Hotel 9Hotel Mercy

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

Rua da Misericórdia 76, Santa Maria Maior, 1200-273 Lisbon, Portugal – Excellent location – show map – Subway Access

Excellent location – rated 9.5/10! (score from 1252 reviews)

Real guests • Real stays • Real opinions

8.6
Excellent
1,252 reviews

The hotel was centrally located in Bairro Alto, the lobby was beautiful, the staff were friendly, and the rooms were comfortable. By far the best part was the rooftop with amazing views of Lisbon!! Great value and would definitely stay there again.

Jenny United States of America

Hotel sits right is Bairro Alto which is the heart of the action of Lisbon. Hotel is super modern and trendy unlike any I have seen. Room and bes was comfy.

Jean United States of America

Probably the best hotel stay we have ever had. So pretty and plush. Fantastic value for what we paid. They went over and beyond expectations. The food was delicious every morning. And the older gentleman that was in charge of breakfast most mornings, such a great guy. The location in the middle of everything. So walkable and easy to get around. When we visit Lisbon again, we are sure to stay here. This is a Boutique hotel that is well worth it and delivers. Thank you for everything.

Sandra United States of America

The hotel is located in a very nice area full of small local restaurants and shops. The staff is super friendly and helpful. The room was fair, clean and no more than we needed. The hotel was safe and well located which was the most important features we were looking for.

Yamila United States of America

A very nice place at a great location. Very pleased with our choice. Rooftop bar worths a try, too.

Gonewiththewind Romania

Excellent location, very polite staff, comfortable room, and very tasty breakfast (love Portuguese cheese, bread and fruits!) Great base for you to walk around Lisbon. No need for cars. Great value for money. Just beware that it is on Chiado, where the streets are steep.

Rafael Brazil

The Location is amazing, walking distance to great restaurants and bars. The corridors had dark walls but the room itself was decent size and comfortable. There was a garage nearby for overnight parking.We went in November, so the rooftop bar was closed but the bar next to the reception was pretty good too.

Rahul Switzerland

Although we stayed for a night, it was an amazing hotel with a great staff for the price. Upon my return to Lisbon, they will be first on my list. I enjoyed that the hotel was close to great cafes and restaurants. It wasn't busy with a plethora of tourists, so I enjoyed that as well.

Janix United States of America

Location was perfect for walking to many things. Also, plenty of taxis available, if you want. Breakfast was excellent.

Fuzzman United States of America

Nice lobby and front desk staff very friendly and helpful Breakfast buffet first class Comfortable bed

Pat United States of America
8.6
Excellent
1,252 reviews
  • What guests loved the most:
  • “The hotel was centrally located in Bairro Alto, the lobby was beautiful, the staff were friendly, and the rooms were comfortable. By far the best part was the rooftop with amazing views of Lisbon!!”
    Jenny Jenny United States of America United States of America
  • “Hotel sits right is Bairro Alto which is the heart of the action of Lisbon. Hotel is super modern and trendy unlike any I have seen. Room and bes was comfy.”
    Jean Jean United States of America United States of America
  • “Probably the best hotel stay we have ever had. So pretty and plush. Fantastic value for what we paid. They went over and beyond expectations. The food was delicious every morning.”
    Sandra Sandra United States of America United States of America
  • “The hotel is located in a very nice area full of small local restaurants and shops. The staff is super friendly and helpful. The room was fair, clean and no more than we needed.”
    Yamila Yamila United States of America United States of America
  • “A very nice place at a great location. Very pleased with our choice. Rooftop bar worths a try, too.”
    Gonewiththewind Gonewiththewind Romania Romania
  • “Excellent location, very polite staff, comfortable room, and very tasty breakfast (love Portuguese cheese, bread and fruits!) Great base for you to walk around Lisbon. No need for cars.”
    Rafael Rafael Brazil Brazil
  • “The Location is amazing, walking distance to great restaurants and bars. The corridors had dark walls but the room itself was decent size and comfortable.”
    Rahul Rahul Switzerland Switzerland
  • “Although we stayed for a night, it was an amazing hotel with a great staff for the price. Upon my return to Lisbon, they will be first on my list.”
    Janix Janix United States of America United States of America
  • “Location was perfect for walking to many things. Also, plenty of taxis available, if you want. Breakfast was excellent.”
    Fuzzman Fuzzman United States of America United States of America
  • “Nice lobby and front desk staff very friendly and helpful Breakfast buffet first class Comfortable bed”
    Pat Pat United States of America United States of America

