“Location is great and everyone working there is super friendly, professional and helpful. This hotel offers little extras that make a difference such as 2 daily walking tours, happy hour in the lobby, goodies, fruit, ice cream and bottled water for guests. Each day a little offering would appear in my room such as fruit or savoury treats and the drinks in the mini bar are complimentary. They even packed me a bagged lunch for my early morning flight! ”

“Right in the heart of the old city historic building check out the excavations from centuries back. Excellent breakfast with service to match nothing too much trouble. The walking tours are a bonus and a must do provided by hotel staff who were enthusiastic and very knowledgeable. The " treats " at reception add to the 5 * experience Do not miss this hotel”

“Great location, comfortable room, breakfast was awesome as well as the dinner we had in the bistro. Upon our initial arrival there was a strong odor on the floor as we traveled to our room. The manager addressed our issues with a positive attitude. The staff were friendly and accommodating. ”

“What’s not to like about a kind and competent staff to greet you with a smile and all the details necessary to make your stay outstanding. Small things, to an experienced traveller, make a great difference. Is a door opened for you? Is luggage brought to your room? Does staff look you in the eye and greet you with a welcoming smile and work with you to find solutions to the inevitable puzzles that come in a new city? How about unexpected little surprises like sharing wine and pastries with other guests in the lobby as a way of meeting each other. This hotel and its people exceeded our expectations!”

“All aspects of the hotel and our stay were outstanding.”

“Overall the service at this hotel is spectacular and beyond words. From the front desk to guest services to the breakfast staff/ everyone was so accommodating and wanting to ensure that all guests were satisfied. They had added benefits of free guided walking tours as well as a 20min massage and even free minibar … in our years of travelling we haven’t quite had this level of service from a boutique hotel. Highly recommended! ”

“Fantastic hotel with great staff and incredible offerings (food, drinks, massage, jacuzzi). Great location near the river and close to Bairo Alto and Chiado”

“Everything, the staff treated us like royals! The staff was very professional, courteous, respectful, and friendly. The hotel’s hospitality was above and beyond. The location is perfect and close to everything one might need.”

“Location is ideal, can walk to all the major areas in downtown Lisbon. Hotel is dreamy with well appointed rooms and spa shower. Staff are very friendly and helped us book multiple dinner reservations. Breakfast is fantastic.”

“From the moment we arrived, Edgar helped us with our luggage and information about where to go. Bruno helping us with our reservation and exchange and Diana gave us an excellent and free walking tour of the historical area around the hotel and a surprise at the basement of the hotel. Renato remembered our choice of coffee during breakfast, and all the dining staff were attentive and the food was great. They made our 25th anniversary celebration wonderful.”