Guesthouse Dear Lisbon - Palace Chiado Suites

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

Rua Ivens 35, Santa Maria Maior, 1200-226 Lisbon, Portugal – Excellent location – show map – Subway Access

Excellent location – rated 9.8/10! (score from 565 reviews)

Real guests • Real stays • Real opinions

9.2
Wonderful
565 reviews

beautiful old hotel with some modern touches that worked well. lots of room. lots of natural light. breakfast was ample and wheeled to your room on a food trolley.

Fern United States of America

Best in class staff, supporting us throughout the stay with bookings and even discounted PCR tests. Andreia was stellar, thank you so much!

Ilma United Arab Emirates

the view from the room is beautiful, to have breakfast looking at the sunrise with the castle as skyline was memorable. the rooms are keeping the tradiional "pombaline" structure even if it is an old building the room facing the river is super quiet. I recommend to stay here for location, romantic and a real Portuguese experience

Angela United States of America

The staff were very friendly and helpful. The room that we had (#8) has a beautiful view of the basilica and river. The breakfast was also very good and freshly prepared - coffee, juice, fruit, eggs, fresh bread, cold cuts and cheese.

William United States of America

Fantastic view. Excellent location. Wonderful and punctual delicious breakfast. Comfortable bed. Great shower. Spacious room and bathroom.

Donna United States of America

The receptionist hours are very limited but they are very good in staying in communication to accommodate late check-ins and other requests. I had to leave too early to have breakfast.

Matthias United States of America

Location was perfect and the room is exactly what you’d expect - spacious, beautiful interior, and a bed you don’t want to get out of. Breakfast is also delivered right to your door.

Kristina United States of America

The location couldn’t be better (right in the heart of Chiado)...and inside of a palace. The decoration is all around lovely (super good taste), and really comfy and large bed. The staff were very nice, and accommodating. Amazing (!!!) city and river views.

Mª Portugal

The self check-in process was easy and the previous contacts with the staff were straightforward. The Deluxe Suite with a River View is exactly as advertised, loved the design and cleanliness. Breakfast arrived in a cart the next morning and it was excellent. We are very happy with our stay.

Jon Portugal

We got an upgrade to the Master Suite which had an amazing view of the river, Alfama and the castle. The room was spacious and comfortable, and very clean. We even got a couple of pasteis de nata and some port to celebrate my birthday! We were in need of somewhere lovely to relax and this was ideal, especially as we were within walking distance of all the places we wanted to visit.

Julie Portugal
9.2
Wonderful
565 reviews
  • What guests loved the most:
  • “beautiful old hotel with some modern touches that worked well. lots of room. lots of natural light. breakfast was ample and wheeled to your room on a food trolley.”
    Fern Fern United States of America United States of America
  • “Best in class staff, supporting us throughout the stay with bookings and even discounted PCR tests. Andreia was stellar, thank you so much!”
    Ilma Ilma United Arab Emirates United Arab Emirates
  • “the view from the room is beautiful, to have breakfast looking at the sunrise with the castle as skyline was memorable.”
    Angela Angela United States of America United States of America
  • “The staff were very friendly and helpful. The room that we had (#8) has a beautiful view of the basilica and river.”
    William William United States of America United States of America
  • “Fantastic view. Excellent location. Wonderful and punctual delicious breakfast. Comfortable bed. Great shower. Spacious room and bathroom.”
    Donna Donna United States of America United States of America
  • “The receptionist hours are very limited but they are very good in staying in communication to accommodate late check-ins and other requests. I had to leave too early to have breakfast.”
    Matthias Matthias United States of America United States of America
  • “Location was perfect and the room is exactly what you’d expect - spacious, beautiful interior, and a bed you don’t want to get out of. Breakfast is also delivered right to your door.”
    Kristina Kristina United States of America United States of America
  • “The location couldn’t be better (right in the heart of Chiado)...and inside of a palace. The decoration is all around lovely (super good taste), and really comfy and large bed.”
    Mª Mª Portugal Portugal
  • “The self check-in process was easy and the previous contacts with the staff were straightforward. The Deluxe Suite with a River View is exactly as advertised, loved the design and cleanliness.”
    Jon Jon Portugal Portugal
  • “We got an upgrade to the Master Suite which had an amazing view of the river, Alfama and the castle. The room was spacious and comfortable, and very clean.”
    Julie Julie Portugal Portugal

Categories:

  • Staff9.4
  • Facilities9.0
  • Cleanliness9.4
  • Comfort9.4
  • Value for money9.0
  • Location 9.8
  • Free WiFi8.8
High score for Lisbon

Stay in the heart of Lisbon – Excellent location – show map

You're eligible for a Genius discount at Dear Lisbon - Palace Chiado Suites! To save at this property, all you have to do is sign in.

