Name: 9Hotel Mercy
Address: Rua da Misericórdia 76, Santa Maria Maior, 1200-273 Lisbon, Portugal, Rua da Misericórdia 76, 1200-273, Portugal
Price range: Prices for upcoming dates start at $89 per night (We Price Match)
Rating: 8.6

Info & prices
Facilities
House rules
The fine print
Guest reviews (1,264)

Hotel 9Hotel Mercy

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

This neighborhood is a great choice for travelers interested in ambiance, walking and city walks – Check location Rua da Misericórdia 76, Santa Maria Maior, 1200-273 Lisbon, Portugal – This neighborhood is a great choice for travelers interested in ambiance, walking and city walks – Check location Excellent location – show map

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The fitness center and/or fitness facilities at 9Hotel Mercy

*8.2* Santa Justa Elevator: only 4 minutes away! (1,050 feet by foot)

*9.3* Rossio Train Station: only 4 minutes away! (850 feet by foot)

*8.5* Baixa/Chiado Metro – Baixa: only 5 minutes away! (1,300 feet by foot)

*8.6* Dona Maria II National Theatre: only 5 minutes away! (1,300 feet by foot)

*8.7* Praca da Figueira: only 6 minutes away! (1,600 feet by foot)

*8.8* Rossio Square: only 5 minutes away! (1,200 feet by foot)

Rossio Station: only 6 minutes away! (1,450 feet by foot)

Restauradores Metro Station: only 5 minutes away! (1,100 feet by foot)

*8.7* Restauradores Square: only 6 minutes away! (1,400 feet by foot)

*8.9* Carmo Convent: only 3 minutes away! (700 feet by foot)

*8.6* Carmo Fountain: only 3 minutes away! (650 feet by foot)

*9.0* Sao Pedro de Alcantara Belvedere: only 5 minutes away! (1,150 feet by foot)

*8.8* Camoes Square: only 3 minutes away! (600 feet by foot)

*8.8* Bica Elevator: only 4 minutes away! (950 feet by foot)

Lock in a great price for 9Hotel Mercy – rated 8.6 by recent guests!

to get started.

Nice lobby and front desk staff very friendly and helpful Breakfast buffet first class Comfortable bed

Pat

United States of America

Great location, room in the front provided lots of light and balcony :)

Junebaby628

United States of America

Superb location, amazing staff, very willing to help and very devoted.

Jacob

Israel

Perfect location, nice room and very friendly staff

Martina

Netherlands

It’s located at Rua da Misericórdia. Everyone can tell you where is it. Up hill there is the best mirador (view) of the city. Down hill, Chiado square, Pink street and cais do Sodré (where you take the “comboio” to Cascais). I have been 3 times to Lisbon and never been in better place. Always will be back.

João

Brazil

The staff was pleasant and helpful. The hotel was centrally located to shops, restaurants and places of interest. Overall, the accommodations were adequate.

Margaret

United States of America

Large room, comfortable bed, very very nice and helpful staff.

Oded

Israel

Location was great. Staff very helpful and friendly. Breakfast and rooftop bar were excellent

Inas

United States of America

Location was great, front desk employees were very helpful and professional ( even when I forgot to ask if they understood English, which they all did, thanks and sorry for just assuming.) A very clean property, housekeeping does an excellent job, even when we went out late in the morning.

James

United States of America

Location, comfort, cleanliness, and helpful staff!

Donald

United States of America

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9.5

Excellent location!
Highly rated for:
Great check-in experience
Highly rated for:
Great neighborhood
Highly rated for:
Great check-in experience
Highly rated for:
Great neighborhood

What guests loved the most:
“Nice lobby and front desk staff very friendly and helpful Breakfast buffet first class Comfortable bed”

Pat United States of America
“Great location, room in the front provided lots of light and balcony :)”

Junebaby628 United States of America
“Superb location, amazing staff, very willing to help and very devoted.”

Jacob Israel
“Perfect location, nice room and very friendly staff”

Martina Netherlands
“It’s located at Rua da Misericórdia. Everyone can tell you where is it. Up hill there is the best mirador (view) of the city.”

João Brazil
“The staff was pleasant and helpful. The hotel was centrally located to shops, restaurants and places of interest. Overall, the accommodations were adequate.”

Margaret United States of America
“Large room, comfortable bed, very very nice and helpful staff.”

Oded Israel
“Location was great. Staff very helpful and friendly. Breakfast and rooftop bar were excellent”

Inas United States of America
“Location was great, front desk employees were very helpful and professional ( even when I forgot to ask if they understood English, which they all did, thanks and sorry for just assuming.) A very...”

James United States of America
“Location, comfort, cleanliness, and helpful staff!”

