Thank you for the question, Balconies are not available in all the rooms, so if the Guest’s wish to have a room with a balcony, we recommend to contact the Hotel directly, or to leave a note on the booking so we can know about the Guest’s preference. The request will be subjected to our availability but the staff always makes the best effort in order to fulfill the Guest’s requests. Kind Regards

There is no parking garage and the parking places on the street where the Hotel is located, are limited to residents. The best options to park, are the public parking lots around the center, like Praça da Figueira Parking Lot, Restauradores Parking Lot or Chiado Parking Lot.

Dear guest, The interior rooms have windows but the view is to the inside of the hotel. Kind regards,

We don't have interconnecting rooms, however, we can always try to assign rooms next to each other, if a note is left on the reservation.

Dear Guest, The price changes for 1 person or 2. Also if the breakfast is included. The rooms only have standing showers and not bathtubs. Kind regards,

Dear Guest, Some rooms do have balconies. Kind regards,

Hello, Thank you for your message. Regarding the question we have several options. You can book the reservation and only pay one day before the arrival or you can book it and pay when you book it. Kind regards,

Dear guest, If need it we can store your luggage with us no problem. Kind regards,

Brown’s Downtown Hotel has 6 floors in total, being the Reception and the Lobby on the Ground Level, and the rooms distributed between the 1st and the 6th floor. At the Lobby, it’s possible for the Guest to relax, to work or to have a meeting with someone, since there is plenty space available. There is also a computer available for Guests, WC, a vending machine with snacks and drinks, free coffee and water facilities. From the 1st to the 5th floors, Standard and Superior rooms are available, and the two Suites of the Hotel are located on the 6th floor. The Hotel has one elevator available that goes from the Ground Level to the 5th floor, being the access to the Suites made by stairs only, from the 5th floor. Front Office Team it’s always available and pleasured to help the Guest with whatever he needs.

Dear Guest, We have some rooms with balconies, however, due to operations reasons, we are not able to guarantee them since they are subject to availability upon arrival. Nevertheless, we will do our very best to assign accordingly should you request

For Parking, we have one nearby at Restauradores Square. The American Consulate it's 15 minutes away by Taxi.

Check-in time is usually at 3 pm. If our availability allows it, it would be our pleasure to check you in earlier free of charge. In case the room is not available, you can always store your luggage here and come back later or relax in our lobby.

The closest Metro station it's "Baixa-Chiado". There are two exits in the station, the one that leads to our Hotel it's the exit for Rua do Crucifixo and once you leave the station, you walk on a straight line and then turn on the 3rd street on the right. Our Hotel it's the door nº 73. The Hotel has 6 floors, and a lift that gives access until the 5th floor. The access for the 6th floor (Suites) is made by stairs.

The Hotel is part of a Group of 3 Hotels in the same steet (Brown's Downtown, Boutique and Central), separated by 200m. It's expected that the Restaurant from Brown's Central will have Christmas Menu's, but that information it's not available yet.

Hello, To book a room and pay a day in advance, you just need to select the option with free cancellation. Kind regards

Thank you for the message, We can put a Crib in a Superior Room but the maximum occupancy is 2 Adults and 1 Baby per room. Thank you.

Concerning our transfer services: Prices: 35€ - Airport – Brown’s I Downtown (Go) 60€ - Airport – Brown’s I Downtown – Airport (Go & Return) In case you decide to book with us we will need the info of the flight (time/date/code) and nº of pax.

Our WiFi is unlimited to all the Guests, and it's available in all the floors of the Hotel.

Check In can be made anytime, since the Front Desk it's open 24/7.

Dear Guest, To accommodate your family you will need to book 2 rooms. Please bear in mind that the maximum capacity of our rooms is 2 guests and we don´t have extra beds.