Hotel
 Hotel da Baixa

Airport shuttle. Airport shuttle available for an additional charge. You can request this in the next step.

Rua da Prata 231, Santa Maria Maior, 1100-417 Lisbon, Portugal – Excellent location - show map – Metro access

Excellent location — rated 9.8/10! (score from 2298 reviews)

Real guests • Real stays • Real opinions

9.4
Superb
2,299 reviews

Excellent location in the middle of Lisbon. Staff were friendly and helpful and room was of a high standard. It felt like a family hotel where you were the centre of attention.

George United Kingdom

Perfect location. Had a great room. Breakfast was stunning. Very Friendly staff.

Franjo South Africa

The location is very central - with the exception of riding 28 tram, we walked everywhere. little touches - courtesy drinks in mini bar and cafe in the lobby with cakes. We don’t usually dine hotel restaurants but we dined twice at Hotel da Baixa in the evening - the food was exceptional!

Sandra United Kingdom

The location is perfect: downtown Lisbon. The service is outstanding: I got a birthday cake on my birthday, when I ripped a button off my coat, they took care of it and they booked a wonderful trip to Sintra for us. Thank you Hotel da Baixa!

Marlieke Netherlands

Fabulous hotel...modern, welcoming, beautiful rooms and an absolutely perfect location. The team at this hotel are absolutely outstanding and the attention to detail and care for their guests is superb..... and easily on a par with a Four Seasons.

Alan United Kingdom

The staff were excellent, welcoming and exceptionally good service. The location of the hotel is fantastic.

Ran Thailand

Very friendly stuff, great location and really cozy rooms

Ellina Austria

wet central location to walk and see lots of areas incredibly clean and the staff were amazing

Mark United Kingdom

Excellent location, well-run with pleasant well-trained staff, comfortable quiet room. Good breakfast with a lot of choice.

P United Kingdom

Staff are exceptional and go the extra mile to make guests feel comfortable. We had a room issue initially and the staff really worked hard to accommodate us and were very pleasant and professional.

Daniel South Africa
9.4
Superb
2,299 reviews
  • What guests loved the most:
  • “Excellent location in the middle of Lisbon. Staff were friendly and helpful and room was of a high standard. It felt like a family hotel where you were the centre of attention.”
    George George United Kingdom United Kingdom
  • “Perfect location. Had a great room. Breakfast was stunning. Very Friendly staff.”
    Franjo Franjo South Africa South Africa
  • “The location is very central - with the exception of riding 28 tram, we walked everywhere. little touches - courtesy drinks in mini bar and cafe in the lobby with cakes.”
    Sandra Sandra United Kingdom United Kingdom
  • “The location is perfect: downtown Lisbon. The service is outstanding: I got a birthday cake on my birthday, when I ripped a button off my coat, they took care of it and they booked a wonderful trip to...”
    Marlieke Marlieke Netherlands Netherlands
  • “Fabulous hotel...modern, welcoming, beautiful rooms and an absolutely perfect location.”
    Alan Alan United Kingdom United Kingdom
  • “The staff were excellent, welcoming and exceptionally good service. The location of the hotel is fantastic.”
    Ran Ran Thailand Thailand
  • “Very friendly stuff, great location and really cozy rooms”
    Ellina Ellina Austria Austria
  • “wet central location to walk and see lots of areas incredibly clean and the staff were amazing”
    Mark Mark United Kingdom United Kingdom
  • “Excellent location, well-run with pleasant well-trained staff, comfortable quiet room. Good breakfast with a lot of choice.”
    P P United Kingdom United Kingdom
  • “Staff are exceptional and go the extra mile to make guests feel comfortable. We had a room issue initially and the staff really worked hard to accommodate us and were very pleasant and professional.”
    Daniel Daniel South Africa South Africa

Categories:

  • Staff 9.7
  • Facilities 9.4
  • Cleanliness 9.7
  • Comfort 9.7
  • Value for money9.2
  • Location 9.8
  • Free WiFi 9.6
High score for Lisbon

Stay in the heart of Lisbon – Excellent location - show map

You're eligible for a Genius discount at Hotel da Baixa! To save at this property, all you have to do is sign in.

With a colourful and classic façade, as well as a modern interior décor, the 4-star Hotel da Baixa enjoys a prime location in Lisbon's historic downtown area. Featuring a restaurant and a bar, it just 200 yards from Rossio Square a short walk from the iconic Santa Justa Lift.

The property features free WiFi throughout and has accommodation in elegant double, twin and family rooms, as well as in suites. All units come with a 4K TV with internet access, Nespresso coffee machine and Bluetooth sound system. Some units also include a smartphone with free unlimited data provided. All accommodation comes with a private bathroom, including free Uriage toiletries.

