Legendary service, attention to detail and uncompromising quality. Plenty has been written about the Santiago de Alfama and herewith we join the chorus of smitten travellers gushing about this uniquely personal and beautiful place. We had the chance to travel quite a lot this year and I must highlight the best service of 2020 so far. If you get the chance to interact with the Owner, you are in for the most amazing treatment of your trip

Anna Hong Kong

Great and very kind staff. They have been very kind and pending of our comfortability. Unique location at the Alfama’s neighborhood. All details I wanted was offers by them, in a helpful way and wit a lot of care. I do never forget these days at Lisbon. They give me the enough ingredients to make me feel a special guess in a superb Place. Thank you so much for your professionalism and sympathy.

Ricardo Spain

We would like to highlight the great staff and personal attention they offer all time. Beautiful hotel. Kind attention. Very clean and comfortable. Indeed we will come back. Very nice experience.

Ricardo Spain

Fabulous hotel in an excellent location, with stunning views over Alfama and within close walking distance of the miradouros, castle, various restaurants and attractions. We were upgraded to their suite, which was appreciated, very spacious and had panoramic views. We stayed 5 nights and had breakfast every day as well as lunch and dinner on a couple of occasions, at their restaurant Audrey's, and the food was always varied, of excellent quality and delicious. Restaurant and bar staff were always quick, friendly and accommodating. Treatments at the spa were also first class. Highly recommended, we will be back.

Howard Portugal

Good staff and food. High standard of cleanliness. Good location.

Neil United Kingdom

We chose this hotel for our honeymoon and we do not regret it one bit! The location and very attentive staff of the hotel made this experience an unforgettable one We were surprised by a cake - a very delicious one from the delightful restaurant and bakery at the hotel called Audrey’s- from the staff which we could not get over how heavenly it tasted, when we asked where they got the cake from they sent us another one to the room on the house! The room was always kept neat and clean, the receptionists were always happy to help and guide us around the city. Thank you Santiago De alfama hotel for the remarkable experience

Mohammed Saudi Arabia

The location was quirky but just what we wanted. Old narrow cobbled streets, interesting houses , the view from the 3rd floor terrace was wonderful and that from the street facing terrace bar/.dining lively and interesting. The castello a short walk and transport nearby was tram or bus not to mention the tuktuks. Taxis were also prevalent. Breakfast was good. Other meals acceptable but not brilliant. Staff were very helpful and we even met the owner, something you don't often have the pleasure of in hotels.

Richard Australia

The staff were extremely friendly, the bed was very comfortable, the bathroom facilities were excellent, the food was very good quality. More than anything the staff’s friendly and happy attitude made this a really nice stay

Ralph United Kingdom

Excellent location, beautiful Hotel and amazing service. The entire team is superb, extremely helpful, knowledgeable, kind and friendly. Special mention for Beatrice at Reception who was our guardian angel, ready to assist on everything we asked and always a bright smile. Also Thais at the Restaurant was a great host and always very helpful.

Adonis United Kingdom

Boutique, intimate, beautiful interior, beautiful location

Caroline United Kingdom