Donald United States of America

Stay in the Heart of Lisbon – This neighborhood is a great choice for travelers interested in ambiance, walking and city walks – Check location Excellent location – show map

One of our top picks in Lisbon.Modern, 4-star 9Hotel Mercy features spacious rooms overlooking old Lisbon and São Jorge castle. The larger rooms offer panoramic views over Bairro Alto, Tagus Bridge or São Jorge Castle.

The air-conditioned rooms were designed by Portuguese architect Miguel Saraiva. Every room has free WiFi and a mini-bar. The décor is modern, with contrasting colors.

A daily breakfast is served at the Lounge Bar. 9Hotel Mercy's terrace bar "In Heaven" is located on the 6th floor and offers panoramic views over São Jorge Castle and the Tagus River. Room service is available via the 24-hour front desk. There are also several bars and restaurants within 650 feet.

Lisbon’s Trindade Theater is 150 feet from the 9Hotel Mercy. Rossio Train Station and Baixa/Chiado Metro Station are within 8 minutes’ walk. Lisbon International Airport is 5.6 mi away.

Santa Maria Maior is a great choice for travelers interested in ambiance, walking and city walks.

This is our guests' favorite part of Lisbon, according to independent reviews.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

We speak your language!

9Hotel Mercy has been welcoming Booking.com guests since Jun 6, 2012
Hotel chain/brand: 9 Hotel Collection

Missing some information?

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Most popular facilities

Parking

Free WiFi

Airport shuttle

Family rooms

Non-smoking rooms

24-hour front desk

Bar

Good for couples – they rated the facilities 8.2 for two-person stays.

Bookers love...

“rooftop bar”
45 related reviews

“friendly staff”
36 related reviews

“comfortable bed”
25 related reviews

“boutique style”

Breakfast Info

Continental, American, Buffet

Free WiFi
Guests consistently rate the WiFi as excellent

Private parking available

Checkin day

Checkin month

Checkout day

Checkout month

Availability

When would you like to stay at 9Hotel Mercy?

Check-in date

Check-out date

Rooms

Adults

Children

Sleeps	Room Type
Max adults: 2	Classic Double Room 1 full bed	Show prices
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Max adults: 2	Executive Double Room 1 full bed	Show prices
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Max adults: 2	Club Double Room 1 full bed	Show prices
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Max adults: 2	Suite with Terrace 1 king bed	Show prices
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Max adults: 2	Superior Double Room 1 full bed	Show prices
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Just booked in Lisbon 11 properties like 9Hotel Mercy were just booked in the last 15 minutes

5 reasons to choose 9Hotel Mercy

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Lisbon

Hotel surroundings

– Excellent location – show map

Stay in the charming center of one of the oldest cities in Europe – predating London, Paris, and Rome by centuries.

Closest Landmarks *

Camoes Square
0.1 miles
Carmo Fountain
0.1 miles
Café A Brasileira
0.1 miles
Carmo Convent
0.1 miles
Baixa/Chiado Metro - Chiado
0.1 miles
Rossio Train Station
0.2 miles
Bica Elevator
0.2 miles
Santa Justa Elevator
0.2 miles
Restauradores Metro Station
0.2 miles
Sao Pedro de Alcantara Belvedere
0.2 miles

Restaurants & Markets *

Amanhecer Supermarket
0.4 miles
da Ribeira Market
0.6 miles
Aqui há peixe Restaurant
0 miles

Natural Beauty *

Tejo River
0.6 miles
Atlantico Ocean/Sea
12.4 miles
Sintra Mountain
18 miles
Lagoa Azul Lake
18 miles

Closest Airports *

Humberto Delgado Airport
4 miles

What Travelers Love About This Location

“Very hospitable staff and perfect location. Room was ideally clean with very soft towels and amazing bed”

Maria

Russia

9.5

“Amazing hotel. Really well located and next to a lot of restaurants and local bakeries. The personal is very qualified and the service is irreproachable”

Andreia

Switzerland

“The location is great, just a few steps away from main tourist attractions. Welcoming and friendly staff always available to answer your questions about the cit...”

Dario

Australia

9.1

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House rules 9Hotel Mercy takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Pets

Pets are not allowed.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

American Express Visa Mastercard Maestro 9Hotel Mercy accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Breakfast room and lounge, located next to the reception area, is open for breakfast buffet from 07:30 to 10:30.

Bar is closed from Fri, Nov 01, 2019 until Wed, Apr 15, 2020

License number: RNET4242

The following parking options are available to guests staying at 9Hotel Mercy (subject to availability):
- Parking
- Private Parking
- Street parking
- Parking garage
The prices at 9Hotel Mercy may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
Room options at 9Hotel Mercy include:
- Double
- Suite
Guests staying at 9Hotel Mercy can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

Breakfast option(s) include:
- Continental
- American
- Buffet
Check-in at 9Hotel Mercy is from 2:00 PM, and check-out is until 12:00 PM.
From the nearest airport, you can get to 9Hotel Mercy by:
- Taxi 15 minutes
In total, there are 47 rooms at 9Hotel Mercy.

