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  5. Tivoli Palacio de Seteais - The Leading Hotels of the World (Hotel), Sintra (Portugal) Deals

  • Info & prices
  • Amenities
  • House rules
  • The fine print
  • Guest reviews (172)

In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Read more

Hotel Tivoli Palacio de Seteais - The Leading Hotels of the World

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step. Airport shuttle
Tivoli Palacio de Seteais - The Leading Hotels of the World

Rua Barbosa do Bocage, 8, 2710-517 Sintra, Portugal – Excellent location – show map

Excellent location – rated 9.4/10! (score from 172 reviews)

Real guests • Real stays • Real opinions

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Tivoli Palacio de Seteais - The Leading Hotels of the World

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The building where the hotel is located

A view of the pool at Tivoli Palacio de Seteais - The Leading Hotels of the World or nearby

A seating area at Tivoli Palacio de Seteais - The Leading Hotels of the World

A seating area at Tivoli Palacio de Seteais - The Leading Hotels of the World

A restaurant or other place to eat at Tivoli Palacio de Seteais - The Leading Hotels of the World

A bathroom at Tivoli Palacio de Seteais - The Leading Hotels of the World

A bed or beds in a room at Tivoli Palacio de Seteais - The Leading Hotels of the World

A bird's-eye view of Tivoli Palacio de Seteais - The Leading Hotels of the World

A bed or beds in a room at Tivoli Palacio de Seteais - The Leading Hotels of the World

A restaurant or other place to eat at Tivoli Palacio de Seteais - The Leading Hotels of the World

A bathroom at Tivoli Palacio de Seteais - The Leading Hotels of the World

A bathroom at Tivoli Palacio de Seteais - The Leading Hotels of the World

A seating area at Tivoli Palacio de Seteais - The Leading Hotels of the World

A bathroom at Tivoli Palacio de Seteais - The Leading Hotels of the World

A bathroom at Tivoli Palacio de Seteais - The Leading Hotels of the World

A bathroom at Tivoli Palacio de Seteais - The Leading Hotels of the World

A seating area at Tivoli Palacio de Seteais - The Leading Hotels of the World

A seating area at Tivoli Palacio de Seteais - The Leading Hotels of the World

Lock in a great price for Tivoli Palacio de Seteais - The Leading Hotels of the World – rated 9.3 by recent guests!

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9.3
Awesome
172 reviews
  • Facilities

    9.4

  • Cleanliness

    9.5

  • Comfort

    9.6

  • Value for money

    8.4

  • Location

    9.4

  • Total

    9.3

  • Free WiFi

    7.0

Every detail was handled exceptionally by the staff.

Mark United States of America

First class delightful views and grounds close walk to center Sintra without all the crowds

Alan United States of America

Beautiful hotel, amazing setting, excellent service! Sandro was especially helpful to us during checkin and provided great recommendations during our stay.

Jill United States of America

A Magic Place. We particularly loved lunch on the terrace. The staff was beyond wonderful, all of them, and there were many.

Charles United States of America

Great hotel and staff Very chic and well organized Romantic

Hanouf Saudi Arabia

Beautiful place with wonderful atmosphere. Staff went out of their way to makes us comfortable.

Catherina South Africa

The palace is gorgeous and historic. The location is also perfect. Personally, I felt little things need some attention with the hotel. It is old and it shows a bit - cracked plaster, poorly patched repairs, chips on the window framing, visible water damage, etc. I can appreciate the hotel wanting to keep things original and authentic but for the cost of the rooms they need to keep the little things taken care of. Just seems like little things have been “missed”. Overall a gorgeous hotel with very comfortable beds and beautiful views in every direction!

Adrienne Ireland

Excellent friendly and attentive service. An exquisite building retaining many of its palatial features. Food was also excellent. The location of the hotel is also perfect to access all the main local historical attractions on foot ... if you are looking for an energetic break! Sintra is a UNESCO site and as a result the hotel is on a one-way access route which can give rise to frustrating and sometimes lengthened journey's if using local taxi's.