The daily buffet breakfast is served at the restaurant area and offers vegetarian and gluten-free options. The restaurant has a traditional atmosphere and specializes in international dishes as well as in tasty Portuguese dishes. The surrounding area features a wide range of restaurants, bakeries and cafés for guests to choose from, many within a 5-minute walk.

The property is 650 yards from Chiado and 400 yards from the Baixa/Chiado metro Station. The trendy and lively Bairro Alto is a 10-minute walk away and has various bars, cafés and shops. At a 9-minute walk is Liberty Avenue, which features many high-end shops and boutiques. Lisbon's Humberto Delgado Airport, 6 miles from Hotel da Baixa.

This is our guests' favourite part of Lisbon, according to independent reviews.

Couples particularly like the location — they rated it 9.9 for a two-person trip.

Hotel da Baixa has been welcoming Booking.com guests since 5 Jan 2018.

Show me more

Most popular facilities

Parking
Free WiFi
Airport shuttle
Family rooms
Non-smoking rooms
Restaurant
Bar

Property highlights

Situated in the real heart of Lisbon, this hotel has an excellent location score of 9.8

Breakfast info

Vegetarian, Gluten-free, Buffet

Saved to 12541 lists

Availability

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4 reasons to choose Hotel da Baixa

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speak English

Guest reviews

9.4
Superb · 2,299 reviews
Read all reviews
Categories:
  • Staff 9.7
  • Facilities 9.4
  • Cleanliness 9.7
  • Comfort 9.7
  • Value for money9.2
  • Location 9.8
  • Free WiFi 9.6
High score for Lisbon

Select topics to read reviews:

See what guests loved the most:

  • George
    United KingdomUnited Kingdom
    “Excellent location in the middle of Lisbon. Staff were friendly and helpful and room was of a high standard. It felt like a family hotel where you were the centre of attention.”
  • Franjo
    South AfricaSouth Africa
    “Perfect location. Had a great room. Breakfast was stunning. Very Friendly staff.”
  • Sandra
    United KingdomUnited Kingdom
    “The location is very central - with the exception of riding 28 tram, we walked everywhere. little touches - courtesy drinks in mini bar and cafe in the lobby with cakes. We don’t usually dine hotel restaurants but we dined twice at Hotel da Baixa...”
  • Marlieke
    NetherlandsNetherlands
    “The location is perfect: downtown Lisbon. The service is outstanding: I got a birthday cake on my birthday, when I ripped a button off my coat, they took care of it and they booked a wonderful trip to Sintra for us. Thank you Hotel da Baixa!”
  • Alan
    United KingdomUnited Kingdom
    “Fabulous hotel...modern, welcoming, beautiful rooms and an absolutely perfect location. The team at this hotel are absolutely outstanding and the attention to detail and care for their guests is superb..... and easily on a par with a Four Seasons.”
  • Ran
    ThailandThailand
    “The staff were excellent, welcoming and exceptionally good service. The location of the hotel is fantastic.”
  • Ellina
    AustriaAustria
    “Very friendly stuff, great location and really cozy rooms”
  • Mark
    United KingdomUnited Kingdom
    “wet central location to walk and see lots of areas incredibly clean and the staff were amazing”
  • P
    United KingdomUnited Kingdom
    “Excellent location, well-run with pleasant well-trained staff, comfortable quiet room. Good breakfast with a lot of choice.”
  • Daniel
    South AfricaSouth Africa
    “Staff are exceptional and go the extra mile to make guests feel comfortable. We had a room issue initially and the staff really worked hard to accommodate us and were very pleasant and professional.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Is it possible to add One extra bed for adult?
    Dear Guest, First of all we would like to thank you for your message. We kindly inform you that it's not possible to add an extra bed in the Classic Interior View. This type of room only have twenty square meters and capacity for two adults or one adult and one child. For rooms up to three people you have the Deluxe City View or (twenty six square meters) the Premium City View (thirty square meters) where is possible to have a king sized or or twin beds along with an extra. We hope we have been able to help you. Should you need further assistance, please do not hesitate. Kind regards, Joana Correia Front Office
    Asked about: Classic Double or Twin Room with Interior View • Answered on 14 November 2019
  • Is there any lift in the hotel to the upper floor?, so we do not have to carry the luggage walking up the stairs?
    Yes, we do have two lifts available to the upper floor.
    Answered on 19 December 2019
  • Where can you park?
    There's a public underground garage 100m away from Hotel da Baixa. We do have valet parking, which means that you just need to momentarily stop the car in front of the hotel, and someone from our staff will unload the luggage and park the car. The Valet Parking is available between 7:30 am till 11:00 pm and while it is free the parking costs 40 euros for 24h when booked through us.
    Asked about: Premium Double or Twin Room with City View • Answered on 30 July 2019
  • What rooms, in your hotel, have a balcony or terrace?
    The typologies that have balconies in our Hotel are; Classic City View, Deluxe City View and Premium City View. But not all rooms from that typologies have balconies,only a few of them. Best Regards.
    Answered on 13 August 2021
  • Hello, Is there a small refrigerator in the classic Double room with city view? Thank you.
    All Rooms are fully equipped with 4K television, Nespresso Coffee Machine, Electronic safe, wireless Internet, Mini bar, Blackout blinds and Á la carte pillow service.
    Asked about: Classic Double or Twin Room with City View • Answered on 10 August 2021

