Rua de São Tomé 76, Santa Maria Maior, 1100-563 Lisbon, Portugal – Excellent location – show map
Excellent location – rated 9.7/10! (score from 142 reviews)
Real guests • Real stays • Real opinions
How guest reviews work
Each review score is between 1 and 10. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Guests submit their subscores and their overall scores independently – there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
There was a problem loading the reviews.
Complete with a private bathroom equipped with a shower and free toiletries, the rooms at the hotel have a flat-screen TV and air conditioning, and certain rooms are equipped with a terrace. All rooms will provide guests with a minibar.
Speaking English, Spanish and French, staff will be happy to provide guests with practical advice on the area at the reception.
Rossio Square is a 14-minute walk from Pousada Alfama, while Dona Maria II National Theatre is 0.8 miles from the property. The nearest airport is Humberto Delgado Airport, 4.3 miles from the accommodation.
This is our guests' favorite part of Lisbon, according to independent reviews.
Couples in particular like the location – they rated it 9.7 for a two-person trip.Pousada Alfama has been welcoming Booking.com guests since Feb 23, 2023
Hotel chain/brand: Pestana Hotel & Resorts
Distance in property description is calculated using © OpenStreetMap
Select dates to see this property's availability and prices
- hi. how far away is the beach please? is Lisbon airport the nearest airportThe nearest beach is about 40 minutes by train (in Cais do Sodré) , and the airport is Humberto Delgado Airport - Lisbon.Answered on 16 April 2023
- hi, I’m planning to visit Lisbon, so how far is your hotel from Lisbon airport ?The hotel is about 25/30 min by taxi/uber from the airport.Answered on 13 May 2023
- how long to walk to Bairro Alto?Bairro Alto stay about 25min walking from the hotel.Answered on 30 April 2023
- How quiet are your rooms? Is there street noise when windows are open?Our rooms are quiet, but we have rooms that face the backyard and rooms that have view for the front (river view), were past the tram that you can lis..Answered on 4 May 2023
- what's the closest car park please, and do you have daily rates?The nearest public car park is the Emel Parking on Chão do Loureiro, that stay about 8min walking from the hotel.Answered on 16 May 2023
- Still looking?
- Toilet paper
- Private Bathroom
- Free toiletries
- Flat-screen TV
- Satellite channels
- FruitAdditional charge
- Wine/ChampagneAdditional charge
- Wake-up service
- 24-hour front desk
- Invoice provided
- Fire extinguishers
- Designated smoking area
- Air conditioning
- Hardwood or parquet floors
- Soundproof rooms
- Facilities for disabled guests
- Non-smoking rooms
- Bathroom emergency cord
- Wheelchair accessible
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in
Until 12:00 PM
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
The minimum age for check-in is 18
Pets are not allowed.
Cash is not accepted Pousada Alfama accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
License number: 5952
FAQs about Pousada Alfama
Check-in at Pousada Alfama is from 3:00 PM, and check-out is until 12:00 PM.
The prices at Pousada Alfama may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
Pousada Alfama is 2,600 feet from the center of Lisbon.
Pousada Alfama offers the following activities/services (charges may apply):
Room options at Pousada Alfama include:
Guests staying at Pousada Alfama can enjoy a highly-rated breakfast during their stay (guest review score: 9.6).
Breakfast option(s) include: