Everything great, especially the personell was very friendly and helpfull

My suitcase lock broke and they could open it, very nice friendly and effective. I requested a smoking room which was not available and therefor they upgraded me to a super smoking Suit

Stayed in June 2022

some additional restaurants choice (s)

Gym, bar & breakfast

Stayed in June 2022

The AC in the room was really weak and it was pretty warm in the room.

The rooms are nice and spacious. The staff was really helpful.

Stayed in April 2022

Please, note: this is a continued review (and not 'what I did not like' per se). Booking provides too short input fields for reviews. Part 2/2 - Internet: they have both LAN and WiFi. I only tested WiFi. It is there, it is included in the price, and it works great! Something that seemed a bit off was that, in order to use it, one needs to leave behind a registration that includes first name, last name, and email address. Having the WiFi without being asked to submit PII would have been way nicer, dear Hyatt! 4/5 Ironing: it is very nice that the hotel provides two appliances: an ironing board with three height settings, and an iron. Though, I recommend paying extra attention while operating the appliances: the iron is quite lightweight, which requires full attention in order not to flip it over while it is on the board. 4/5 Soundproofing: Indeed, I wasn't disturbed by any sound that might have been made in other rooms. An awesome facility! One thing to take into account, however, are sounds made in the hallway, which were coming in clearly through the closed doors, all the way to the bed. If not put out there, perhaps it would be nice to have boards on the hallways that ask other guests to keep it quiet before getting in their rooms. Else, soundproofing the doors would also fix this. Any functionality (such as knocking) that would thereby be lost, could possibly be enabled via an optional small non-soundproofed surface for knocking, and/or a doorbell (or similar tech/innovation). 4/5 I trust that the included breakfast would have been great, but I had to leave for my next flight before it was time for it. I've seen some other folks receive breakfast bags, so perhaps you could ask for that. Altogether, I give this place 4/5 on this visit and would be happy to stay here again, and hopefully a bit longer, so that I can explore its full range of facilities and potential. Thank you very much for the nice stay!

Part 1/2 - In short: My thanks to the staff for the very nice stay. Thank you for keeping the door open to us, and I will be happy to come again to explore further. There are some improvement points that you can also consider in the meantime. I have chosen to stay at the Hyatt Regency in Belgrade for a brief visit. The main thing for me was the location — pretty much everything I have come for was nearby, and the location is 1-2 public transport stops away from the other part of the city, across the Sava river. Other very important things to me were not to have to deal with cigarette smoke, and that I can leave early. One thing I didn't know that I will have needed, but I indeed had, was good air conditioning. Staff: exceptionally — patient, professionally friendly, and helpful. As a first-time visitor, I had a couple of things to catch up with (as in 'how does this work'), of which each was resolved in one go. They also flawlessly helped me arrange the taxi ride back to the airport. Additionally, I watched them handle another difficult situation unrelated to me, and can only commend them for how that was done. 5+/5 Overall room: indeed marble flooring and tiles felt good. So did the carpet and the furniture provided. 5/5 Warm water: was available at a stable pressure, and the cold/warm water ratio was well-controllable. 5/5 The view I received was that of the Business Center Ušće. Indeed, very nice, especially during the night. The bed: a nice, wide bed; from its facilities, I could have used a blanket instead of the quilt (personal preference), but in the end, it was just fine. Thus, I didn't look/ask for a blanket. Cleanliness: very nicely done! 5/5 No smoking: the room sure has fulfilled on not containing or receiving any cigarette smoke at all. 5+/5 Air conditioning: it worked well during the scorching surprise summer weather during my stay.

Stayed in May 2022

everythibg

Stayed in May 2022

The staff !

Stayed in April 2022

...

staff - exceptional, fabulous comfort - superb breakfast - unparelled with any hotel I visited (i visited many hotels)

Stayed in April 2022

fur selling shop

location, friendly staff, good breakfast

Stayed in April 2022

Limited Vegan breakfast choices, especially since it was fasting week

The room was spacious and clean

Stayed in April 2022