Name: Pestana Palace Lisboa Hotel & National Monument
Address: Rua Jau, 54, Alcantra, 1300-314 Lisbon, Portugal, Rua Jau, 54, Lisbon Region, 1300-314, Portugal
Price range: Prices for upcoming dates start at $252 per night (We Price Match)
Rating: 8.8

Room Info & Price Facilities House Rules The Fine Print Our Guests’ Experiences (379)

Pestana Palace Lisboa Hotel & National Monument

This neighborhood is a great choice for travelers interested in monuments, culture and food – Check location Rua Jau, 54, Alcantra, 1300-314 Lisbon, Portugal – This neighborhood is a great choice for travelers interested in monuments, culture and food – Check location Great location - show map

Traveler photo of Lisbon by Rocío González

Spain · July 12, 2016

Lock in a great price for Pestana Palace Lisboa Hotel & National Monument – rated 8.8 by recent guests!

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The breakfasts were amazing. The special coffees is our way to start a new day especially when we are on vacation. The meals in the dining room were delicious. The service from all staff in the hotel was attentive and respectful.

Paul, Canada

The place is beautiful but even if it was not estethically pleasing, the staff is so gracious. The service is so friendly and for a 5 star traditional property it's very kid friendly. My son walked around in his robe, attended the brunches and sat in the spa, all adult areas but the staff was very understanding and all went above and beyond to make us comfortable. Not one complaint and will book again. I was there for leisure but also to attend a conference. Service in both venues was impeccable.

Celia, United States of America

The beautiful setting; the attentive staff, the excellent breakfast buffet, and great meals at your restaurant.

Klaus, United States of America

A truly elegant hotel and property. One of the great grand hotels. Style, elegance, service and value. Just beautiful.

Robert, United States of America

The location and the staff and the house was stunning

William, United Kingdom

The breakfasts were great, the staff super friendly and loved it.

Natasha, United Kingdom

The beds are great and the employees are great friendly and English speaking.

Dieter, United States of America

The room was very nice with a lovely view of the garden. The hotel itself is very interesting because it really is an old palace. I can't wait to stay again and hopefully we won't have the ghastly dinning room experience.

Muriel, United States of America

The staff were wonderful and the property, divine!

Fleur, Canada

The staff was superb! This is one of the most beautiful hotels I've ever stayed at. Simply gorgeous, with lots of comfort and history. Do not hesitate to stay here!

Mabelyn, United States of America

Staff

9.1

Get the celebrity treatment with world-class service at Pestana Palace Lisboa Hotel & National Monument

One of our top picks in Lisbon.

The 5-star Pestana Palace Hotel is a restored 19th-century palace, featuring private parklands and views of the Tagus River. It has 2 swimming pools, a sauna and spa center.

Each spacious room is elegantly furnished and fitted with a flat-screen TV and a minibar. Many also open onto a furnished balcony with views of the lush garden. Some feature a sitting area with a plush sofa.

Overlooking the gardens, the chic, sophisticated restaurant at Pestana Palace Hotel & National Monument serves traditional Portuguese dishes. The bar has a range of snacks and drinks. In the summer months, a poolside restaurant also serves light refreshments.

Pestana Palace Hotel & National Monument features a steam bath and a hot tub. It has a business center as well.

Close attractions include Belém Tower, 2 miles away, while Hieronimyte Museum is a 2-minute drive from Pestana Palace.

Alcantra is a great choice for travelers interested in monuments, culture and food.

Couples in particular like the location – they rated it 8 for a two-person trip.

We speak your language!

Pestana Palace Lisboa Hotel & National Monument has been welcoming Booking.com guests since Mar 31, 2010
Hotel Chain : Pestana Hotels & Resorts

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Most Popular Facilities

Parking

Free WiFi

Airport Shuttle

Outdoor Pool

Non-Smoking Rooms

Spa

Good for couples – they rated the facilities 9 for two-person stays.

Currency Exchange: Need local currency? This property has currency exchange on site.

Guests Love...