Categories:

  • Staff9.1
  • Facilities8.4
  • Cleanliness8.7
  • Comfort8.7
  • Value for money8.2
  • Location9.5
  • Free WiFi8.8

Stay in the heart of Lisbon – Excellent location – show map

You're eligible for a Genius discount at 9Hotel Mercy! To save at this property, all you have to do is sign in.

Modern, 4-star 9Hotel Mercy features spacious rooms overlooking old Lisbon and São Jorge castle. The larger rooms offer panoramic views over Bairro Alto, Tagus Bridge or São Jorge Castle.

The air-conditioned rooms were designed by Portuguese architect Miguel Saraiva. Every room has free WiFi and a mini-bar. The décor is modern, with contrasting colors.

A daily breakfast is served at the Lounge Bar. 9Hotel Mercy's terrace bar "In Heaven" is located on the 6th floor and offers panoramic views over São Jorge Castle and the Tagus River. Room service is available via the 24-hour front desk. There are also several bars and restaurants within 650 feet.

Lisbon’s Trindade Theater is 150 feet from the 9Hotel Mercy. Rossio Train Station and Baixa/Chiado Metro Station are within 8 minutes’ walk. Lisbon International Airport is 5.6 mi away.

This is our guests' favorite part of Lisbon, according to independent reviews.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

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Located in the heart of Lisbon, this hotel has an excellent location score of 9.5

Breakfast Info

Continental, American, Buffet

Private parking available

Saved to 9050 lists

Most popular amenities

Parking
Free WiFi
Airport shuttle
Family rooms
Non-smoking rooms
24-hour front desk
Tea/Coffee Maker in All Rooms
Bar
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Availability

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4 reasons to choose 9Hotel Mercy

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.6
Excellent
 · 1,252 reviews
Read all reviews
Categories:
  • Staff9.1
  • Facilities8.4
  • Cleanliness8.7
  • Comfort8.7
  • Value for money8.2
  • Location9.5
  • Free WiFi8.8

Select topics to read reviews:

See what guests loved the most:

  • Jenny United States of America

    “The hotel was centrally located in Bairro Alto, the lobby was beautiful, the staff were friendly, and the rooms were comfortable. By far the best part was the rooftop with amazing views of Lisbon!! Great value and would definitely stay there again.”

  • Jean United States of America

    “Hotel sits right is Bairro Alto which is the heart of the action of Lisbon. Hotel is super modern and trendy unlike any I have seen. Room and bes was comfy.”

  • Sandra United States of America

    “Probably the best hotel stay we have ever had. So pretty and plush. Fantastic value for what we paid. They went over and beyond expectations. The food was delicious every morning. And the older gentleman that was in charge of breakfast most mornings, such a great guy. The location in the middle of everything. So walkable and easy to get around. When we visit Lisbon again, we are sure to stay here. This is a Boutique hotel that is well worth it and delivers. Thank you for everything. ”

  • Yamila United States of America

    “The hotel is located in a very nice area full of small local restaurants and shops. The staff is super friendly and helpful. The room was fair, clean and no more than we needed. The hotel was safe and well located which was the most important features we were looking for.”

  • Gonewiththewind Romania

    “A very nice place at a great location. Very pleased with our choice. Rooftop bar worths a try, too. ”

  • Rafael Brazil

    “Excellent location, very polite staff, comfortable room, and very tasty breakfast (love Portuguese cheese, bread and fruits!) Great base for you to walk around Lisbon. No need for cars. Great value for money. Just beware that it is on Chiado, where the streets are steep.”