Frank United Kingdom

The palace and grounds were elegant and authentic for the period in which it was built. I liked all of the indoor and outdoor spaces where you could get away to enjoy by yourself or with friends.

Bkotcher United States of America

Everything! The beautiful 19C Palace takes the pampered guest back in time. The service, dining room and comfort are exceptional. One couldn’t ask for more!

Donald Australia

Staff

9.5
Highly rated for:
Great neighborhood
Highly rated for:
Great neighborhood
Highly rated for:
Great neighborhood
Highly rated for:
Very clean bathrooms
Highly rated for:
Very comfy beds
Highly rated for:
Great neighborhood
Highly rated for:
Very comfy beds
Highly rated for:
Very clean bathrooms
Highly rated for:
Very clean bathrooms
Highly rated for:
Very clean bathrooms
Highly rated for:
Very clean bathrooms
Highly rated for:
Very clean bathrooms
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Tivoli Palacio de Seteais - The Leading Hotels of the World This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

9.3
Awesome
172 reviews
  • 9.5

    Staff

  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very clean bathrooms
  • What guests loved the most:
  • “Every detail was handled exceptionally by the staff.”
    Mark Mark United States of America United States of America
  • “First class delightful views and grounds close walk to center Sintra without all the crowds”
    Alan Alan United States of America United States of America
  • “Beautiful hotel, amazing setting, excellent service! Sandro was especially helpful to us during checkin and provided great recommendations during our stay.”
    Jill Jill United States of America United States of America
  • “A Magic Place. We particularly loved lunch on the terrace. The staff was beyond wonderful, all of them, and there were many.”
    Charles Charles United States of America United States of America
  • “Great hotel and staff Very chic and well organized Romantic”
    Hanouf Hanouf Saudi Arabia Saudi Arabia
  • “Beautiful place with wonderful atmosphere. Staff went out of their way to makes us comfortable.”
    Catherina Catherina South Africa South Africa
  • “The palace is gorgeous and historic. The location is also perfect. Personally, I felt little things need some attention with the hotel.”
    Adrienne Adrienne Ireland Ireland
  • “Excellent friendly and attentive service. An exquisite building retaining many of its palatial features. Food was also excellent.”
    Frank Frank United Kingdom United Kingdom
  • “The palace and grounds were elegant and authentic for the period in which it was built. I liked all of the indoor and outdoor spaces where you could get away to enjoy by yourself or with friends.”
    Bkotcher Bkotcher United States of America United States of America
  • “Everything! The beautiful 19C Palace takes the pampered guest back in time. The service, dining room and comfort are exceptional. One couldn’t ask for more!”
    Donald Donald Australia Australia

Get the celebrity treatment with world-class service at Tivoli Palacio de Seteais - The Leading Hotels of the World

Tivoli Palácio de Seteais is an elegant 5-star hotel set in the mountainside of Sintra with privileged views of the Moorish Castle and Pena Palace. It features a swimming pool, tennis courts and an equestrian center.

The richly decorated rooms at the Tivoli Palácio hotel come with air conditioning, a mini-bar and satellite TV. Each features in-room internet access, private Nespresso machine and a rain shower in the bathroom. Many offer views across the Sintra Cascais Natural Park.

The Restaurant Seteais serves a fusion of Portuguese and International cuisine in a stylish and refined setting where guests may dine in one of the palace's ballroom or next to the pool bringing together stylish flavors and an beautiful scenario for an unforgettable night.

Guests can play tennis, relax on the pool-side sun terrace or enjoy a horse riding lesson. Hotel Tivoli Palácio de Seteais also offers an ideal location for hiking, with the National Park and Moorish Palace both within walking distance.

Hotel Tivoli can arrange a variety of local tours, including sailing, golfing and wine-tasting. The hotel is located 22 mi from Lisbon Airport. Free private parking is available on site.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

We speak your language!

Tivoli Palacio de Seteais - The Leading Hotels of the World has been welcoming Booking.com guests since May 27, 2005
Hotel chain/brand: Tivoli Hotels & Resorts

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Brilliant!