“beautiful building”
76 related reviews

“wonderful staff”
33 related reviews

“excellent quality of food”
19 related reviews

Top Location: Highly rated by recent guests (8.1)

Breakfast Info

Buffet

Free WiFi
Guests consistently rate the WiFi as excellent

Private Parking Available On Site

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Rooms

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Fits	Room Type
	Double Room with Spa Package 1 full bed or 2 twin beds	Show prices
댴 Private bathroom Room Size: 280 ft² This offer includes: - 2 nights' stay in a double room; - Breakfast buffet; - Relaxing massage with aromatic oils for 2 people; - Access to Health Club; - Late check-out and upgrade to a superior room (upon availability). Room Facilities: Minibar, Shower, Bathtub, Safe, Telephone, Air conditioning, Hairdryer, Bathrobe, Desk, Free toiletries, Toilet, Bathroom, Slippers, Cable channels, Flat-screen TV Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Suite 1 king bed	Show prices
댴 Private bathroom Room Size: 538 ft² A large suite with a separated living area and city views Featuring air-conditioning, a flat-screen TV, minibar and a private bathroom with free toiletries. Room Facilities: Minibar, Shower, Bathtub, Safe, Telephone, Air conditioning, Hairdryer, Bathrobe, Desk, Sitting area, Free toiletries, Toilet, Bathroom, Slippers, Cable channels, Flat-screen TV Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Superior Twin Room with Garden View 2 twin beds or 1 full bed	Show prices
댴 Private bathroom Room Size: 280 ft² This room comes with a balcony or a terrace. Featuring air-conditioning, a flat-screen TV, minibar and a private bathroom with free toiletries. Room Facilities: Minibar, Shower, Bathtub, Safe, Telephone, Air conditioning, Hairdryer, Balcony, Bathrobe, Desk, Free toiletries, Toilet, Bathroom, Slippers, Cable channels, Flat-screen TV, Garden view Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Classic Twin Room with City View 2 twin beds or 1 full bed	Show prices
댴 Private bathroom Room Size: 280 ft² This room features panoramic views of the city. Includes air-conditioning, a flat-screen TV, minibar and a private bathroom with free toiletries. Room Facilities: Minibar, Shower, Bathtub, Safe, Telephone, Air conditioning, Hairdryer, Bathrobe, Desk, Free toiletries, Toilet, Bathroom, Slippers, Cable channels, Flat-screen TV, City view Free WiFi is available in all rooms. Recently booked! Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Classic Twin Room with Garden View 2 twin beds or 1 full bed	Show prices
댴 Private bathroom Room Size: 280 ft² Includes views of the gardens. Featuring air-conditioning, a flat-screen TV, minibar and a private bathroom with free toiletries. Room Facilities: Minibar, Shower, Bathtub, Safe, Telephone, Air conditioning, Hairdryer, Bathrobe, Desk, Free toiletries, Toilet, Bathroom, Slippers, Cable channels, Flat-screen TV, Garden view Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children

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6 Reasons to Choose Pestana Palace Lisboa Hotel & National Monument

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An Inside Look at Pestana Palace Lisboa Hotel & National Monument

Pestana Hotel Group is the largest hotel group in Portugal, one of the largest in Europe. In 40 years, expanded to 3 continents and 16 countries. Owns the brands Pestana Hotels & Resorts, Pestana Collection Hotels and Pestana Pousadas de Portugal

Pestana Palace Lisboa Hotel & National Monument takes special requests – add in the next step!

Area Info – This neighborhood is a great choice for travelers interested in monuments, culture and food – Check location Great location - show map

Closest Landmarks

Carris Museum 0.4 miles
Lx Factory 0.4 miles
MAAT - Museum of Art, Architecture and Technology 0.6 miles
Belém Train Station 0.8 miles
Ajuda Botanical Garden 0.8 miles
Oriente Museum 0.9 miles
Pasteis de Belem 1 miles
Belem Garden 1 miles
25 de Abril Bridge 1.1 miles
Jeronimos Monastery 1.1 miles

Closest Airports

Lisbon Humberto Delgado Airport 5.5 miles

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Facilities of Pestana Palace Lisboa Hotel & National Monument Great facilities! Review score, 9.0

Outdoors

Grounds

Pool and Spa

Outdoor Pool
Indoor Pool
Turkish/Steam Bath
Hot Tub/Jacuzzi
Massage (additional charge)
Spa (additional charge)
Fitness Center
Sauna

Pets

Pets are not allowed.

Activities

Playground

Food & Drink

Breakfast in the Room
Bar
Restaurant (à la carte & buffet)
Good Coffee!

Internet

Free! WiFi is available in all areas and is free of charge.

Parking

Private parking is available on site (reservation is not needed) and charges apply.

Front Desk Services

Concierge Service
Currency Exchange
24-Hour Front Desk

Entertainment & Family Services

Babysitting/Child Services (additional charge)

Cleaning Services

Ironing Service (additional charge)
Dry Cleaning (additional charge)
Laundry (additional charge)

Business Facilities

Fax/Photocopying (additional charge)
Business Center (additional charge)
Meeting/Banquet Facilities (additional charge)

General

Airport Shuttle (additional charge)
Shuttle Service (additional charge)
Air Conditioning
All Spaces Non-Smoking (public and private)
Shops (on site)
Car Rental
Chapel/Shrine
Safe
Elevator
Honeymoon Suite
VIP Room Facilities
Facilities for Disabled Guests
Non-Smoking Rooms
Room Service

Languages Spoken

Portuguese
French
Spanish
English

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Good to Know

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

Free! All children under 2 years stay free of charge in a crib.

