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About this property
Located in the hilly suburbs of Kigali, Step Town offers accommodations with panoramic views overlooking the city. The hotel features free WiFi throughout the property and free private parking is available on site. Each room at Step Town is equipped with a fan, telephone and a TV with satellite channels. The private bathrooms are equipped with a bath or shower, and each room features a terrace or patio. Step Town has a restaurant on site, or guests can enjoy a drink on the terrace overlooking Kigali. Special diet menus and room service can also be arranged. Other facilities at the hotel include a 24-hour front desk and luggage storage, and airport shuttles are available at a surcharge. Step Town is within 1.9 mi of the Kigali Genocide Memorial and Kigali International Airport is 6.5 mi away from the property.
Couples in particular like the location – they rated it 8.3 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Free Wifi
- Airport shuttle
- Fitness center
- Free parking
- Restaurant
- 24-hour front desk
- Room service
- Non-smoking rooms
- Bar
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Guest reviews
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Guests who stayed here loved
Maria
Chile“Staff very nice and helpfull, near the center (walking distance), good breakfast. Hotel according to the price.”- Scott
United States“Great basic hotel. Comfortable room with a good shower, and a good breakfast and dinner with a great view. Would stay again. Staff was very accommodating in extending our stay at the last minute.” - Shari United States“We only stayed for one night, but owner went above and beyond to make sure we knew what was needed to get over the border to Tanzania safely. Rooms were comfortable and quiet. Located near the bus station.”
- Eva United States“I absolutely love this hotel. The people are amazing and as friendly as can be. The hotel was also so clean - very impressive! My only issue is that a few things need updating. Otherwise, a wonderful place!”
- Jonathan United States“The hotel has a wonderful terrace that looks out over a valley: I typically worked there, and ate breakfast and (often) supper there too. The staff were very welcoming, and most accommodating (e.g. on the last day I checked out, and left my bags...”
- Michael United States“The service here was really wonderful! Even shortly after booking our stay many months in advance, John Yves offered to help me and my friend with a logistical challenge we were trying to solve for a portion of our trip. The extra effort he put...”
- David United States“Wonderful staff, good breakfast and beautiful view”
Johan
Belgium“Very friendly staff. Excellent breakfast and dinner.”- Natalia United States“It is a cute place with a nice city view. The staff are so very nice! The breakfast was very good. I love the Spanish omelette and African coffee!”
- Chelsea United States“Uniquely full list of amenities! Mosquito nets, screens on windows, fans, fridges, restaurant on site, and an amazing manager and staff who helped us with our large group in every way!”
Hotel area info
Restaurants
- Restaurant #1
No additional info available
House rules
Child policies
Children of all ages are welcome.
Children 11 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
The fine print
Please inform Step Town of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).