Most popular amenities

1 swimming pool
Free parking
Free WiFi
Spa
Family rooms
Tea/Coffee Maker in All Rooms
Bar

Good for couples – they rated the facilities 9.4 for two-person stays.

Currency Exchange: Need local currency? This property has currency exchange on site.

Tivoli Hotels & Resorts

Health & hygiene

Cleanliness rated 9.5
Safety features
4 measures
Cleaning
5 measures
Physical distancing
4 measures
Food & drink safety
3 measures
See health & hygiene details

Bookers love...

녡 “beautiful building”
72 related reviews

녡 “wonderful staff”
25 related reviews

녡 “boutique style”

낍 Top Location: Highly rated by recent guests (9.4)

냨 Great Food: Meals here are highly recommended!

끉 Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

American, Buffet

Fantastic Coffee!

뀄 Free WiFi

끸 Free private parking available at the hotel

Saved to 1480 lists

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Availability

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Max adults: 2
Superior Double or Twin Room with Garden View
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  • 2 twin beds
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Superior Double or Twin Room with Pool View
  • 2 twin beds
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  • 1 queen bed
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Max adults: 2
Premium Twin Room with Valley View
  • 2 twin beds
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Premium Twin Room with Valley View with Extra Bed (2 Adults + 1 Child)
  • 2 twin beds
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Premium Twin Room with Valley View with Extra Bed
  • 2 twin beds
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Deluxe Twin Room with Valley View
  • 1 queen bed
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Deluxe Double or Twin Room with Valle View with Extra Bed (2 Adults + 1 Child)
  • 1 queen bed
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  • 2 twin beds
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Deluxe Double or Twin Room with Valle View with Extra Bed
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4 reasons to choose Tivoli Palacio de Seteais - The Leading Hotels of the World

Why book with us?

Prices you can't beat!

Manage your bookings online

The staff speaks English

Booking is safe

An Inside Look at Tivoli Palacio de Seteais - The Leading Hotels of the World

Founded in 1933, the Tivoli Hotels & Resorts Group is one of the leading hotel chains in Portugal offering around 2 500 rooms in four and five-star hotels in Portugal.

Hotel surroundings

– Excellent location – show map Guests loved walking around the neighborhood!

What's nearby *

  • Quinta da Regaleira
    0.4 miles
  • Sintra National Palace
    0.5 miles
  • Sintra Natural History Museum
    0.5 miles
  • Moors Castle
    0.6 miles
  • Sintra Train Station
    0.7 miles
  • Chalet and Garden of the Countess of Edla
    0.7 miles
  • Pena National Palace
    0.8 miles
  • Olga Cadaval Cultural Centre
    1 miles
  • Monserrate Palace
    1.1 miles
  • Convent of the Capuchos
    2.2 miles

Closest Airports *

  • Humberto Delgado Airport
    14.6 miles

Most Popular Landmarks *

  • Luz Football Stadium
    12 miles
*
All distances are measured in straight lines. Actual travel distances may vary.

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Brilliant!
1 Restaurant On Site

    Restaurante Seteais

    Food: Local

    Open for: Lunch, Dinner

Amenities of Tivoli Palacio de Seteais - The Leading Hotels of the World Great facilities! Review score, 9.4

Most popular amenities

1 swimming pool
Free parking
Free WiFi
Spa
Family rooms
Tea/Coffee Maker in All Rooms
Bar
Outdoors
  • Picnic area
  • Outdoor furniture
  • Terrace
  • Garden
Services & Extras
  • Tickets to shows/attractions Additional charge
Pets
  • Pets are not allowed.