The maximum number of extra beds in a room is 1.

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Cards accepted at this property

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Or, take a look at these appealing alternatives:

MYRIAD by SANA Hotels has a location score of 9.2
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See the best hotels in Lisbon, based on 362,639 verified hotel reviews on Booking.com.

The Fine Print

Please note that from the 1st of January 2016 a city tax of EUR 1 per person, per night is not included in the total price and should be paid on site. This tax is charged to guests aged 13 and older. It is subject to a maximum amount of EUR 7 per guest.

All children under 12 can only access the Spa pool when accompanied by an adult.

Guests should specify their preference for bedding for any type of room prior to arrival. This includes requests for extra beds and the number of adults and children under 12 years old. This information should be noted in the Special Requests Box during booking and is subject to confirmation by the Hotel.

For bookings of 9 or more rooms, the hotel will charge a non-refundable prepayment of 50% of the entire reservation on the guest's credit card. Please note that breakfast is included for these types of rates, but half board is not included.

See all guest reviews for Pestana Palace Lisboa Hotel & National Monument

Newest Reviews for Pestana Palace Lisboa Hotel & National Monument

June 5, 2017

Ali
United Kingdom

1 helpful vote
7.9

“Superb setting”
- • Leisure trip
- • Group of friends
- • Classic Twin Room with City View
- • Stayed 3 nights
눉Long walk to your rooms!
눇Beautiful setting - very comfortable and excellent breakfast.
June 1, 2017

Paul
Canada
10

“We would highly recommend Pestana Palace Lisboa to anyone travelling to Lisbon. It is excellent.”
- • Leisure trip
- • Couple
- • Superior Twin Room with Garden View
- • Stayed 3 nights
- • Submitted from a mobile device
눉The scrambled eggs were a little watery for our tastes but the omelettes were perfect.
눇The breakfasts were amazing. The special coffees is our way to start a new day especially when we are on vacation. The meals in the dining room were delicious. The service from all staff in the hotel was attentive and respectful.
May 14, 2017

Christer
Sweden
7.9

Good
- • Leisure trip
- • Couple
- • Classic Twin Room with City View
- • Stayed 1 night
눉To expensive to have hotelrooms in 2 sperate building, and not in the main historical building, U better explained that better
눇The service
May 11, 2017

Jin
United Kingdom
7.5

“love the place but make sure check the bills”
- • Leisure trip
- • Family with young children
- • Classic Twin Room with City View
- • Stayed 2 nights
눉I booked two nights through booking.com and end of day bill came £30 pounds more than original price i booked for and they also charge 4 euro extra for the tourist charge per person.
눇Bed was really comfy and really beautiful deco
May 7, 2017

Tina
Canada
9.6

“Best service ever”
- • Leisure trip
- • Group of friends
- • Classic Twin Room with City View
- • Stayed 3 nights
- • Submitted from a mobile device
눉Beds are too soft hair drier is lame
눇The staff are very helpfull
May 5, 2017

Andrew
United Kingdom

4 helpful votes
7.5

Good
- • Leisure trip
- • Couple
- • Classic Twin Room with Garden View
- • Stayed 2 nights
- • Submitted from a mobile device
눉Breakfast was pretty chaotic both days of our visit. Queues, hot food that was cold etc. Not appetising either and certainly less impressive that. Previous visits
눇Been to this hotel several times and like it
May 3, 2017

Ambre
France

6 helpful votes
5.8

“The Phoenix should reborn from its ashes”
- • Leisure trip
- • Group of friends
- • Classic Twin Room with Garden View
- • Stayed 3 nights
- • Submitted from a mobile device
눉Did not appreciate the unprofessionalismof the front desk! That cancel my friends booking!! Because she wanted to resale the room! ... i was coming from bali my friends were coming from angers we had plane our trip since 6month! My friends ended up in another hotel because that woment at front desk did not made her job A part from the architecture they cant pretend it s a palace... from palace they have only the name and the architecture... the rest does not really follow.. you ask to the concierge to send some medecine to a room it takes one houre... you arrive in your room no towels... etc etc
눇The waiter at the breakfast! The old monument The garden The pool indoor outdoor!
April 13, 2017

