Hotel
 Hotel Universal

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

Avenida dos Aliados, 38, União de Freguesias do Centro, 4000-064 Porto, Portugal – Excellent location – show map

Excellent location – rated 9.6/10! (score from 1849 reviews)

Real guests • Real stays • Real opinions

7.6
Good
1,852 reviews

Very nice location and friendly staff. The AC in my room was not working properly so they upgraded me to a better and larger room for free. The larger room was very spacious and had a very nice bathroom. The location of the hotel is great, right in the middle of the city and within walking distance to major attractions.

Gamalemara Egypt

the breakfast was an extent value and quality. The hotel is well located on a main tourist rout. The room was comfy and the staff very helpful.

R United States of America

Location, walking distance to all attractions Room was clean Bathroom amenities were ok

Reem Egypt

- Location: it is totally awesome. A 7 minute-walk from the cathedral and from the Trinidade metro station, and a 2 minute-walk from the Sao Bento train station and from the lively part of the city center. - Very cheap, but at the same time equipped with everything you need (hair-drier, towels, fridge, small safe deposit box, BIDET, etc).

Enrico Italy

Best place, in the middle of the historical center. If you want to rest a little after your morning tour, it's just around the corner

Anonymous Israel

Even though we had to check out at 04:00 due to flight connections, we found breakfast prepared at the reception. Much appreciated.

Edwin Malta

Rooms are a decent size and ensuite bathroom all up to date. The hotel itself is an old building so the reception is dated and old fashioned but I personally love it. It looks lovely.

Courtney United Kingdom

The staff at the reception was excellent. We came across some surprises during our stay and we always got a piece of good advice from them!

Minna Finland

The hotel is in an excellent location. The staff were very helpful and friendly. The room was beautifully clean. The shower worked well. Breakfast was good.

Michael United Kingdom

Clean and comfy beds. Yummy breakfast, good staff. Perfect location!!! Great value for the price paid.

Lourdes Portugal
7.6
Good
1,852 reviews
  • What guests loved the most:
  • “Very nice location and friendly staff. The AC in my room was not working properly so they upgraded me to a better and larger room for free.”
    Gamalemara Gamalemara Egypt Egypt
  • “the breakfast was an extent value and quality. The hotel is well located on a main tourist rout. The room was comfy and the staff very helpful.”
    R R United States of America United States of America
  • “Location, walking distance to all attractions Room was clean Bathroom amenities were ok”
    Reem Reem Egypt Egypt
  • “- Location: it is totally awesome. A 7 minute-walk from the cathedral and from the Trinidade metro station, and a 2 minute-walk from the Sao Bento train station and from the lively part of the city...”
    Enrico Enrico Italy Italy
  • “Best place, in the middle of the historical center. If you want to rest a little after your morning tour, it's just around the corner”
    Israel Israel
  • “Even though we had to check out at 04:00 due to flight connections, we found breakfast prepared at the reception. Much appreciated.”
    Edwin Edwin Malta Malta
  • “Rooms are a decent size and ensuite bathroom all up to date. The hotel itself is an old building so the reception is dated and old fashioned but I personally love it. It looks lovely.”
    Courtney Courtney United Kingdom United Kingdom
  • “The staff at the reception was excellent. We came across some surprises during our stay and we always got a piece of good advice from them!”
    Minna Minna Finland Finland
  • “The hotel is in an excellent location. The staff were very helpful and friendly. The room was beautifully clean. The shower worked well. Breakfast was good.”
    Michael Michael United Kingdom United Kingdom
  • “Clean and comfy beds. Yummy breakfast, good staff. Perfect location!!! Great value for the price paid.”
    Lourdes Lourdes Portugal Portugal

Categories:

  • Staff8.5
  • Facilities 7.2
  • Cleanliness7.9
  • Comfort7.6
  • Value for money7.8
  • Location9.6
  • Free WiFi8.2
Low score for Porto

Stay in the heart of Porto – Excellent location – show map

You're eligible for a Genius discount at Hotel Universal! To save at this property, all you have to do is sign in.

Located in the heart of the city of Porto, Hotel Universal offers rooms with air conditioning and free WIFI access throughout the hotel, as well as a common area, bar and 24-hour reception.

