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Featuring indoor and outdoor swimming pools, Vila Gale Palácio dos Arcos is a refurbished 15th-century palace a 30-minute drive from central Lisbon and offering views of the Tagus River. Rooms feature earthy tones and décor with inspiration from Portuguese poetry. All the new wing rooms have river and garden views. The private bathroom has free toiletries and a bathrobe. A breakfast from the menu is served daily, and guests can enjoy meals at the on-site restaurant. There is also a bar available with drinks. The palace's old wine cellar will be converted into a modern conference room, fully equipped for events. For relaxation, guests can head to Satsanga Spa offering a variety of massage treatments, Turkish bath, hot tub, and sauna. Lisbon International Airport is 12 miles away, and Paço de Arcos Train Station is 260 yards away. Paço de Arcos Beach is just under a quarter of a mile away.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Vila Gale
Hotel chain/brand

Property highlights

Top Location: Highly rated by recent guests (9.1)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

American, Buffet

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

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Room Type
Number of guests
 
2 twin beds
and
1 sofa bed
or
1 sofa bed
and
1 queen bed
2 twin beds
and
1 sofa bed
or
1 sofa bed
and
1 queen bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews
Review score
Guest review summary
This is an automated summary based on 102 reviews from the past 12 months.
Guests loved the <b>location</b> of the accommodation, finding it convenient for exploring Lisbon. The staff received high praise for their friendliness and helpfulness. <b>Breakfast</b> was generally enjoyed, though some desired more variety. <b>Room comfort</b> was appreciated, but soundproofing could be improved. The <b>pool</b> and <b>garden</b> were also well-liked.
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Categories:

Staff
9.1
Facilities
9.0
Cleanliness
9.3
Comfort
9.3
Value for money
8.3
Location
9.1
Free Wifi
8.1
Select topics to read reviews:

Guests who stayed here loved

  • Adam
    United States of America United States of America
    Great complimentary breakfast each morning with a wide selection of food and drinks. Staff was always pleasant and helpful when we needed assistance. Property is unique and has plenty of memorable attributes that will leave lasting memories. Easy...
  • Kurts
    United States of America United States of America
    Immaculate grounds with beautiful pool, friendly staff with kudos to Tomas and Daniel
  • Daria
    Estonia Estonia
    The poolside was really great, the rooms are very comfortable and big.
  • Emily
    United States of America United States of America
    Everything was wonderful. The staff was super helpful and friendly. Breakfast was delicious. The room was clean and spacious.
  • Mayer
    France France
    Very clean Room is cleaned on a daily basis The staff is so lovely and helpful. Each request was answered in a couple of minutes.
  • Priscilla
    United States of America United States of America
    We had an amazing time in Vila Gale .. Thank you for everything
  • Vitor
    Germany Germany
    The breakfast was very good. The location and the gardens were great. The hotel is beautiful and very pleasant to stay with a family. The personnel was very friendly.
  • Helen
    Russia Russia
    Very good disaine of the hotel. It has Beautiful park. Room was super clean
  • Sergei
    United States of America United States of America
    Outstanding front desk staff. Great breakfast with a view. Very comfortable room
  • Catherine
    United States of America United States of America
    Staff was super friendly and helpful. Hotel is beautiful with lovely outdoor pool and garden.

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurante #1
    • Cuisine
      Portuguese • European
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Romantic
    • Dietary options
      Vegetarian

Amenities of Vila Gale Collection Palácio dos Arcos
Great facilities! Review score, 9

Most popular amenities

  • 2 swimming pools
  • Parking on site
  • Free Wifi
  • Spa
  • Fitness center
  • Non-smoking rooms
  • Room service
  • Restaurant
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer

View

  • Pool view
  • Garden view
  • View

Outdoors

  • Outdoor furniture
  • Sun deck
  • Balcony
  • Terrace
  • Garden

Activities

  • Themed dinners
    Additional charge
  • Playground

Living Area

  • Sofa
  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone

Food & Drink

  • Wine/Champagne
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar

Internet
Wifi is available in all areas and is free of charge.

Parking
Public parking is available on site (reservation is not needed) and costs € 12.50 per day.

  • Parking garage

Front Desk Services

  • Invoice provided
  • Concierge
  • Baggage storage
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Smoke alarms
  • Key card access
  • Safe

General

  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Soundproof
  • Laptop safe
  • Chapel/Shrine
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Non-smoking rooms
  • Room service

2 swimming pools

Pool 1 – indoorFree!

  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/Beach towels
  • Beach chairs/Loungers

Pool 2 – outdoorFree!

  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas

Spa

  • Kids' pool
  • Fitness
  • Full-body massage
  • Head massage
  • Couples' massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Turkish/Steam Bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
  • Fitness center
  • Sauna

Languages Spoken

  • English
  • Spanish
  • Portuguese

House rules
Vila Gale Collection Palácio dos Arcos takes special requests – add in the next step!

Check-in
From 3:00 PM to 11:30 PM
Check-out
From 12:00 AM to 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3 - 12 years
Extra bed upon request
Free

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Must-know information for guests at this property

Please note that access to the indoor pool for children under the age of 12 is allowed from 10:30 to 17:30 and accompanied by an adult.

The access to the hot tub, sauna or Turkish bath is limited to people aged over 16 years old.

Please note that for all reservations including dinner supplements, drinks are not included.

Please note that when booking more than 9 rooms, different policies and additional supplements may apply.

Please note that the full amount of the stay is charged at check-in.

Please note that on the 31st of December the half-board is a Gala Dinner with Entertainment.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

License number: 4156

FAQs about Vila Gale Collection Palácio dos Arcos

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Vila Gale Collection Palácio dos Arcos is from 3:00 PM, and check-out is until 12:00 PM.

  • Vila Gale Collection Palácio dos Arcos is 1.2 miles from the center of Oeiras. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Vila Gale Collection Palácio dos Arcos on this page.

  • The nearest beach is 1,000 feet from Vila Gale Collection Palácio dos Arcos. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Vila Gale Collection Palácio dos Arcos include:

    • Twin/Double
    • Twin

  • Vila Gale Collection Palácio dos Arcos has 1 restaurant:

    • Restaurante #1

  • Guests staying at Vila Gale Collection Palácio dos Arcos can enjoy a highly-rated breakfast during their stay (guest review score: 8.7).

    Breakfast option(s) include:

    • American
    • Buffet
    • À la carte

  • Vila Gale Collection Palácio dos Arcos offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Playground
    • Spa/Wellness packages
    • Themed dinners
    • Head massage
    • Swimming pool
    • Neck massage
    • Spa facilities
    • Fitness
    • Back massage
    • Full-body massage
    • Couples' massage

  • The prices at Vila Gale Collection Palácio dos Arcos may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.