  • Rahul Switzerland

    “The Location is amazing, walking distance to great restaurants and bars. The corridors had dark walls but the room itself was decent size and comfortable. There was a garage nearby for overnight parking.We went in November, so the rooftop bar was closed but the bar next to the reception was pretty good too.”

  • Janix United States of America

    “Although we stayed for a night, it was an amazing hotel with a great staff for the price. Upon my return to Lisbon, they will be first on my list. I enjoyed that the hotel was close to great cafes and restaurants. It wasn't busy with a plethora of tourists, so I enjoyed that as well.”

  • Fuzzman United States of America

    “Location was perfect for walking to many things. Also, plenty of taxis available, if you want. Breakfast was excellent.”

  • Pat United States of America

    “Nice lobby and front desk staff very friendly and helpful Breakfast buffet first class Comfortable bed”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About 9Hotel Mercy

Welcoming Booking.com guests since Jun 6, 2012

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  • Do you have irons to use?

    Yes, free of charge ( on request)

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    Answered on June 29, 2021
  • Hello. Do you have refrigerator's in the rooms? Microwave? Thanks

    Hello, We only have a mini-bar in the room. Kind regards

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    Answered on July 8, 2021
  • Hello, what’s the difference between the superior room en the club room? The pictures seem the same

    Hello, The Superior Rooms are facing the front site of the hotel ( from the 1st to 4th Floors) ´ The Club Rooms are located on the 5th Floor , has a nice views ( Castle or Downtown) Our best regards Alla Santo Front-Desk

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    Answered on October 14, 2021
  • Is a very early check-in available? For this Hotel

    Good morning. An early check-in is available upon availability. Best regards Tiago MATIAS

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    Answered on February 12, 2020
  • Hello. Do we need to have a COVID test before we can stay at the hotel? We arrive Monday morning

    Dear guest, Yes, you should bring your Covid test and show it at check-in. See you on Monday Best regards

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    Answered on July 16, 2021
  • Hello, is a corona negative test for check in required?

    Dear Mr/s. We do not demand a covid test at the hotel to check-in. Kind regards, Henrique Martin

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    Answered on June 2, 2021
  • Hi. Do you have free parking at the hotel if I drive to you? Many thanks Jeremy Fox

    Dear Jeremy, Thank you very much for your contact. We do have an agreement with a parking nearby, has an extra cost of 25.00€ a day. You have to pick up a card at the reception and let a deposit of 20.00€ for the card. Best Regards, Filipe Maciel

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    Answered on February 10, 2020
  • Hello, do you have twin rooms available?

    Hello, yes we do have 3 classic twin rooms and one club

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    Answered on July 10, 2020
  • Hi what is the difference between classic double room and a superior room? Thank you

    Dear Guest The main difference between the rooms is that the calssic room is to the back of the Hotel, and the superior is face to the main street. regards

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    Asked about: Superior Double Room • Answered on October 17, 2020
  • Is the terrace bar open in October?

    Yes, until the end of the month.

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    Answered on October 20, 2019
  • Hello, I looked at your offer to park. I was wondering if we stay friday-sunday, where Friday and Sunday are half days, do we still have 25€ fee/day?

    Dear Sir Normally we charge 25 euros per day, but we can make a special price if you arrive on friday after 6 pm and leave the parking until 12 am on Sunday, will be 25 euros plus 12.50. regards

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    Answered on February 22, 2021
  • Looking at booking in early February will they be no bar what so ever in the hotel

    The rooftop bar is closed in February but we also have Double9 bar open all year.

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    Answered on December 29, 2019
  • Do you have single beds? We are 4 adults. Is the bar open in September?

    In answer to the question above I kindly inform that our hotel have rooms with twin beds and rooms with queen size bed. About the Rooftop bar I also inform that will be open in September.