Activities
  • Live music/Performance
  • Cooking class Additional charge
  • Tour or class about local culture Additional charge
  • Themed dinners Additional charge
  • Bike tours Additional charge
  • Walking tours Additional charge
  • Tennis equipment
  • Horseback riding Off-site Additional charge
  • Hiking Additional charge
  • Bicycle rental (additional charge)
  • Golf course (within 2 miles) Additional charge
  • Tennis court Additional charge
Food & Drink
  • On-site coffee shop
  • Chocolate/Cookies Additional charge
  • Fruit Additional charge
  • Bottle of water Additional charge
  • Wine/Champagne Additional charge
  • Kid-friendly buffet
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
  • Fantastic Coffee!
Accessibility
  • Bathroom emergency cord
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
Internet
  • Free! WiFi is available in all areas and is free of charge.

Parking
  • Free! Free private parking is available on site (reservation is not needed).

  • Accessible parking
  • Street parking
  • Secure parking
Transportation
  • Airport drop-off Additional charge
  • Airport pickup Additional charge
Health & Wellness Facilities
  • Swimming pool
  • Swimming pool
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Pool with view
  • Outdoor pool (seasonal)
  • Outdoor pool
  • Massage Additional charge
  • Spa Additional charge
Front Desk Services
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Kids' TV channels
  • Board games/Puzzles
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Shoeshine
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Security alarm
  • Safe
General
  • Shuttle service
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Car rental
  • Elevator
  • Honeymoon suite
  • VIP room facilities
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Newspapers
  • Room service
Safety features
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
Physical distancing
  • Screens or physical barriers between staff and guests in appropriate areas
  • Mobile app for room service
  • Physical distancing rules
  • Cashless payment available
Cleaning
  • Guests can opt out of accommodation cleaning service
  • Property cleaned by professional cleaning companies
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
Food & drink safety
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
Languages Spoken
  • English
  • Spanish
  • French
  • Portuguese

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Awesome!

House rules Tivoli Palacio de Seteais - The Leading Hotels of the World takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Extra bed by request
Free
3 - 12 years
Extra bed by request
Free

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Cards accepted at this hotel

American Express Visa Mastercard Diners Club UnionPay credit card Tivoli Palacio de Seteais - The Leading Hotels of the World accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Tivoli Palacio de Seteais - The Leading Hotels of the World accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

License number: 360

FAQs about Tivoli Palacio de Seteais - The Leading Hotels of the World

  • The following parking options are available to guests staying at Tivoli Palacio de Seteais - The Leading Hotels of the World (subject to availability):

    • Parking
    • Free parking
    • On-site parking
    • Private Parking
    • Secure parking
    • Street parking
    • Accessible parking

  • Tivoli Palacio de Seteais - The Leading Hotels of the World offers the following activities/services (charges may apply):

    • Spa
    • Massage
    • Hiking
    • Bicycle rental (additional charge)
    • Tennis court
    • Golf course (within 2 miles)
    • Horseback riding
    • Tennis equipment
    • Beauty services
    • Facial treatments
    • Waxing services
    • Makeup services
    • Hair treatments
    • Manicure
    • Pedicure
    • Haircut
    • Hair coloring
    • Hairstyling
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Spa lounge/Relaxation area
    • Spa/Wellness packages
    • Walking tours
    • Bike tours
    • Themed dinners
    • Tour or class about local culture
    • Cooking class
    • Live music/Performance

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Guests staying at Tivoli Palacio de Seteais - The Leading Hotels of the World can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).

    Breakfast option(s) include:

    • American
    • Buffet

  • From the nearest airport, you can get to Tivoli Palacio de Seteais - The Leading Hotels of the World by:

    • Car 30min

  • Check-in at Tivoli Palacio de Seteais - The Leading Hotels of the World is from 2:00 PM, and check-out is until 12:00 PM.

  • Room options at Tivoli Palacio de Seteais - The Leading Hotels of the World include:

    • Double
    • Triple

  • Tivoli Palacio de Seteais - The Leading Hotels of the World has 1 restaurant:

    • Restaurante Seteais

  • The prices at Tivoli Palacio de Seteais - The Leading Hotels of the World may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

Verified guest reviews from real Bookers · Real Bookers. Real stays. Real opinions.

