Hotel
 Pestana Promenade Ocean Resort Hotel

Beach
Travel Sustainable property

Rua Simplicio dos Passos Gouveia,31, Sao Martinho, 9000-001 Funchal, Portugal – Excellent location – show map

Excellent location – rated 9.0/10! (score from 285 reviews)

Real guests • Real stays • Real opinions

8.2
Very Good
285 reviews

Lovely room, great size! Warm and welcoming staff, fabulous breakfast and bar. The pool are was regularly cleaned and a great place to relax. The hotel is in a great location and is within walking distance of some fantastic restaurants.

Alice United Kingdom

This hotel is lovely but the best thing is the staff they where above and beyond have never felt so welcome x

Lynn United Kingdom

Our second visit since 2019. Very friendly staff. Good quality, but not exceptional food. Super location. Very nice pool and very well kept lush tropical garden. Extra mention of Rui, the Master Bartender and our lovely chambermaid Angela. Also worth mentioning is the young man who was in the egg kitchen most days but whose name we didn't get.

Statal Switzerland

Lovely staff, adequate room, nice breakfast. Pool area very nice.

Janice United Kingdom

Good location. Great breakfast. Really helpful staff.

Jack United Kingdom

I liked everything. I am vegan and gluten intolerant. It was nice to have fruit and veggie options for breakfast in the morning. I haven't seen a plant yogurt option, maybe that is something to add? of you have vegan guests of course and if it's available on the island. My sister and I enjoyed our stay a lot!

Aura Sweden

Reception staff are exceptional. Really friendly and helpful. The guest service manager is excellent.

Murphy Ireland

very good location and the outside area was very good. the room was clean and good size. very friendly staff. would definitely come back.

Sandra Norway

Very good generally, good selection on the buffet breakfast. Staff professional and attentive

Neil United Kingdom

Good size room with fabulous garden balcony. Cleaned daily very well by friendly staff. Lovely pool and furniture, immaculately clean everywhere. Great choice for breakfast.

Nicholas United Kingdom
8.2
Very Good
285 reviews
  • What guests loved the most:
  • “Lovely room, great size! Warm and welcoming staff, fabulous breakfast and bar. The pool are was regularly cleaned and a great place to relax.”
    Alice Alice United Kingdom United Kingdom
  • “This hotel is lovely but the best thing is the staff they where above and beyond have never felt so welcome x”
    Lynn Lynn United Kingdom United Kingdom
  • “Our second visit since 2019. Very friendly staff. Good quality, but not exceptional food. Super location. Very nice pool and very well kept lush tropical garden.”
    Statal Statal Switzerland Switzerland
  • “Lovely staff, adequate room, nice breakfast. Pool area very nice.”
    Janice Janice United Kingdom United Kingdom
  • “Good location. Great breakfast. Really helpful staff.”
    Jack Jack United Kingdom United Kingdom
  • “I liked everything. I am vegan and gluten intolerant. It was nice to have fruit and veggie options for breakfast in the morning. I haven't seen a plant yogurt option, maybe that is something to add?”
    Aura Aura Sweden Sweden
  • “Reception staff are exceptional. Really friendly and helpful. The guest service manager is excellent.”
    Murphy Murphy Ireland Ireland
  • “very good location and the outside area was very good. the room was clean and good size. very friendly staff. would definitely come back.”
    Sandra Sandra Norway Norway
  • “Very good generally, good selection on the buffet breakfast. Staff professional and attentive”
    Neil Neil United Kingdom United Kingdom
  • “Good size room with fabulous garden balcony. Cleaned daily very well by friendly staff. Lovely pool and furniture, immaculately clean everywhere. Great choice for breakfast.”
    Nicholas Nicholas United Kingdom United Kingdom

Categories:

  • Staff9.1
  • Facilities8.4
  • Cleanliness8.7
  • Comfort8.6
  • Value for money8.2
  • Location9.0
  • Free WiFi8.4

This property is 2 minutes walk from the beach. The 4-star Pestana Promenade Ocean Resort Hotel in Funchal is close to the Lido and offers direct access to the promenade that stretches to Praia Formosa. It features indoor and outdoor pools, an outdoor hot tub, a spa and gym.

The bright and airy rooms at the Pestana Promenade Ocean Resort Hotel have hardwood floors. They feature Atlantic Ocean views from the balcony, and include modern amenities such as air conditioning and a private bathroom with complimentary soaps and shampoos.

The stylish restaurant at the Pestana Ocean Resort serves authentic local specialties. Meals and refreshing drinks can also be enjoyed al fresco on the terrace, which is surrounded by an exotic garden and palm trees.

