Located at the heart of Cilaos, Tsilaosa Hotel features authentic creole architecture, ideally located for hiking to Piton des Neiges and point of departure of numerous hikes. All units offer a balcony or terrace and beautiful views of the surrounding mountains.A courtesy tray is offered with tea and coffee. A Mini-bar, free WiFi, air conditioning, heater, Bathroom with walk-in shower and electric towel dryer are available in all room categories. A buffet breakfast is served every morning at Hôtel Tsilaosa. Guests can also relax in the hotel’s tea room and enjoy the views of the garden and mountains. A jacuzzi on sun terrace, massage on demand, free parking are also provided. Aéroport Roland Garros is 68 mi from the property while is Saint-Gilles-les Bains 50 mi and Saint Pierre 28 mi.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (9.1)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
and
1 king bed
Bedroom :
1 king bed
Living room:
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.9
Facilities
8.0
Cleanliness
8.7
Comfort
8.8
Value for money
7.5
Location
9.1
Free WiFi
5.4
Low score for Cilaos
Select topics to read reviews:

See what guests loved the most:

  • Petra
    Switzerland Switzerland
    Nice hotel in colonial style in city center. Nice staff/ service and tasty breakfast. Spotless rooms.
  • Dina
    South Africa South Africa
    A fantastic town and great location close to the hiking trails.
  • Alexander
    Austria Austria
    Lovely, comfortable and well managed boutique hotel in the heart of Cilaos, next to all the sights, restaurants and shops! Large comfortable and quiet room with a nice view of piton de neige…

Hotel area info

Restaurants
1 Restaurant On Site

  • Le Carnotzet
    • Cuisine
      French
    • Open for
      Dinner • Cocktail hour
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Halal • Vegetarian

Amenities of Tsilaosa Hôtel
Great facilities! Review score, 8

Most popular amenities
  • Family rooms
  • Free parking
  • Free WiFi
  • Restaurant
  • Non-smoking rooms
  • Facilities for disabled guests
  • Airport shuttle
Bathroom
  • Private Bathroom
  • Hairdryer
Outdoors
  • Terrace
  • Garden
Kitchen
  • Coffee machine
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Happy hour
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
  • Hiking
  • Game room
Media & Technology
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Express check-in/out
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
Spa
  • Full-body massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa facilities
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Solarium
    Additional charge
Languages Spoken
  • English
  • French

House rules

Tsilaosa Hôtel takes special requests – add in the next step!

Check-in

From 3:00 PM to 7:30 PM

Check-out

From 7:00 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Mastercard Visa Carte Bleue American Express Cash Tsilaosa Hôtel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that all extra beds must be requested before arrival.

Contact information is found on the booking confirmation.

Please inform Tsilaosa Hôtel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Tsilaosa Hôtel

  • Room options at Tsilaosa Hôtel include:

    • Double
    • Triple
    • Suite

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Tsilaosa Hôtel on this page.

  • Guests staying at Tsilaosa Hôtel can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • Tsilaosa Hôtel has 1 restaurant:

    • Le Carnotzet

  • Tsilaosa Hôtel offers the following activities/services (charges may apply):

    • Hot tub/Jacuzzi
    • Massage
    • Hiking
    • Game room
    • Solarium
    • Spa facilities
    • Walking tours
    • Full-body massage
    • Bike tours
    • Back massage
    • Happy hour
    • Spa/Wellness packages
    • Neck massage

  • The prices at Tsilaosa Hôtel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Tsilaosa Hôtel is 1,000 feet from the center of Cilaos. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Tsilaosa Hôtel is from 3:00 PM, and check-out is until 11:00 AM.