9.3 Awesome 172 reviews
  • Awesome: 9+

    139

  • Good: 7 – 9

    24

  • Okay: 5 – 7

    7

  • Poor: 3 – 5

    2

  • Very Poor: 1 – 3

    0

  • Staff9.5
  • Facilities9.4
  • Cleanliness9.5
  • Comfort 9.6
  • Value for money8.4
  • Location9.4
  • Free WiFi 7.0
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    Questions you may have

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    • Do you have any suites available in April 2020?

      The Tivoli Palácio de Seteais Hotel has one Diplomatic Suite, which is not available online. For reservations for our Suite, please cont the Hotel .

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    9.3
    Awesome
    172 reviews

    What guests loved the most:

    “Every detail was handled exceptionally by the staff.”

    Mark United States of America

    “First class delightful views and grounds close walk to center Sintra without all the crowds ”

    Alan United States of America

    “Beautiful hotel, amazing setting, excellent service! Sandro was especially helpful to us during checkin and provided great recommendations during our stay.”

    Jill United States of America

    “A Magic Place. We particularly loved lunch on the terrace. The staff was beyond wonderful, all of them, and there were many.”

    Charles United States of America

    “Great hotel and staff Very chic and well organized Romantic ”

    Hanouf Saudi Arabia

    “Beautiful place with wonderful atmosphere. Staff went out of their way to makes us comfortable.”

    Catherina South Africa

    “The palace is gorgeous and historic. The location is also perfect. Personally, I felt little things need some attention with the hotel. It is old and it shows a bit - cracked plaster, poorly patched repairs, chips on the window framing, visible water damage, etc. I can appreciate the hotel wanting to keep things original and authentic but for the cost of the rooms they need to keep the little things taken care of. Just seems like little things have been “missed”. Overall a gorgeous hotel with very comfortable beds and beautiful views in every direction! ”

    Adrienne Ireland

    “Excellent friendly and attentive service. An exquisite building retaining many of its palatial features. Food was also excellent. The location of the hotel is also perfect to access all the main local historical attractions on foot ... if you are looking for an energetic break! Sintra is a UNESCO site and as a result the hotel is on a one-way access route which can give rise to frustrating and sometimes lengthened journey's if using local taxi's.”

    Frank United Kingdom

    “The palace and grounds were elegant and authentic for the period in which it was built. I liked all of the indoor and outdoor spaces where you could get away to enjoy by yourself or with friends.”

    Bkotcher United States of America

    “Everything! The beautiful 19C Palace takes the pampered guest back in time. The service, dining room and comfort are exceptional. One couldn’t ask for more!”

    Donald Australia
    2

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    Newest Reviews for Tivoli Palacio de Seteais - The Leading Hotels of the World

    • Reviewed: March 8, 2020

      Darima

      Singapore
      3 helpful votes
      10
      Exceptional
      • • Leisure trip
      • • Family with young children
      • • Stayed 2 nights
      • • Submitted from a mobile device

      One of the most amazing hotels in Europe.

      Stayed in March 2020

    • Reviewed: March 2, 2020

      Daniel

      Portugal
      2 helpful votes
      10
      Exceptional
      • • Business trip
      • • Group
      • • Stayed 1 night

      To my taste mattress was too soft, but this is personal

      EVERYTHING. Breathtaking palace full of history, attentive and knowledgeable staff, nice spa with private feeling, romantic garden of Regaleira and village of Sintra nearby, outstanting restaurant

      Stayed in February 2020

    • Reviewed: February 24, 2020

      Min

      Germany
      10
      “Perfect hotel. This is one of the hotels I would like to visit again.”
      • • Leisure trip
      • • Family with young children
      • • Stayed 1 night
      • • Submitted from a mobile device

      Nothing

      Service

      Stayed in February 2020

    • Reviewed: December 25, 2019

      Anonymous

      United Kingdom
      10
      Exceptional
      • • Leisure trip
      • • Family with young children
      • • Stayed 1 night
      • • Submitted from a mobile device

      No indoor pool and the outdoor pool was not usable.