The property is about 800 feet from S.Bento Train Station, 1,300 feet from the famous Torre dos Clérigos and 1,950 feet from D. Luis I bridge.

Guest rooms of Hotel Universal are equipped with a TV and private bathroom with a hairdryer and a shower or bathtub. Some rooms also have city views. In our hotel, all rooms have bed linen and towels.

Continental breakfast it’s available every morning with us.

Our staff speaks several languages and is available to answer any questions you may have. You can also schedule transfers, cruises on the Douro River and many other activities in the city of Porto, including a short tourist route.

Nearby we have several points of interest such as Ribeira Square (3,100 feet), Lello Bookshop (450), Oporto Coliseum (2,150 feet), Santa Catarina Street (3,100 feet), Oporto Catedral (2,150 feet), Majestic Café (1,650 feet) and many others.

The nearest airport is Francisco Sá Carneiro Airport 9.9 mi away from Hotel Universal

This is our guests' favorite part of Porto, according to independent reviews.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Hotel Universal has been welcoming Booking.com guests since May 6, 2008

Show me more

Most popular amenities

Free WiFi
Airport shuttle
Pet friendly
Family rooms
Non-smoking rooms
Facilities for disabled guests
Bar

Property Highlights

Located in the heart of Porto, this hotel has an excellent location score of 9.6

Breakfast Info

Continental, Buffet

Saved to 7994 lists

Availability

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Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

Guests must meet one or more requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test, or recent proof of coronavirus recovery.

4 reasons to choose Hotel Universal

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

7.6
Good · 1,852 reviews
Read all reviews
Categories:
  • Staff8.5
  • Facilities 7.2
  • Cleanliness7.9
  • Comfort7.6
  • Value for money7.8
  • Location9.6
  • Free WiFi8.2
Low score for Porto

Select topics to read reviews:

See what guests loved the most:

  • Gamalemara
    EgyptEgypt
    “Very nice location and friendly staff. The AC in my room was not working properly so they upgraded me to a better and larger room for free. The larger room was very spacious and had a very nice bathroom. The location of the hotel is great, right...”
  • R
    United States of AmericaUnited States of America
    “the breakfast was an extent value and quality. The hotel is well located on a main tourist rout. The room was comfy and the staff very helpful.”
  • Reem
    EgyptEgypt
    “Location, walking distance to all attractions Room was clean Bathroom amenities were ok”
  • Enrico
    ItalyItaly
    “- Location: it is totally awesome. A 7 minute-walk from the cathedral and from the Trinidade metro station, and a 2 minute-walk from the Sao Bento train station and from the lively part of the city center. - Very cheap, but at the same time...”
  • A
    Anonymous
    IsraelIsrael
    “Best place, in the middle of the historical center. If you want to rest a little after your morning tour, it's just around the corner”
  • Edwin
    MaltaMalta
    “Even though we had to check out at 04:00 due to flight connections, we found breakfast prepared at the reception. Much appreciated.”
  • Courtney
    United KingdomUnited Kingdom
    “Rooms are a decent size and ensuite bathroom all up to date. The hotel itself is an old building so the reception is dated and old fashioned but I personally love it. It looks lovely.”
  • Minna
    FinlandFinland
    “The staff at the reception was excellent. We came across some surprises during our stay and we always got a piece of good advice from them!”
  • Michael
    United KingdomUnited Kingdom
    “The hotel is in an excellent location. The staff were very helpful and friendly. The room was beautifully clean. The shower worked well. Breakfast was good.”
  • Lourdes
    PortugalPortugal
    “Clean and comfy beds. Yummy breakfast, good staff. Perfect location!!! Great value for the price paid.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few hours