  • Still looking?

    Thanks! You will receive an email as soon as the property has answered your question.

Thanks! You will receive an email as soon as the property has answered your question.

Hotel surroundings *
Guests loved walking around the neighbourhood!
Excellent location - show map
Located in the historic old town

Stay in the charming centre of one of the oldest cities in Europe, predating London, Paris, and Rome by centuries.

What's nearby
  • Praca da Figueira
    0.1 miles
  • Santa Justa Elevator
    0.1 miles
  • Sao Cristovao and Sao Lourenço Church
    0.1 miles
  • Rossio
    0.1 miles
  • Carmo Convent
    0.2 miles
  • Carmo Fountain
    0.2 miles
  • Dona Maria II National Theatre
    0.2 miles
  • MUDE - Design and Fashion Museum
    0.2 miles
Top attractions
  • St. George's Castle
    0.2 miles
  • Commerce Square
    0.3 miles
  • Miradouro da Senhora do Monte
    0.5 miles
  • Ribeira Market
    0.6 miles
  • Luz Football Stadium
    3.8 miles
  • Jeronimos Monastery
    3.8 miles
  • Lisbon Oceanarium
    4.2 miles
  • Gare do Oriente
    4.3 miles
Public transport
  • Metro Rossio Metro Station
    0.1 miles
  • Metro Baixa/Shiado Metro - Baixa
    0.2 miles
Closest airports
  • Humberto Delgado Airport
    4 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You will receive an email as soon as the property has answered your question.
1 restaurant on site

    Restaurante do Azeite

    Cuisine: Portuguese, International

    Open for: Breakfast, Lunch, Dinner, High tea

    Menu: À la carte

Facilities of Hotel da Baixa

Most popular facilities

Parking
Free WiFi
Airport shuttle
Family rooms
Non-smoking rooms
Restaurant
Bar
Activities
  • Live sport events (broadcast)
  • Tour or class about local culture
  • Walking tours
Food & Drink
  • Coffee house on site
  • Fruits Additional charge
  • Wine/champagne Additional charge
  • Kid meals Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is needed) and costs EUR 35 per day.
  • Accessible parking
  • Parking garage
  • Secured parking
Transport
  • Airport drop off Additional charge
  • Airport pick up Additional charge
  • Public transport tickets Additional charge
Reception services
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business facilities
  • Fax/photocopying Additional charge
  • Meeting/banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box
General
  • Shared lounge/TV area
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Air conditioning
  • Non-smoking throughout
  • Car hire
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Languages spoken
  • English
  • Spanish
  • French
  • Portuguese
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You will receive an email as soon as the property has answered your question.
Sustainable initiatives
This property has taken steps to provide more sustainable and environmentally friendly travel

House rules Hotel da Baixa takes special requests - add in the next step!

Check-in

From 16:00 hours

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3 - 12 years
Extra bed upon request
€ 40 per child, per night
13+ years
Extra bed upon request
€ 80 per person, per night

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa American Express Hotel da Baixa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that when booking 5 or more rooms, different policies and additional supplements may apply.

The name on the credit card used for the booking should correspond to the guest staying at the property.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Please inform Hotel da Baixa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

License number: 8309

FAQs about Hotel da Baixa

  • Hotel da Baixa offers the following activities / services (charges may apply):

    • Walking tours
    • Live sport events (broadcast)
    • Tour or class about local culture

  • From the nearest airport, you can get to Hotel da Baixa by:

    • Metro 30min

  • Hotel da Baixa is 250 yards from the centre of Lisbon.

  • Hotel da Baixa has 1 restaurant:

    • Restaurante do Azeite

  • Room options at Hotel da Baixa include:

    • Twin/Double
    • Family
    • Double

  • Guests staying at Hotel da Baixa can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Vegetarian
    • Gluten-free
    • Buffet

  • Check-in at Hotel da Baixa is from 16:00, and check-out is until 12:00.

  • The prices at Hotel da Baixa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.