Learn more about rooms and availability by entering your dates.
9Hotel Mercy offers the following activities/services (charges may apply):
- Library
- Temporary art galleries
- Stand-up comedy
- Walking tours
- Bike tours
- Happy hour
- Live music/Performance

“It’s located at Rua da Misericórdia. Everyone can tell you where is it. Up hill there is the best mirador (view) of the city. Down hill, Chiado square, Pink street and cais do Sodré (where you take the “comboio” to Cascais). I have been 3 times to Lisbon and never been in better place. Always will be back.”

“Location was great, front desk employees were very helpful and professional ( even when I forgot to ask if they understood English, which they all did, thanks and sorry for just assuming.) A very clean property, housekeeping does an excellent job, even when we went out late in the morning.”

See all guest reviews for 9Hotel Mercy

Newest Reviews for 9Hotel Mercy

Reviewed: November 18, 2019

Jon
United States of America
9.6

Exceptional
- • Leisure trip
- • Couple
- • Stayed 2 nights
- • Submitted from a mobile device
The shower is a little challenging. I would suggest allowing the shower head to be in a fixed position above your head with the water steam flowing down. Not easy to wash your body and hair. Night stands are a little far from the bed.
Location was great and staff was very helpful

Stayed in November 2019
Reviewed: November 18, 2019

Anonymous
Egypt
8.0

“Nice hotel, Excellent location”
- • Business trip
- • Solo traveler
- • Stayed 1 night
The shower cabin curtain, I don't like. I think glass door was more practical
The location is very good, Staff are very nice, smiley and very helpful

Stayed in November 2019
Reviewed: November 15, 2019

Mj
United States of America

11 helpful votes
6.0

“Fair”
- • Leisure trip
- • Couple
- • Stayed 3 nights
Guest have to pay for coffee placed in the lobby, have never ever seen in any hotel all over the world, bad customer service. most disappointing and inconvenient was that room wi fi never worked for all three days we we were there. we brought this to hotel staff/ front desk multiple times. asked them to come to our room and check which they never did. Wi fi was working in lobby but not the room. Hotel web site and booking says "high speed wi fi in every room" . that was not the case. in this digital age, you do everything on line from bookings your tour to train tkts to checking restaurants , flights etc , it was very disappointing that hotel staff said they have contacted the technician and hotel manager but actually they never did. Hotel manger at the time of check out told us that he didnt know about this issue :-( we wasted so much of our vacation time sitting in lobby to use wi fi and take care of our daily plans.
Location was good. Hotel was modern and not outdated. rooms were very small but had everything like clean towels, slippers, good lighting, toiletries, good shower. so over all comfortable room.

Stayed in November 2019
Reviewed: November 3, 2019

Nigel
United Kingdom
10

“A very smart stylish hotel”
- • Leisure trip
- • Couple
- • Stayed 1 night
Excellent hotel, The staff were very helpful and always available. The decor and style of the hotel is modern and stylish and all areas were spotless. The hotel has a an interesting bar with a good selection of wines, beers and cocktails. again, great staff. I would definitely recommend this hotel and when we are back in Lisbon will probably stay their again.

Stayed in October 2019
Reviewed: November 2, 2019

Ecem
Turkey
2.5

“Thief!- my money and jacket were lost from the room”
- • Leisure trip
- • Travelers with friends
- • Stayed 3 nights
- • Submitted from a mobile device
My money and my velvet jacket were lost from the room. I had a USD amount in my wallet and I was out for a run in the morning, that’s why I kept my wallet in the room just for 1-2 hrs. My room was made after I came back from the run. The USD amount was not in my wallet. Also I have not worn my velvet jacket after I checked in. I was aware that the jacket was also missing the next day after I discovered that my money was also stolen. I told these to the hotel reception, they didn’t do anything! So never leave your valuable items around, always use the safe!!

Stayed in October 2019
Reviewed: October 22, 2019

Pat
United States of America
8.8

Excellent
- • Leisure trip
- • Couple
- • Stayed 6 nights
- • Submitted from a mobile device
The BLACK hallways are awful!!!!
Nice lobby and front desk staff very friendly and helpful Breakfast buffet first class Comfortable bed

Stayed in October 2019
Reviewed: October 21, 2019

Stuart
United Kingdom
9.0

“2 days isnt enough time to truly appreciate the City delights, take a bus tour to get your bearings.”
- • Leisure trip
- • Couple
- • Stayed 2 nights
Too dark on corridors and even the bedroom could do with a few extra downlighters, I get the vibe/mood they are clearly trying to create and indeed have, however I felt the requirement for a head torch!
Take any direction from the hotel, up/down left or right and you were right in the heart of the city and all it has to offer. The reports advising of Lisbon being a Hilly location don't exaggerate and its not for those who don't like to stride out and enjoy stiff walks, the rewards for doing so are obvious and abundant.