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    Answered on August 12, 2021
Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
Located in the historic old town

Stay in the charming center of one of the oldest cities in Europe – predating London, Paris, and Rome by centuries.

What's nearby
  • Camoes Square
    0.1 miles
  • Carmo Fountain
    0.1 miles
  • Café A Brasileira
    0.1 miles
  • Carmo Convent
    0.1 miles
  • Bica Elevator
    0.2 miles
  • Santa Justa Elevator
    0.2 miles
  • Sao Pedro de Alcantara Belvedere
    0.2 miles
Restaurants & cafes
  • Restaurant Aqui há peixe
    0 miles
Top attractions
  • Rossio Square
    0.2 miles
  • Dona Maria II National Theatre
    0.2 miles
  • Ribeira Market
    0.4 miles
  • Commerce Square
    0.5 miles
  • St. George's Castle
    0.5 miles
  • Miradouro da Senhora do Monte
    0.7 miles
  • Jeronimos Monastery
    3.6 miles
  • Luz Football Stadium
    3.6 miles
  • Lisbon Oceanarium
    4.4 miles
  • Gare do Oriente
    4.5 miles
Natural Beauty
  • River Tejo
    0.6 miles
  • Ocean/Sea Atlantico
    12.4 miles
  • Mountain Sintra
    18 miles
  • Lake Lagoa Azul
    18 miles
Public transit
  • Subway Baixa/Chiado Metro - Chiado
    0.1 miles
  • Train Rossio Train Station
    0.2 miles
  • Subway Restauradores Metro Station
    0.2 miles
Closest Airports
  • Humberto Delgado Airport
    4 miles
How to get to 9Hotel Mercy from Humberto Delgado Airport
    Taxi
    Parking available
* All distances are measured in straight lines. Actual travel distances may vary.
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Amenities of 9Hotel Mercy

Most popular amenities

Parking
Free WiFi
Airport shuttle
Family rooms
Non-smoking rooms
24-hour front desk
Tea/Coffee Maker in All Rooms
Bar
Outdoors
  • Terrace
Activities
  • Live music/Performance Off-site Additional charge
  • Happy hour Additional charge
  • Bike tours Additional charge
  • Walking tours
  • Stand-up comedy Off-site Additional charge
  • Temporary art galleries Off-site Additional charge
  • Library
Food & Drink
  • Coffee house on site
  • Bottle of water Additional charge
  • Wine/Champagne Additional charge
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available at a location nearby (reservation is not possible) and costs EUR 25 per day.
  • Parking garage
Transportation
  • Public transit tickets Additional charge
Front Desk Services
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Shared lounge/TV area
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Languages Spoken
  • English
  • Spanish
  • French
  • Polish
  • Portuguese
  • Russian
  • Ukrainian
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Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules 9Hotel Mercy takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa American Express 9Hotel Mercy accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Breakfast room and lounge, located next to the reception area, is open for breakfast buffet from 07:30 to 10:30.

License number: RNET4242

FAQs about 9Hotel Mercy

  • The prices at 9Hotel Mercy may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The following parking options are available to guests staying at 9Hotel Mercy (subject to availability):

    • Private Parking
    • Parking
    • Parking garage

  • Guests staying at 9Hotel Mercy can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

    Breakfast option(s) include:

    • Continental
    • American
    • Buffet

  • 9Hotel Mercy is 1,300 feet from the center of Lisbon.

  • 9Hotel Mercy offers the following activities/services (charges may apply):

    • Library
    • Temporary art galleries
    • Walking tours
    • Happy hour
    • Stand-up comedy
    • Live music/Performance
    • Bike tours

  • Room options at 9Hotel Mercy include:

    • Double
    • Suite

  • Check-in at 9Hotel Mercy is from 2:00 PM, and check-out is until 12:00 PM.

  • From the nearest airport, you can get to 9Hotel Mercy by:

    • Taxi 15min