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Modern, 4-star 9Hotel Mercy features spacious rooms overlooking old Lisbon and São Jorge castle. The larger rooms offer panoramic views over Bairro Alto, Tagus Bridge or São Jorge Castle. The air-conditioned rooms were designed by Portuguese architect Miguel Saraiva. Every room has free WiFi and a mini-bar. The décor is modern, with contrasting colors. A daily breakfast is served at the Lounge Bar. 9Hotel Mercy's terrace bar "In Heaven" is located on the 6th floor and offers panoramic views over São Jorge Castle and the Tagus River. Room service is available via the 24-hour front desk. There are also several bars and restaurants within 656 feet. Lisbon’s Trindade Theater is 164 feet from the 9Hotel Mercy. Rossio Train Station and Baixa/Chiado Metro Station are within 8 minutes’ walk. Lisbon International Airport is 5.6 mi away.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

9 Hotel Collection
Hotel chain/brand

Property highlights

Located in the heart of Lisbon, this hotel has an excellent location score of 9.5

Breakfast Info

Continental, Buffet


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.7
Facilities
8.1
Cleanliness
8.6
Comfort
8.7
Value for money
7.9
Location
9.5
Free Wifi
8.4
Select topics to read reviews:

See what guests loved the most:

  • Annalisa
    United States of America United States of America
    Great location to walk to different sites, restaurants, shops. Great Michelin (Bib Gourmand) restaurants next door and around the corner from restaurant. Easy to get taxis, tuk tuks, etc...
  • Nicholas
    United Kingdom United Kingdom
    Location was perfect. Good hotel. Easy check-in. Decent breakfast. Very nice room. Bars and restaurants close by. Would stay again next time in Lisbon.
  • Maura
    United States of America United States of America
    Perfect location. Easy walking distance to the main sights. We felt very safe here. The hotel staff were helpful. Great full breakfast spread. We liked the rooftop bar. The rooms were very modern.

Hotel area info

Amenities of 9Hotel Mercy
Great facilities! Review score, 8.1

Most popular amenities
  • Parking
  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
Outdoors
  • Terrace
Kitchen
  • Coffee machine
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Live music/Performance
    Additional chargeOff-site
  • Happy hour
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
  • Stand-up comedy
    Additional chargeOff-site
  • Temporary art galleries
    Additional chargeOff-site
Media & Technology
  • iPod dock
  • Flat-screen TV
  • Satellite channels
  • Telephone
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is needed) and costs € 21 per day.
    Transportation
    • Public transit tickets
      Additional charge
    Front Desk Services
    • Private check-in/out
    • Concierge
    • Baggage storage
    • Express check-in/out
    • 24-hour front desk
    Entertainment & Family Services
    • Babysitting/Child services
      Additional charge
    Cleaning Services
    • Daily housekeeping
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business Facilities
    • Fax/Photocopying
    • Business center
    • Meeting/Banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security
    • Safe
    General
    • Shuttle service
      Additional charge
    • Shared lounge/TV area
    • Air conditioning
    • Smoke-free property
    • Hypoallergenic room available
    • Wake-up service
    • Hardwood or parquet floors
    • Heating
    • Soundproof
    • Soundproof rooms
    • Elevator
    • Family rooms
    • Facilities for disabled guests
    • Suit press
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Room service
    Accessibility
    • Bathroom emergency cord
    • Lowered sink
    • Raised toilet
    • Toilet with grab rails
    • Wheelchair accessible
    • Upper floors accessible by elevator
    Languages Spoken
    • English
    • Spanish
    • French
    • Portuguese

    House rules

    9Hotel Mercy takes special requests – add in the next step!

    Check-in

    From 3:00 PM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    Until 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Refundable damage deposit

    A damage deposit of EUR 200 is required on arrival. That's about USD 214. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    The number of cribs allowed depends on the option you choose. Check your selected option for more info.

    There are no extra beds available at this property.

    All cribs are subject to availability.

    No age restriction

    There's no age requirement for check-in

    Pets

    Pets are allowed on request. Charges may apply.

    Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

    Maestro Mastercard Visa American Express Cash 9Hotel Mercy accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Breakfast room and lounge, located next to the reception area, is open for breakfast buffet from 07:30 to 10:30.

    Please note that guests under 18 years old will not be accepted at the hotel unless they are accompanied by their parents.

    Credit card used for prepayment should be shown at check-in and be matching with guest ID. Should the traveler be unable to do so, the initial credit card will be refunded, and a new payment will be requested.

    For reservations of 6 rooms or more, different rates and conditions will apply.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    A damage deposit of € 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

    License number: 4242

    FAQs about 9Hotel Mercy

    • 9Hotel Mercy offers the following activities/services (charges may apply):

      • Temporary art galleries
      • Happy hour
      • Walking tours
      • Live music/Performance
      • Stand-up comedy
      • Bike tours

    • The prices at 9Hotel Mercy may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Guests staying at 9Hotel Mercy can enjoy a highly-rated breakfast during their stay (guest review score: 9.1).

      Breakfast option(s) include:

      • Continental
      • Buffet

    • Room options at 9Hotel Mercy include:

      • Double
      • Suite

    • 9Hotel Mercy is 1,300 feet from the center of Lisbon. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at 9Hotel Mercy is from 3:00 PM, and check-out is until 12:00 PM.