Featuring free WiFi throughout the property, Dear Lisbon - Palace is located in Lisbon, 650 feet from Chiado. It is is located in a historic, protected and renovated building from the 19th century, which has the reception on the ground floor and all nine suites on the first floor.

All of the elegantly-decorated suites include a flat-screen cable TV, as well as a mini bar and a safety deposit box. Some units have a seating area where you can relax. Guests can enjoy a view over Lisbon or over São Jorge Castle. All suites are equipped with a Nespresso coffee machine (with some complimentary capsules) and an electric kettle. The private bathroom includes bathrobes and slippers.

Front desk is available from 07:00 to 17:00. Breakfast is served in each of the suites, at a specific hour that guests can choose on the previous day.

The guest house also offers bike hire and car hire. Rossio is 1,300 feet from Dear Lisbon - Palace, while Bairro Alto is a short 3-minute walk away. At a 15-minute walk are the historic Alfama area, as well as the area surrounding São Jorge Castle. The São Pedro de Alcântara Belvedere is a 5-minute walk away. Lisbon's Humberto Delgado International Airport is 4.3 mi from the property.

This is our guests' favorite part of Lisbon, according to independent reviews.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

We speak your language!

Dear Lisbon - Palace Chiado Suites has been welcoming Booking.com guests since Aug 2, 2016

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Located in the real heart of Lisbon, this property has an excellent location score of 9.8!

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Continental

Saved to 2997 lists

Most popular amenities

Free WiFi
Airport shuttle
Heating
Laundry
Daily housekeeping
Air conditioning
Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

Availability

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Sleeps Accommodation Type Price
Max adults: 3. Max children: 1
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Max adults: 3
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Max adults: 2
Deluxe Suite
  • 1 full bed
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Max adults: 2
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89 properties in Lisbon like Dear Lisbon - Palace Chiado Suites were booked in the last 12 hours

4 reasons to choose Dear Lisbon - Palace Chiado Suites

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

9.2
Wonderful
 · 565 reviews
Read all reviews
  • Staff9.4
  • Facilities9.0
    Breakfast
  • Cleanliness9.4
  • Comfort9.4
  • Value for money9.0
  • Location 9.8
    View
  • Free WiFi8.8
High score for Lisbon

Select topics to read reviews:

See what guests loved the most:

  • Fern United States of America

    “beautiful old hotel with some modern touches that worked well. lots of room. lots of natural light. breakfast was ample and wheeled to your room on a food trolley. ”

  • Ilma United Arab Emirates

    “Best in class staff, supporting us throughout the stay with bookings and even discounted PCR tests. Andreia was stellar, thank you so much! ”

  • Angela United States of America

    “the view from the room is beautiful, to have breakfast looking at the sunrise with the castle as skyline was memorable. the rooms are keeping the tradiional "pombaline" structure even if it is an old building the room facing the river is super quiet. I recommend to stay here for location, romantic and a real Portuguese experience”

  • William United States of America

    “The staff were very friendly and helpful. The room that we had (#8) has a beautiful view of the basilica and river. The breakfast was also very good and freshly prepared - coffee, juice, fruit, eggs, fresh bread, cold cuts and cheese.”

  • Donna United States of America

    “Fantastic view. Excellent location. Wonderful and punctual delicious breakfast. Comfortable bed. Great shower. Spacious room and bathroom.”

  • Matthias United States of America

    “The receptionist hours are very limited but they are very good in staying in communication to accommodate late check-ins and other requests. I had to leave too early to have breakfast.”

  • Kristina United States of America

    “Location was perfect and the room is exactly what you’d expect - spacious, beautiful interior, and a bed you don’t want to get out of. Breakfast is also delivered right to your door. ”

  • Mª Portugal

    “The location couldn’t be better (right in the heart of Chiado)...and inside of a palace. The decoration is all around lovely (super good taste), and really comfy and large bed. The staff were very nice, and accommodating. Amazing (!!!) city and river views.”

  • Jon Portugal

    “The self check-in process was easy and the previous contacts with the staff were straightforward. The Deluxe Suite with a River View is exactly as advertised, loved the design and cleanliness. Breakfast arrived in a cart the next morning and it was excellent. We are very happy with our stay.”