  • The platform to the hotel entrance is a ramp? My mum is on wheelchair. Which room should I book for her best convenient.
    Hello it´s not a ramp it´s like a lift. The best room it´s the handicap room with all the facilities for people with wheelchair. Best Regards Diana Paiva
    Answered on December 4, 2019
  • is the hotel wheelchair friendly and has barrier free access from hotel entrance to room?
    we have a platform from the entrance to the reception and then we have a lift
    Answered on December 4, 2019
  • I know that this accommodation does not have parking but is it possible to park outside free, is it easy to find parking please?
    Hi Parking free is difficult. Around hotel have parking for 17€/24h
    Asked about: Family Room (4 Adults) • Answered on June 18, 2021
  • does the guest room have the ensuite bathroom?
    Yes, all of them
    Answered on January 12, 2020
  • hello we would like to stay tonight, but will need luggage storage until 5 pm tomorrow after cgeck out. it that okay?
    Yes, of course it´s possible!
    Answered on July 26, 2021

  • Still looking?

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Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Rivoli Theatre
    0.1 miles
  • Cardosas Square
    0.2 miles
  • Paris Galleries Street
    0.2 miles
  • Lello Bookshop
    0.2 miles
  • Clerigos Tower
    0.2 miles
  • Majestic Cafe
    0.2 miles
  • City Market Bolhao
    0.2 miles
Top attractions
  • Oporto Coliseum
    0.3 miles
  • Ferreira Borges Market
    0.4 miles
  • Palacio da Bolsa
    0.5 miles
  • Ribeira Square
    0.5 miles
  • D. Luis I Bridge
    0.5 miles
  • Boavista Roundabout
    1.2 miles
  • Music House
    1.3 miles
  • Campanha Train Station
    1.3 miles
  • Estadio do Dragao
    1.7 miles
  • FC Porto Museum
    1.7 miles
Beaches in the Neighborhood
  • Lavadores Beach
    3.2 miles
  • Carneiro Beach
    3.3 miles
  • Salgueiros Beach
    3.4 miles
  • Ingleses Beach
    3.4 miles
  • Canide North Beach
    3.4 miles
Public transit
  • Subway Aliados Metro Station
    0.1 miles
  • Train Sao Bento Train Station
    0.1 miles
  • Subway Sao Bento Metro Station
    0.1 miles
Closest Airports
  • Francisco Sá Carneiro Airport
    6.9 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
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Amenities of Hotel Universal

Most popular amenities

Free WiFi
Airport shuttle
Pet friendly
Family rooms
Non-smoking rooms
Facilities for disabled guests
Bar
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Pool table Additional charge
Food & Drink
  • Coffee house on site
  • Wine/Champagne Additional charge
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Transportation
  • Airport drop-off Additional charge
  • Airport pickup Additional charge
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Safe
General
  • Shared lounge/TV area
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Languages Spoken
  • English
  • Spanish
  • French
  • Italian
  • Portuguese
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules Hotel Universal takes special requests – add in the next step!

Check-in

2:00 PM - 11:30 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

5:00 AM - 11:30 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking for more than 14 people, different policies and additional supplements may apply.

Maestro Mastercard Visa Debit card Hotel Universal accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that the reception is located on the 1st floor and can be reached by stairs (27 steps). A platform is available for disabled visitors, but not for luggage.

Pets are welcome, but restrictions and fees apply, it is mandatory to contact hotel.

Please inform staff upon booking if your expected time of arrival should be later than 20:00.

Please note that for reservations for 5 or more rooms, a nonrefundable prepayment is mandatory, equivalent to the first night and/or 25% of the total rate.

It is mandatory to present a vaccination card or COVID19 test upon check in. Please contact hotel if you have any further questions.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests must meet one or more requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test, or recent proof of coronavirus recovery.

License number: RNETREGISTONº3727

FAQs about Hotel Universal

  • Check-in at Hotel Universal is from 2:00 PM, and check-out is until 11:30 AM.

  • Hotel Universal offers the following activities/services (charges may apply):

    • Pool table

  • From the nearest airport, you can get to Hotel Universal by:

    • Airport shuttle (arranged by property) 20min
    • Subway/Metro 40min

  • Guests staying at Hotel Universal can enjoy a highly-rated breakfast during their stay (guest review score: 6.1).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • The prices at Hotel Universal may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Hotel Universal include:

    • Twin/Double
    • Triple
    • Quad
    • Twin
    • Double
    • Single

  • Hotel Universal is 1,000 feet from the center of Porto.