The Promenade’s spa features a range of relaxation options, including a sauna and a Turkish bath. More active guests can work out with cardiovascular equipment and free weights at the modern gym.
Parking is available, at an extra fee. A 24-hour front desk is among the convenient amenities offered by the hotel.

This is our guests' favorite part of Funchal, according to independent reviews.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Pestana Promenade Ocean Resort Hotel has been welcoming Booking.com guests since Jun 8, 2009
 Hotel chain/brand: Pestana Hotel & Resorts

Show me more

Most popular amenities

2 swimming pools
Free WiFi
Parking
Spa
Non-smoking rooms
Bar

Currency Exchange: Need local currency? This property has currency exchange on site.

Property Highlights

Located in the best-rated area in Funchal, this hotel has an excellent location score of 9.0

Breakfast Info

Continental, Buffet

Private parking at the hotel

Saved to 5626 lists

Availability

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

4 reasons to choose Pestana Promenade Ocean Resort Hotel

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English
Closest beaches

  • Gorgulho - Gavinas Beach

    7.6 Good beach
    500 feet from property

  • Formosa Beach

    7.5 Good beach
    3,350 feet from property

Guest reviews

8.2
Very Good · 285 reviews
Read all reviews
Categories:
  • Staff9.1
  • Facilities8.4
  • Cleanliness8.7
  • Comfort8.6
  • Value for money8.2
  • Location9.0
  • Free WiFi8.4

Select topics to read reviews:

See what guests loved the most:

  • Alice
    United KingdomUnited Kingdom
    “Lovely room, great size! Warm and welcoming staff, fabulous breakfast and bar. The pool are was regularly cleaned and a great place to relax. The hotel is in a great location and is within walking distance of some fantastic restaurants.”
  • Lynn
    United KingdomUnited Kingdom
    “This hotel is lovely but the best thing is the staff they where above and beyond have never felt so welcome x”
  • Statal
    SwitzerlandSwitzerland
    “Our second visit since 2019. Very friendly staff. Good quality, but not exceptional food. Super location. Very nice pool and very well kept lush tropical garden. Extra mention of Rui, the Master Bartender and our lovely chambermaid Angela. Also...”
  • Janice
    United KingdomUnited Kingdom
    “Lovely staff, adequate room, nice breakfast. Pool area very nice.”
  • Jack
    United KingdomUnited Kingdom
    “Good location. Great breakfast. Really helpful staff.”
  • Aura
    SwedenSweden
    “I liked everything. I am vegan and gluten intolerant. It was nice to have fruit and veggie options for breakfast in the morning. I haven't seen a plant yogurt option, maybe that is something to add? of you have vegan guests of course and if it's...”
  • Murphy
    IrelandIreland
    “Reception staff are exceptional. Really friendly and helpful. The guest service manager is excellent.”
  • Sandra
    NorwayNorway
    “very good location and the outside area was very good. the room was clean and good size. very friendly staff. would definitely come back.”
  • Neil
    United KingdomUnited Kingdom
    “Very good generally, good selection on the buffet breakfast. Staff professional and attentive”
  • Nicholas
    United KingdomUnited Kingdom
    “Good size room with fabulous garden balcony. Cleaned daily very well by friendly staff. Lovely pool and furniture, immaculately clean everywhere. Great choice for breakfast.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Is there an iron in the room, also a kettle and hair dryer please.
    Dear Guest, We are pleased to inform you that we can provide an iron and ironing board on request for 2 hours maximum free of charge. The kettle can be provided on request at a charge and also you have a hair dryer in your room.
    Asked about: Superior Twin Room with Sea View • Answered on February 22, 2022
  • How far from the centre?
    Dear Guest, We are 2,5 kms away from the Funchal city centre. Should you need any further assistance please do not hesitate to contact us. Dalila Rodrigues Guest Service Manager Pestana Promenade
    Answered on February 22, 2022
  • Looking at booking in September, can you give full details of meals and drinks that are included in the room price. Thanks
    Dear Guest, Thank you very much for your message regarding your interest in staying at Pestana Promenade. We do offer Buffet breakfast. The buffet dinner is under different theme evenings. Also there is a-la-carte dinner. Kindest regards Dalila
    Answered on May 12, 2022
  • Hi! We are thinking about booking your property in June. Could you please let me know if the spa and fitness services can be open due to the pandemic? We are thinking about half board, do you have any vegan meal options? Thank you in advance!
    Dear Guest, Kindly note that the SPA and fitness services are available with a few restrictions on the number of people. We do have vegan otions. Kindest regards Dalila Rodrigues
    Answered on March 4, 2022
  • Can we smoke on our balcony and do you have outside areas for smoking Many Thanks
    Dear Guest, We are a non smoking Hotel. However you are allowed to smoke on the balcony and outdoor areas. Kindest regards Dalila Rodrigues Guest Service Manager Pestana Promenade
    Answered on February 22, 2022

  • Still looking?

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Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Forum Madeira Shopping Centre
    0.4 miles
  • Gomes' Pools
    0.7 miles
  • Professional School of Hospitality and Tourism of Madeira
    0.8 miles
  • Madeira Casino
    1.3 miles
  • Pico dos Barcelos Viewpoint
    1.5 miles
  • Marina do Funchal
    1.6 miles
  • Quinta das Cruzes Museum
    1.6 miles
  • Funchal's Museum of Natural History
    1.7 miles
  • Frederico de Freitas Museum
    1.7 miles
  • Mar Avenue
    1.7 miles
Top attractions
  • Cathedral of Funchal
    1.8 miles
  • Sao Tiago Fort
    2.3 miles
  • Madeira Botanical Garden
    2.9 miles
  • Monte Palace Tropical Garden
    3.2 miles
  • Quinta do Palheiro Ferreiro
    4.1 miles
  • Girao Cape
    4.2 miles
  • Palheiro Gardens
    4.3 miles
  • Reis Magos Beach
    6.5 miles
  • Santana's traditional houses
    12.1 miles
Beaches in the Neighborhood
  • Gorgulho - Gavinas Beach
    500 feet
  • Formosa Beach
    3,350 feet
  • Almirante Reis Beach
    2 miles
  • Vigário Beach
    2.5 miles
  • Cristo Rei Beach
    4.8 miles
Closest Airports
  • Cristiano Ronaldo Madeira International Airport
    10.2 miles
  • Porto Santo Airport
    45.5 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
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1 Restaurant On Site

    Restaurante Breezes

    Open for: Breakfast, Dinner

    Menu: Buffet & À La Carte

Amenities of Pestana Promenade Ocean Resort Hotel

Most popular amenities

2 swimming pools
Free WiFi
Parking
Spa
Non-smoking rooms
Bar
Outdoors
  • Outdoor furniture
  • Terrace
  • Garden
Activities
  • Beach
  • Snorkeling Off-site Additional charge
  • Diving Off-site Additional charge
  • Hiking
  • Windsurfing Off-site Additional charge
  • Pool table
  • Game room
  • Fishing Off-site Additional charge
Food & Drink
  • Kid-friendly buffet
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not possible) and costs EUR 6 per day.
  • Street parking
  • Secure parking
Front Desk Services
  • Concierge
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Indoor play area
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Key access
General
  • Air conditioning
  • Smoke-free property
  • Heating
  • Car rental
  • Soundproof rooms
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Bathroom emergency cord
  • Wheelchair accessible
2 swimming pools
Pool 1 – indoor Free!
  • Open all year
Pool 2 – outdoor Free!
  • Open all year
Spa
  • Spa lounge/Relaxation area
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Turkish/Steam Bath
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Spanish
  • Portuguese
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.

House rules Pestana Promenade Ocean Resort Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

This property doesn't offer extra beds.

The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Diners Club American Express Pestana Promenade Ocean Resort Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

For bookings of 9 or more rooms, the hotel will charge a nonrefundable prepayment of 50% of the entire reservation on the guest's credit card.

Please note that rates including dinner do not include drinks.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

License number: NºRNET3982

FAQs about Pestana Promenade Ocean Resort Hotel

  • Pestana Promenade Ocean Resort Hotel is 1.8 miles from the center of Funchal.

  • Room options at Pestana Promenade Ocean Resort Hotel include:

    • Twin
    • Twin/Double

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Pestana Promenade Ocean Resort Hotel on this page.

  • Check-in at Pestana Promenade Ocean Resort Hotel is from 3:00 PM, and check-out is until 12:00 PM.

  • Pestana Promenade Ocean Resort Hotel offers the following activities/services (charges may apply):

    • Indoor pool
    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Hiking
    • Pool table
    • Game room
    • Snorkeling
    • Diving
    • Fishing
    • Windsurfing
    • Spa lounge/Relaxation area
    • Beach
    • Spa facilities
    • Indoor pool (year-round)

  • The prices at Pestana Promenade Ocean Resort Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Pestana Promenade Ocean Resort Hotel has 1 restaurant:

    • Restaurante Breezes

  • Guests staying at Pestana Promenade Ocean Resort Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • The nearest beach is 650 feet from Pestana Promenade Ocean Resort Hotel.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.