Stayed in October 2019
Reviewed: October 19, 2019

Alexander
United States of America

2 helpful votes
7.0

Good
- • Business trip
- • Solo traveler
- • Stayed 2 nights
- • Submitted from a mobile device
No gym, no room service, bad mini bar selections, not well designed rooftop bar
Comfortable rooms

Stayed in October 2019
Reviewed: October 16, 2019

Niamh
Ireland
6.0

“Great Locations, Bedroom let's hotel down”
- • Leisure trip
- • Couple
- • Stayed 3 nights
- • Submitted from a mobile device
Hotel is super location wise, and reception bar area is lovely too. The real let down point is the bedrooms, as seen in prior posts the large rug in the bedroom is very dirty and walls etc could do with a freshing up, also the room didn't automatically get towel change or bed tidy until I asked at reception, which I found odd and a first from any hotel stay. For the price of the hotel, and star rating it definately would be 2star expectation based on those bedroom points. Will definately stay in that area again but unfortunately will not return to this hotel due to points raised v nightly rate. Thanks

Stayed in October 2019
Reviewed: October 13, 2019

Sandra
United Kingdom
5.0

“Bland hotel”
- • Leisure trip
- • Couple
- • Stayed 4 nights
- • Submitted from a mobile device
Lack of communal areas to relax in staff uncommunicative shabby decor uncomfortable beds

Stayed in October 2019
Reviewed: October 5, 2019

Michael
Australia
10

Exceptional
- • Leisure trip
- • Couple
- • Stayed 2 nights
- • Submitted from a mobile device
Rooftop bar, brilliant view

Stayed in October 2019
Reviewed: October 2, 2019

Lukas
Switzerland
9.6

“Recommended for having a good time ”
- • Leisure trip
- • Couple
- • Stayed 4 nights
- • Submitted from a mobile device
The elevator moved a bit weird and the tap water tasted bad (chlorine)
Great breakfast buffet. Clean and nice room.

Stayed in September 2019
Reviewed: October 1, 2019

Lawrence
United States of America

1 helpful vote
7.0

“Good modern hotel with a great staff.”
- • Leisure trip
- • Couple
- • Stayed 6 nights
- • Submitted from a mobile device
Black color scheme throughout made the room and hallway always too dark.
Great shower, good bed.

Stayed in October 2019
Reviewed: October 1, 2019

Charlotte
Switzerland

6 helpful votes
7.5

“Very noisy & small but a cool design boutique hotel”
- • Leisure trip
- • Couple
- • Stayed 2 nights
The receptionist didn't greet us when we arrived. She continued writing some things down and fiddling with paper for a while before turning her attention to us standing in front of her at the desk. The rooms are small but feel even smaller because of the black walls, and the roof top bar is tiny with perhaps space for 15 people. The worst thing is the high level of traffic and people noise on the main road which means you have to have the windows constantly shut and the AC on. You can't hear someone sitting on the bed next to you talking if the window is open as the noise echos around the small room.
The hotel is well designed, modern with good lighting and most of the staff were very nice. The rooms are cool and cosy with black walls and a small modern bathroom with a walk in rain shower. The location is good if you want to be in the busiest part of Lisbon with a lot of shops, restaurants and bars. The main hotel bar on the ground floor is very cool with lovely staff, drinks and interior decoration.

Stayed in September 2019
Reviewed: September 30, 2019

Junebaby628
United States of America

4 helpful votes
10

“The hotel has a great location & customer service. I would return.”
- • Leisure trip
- • Couple
- • Stayed 2 nights
The shower had some rusted areas and carpet in the room was a little dirty.. The room and hallways were a little dark (black) for me. Maybe a little more light.
Great location, room in the front provided lots of light and balcony :)

Stayed in September 2019

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Hotel 9Hotel Mercy

9Hotel Mercy This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Stay in the Heart of Lisbon – This neighborhood is a great choice for travelers interested in ambiance, walking and city walks – Check location Excellent location – show map

Most popular facilities

Bookers love...

Breakfast Info

Availability

5 reasons to choose 9Hotel Mercy

Why book with us?

Hotel surroundings

Closest Landmarks *

Restaurants & Markets *

Natural Beauty *

Closest Airports *

Most Popular Landmarks *

What Travelers Love About This Location

See availability Facilities of 9Hotel Mercy Great facilities! Review score, 8.3

Most popular facilities

Outdoors

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Activities

Food & Drink

Internet

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Parking

Transportation

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General

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See availability House rules 9Hotel Mercy takes special requests – add in the next step!

See availability The fine print

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Facilities of 9Hotel Mercy Great facilities! Review score, 8.3

House rules 9Hotel Mercy takes special requests – add in the next step!

The fine print