good · 1,405 reviews
Read all reviews
Categories:
  • Staff8.5
  • Facilities7.9
  • Cleanliness8.4
  • Comfort8.5
  • Value for money7.4
  • Location9.2
  • Free WiFi8.3

Select topics to read reviews:

See what guests loved the most:

  • L
    Linda
    United StatesUnited States
    “The location was perfect right in the heart of old San Juan. The room was clean and comfortable. The staff went out of teir way to help us and make our stay pleasant especially when our flight was cancelled.”
  • Irene
    IrelandIreland
    “The staff were super friendly. The room was clean, and comfortable bed. Breakfast was superb 👌”
  • Paul
    United StatesUnited States
    “The hotel staff were extremely friendly and helpful. The hotel is in a perfect location within walking distance of many restaurants and attractions. The breakfast was excellent.”
  • Ascot
    United KingdomUnited Kingdom
    “The location is superb on the seafront and close to the cruise ship terminal. Old San Juan is a beautiful town to walk around and all the main attractions are only a short walk away. The room is a standard Sheraton with all the comfort and...”
  • Christopher
    United KingdomUnited Kingdom
    “Location was port and town was great,staff very good”
  • Mildred
    Puerto RicoPuerto Rico
    “The facilities in general. The room was equiped with refrigerator and microwave which is a plus to have even if you dont use it.”
  • Noel
    Puerto RicoPuerto Rico
    “Everything was great an excellent location right in the heart of Old San Juan.”
  • Alvaro
    SpainSpain
    “Great location, good parking deal, very clean room and comfortable Very nice front desk staff.”
  • Monique
    CuraçaoCuraçao
    “Perfect breakfast with lots of choices for a healthy or unhealthy breakfast. Good variety of fruit.”
  • Marilyn
    Puerto RicoPuerto Rico
    “The hotel is beautiful and convenient to many restaurants and beaches.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Do you provide transportation to and from the airport.
    By law hotels do not provide trasnportation. Taxi or Uber
    Answered on 20 April 2020
  • We arrive in San Juan tomorrow, Sunday morning Dec 1 on the Viking Sea cruise ship. Do you have porter service for our luggage from the cruise terminal to the hotel? Jim Palecek
    11
    Answered on 21 April 2020
  • Is there 2 beds in the room ? Can it sleep 4 people ?
    Our superior room offers 2 full size beds the maximum of guest in this room is four.
    Asked about: Deluxe 2 double bed City view • Answered on 10 March 2021
  • have parking
    We offer self parking for $8.33 daily.
    Answered on 19 February 2021
  • Can I go out on the balcony?
    depending the roomtype you have reserve some rooms offer balconies others have a Juliete balcony were you can overlook out.
    Asked about: 1 bedroom Junior Suite King • Answered on 19 February 2021

  • Still looking?

    Thanks! You will receive an email as soon as the property has answered your question.

Thanks! You will receive an email as soon as the property has answered your question.

Hotel surroundings *
Guests loved walking around the neighbourhood!
Excellent location - show map
Located in the historic old town

Technicoloured, balcony-fronted houses fill the cheerful streets of San Juan’s old town. Plaza de Armas Square is overlooked by the arches of a grand town hall, while cafés are scattered around it.

What's nearby
  • Marina Old San Juan
    0.1 miles
  • Old San Juan
    0.3 miles
  • National Gallery
    0.3 miles
  • San Cristobal Castle
    0.3 miles
  • Museum of San Juan
    0.3 miles
  • Cristo Chapel
    0.4 miles
  • Escambrón Beach
    0.4 miles
  • Tercer Milenio Park
    0.4 miles
  • San Juan Bautista Cathedral
    0.4 miles
  • Old San Juan Organic Farmers Market
    0.4 miles
Top attractions
  • La Fortaleza, Governor's Residence
    0.5 miles
  • Casa Blanca Museum
    0.6 miles
  • San Juan National Historic Site
    0.8 miles
  • Fort San Felipe del Morro
    0.9 miles
  • Isla de Cabras Park
    1.6 miles
  • Bacardi Rum Distillery
    1.7 miles
  • Condado Lagoon
    2.1 miles
  • Central Park
    2.8 miles
  • Museum of Art of Puerto Rico
    3.2 miles
  • Barbosa Park
    4.3 miles
Beaches in the neighbourhood
  • Playa Ocho
    1.3 miles
  • Escambrón Beach
    1.4 miles
  • Condado Beach
    2 miles
  • Condado Beach
    2.5 miles
  • Ocean Park Beach
    3.1 miles
Closest airports
  • Isla Grande Airport
    1.1 miles
  • Luis Munoz Marin International Airport
    7.2 miles
  • Mercedita Airport
    43.2 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You will receive an email as soon as the property has answered your question.
1 restaurant on site

    Palio

    Cuisine: American

    Open for: Breakfast, Brunch, Lunch, Dinner

    Menu: Buffet & à la carte

Facilities of Sheraton Old San Juan Hotel

Most popular facilities

1 swimming pool
Free WiFi
Parking
Pets allowed
Non-smoking rooms
Bar
Pets
Pets are allowed. Charges may be applicable.
Food & Drink
  • Coffee house on site
  • Wine/champagne Additional charge
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs USD 22.90 per day.
Reception services
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services Additional charge
Cleaning services
  • Ironing service Additional charge
  • Dry cleaning
  • Laundry Additional charge
Business facilities
  • Fax/photocopying Additional charge
  • Meeting/banquet facilities Additional charge
Safety & security
  • Safety deposit box
General
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Car hire
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free! All pools are free of charge
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Fitness
  • Sun loungers or beach chairs
  • Pool/beach towels
  • Hot tub/Jacuzzi
  • Fitness centre
Languages spoken
  • English
  • Spanish
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You will receive an email as soon as the property has answered your question.
Sustainable initiatives
This property has taken steps to provide more sustainable and environmentally friendly travel

House rules Sheraton Old San Juan Hotel takes special requests - add in the next step!

Check-in

From 15:00 hours

Check-out

Until 11:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

There is no capacity for cots at this property.

There is no capacity for extra beds at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa Discover Diners Club American Express Sheraton Old San Juan Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note the Service Charge includes free WiFi on entire property, 2 bottles of water daily in room, toll free domestic calls in room, access to health club 24/7 and complementary fruit at front desk.

Please be advised the offer for breakfast included is only for 2 guests regardless of occupancy reserved.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Sheraton Old San Juan Hotel

  • The prices at Sheraton Old San Juan Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • The nearest beach is just 0.7 miles from Sheraton Old San Juan Hotel.

  • Room options at Sheraton Old San Juan Hotel include:

    • Double
    • Suite

  • Sheraton Old San Juan Hotel offers the following activities / services (charges may apply):

    • Fitness centre
    • Hot tub/Jacuzzi
    • Fitness

  • Sheraton Old San Juan Hotel has 1 restaurant:

    • Palio

  • Guests staying at Sheraton Old San Juan Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Continental
    • American
    • Buffet

  • Check-in at Sheraton Old San Juan Hotel is from 15:00, and check-out is until 11:00.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Sheraton Old San Juan Hotel on this page.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Sheraton Old San Juan Hotel is 550 yards from the centre of San Juan.