Celia
United States of America
10

“Worth every penny and then some!”
- • Leisure trip
- • Family with young children
- • Classic Twin Room with City View
- • Stayed 2 nights
- • Submitted from a mobile device
눉I wish they had coffee in the room. Otherwise perfect. I had stayed at another 5 star the weekend before, no comparison to the Pestana. Not even close.
눇The place is beautiful but even if it was not estethically pleasing, the staff is so gracious. The service is so friendly and for a 5 star traditional property it's very kid friendly. My son walked around in his robe, attended the brunches and sat in the spa, all adult areas but the staff was very understanding and all went above and beyond to make us comfortable. Not one complaint and will book again. I was there for leisure but also to attend a conference. Service in both venues was impeccable.
March 6, 2017

Frank
Ireland
7.9

Good
- • Leisure trip
- • Family with young children
- • Classic Twin Room with Garden View
- • Stayed 4 nights
눇The breakfast was extraordinary and the staff very supportive for our little family
January 4, 2017

Yu
France

1 helpful vote
10

Exceptional
- • Leisure trip
- • Group of friends
- • Classic Twin Room with City View
- • Stayed 1 night
- • Submitted from a mobile device
눇Everything
November 15, 2016

Carlos
South Africa
9.6

“Staying in is more fun then going out...”
- • Business trip
- • Solo traveler
- • Classic Twin Room with City View
- • Stayed 2 nights
눉To eat in is very expensive.
눇It is a beautiful setting, the staff are exquisitely trained, the food is great and the breakfasts generous. Hotel is elegant.
November 14, 2016

Gerard
Portugal
8.3

“Excellent classical property, rooms need to be upgraded to justify price.”
- • Leisure trip
- • Couple
- • Classic Twin Room with Garden View
- • Stayed 1 night
눉As with many classical properties, facilities tend to be a bit dated. Room was nice but nothing special for the money. A bath with a hand held shower is not exactly luxury.
눇Top restaurant, great staff and service. Nice gardens and excellent pool.
October 27, 2016

Thomas
United States of America
10

“A must stay in Lisbon!!”
- • Leisure trip
- • Couple
- • Classic Twin Room with Garden View
- • Stayed 3 nights
- • Submitted from a mobile device
눇Everything!!!
October 27, 2016

D
Hong Kong

1 helpful vote
9.2

“a memorable stay”
- • Leisure trip
- • Solo traveler
- • Classic Twin Room with City View
- • Stayed 2 nights
눉It is located outside of the 'hot' tourist spots, but it's not a problem as taxis and ubers are relatively cheap and abundant in Lisbon.
눇The breakfast was superb, plenty of choice including Portuguese cheese, homemade jam etc. and the staff was very helpful. The staff at the pool and spa facilities were especially welcoming and of course, the entire complex and grounds are wonderful.
October 27, 2016

Alex
United States of America
7.1

“I liked it for couple of days but I wouldn't go there again. It was an interesting experience.”
- • Leisure trip
- • Couple
- • Classic Twin Room with Garden View
- • Stayed 5 nights
눉The garden view we were promised was not exactly that and it was view of few plants. There was no ice machine anywhere and if you asked for ice it was 5 Euros. Our bed was combination of two unequal beds that had been joined together and was not comfortable. First night we ate sea food at the hotel restaurant and both of us got diarrhea. Breakfast was a OK. Windows should have screen to stop mosquitoes and bugs but there were no screens and we got bugs in our room.
눇It was an impressive old palace with nice decor.

Pestana Palace Lisboa Hotel & National Monument, Lisbon (Portugal) Deals

Pestana Palace Lisboa Hotel & National Monument

Get the celebrity treatment with world-class service at Pestana Palace Lisboa Hotel & National Monument

Most Popular Facilities

Guests Love...

Lock in a great price for your upcoming stay

Availability

6 Reasons to Choose Pestana Palace Lisboa Hotel & National Monument

See availability Area Info – This neighborhood is a great choice for travelers interested in monuments, culture and food – Check location Great location - show map

Closest Landmarks

Most Popular Landmarks

Closest Airports

See availability Facilities of Pestana Palace Lisboa Hotel & National Monument Great facilities! Review score, 9.0

Outdoors

Pool and Spa

Pets

Activities

Food & Drink

Internet

Parking

Front Desk Services

Entertainment & Family Services

Cleaning Services

Business Facilities

General

Languages Spoken

See availability Good to Know

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Newest Reviews for Pestana Palace Lisboa Hotel & National Monument

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Paul

Christer

Jin

Tina

Andrew

Ambre

Celia

Frank

Yu

Carlos

Gerard

Thomas

D

Alex

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Area Info – This neighborhood is a great choice for travelers interested in monuments, culture and food – Check location Great location - show map

Facilities of Pestana Palace Lisboa Hotel & National Monument Great facilities! Review score, 9.0

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