      Levi, Pedro and Eduardo were super lovely staff. Relaxed and professional, very kind and made us feel very welcome and taken care of. Thank you!

      Stayed in December 2019

    • Reviewed: November 21, 2019

      Janine

      Switzerland
      6.0
      “disappointed sadly”
      • • Leisure trip
      • • Family with young children
      • • Stayed 2 nights

      I always stay in 5 plus star hotels so i am quite disappointed. 1- I find it hard to believe that a 5 star hotel will have heating problems, we had to get an electric heater for our +/- 400 Eur night room- This is totally unacceptable. especially when you have a toddler in the room and we have to have the extra work of managing that the kid doesn't burn himself as kids move around. My toddler son got a cold as the heating stopped working at night. We come to a 5 start hotel to relax and for nothing else. 2- The phone in our room didn't have the numbers of reception or any service apart from the spa booked into them. I called spa to transfer me to reception - told them about the problem - but the issue was never fixed. - also not a 5 star hotel service. 3- At check out - and this can be verified by checking the camera at the entrance- that in heavy rain, no staff will help a pregnant woman and her family get their things in the taxi on the way out- not even an umbrella was handed as we carried our luggag. The woman at the front desk had no initiative what so ever. This is not a 5 star service. not even a 4 star service- Totally unacceptable. Again check your camera recordings for this Sunday 17 November 2019 around 09:00-11:00 in the morning to verify. 4- 5 star hotel that uses safety pin to hold curtains in the rooms. - This is just first of all unsafe especially with children and unpractical for adults that like our room dimmer in the morning. Over all you have a nice building but let there is still a lot of work to be done - i am very disappointed. I would like to highlight that a very young man named Andre was trying to help us at his level to get things fixed the best way he could - I recommend the hotel management to give value to hard working employees like him who i am sure will have fixed our issued completely if he was higher ranked. - Thank you Andre.

      Location was great, the hotel is beautiful. Music at hotel fit the scenario.

      Stayed in November 2019

    • Reviewed: November 17, 2019

      Larisa

      United States of America
      3 helpful votes
      9.0
      “Location and Stuff are great”
      • • Leisure trip
      • • Couple
      • • Stayed 2 nights

      all was perfect

      Stayed in October 2019

    • Reviewed: November 3, 2019

      Mark

      United States of America
      10
      Exceptional
      • • Leisure trip
      • • Family with young children
      • • Stayed 2 nights
      • • Submitted from a mobile device

      Every detail was handled exceptionally by the staff.

      Stayed in November 2019

    • Reviewed: October 25, 2019

      Alan

      United States of America
      1 helpful vote
      9.6
      Exceptional
      • • Leisure trip
      • • Couple
      • • Stayed 2 nights
      • • Submitted from a mobile device

      First class delightful views and grounds close walk to center Sintra without all the crowds

      Stayed in October 2019

    • Reviewed: October 19, 2019

      Anonymous

      United Kingdom
      9.0
      “Perfectly wonderful”
      • • Leisure trip
      • • Couple
      • • Stayed 1 night

      Could not keep the window open without using a prop and do not like air conditioning. Otherwise perfect in every way.

      Beautiful in every way, both the building the gardens the views. Perfect food. A magical visit for our 25th Wedding Anniversary, returning from a night on honeymoon. It was even better after 25 years!

      Stayed in October 2019

    • Reviewed: October 15, 2019

      Jill

      United States of America
      1 helpful vote
      9.6
      “A real treat!”
      • • Leisure trip
      • • Couple
      • • Stayed 1 night
      • • Submitted from a mobile device

      Beautiful hotel, amazing setting, excellent service! Sandro was especially helpful to us during checkin and provided great recommendations during our stay.

      Stayed in October 2019

    • Reviewed: October 11, 2019

      Sandra

      Portugal
      3 helpful votes
      10
      “We enjoyed our stay very much.The hotel makes it's guests feel welcome and special.”
      • • Leisure trip
      • • Group
      • • Stayed 2 nights
      • • Submitted from a mobile device

      The bedroom was a little on the small size. But very well equipped.