  • Julie Portugal

    “We got an upgrade to the Master Suite which had an amazing view of the river, Alfama and the castle. The room was spacious and comfortable, and very clean. We even got a couple of pasteis de nata and some port to celebrate my birthday! We were in need of somewhere lovely to relax and this was ideal, especially as we were within walking distance of all the places we wanted to visit.”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Dear Lisbon - Palace Chiado Suites

Welcoming Booking.com guests since Aug 2, 2016

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • 1) Your front desk is open until 11pm. What if we're arriving after? 2) Have a parking garage? Is there a charge for parking?

    Dear Partner Our reception is open from 07h00 until 23h00. We advise the guest upon the reservation with our welcome letter to advise us on the time of arrival so our team can provide all the details, even we give the option of our transfer service with a cost. Dear Lisbon Palace DON'T HAVE A PARKING garage. We have yes, nearby some parking garage, all the details provide on the welcome letter. Since we don't have a parking garage yes it is a charge. Best Regards Dear Lisbon Palace Team

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    Answered on January 21, 2020
  • Hi do you have any suite which has separate (bedroom and living room) ? pls let me know

    Dear guest, The suites adorned with a living room are not separated from the bedroom. If you have any other questions, let us know. Best regards, Dear Lisbon Palace Chiado Team

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    Answered on March 5, 2020
  • Is there a left luggage facility?

    Dear Lisbon Palace, do not have a special place for the luggage but we always can do the store upon the arrival - check-in and upon the check-out.

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    Answered on January 8, 2020
  • Please can you tell me the times available for breakfast in the room?

    We kindly inform you that our Breakfasts are served inside of each room between 8am-10am.

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    Answered on October 15, 2021
  • Hello. Is the Master Suite with River View on the higher level? Which floor please as there is no elevator/lift correct? # of steps? Thank you.

    Our Suite lounge is located on the 2nd floor, with no lift featured, we are a Palace from the XIX century and National Heritage interest property. Views are amazing! Suite "Camões" honours our XV century Poet

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    Answered on July 7, 2021
  • Hi, two of us are vaccinated and we have European Covid passport, is this acceptable before I book?

    We kindly inform you that if you have the Digital Certificate and if its valid, then is accepted.

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    You found this answer unhelpful

    Answered on September 23, 2021

Host Info

Host Review Score 9.4

Located in the heart of trendy Chiado, Dear Lisbon Palace Guest House was originally the Palace of the Viscounds Loures. A beautiful down town building from early XIX century. On 1846 by appointment of her Majesty Queen Maria II it became a cultural Meeting millieu. The neighborhood was a literary center renowned for its Cafes, Brasileira, Bernard and next doors Gremio Literario who still conveys its initial glamour and hosts several literary events. Dear Lisbon Palace splendor, is portrayed on its 9 beautiful Suites, each distinguished by its charm, grandeur and uniqueness. One of the most beautiful panoramic vistas of Lisbon. Just a few steps away from trendy and cosmopolitan CHiado, Terreiro Paco, Rossio and Bairro Alto boulevard. We are waiting for you. Come and Stay with us.

Located in the heart of trendy Chiado, Dear Lisbon Palace Guest House was originally the Palace of the Viscounds Loures. A beautiful down town building from early XIX century. On 1846 by appointment of her Majesty Queen Maria II it became a cultural Meeting millieu. The neighborhood was a literary center renowned for its Cafes, Brasileira, Bernard and next doors Gremio Literario who still conveys its initial glamour and hosts several literary events. Dear Lisbon Palace splendor, is portrayed on its 9 beautiful Suites, each distinguished by its charm, grandeur and uniqueness. One of the most beautiful panoramic vistas of Lisbon. Just a few steps away from trendy and cosmopolitan CHiado, Terreiro Paco, Rossio and Bairro Alto boulevard. We are waiting for you. Come and Stay with us.

Located in the heart of trendy Chiado, Dear Lisbon Palace Guest House was originally the Palace of the Viscounds Loures. A beautiful down town building from early XIX century. On 1846 by appointment of her Majesty Queen Maria II it became a cultural Meeting millieu. The neighborhood was a literary center renowned for its Cafes, Brasileira, Bernard and next doors Gremio Literario who still conveys its initial glamour and hosts several literary events. Dear Lisbon Palace splendor, is portrayed on its 9 beautiful Suites, each distinguished by its charm, grandeur and uniqueness. One of the most beautiful panoramic vistas of Lisbon. Just a few steps away from trendy and cosmopolitan CHiado, Terreiro Paco, Rossio and Bairro Alto boulevard. We are waiting for you. Come and Stay with us.

