Airport shuttle

9Hotel Mercy

Rua da Misericórdia 76, Santa Maria Maior, 1200-273 Lisbon, Portugal – Excellent location - show map – Metro and railway access

<p><b>Excellent</b> location — rated 9.5/10! <small>(score from <b>1107</b> reviews)</small></p> <p>Real guests • Real stays • Real opinions</p>
a bedroom with a large bed and a large window at 9Hotel Mercy in Lisbon
a hotel room with a bed and a television at 9Hotel Mercy in Lisbon
a bedroom with a large bed and a large window at 9Hotel Mercy in Lisbon
a hotel room with a bed and a chair and a mirror at 9Hotel Mercy in Lisbon
+37 photos

9Hotel Mercy

Lock in a great price for 9Hotel Mercy - rated 8.2 by recent guests.

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Lock in a great price for 9Hotel Mercy - rated 8.2 by recent guests. to get started.
Scored 8.2
8.2
Rated very good
Very good
1,107 reviews
  • View
  • Pets allowed
  • Free WiFi
  • Terrace
  • Balcony
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

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Modern, 4-star 9Hotel Mercy features spacious rooms overlooking old Lisbon and São Jorge castle. The larger rooms offer panoramic views over Bairro Alto, Tagus Bridge or São Jorge Castle. The air-conditioned rooms were designed by Portuguese architect Miguel Saraiva. Every room has free WiFi and a minibar. The décor is modern, with contrasting colours. A daily breakfast is served at the Lounge Bar. 9Hotel Mercy's terrace bar "In Heaven" is located on the 6th floor and offers panoramic views over São Jorge Castle and the Tagus River. Room service is available via the 24-hour front desk. There are also several bars and restaurants within 200 metres. Lisbon’s Trindade Theatre is 50 metres from the 9Hotel Mercy. Rossio Train Station and Baixa/Chiado Metro Station are within 8 minutes’ walk. Lisbon International Airport is 9 km away.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities
  • Parking
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms
  • Bar
9 Hotel Collection
Hotel chain/brand

Property highlights

Situated in the real heart of Lisbon, this hotel has an excellent location score of 9.5

Breakfast info

Continental, Buffet

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 double bed
1 double bed
1 double bed
1 extra-large double bed
1 double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.6
Facilities
8.1
Cleanliness
8.5
Comfort
8.6
Value for money
7.8
Location
9.5
Free WiFi
8.3
Select topics to read reviews:

Guests who stayed here loved

  • Marcelo
    Brazil Brazil
    “The location is perfect, the room is not big but it's comfortable, the breakfast is very good, and the staff is beyond incredible (a special highlight to Isabela, who wouldn't save efforts to help us).”
  • Tiago
    Austria Austria
    “Great location as you can walk to most relevant attractions.”
  • Kenneth
    Sweden Sweden
    “The room was big and had all you need. The location was perfect for sightseeing during the day and close to restaurants and bars in the evening. Nice rooftop bar.”

Hotel surroundings

Facilities of 9Hotel Mercy
Great facilities! Review score, 8.1

Most popular facilities
  • Parking
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
Outdoors
  • Terrace
Kitchen
  • Coffee machine
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Live music/performance
    Additional chargeOff-site
  • Happy hour
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
  • Stand-up comedy
    Additional chargeOff-site
  • Temporary art galleries
    Additional chargeOff-site
Media & Technology
  • iPod dock
  • Flat-screen TV
  • Satellite channels
  • Telephone
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is needed) and costs € 21 per day.
    Transport
    • Public transport tickets
      Additional charge
    Reception services
    • Private check-in/check-out
    • Concierge service
    • Luggage storage
    • Express check-in/check-out
    • 24-hour front desk
    Entertainment and family services
    • Babysitting/child services
      Additional charge
    Cleaning services
    • Daily housekeeping
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Fax/photocopying
    • Business centre
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security
    • Safety deposit box
    General
    • Shuttle service
      Additional charge
    • Shared lounge/TV area
    • Air conditioning
    • Non-smoking throughout
    • Allergy-free room
    • Wake-up service
    • Hardwood or parquet floors
    • Heating
    • Soundproofing
    • Soundproof rooms
    • Lift
    • Family rooms
    • Facilities for disabled guests
    • Pants press
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Room service
    Accessibility
    • Emergency cord in bathroom
    • Lower bathroom sink
    • Higher level toilet
    • Toilet with grab rails
    • Wheelchair accessible
    • Upper floors accessible by elevator
    Languages spoken
    • English
    • Spanish
    • French
    • Portuguese

    House rules
    9Hotel Mercy takes special requests - add in the next step!

    Check-in
    From 15:00
    Guests are required to show a photo identification and credit card upon check-in
    Check-out
    Until 12:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Refundable damage deposit
    A damage deposit of € 200 is required on arrival. That's about £168. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are allowed on request. Charges may be applicable.
    Groups
    When booking more than 6 rooms, different policies and additional supplements may apply.
    Accepted payment methods
    American ExpressVisaMastercardMaestroCash

    The fine print
    Need-to-know information for guests at this property

    Breakfast room and lounge, located next to the reception area, is open for breakfast buffet from 07:30 to 10:30.

    Please note that guests under 18 years old will not be accepted at the hotel unless they are accompanied by their parents.

    Credit card used for prepayment should be shown at check-in and be matching with guest ID. Should the traveler be unable to do so, the initial credit card will be refunded, and a new payment will be requested.

    For reservations of 6 rooms or more, different rates and conditions will apply.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    A damage deposit of € 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

    License number: 4242

    FAQs about 9Hotel Mercy

    • Guests staying at 9Hotel Mercy can enjoy a highly-rated breakfast during their stay (guest review score: 9.2).

      Breakfast option(s) include:

      • Continental
      • Buffet

    • 9Hotel Mercy offers the following activities / services (charges may apply):

      • Temporary art galleries
      • Happy hour
      • Walking tours
      • Live music/performance
      • Stand-up comedy
      • Bike tours

    • 9Hotel Mercy is 450 yards from the centre of Lisbon. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at 9Hotel Mercy may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Check-in at 9Hotel Mercy is from 15:00, and check-out is until 12:00.

    • Room options at 9Hotel Mercy include:

      • Double
      • Suite