      The breakfast was wonderful, the bed was super comfortable & the staff were lovely.We also loved the pianist who played the piano at the weekend.What a wonderful place to spend the weekend.I wish we were there longer.

      Stayed in October 2019

    • Reviewed: October 7, 2019

      Charles

      United States of America
      3 helpful votes
      10
      “Hated to leave, so lovely”
      • • Leisure trip
      • • Couple
      • • Stayed 3 nights

      Although our room was comfortable, there were only two side chairs other than the bed, so no comfort sitting place, which was a noticeable deficiency while one waited for the other. And like Maine, because the unique traffic circulation challenges, you "can't get there from here". In the Center, not 1000 meters away, taxis refused to take us there because they would have to drive 10 KMs to get back to the taxi stand. So, if you don't fancy a good walk, with some significant grade, it will be a challenge.

      A Magic Place. We particularly loved lunch on the terrace. The staff was beyond wonderful, all of them, and there were many.

      Stayed in October 2019

    • Reviewed: October 2, 2019

      Susan

      United States of America
      5.0
      “Disappointed”
      • • Leisure trip
      • • Couple
      • • Stayed 3 nights
      • • Submitted from a mobile device

      Our room was in need of obvious maintenance. Most importantly, there was a recent change in the traffic pattern as they made the road in front of the hotel one way in the direction away from town so it now takes over 30 minutes in part on dangerously narrow 2 way streets yo get into town by car. It only takes 6 minutes to drive back. The walk is nice at around 23 minutes but late st night it’s s pain.

      Gorgeous old building.

      Stayed in October 2019

    • Reviewed: September 23, 2019

      Masami

      Japan
      3 helpful votes
      9.6
      “Marvelous hotel”
      • • Leisure trip
      • • Travelers with friends
      • • Stayed 1 night
      • • Submitted from a mobile device

      Nothing

      All the staff are gentle. The building and garden is beautiful. We enjoyed a calm time with relaxing atmosphere.

      Stayed in September 2019

    • Reviewed: September 12, 2019

      Anonymous

      Australia
      1 helpful vote
      10
      Exceptional
      • • Leisure trip
      • • Couple
      • • Stayed 4 nights
      • • Submitted from a mobile device

      The drive to the Palace and drive out are very difficult!!

      The peace and quiet

      Stayed in September 2019

    The Best of Sintra

    Click here to see more hotels and accommodations near popular landmarks in Sintra

    Attractions

    • KidZania Lisbon

    Business Areas

    • TagusPark

    Golf Courses

    • Oitavos Dunes Golf Course
    • Penha Longa

    Institutions

    • Cascais Town Hall

    Landmarks

    • Quinta da Regaleira
    • Sintra National Palace
    • Moors Castle
    • Pena National Palace
    • Cruz Fort
    • Casa das Historias - Paula Rego Museum
    • Boca do Inferno
    • São Julião da Barra Fort

    Monuments

    • Belem Tower

    Museums

    • Portuguese Music Museum
    • King D. Carlos Sea Museum
    • Nossa Senhora da Luz Fortress
    • Condes de Castro Guimaraes Museum - Library
    • Santa Marta Lighthouse

    Popular Areas

    • Estoril Casino

    Shopping Areas

    • Colombo Shopping Center

    Stadiums or Arenas

    • Luz Football Stadium

    Theaters

    • Olga Cadaval Cultural Centre

    Airports

    • Humberto Delgado Airport (LIS) 14.6 miles

    Train Stations

    • Sintra Train Station
    • Cascais Train Station

    Most Popular Cities

    • Lisbon
    • Cascais
    • Sesimbra
    • Ericeira
    • Costa da Caparica

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    1082980,1133720,1134680,1133660,1095870,1129890,1087190,1137550,1062980,1133590,1129860,1121950|1,1129840,1135080,1133330,1133720|8,1128030,1128120,1130640,1134550,1087200,1132300,1133720|6,1127480,1087210,1081120,1135660,1129870,1135480,1105430