Languages spoken: English, Spanish, French, Portuguese

Area Info *
Guests loved walking around the neighborhood!
Excellent location – show map
Located in the historic old town

Stay in the charming center of one of the oldest cities in Europe – predating London, Paris, and Rome by centuries.

What's nearby
  • The National Museum of Contemporary Art
    0.1 miles
  • Café A Brasileira
    0.1 miles
  • Carmo Fountain
    0.1 miles
  • Carmo Convent
    0.1 miles
  • MUDE - Design and Fashion Museum
    0.2 miles
  • Santa Justa Elevator
    0.2 miles
  • Camoes Square
    0.2 miles
  • Rua Augusta Arch
    0.2 miles
Restaurants & cafes
  • Cafe/Bar A Brasileira
    0.1 miles
Top attractions
  • Commerce Square
    0.2 miles
  • Rossio Square
    0.3 miles
  • Dona Maria II National Theatre
    0.3 miles
  • Ribeira Market
    0.4 miles
  • St. George's Castle
    0.5 miles
  • Miradouro da Senhora do Monte
    0.8 miles
  • Jeronimos Monastery
    3.7 miles
  • Luz Football Stadium
    3.8 miles
  • Lisbon Oceanarium
    4.4 miles
  • Gare do Oriente
    4.6 miles
Public transit
  • Subway Baixa/Chiado Metro – Baixa
    0.1 miles
  • Subway Baixa/Chiado Metro - Chiado
    0.1 miles
Closest Airports
  • Humberto Delgado Airport
    4.2 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Are you missing any information about this area?
Brilliant!
Amenities of Dear Lisbon - Palace Chiado Suites Great facilities! Review score, 9.0

Most popular amenities

Free WiFi
Airport shuttle
Heating
Laundry
Daily housekeeping
Air conditioning
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Extra long beds (> 6.5 ft)
View
  • Landmark view
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Fruit Additional charge
  • Bottle of water Additional charge
  • Wine/Champagne Additional charge
  • Breakfast in the room
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Parking options available
  • Accessible parking
  • Street parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Safe
General
  • Airport shuttle (additional charge)
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Car rental
  • Carpeted
  • Ironing facilities
Accessibility
  • Upper floors accessible by stairs only
Languages Spoken
  • English
  • Spanish
  • French
  • Portuguese
Missing some info?
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House rules Dear Lisbon - Palace Chiado Suites takes special requests – add in the next step!

Check-in

3:00 PM - 12:00 AM

Check-out

8:00 AM - 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 4 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib by request
Free

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

This property doesn't offer extra beds.

The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa American Express Dear Lisbon - Palace Chiado Suites accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Smoking

Smoking is not allowed.

Pets

Pets are not allowed.

The fine print

When booking 4 or more rooms, different policies and additional supplements may apply. For further details, please contact the property directly.

Please inform the correct number of guests that will use this reservation (if any child also inform the age). You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Please note that all suites are on the first floor and there is no elevator access. The suites can only be accessed via staircase, due to the building's historic nature.

Please note that an extra bed can only be provided upon request and is only available in the Deluxe Suite.

Please note that, for late check-in, an access code will be provided to guests.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Please inform Dear Lisbon - Palace Chiado Suites of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

License number: 29577/AL

FAQs about Dear Lisbon - Palace Chiado Suites

  • Dear Lisbon - Palace Chiado Suites is 1,500 feet from the center of Lisbon.

  • Check-in at Dear Lisbon - Palace Chiado Suites is from 3:00 PM, and check-out is until 12:00 PM.

  • Room options at Dear Lisbon - Palace Chiado Suites include:

    • Suite
    • Double

  • The prices at Dear Lisbon - Palace Chiado Suites may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Dear Lisbon - Palace Chiado Suites offers the following activities/services (charges may apply):

    • Guests staying at Dear Lisbon - Palace Chiado Suites can enjoy a highly-rated breakfast during their stay (guest review score: 9.2).

      Breakfast option(s) include:

      • Continental

    • The following parking options are available to guests staying at Dear Lisbon - Palace Chiado Suites (subject to availability):

      • Street parking
      • Accessible parking