There is no parking garage and the parking places on the street where the Hotel is located, are limited to residents. The best options to park, are the public parking lots around the center, like Praça da Figueira Parking Lot, Restauradores Parking Lot or Chiado Parking Lot.

Thank you for the question, Balconies are not available in all the rooms, so if the Guest’s wish to have a room with a balcony, we recommend to contact the Hotel directly, or to leave a note on the booking so we can know about the Guest’s preference. The request will be subjected to our availability but the staff always makes the best effort in order to fulfill the Guest’s requests. Kind Regards

Brown’s Downtown Hotel has 6 floors in total, being the Reception and the Lobby on the Ground Level, and the rooms distributed between the 1st and the 6th floor. At the Lobby, it’s possible for the Guest to relax, to work or to have a meeting with someone, since there is plenty space available. There is also a computer available for Guests, WC, a vending machine with snacks and drinks, free coffee and water facilities. From the 1st to the 5th floors, Standard and Superior rooms are available, and the two Suites of the Hotel are located on the 6th floor. The Hotel has one elevator available that goes from the Ground Level to the 5th floor, being the access to the Suites made by stairs only, from the 5th floor. Front Office Team it’s always available and pleasured to help the Guest with whatever he needs.

Check-in time is usually at 3 pm. If our availability allows it, it would be our pleasure to check you in earlier free of charge. In case the room is not available, you can always store your luggage here and come back later or relax in our lobby.

The closest Metro station it's "Baixa-Chiado". There are two exits in the station, the one that leads to our Hotel it's the exit for Rua do Crucifixo and once you leave the station, you walk on a straight line and then turn on the 3rd street on the right. Our Hotel it's the door nº 73. The Hotel has 6 floors, and a lift that gives access until the 5th floor. The access for the 6th floor (Suites) is made by stairs.

Our WiFi is unlimited to all the Guests, and it's available in all the floors of the Hotel.

Extra beds to accommodate adults or children's, are only allowed on the Suites. Baby cots are possible to be placed on the Superior Rooms and Suites.

Dear guest, In order to accommodate 3 people in our hotel, the room booked needs to be a Junior Suite or the Master Suite. Best regards from Lisbon