This hotel is not for seniors, or anyone who would have problems carrying your bag to your room. Hotel refuses to buy a luggage cart

Location to metro

Stayed in February 2022

There is no luggage cart to assist taking your bags to the room. Do not use this hotel if you have medical problems, and have difficulty carrying your bags. I have stayed at this hotel many times and the staff or owners or managers in charge refuse to buy one for the hotel

Great staff and good hotel

Stayed in January 2022

The quantity of shampoo was not enough for me and the quality was not very good(

Big bad, clean room, silence

Stayed in December 2021

they have no luggage cart to assist you in getting your bags up to your room. What ever you bring as luggage you must manual/physically haul to your room. I feel sorry for senior citizens who have multiple bags to get to their room. You are on your own, don't hurt your self by bringing more than you can carry at one time. If you are needing to connect an HDMI device to any Television in the entire Hotel, your out of luck. All have been disabled by software. On my last stay I needed a television with an active HDMI for viewing work related material. When I tried to work things out with the staff, all they could do is offer to have an outside company RENT me a Television for 14,000.00 Rubles. More than the Hotel bill for the stay. I went online and purchased a small used one for a fraction of the rental, and when I left I gifted it to a local person in need. the rooms are smaller than other hotels in the area, but when in Moscow, I stay here because of the location, Also for rooms for 2 guest, you will ask the staff to bring a second chair for the second guest. Rember this at check in so you dont have to wait to sit down.

the metro is just outside the door and there is a shopping mall in the lower street level of the same building. Breakfast is the typical Russian buffet style and nice. There is 24 hour security, and the hotel has installed security doors to each level to prevent unauthorized access to the hotel floor.

Stayed in December 2021

feels a bit outdated. lights switches were a bit sticky, which questioned the hygiene. otherwise looks clean.

very close metro station

Stayed in December 2021

The room was slightly over heated

The breakfast was fabulous

Stayed in December 2021

Room and location

Stayed in September 2021

the first room was tiny and not comfortable for 2 people (16m), we stayed 3 days then went to another city, upon return we booked a studio (24m). This room was still small compared to the other hotels we stayed at, but 2 people could walk around without climbing over each other, unlike the first room of 16m. During the first 3 day stay we purchased the breakfast and dinner package, breakfast was the exact same buffet every morning, there was no way of knowing if the food was fresh or from last week, they need to change the buffet to a separate layout each day of the week, thus allowing guest to know the food was made for each day of the week. now the evening meals in the package were an insult. You could only select from a group menu page, and there were very limited selections, and when served the meals, they were actually child size portions. They need to make serious changes to the kitchen and how it is run. I will not order the evening meal package ever again as it was an insult. The wifi worked every where in the hotel, elevator, lobby, hallways, restaurant, ETC>>> all but our room! we told the desk girl, and I understand all she could do is request tech to address it. It never worked during our 6 day stay. I went downstairs to one of the cellphone stores in front of the building and purchased a wifi USB modem for 4000 rubles and a sim card, placed it in the laptop and it also broadcasted wifi in the room very well so we did have wifi, and internet for the laptop to do communications with. Problem solved!

I liked that all rooms were very clean and the hotel staff were very helpful towards any needs we had. I had checked out hours before my girlfriend as my plane was early in the morning, I received a Hotel survey while waiting for my plane to board, and In the survey I mentioned that on my Birthdays years past they all ways presented me with a bottle of champagne on my birthday, after writing the review, they brought a bottle to the room, but My birthday was 2 days earlier, and I had all ready checked out, still it was sweet of the staff to bring my girlfriend the bottle as she was still in the room. Nice people and a great place to stay.

Stayed in September 2021

Years past I was presented with a bottle of champagne on my birthday. Not this time! Must have had budget management take over. Also the breakfast is very boring. Same food every morning. And when paying in advance and ordering the evening meal package stay, the selection from the limited items is very small. Also the evening meal would be considered child portions in most other Hotels. The restaurant needs a new restaurant management. Also the wifi worked everywhere in the hotel except out room.

The sheets are wonderful in the studio

Stayed in September 2021