• City view
  • Pet friendly
  • Outdoor swimming pool
  • Free WiFi
  • Terrace
  • Balcony
  • Air conditioning
  • Private Bathroom
  • 24-hour front desk
  • Key card access

Sheraton Puerto Rico Resort & Casino offers a fitness center and dining options on site as well as guest rooms with free Wi-Fi. The hotel is just over 2 miles from Historic Old San Juan. Sheraton Puerto Rico Convention Center Hotel & Casino features a 4-story, outdoor deck with a spacious infinity swimming pool. Guests will also enjoy the hotel's casino, which boasts over 400 slot machines and 16 table games. After an intense workout in the fitness center, guests can relax with a massage in the spa. The guest rooms at the Puerto Rico Convention Center Sheraton feature comfortable Sweet Sleeper Beds with pillow-top mattresses and goose-down comforters. Floor-to-ceiling windows allow natural light as well as views of the city or San Juan Bay. After a busy day, guests can relax and watch the 40-inch flat-screen TV or listen to the iPod docking station. Guests at the Sheraton Convention Center & Casino Puerto Rico will enjoy a variety of dining options from the casual poolside bar and grille to the extensive room service menu. Choices Restaurant serves American and Puerto Rican dishes, and the District Lounge is a great place for a relaxing drink.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Sheraton Puerto Rico Resort & Casino has been welcoming Booking.com guests since Dec 14, 2009
Hotel chain/brand:
Sheraton

Property Highlights

Top Location: Highly rated by recent guests (9.0)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Vegan, Gluten-free, American

Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 king bed
and
1 sofa bed
1 king bed
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Travel Sustainable Level 2
This property is making considerable investments and efforts towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
8.7
Facilities
8.6
Cleanliness
8.6
Comfort
8.7
Value for money
7.7
Location
9.0
Free WiFi
8.8
Select topics to read reviews:

See what guests loved the most:

  • Liduvina
    Puerto RicoPuerto Rico
    The employee was very helpful and was able to help
  • Frances
    United States of AmericaUnited States of America
    Perfect location with a lots of restaurants on walking distance.
  • Denise
    United States of AmericaUnited States of America
    Everyone was so pleasant and welcoming. Staff was well informed regarding excursions. Breakfast buffet was outstanding. Rooms were comfortable. Housekeeping needed a little bit more attention. Pool and casino areas were all very clean and...
  • Suzette
    United States of AmericaUnited States of America
    Easy access to everything, room service was fast, staff was extremely helpful, the shuttle took you to all of the best local spots like Old San Juan and Escambron beach, and my favorite part was all of the excitement in the casino with live music...
  • Demetria
    United States of AmericaUnited States of America
    It was very clean.had plenty to do there @ the hotel swimming pools,restaurants,casino,the food was good staff was very friendly and helpful the valet guys were very nice & pretty quick with taking & receiving cars
  • Jennifer
    United States of AmericaUnited States of America
    Staff was very helpful and pleasant! Made me feel very welcomed. The food and drinks I had were delicious. My room was always maintained while I was gone. Loved my stay a lot.
  • Alexis
    United States of AmericaUnited States of America
    my flight was delayed and I was accommodated with no issues despite my 12am arrival. very easy check In. You are able to pay cash for you incidental fee which you will received upon check out. Very Prime Location as it is centered in the T-Mobile...
  • Michael
    United States of AmericaUnited States of America
    The location was convenient and close to restaurants and places near by. Also not far from Old San Juan
  • Lateefah
    United States of AmericaUnited States of America
    The location was great. Walking distance of restaurants and activities. The shuttles to the beach and Old San Juan were great. Plenty to do at the hotel as well. Everything I need for our post cruise stay.
  • Susan
    United States of AmericaUnited States of America
    The breakfast was included in our rate, which was great! The staff was awesome!!

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Room have jacuzz

    Hello, We have an outdoor Jacuzzi
    Answered on 28 August 2019
  • Is there a place to store luggage before we leave for a cruise?

    Good morning, Yes, we can store your luggage on the day of your check out with the bellmen.
    Answered on 11 November 2019
  • I know the legal age in pr but How old do you have to be to check in ?

    18 years and older.
    Answered on 12 March 2020
  • how far to the cruise terminal??

    There are 2 piers nearby. It takes 5 minutes to the Panamerican Pier, and 10 minutes to the piers in Old San Juan.
    Answered on 21 October 2019
  • do you have shuttle from the airport

    Good afternoon, The hotel does not offer shuttle service. Taxis are waiting 24 hours outside the hotel and you may also consider using an UBER.
    Answered on 9 February 2021
  • How far are you from the beach?

    Greetings, we are about 10 to 15 minutes from the beach depending on traffic
    Answered on 17 March 2021
  • Still looking?

Hotel area info *

Restaurants
1 Restaurant On Site

  • Restaurant #1

    No additional info available

Amenities of Sheraton Puerto Rico Resort & Casino
Great facilities! Review score, 8.6

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Parking on site
  • Non-smoking rooms
  • Restaurant
  • Family rooms
  • Facilities for disabled guests
  • Room service
  • Bar
  • Breakfast
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
Pets
Pets are allowed. Charges may apply.
Activities
  • Bingo
  • Live sports events (broadcast)
  • Live music/Performance
  • Happy hour
    Additional charge
  • Evening entertainment
  • Casino
Food & Drink
  • Coffee house on site
  • Fruit
  • Wine/Champagne
    Additional charge
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Restaurant
Internet
WiFi is available in the rooms and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and charges may apply.
  • Valet parking
  • Parking garage
Transportation
  • Public transit tickets
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shared lounge/TV area
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Car rental
  • Packed lunches
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Infinity pool
  • Beach chairs/Loungers
Spa
  • Kids' pool
  • Locker rooms
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beauty services
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Spanish
  • French
  • Portuguese

House rules

Sheraton Puerto Rico Resort & Casino takes special requests – add in the next step!

Check-in

From 4:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa Discover Diners Club American Express Cash Other Sheraton Puerto Rico Resort & Casino accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please be advised that the hotel has an incidental hold of $100 per night.

The destination fee includes the following:

-Resort fee includes-· Daily complimentary shuttle to Escambron Beach and Old San Juan.

· Daily Yoga Classes

· Daily Aqua Fitness

· Daily Salsa Classes

· Enhanced high speed internet access in guestrooms and public areas of the hotel

· Two (2) Complimentary bottles of water in guest rooms, replenish daily.

· Coffee and tea service in the room, replenished daily

· Use fitness center open 24/7

· Use of towels and chaise lounges at our lavish sun and pool deck

· Free local calls, Toll free calls access

Rollaway: $40 per day
Microwave: $30 per day
Refrigerator: $30 per day
Early Check-ins and Late checkouts are based upon availability at an additional cost. Call 787-993-3641 for more information regarding cost.

When traveling with pets, please note that an extra charge of $20 per room, per night applies.
Please also note that a pet cleaning fee of $150 per stay applies.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sheraton Puerto Rico Resort & Casino of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Sheraton Puerto Rico Resort & Casino

  • Guests staying at Sheraton Puerto Rico Resort & Casino can enjoy a highly-rated breakfast during their stay (guest review score: 6.7).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Gluten-free
    • American

  • Room options at Sheraton Puerto Rico Resort & Casino include:

    • Double

  • Sheraton Puerto Rico Resort & Casino has 1 restaurant:

    • Restaurant #1

  • Sheraton Puerto Rico Resort & Casino is 1.9 miles from the center of San Juan. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Sheraton Puerto Rico Resort & Casino on this page.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Sheraton Puerto Rico Resort & Casino offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Casino
    • Evening entertainment
    • Spa facilities
    • Live sports events (broadcast)
    • Swimming pool
    • Bingo
    • Locker rooms
    • Happy hour
    • Spa lounge/Relaxation area
    • Fitness
    • Steam room
    • Live music/Performance
    • Spa/Wellness packages
    • Beauty services

  • Check-in at Sheraton Puerto Rico Resort & Casino is from 4:00 PM, and check-out is until 11:00 AM.

  • The prices at Sheraton Puerto Rico Resort & Casino may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.