• City view
  • Free WiFi
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Non-smoking rooms
  • Safe
  • Baggage storage
  • Elevator
  • Shuttle service (free)

Located in the prestigious Abraj Al-Bait complex overlooking the Grand Mosque and Kaaba shrine, Raffles Makkah Palace features spacious suites with panoramic views and 24-hour personal butler service. The property is only 164 feet away from Makkah Clock Tower. Guests can enjoy free WiFi in all areas of the hotel. All large and air-conditioned suites boast luxurious décor with marbled floors and oriental carpeting. Each unit has a large living room and a private bathroom. The Raffles Makkah Palace serves a wide range of cuisine at 2 different restaurants. A tea lounge and ice cream-based café are also on the hotel grounds. The Levantine Al Majlis' fine dining restaurant provides a traditional Mediterranean-influenced experience. The terrace overlooks the Grand Mosque and the Ka'aba. Guests can relax at Makkah Palace’s serene spa or work out in the separate male or female gym. The hotel has numerous private places where guests can quietly read a book or socialize. Jeddah International Airport is just over an hour's drive away. The south entrance of the Grand Mosque complex is located just across the street from the hotel.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Raffles
Hotel chain/brand
Raffles

Property highlights

Located in the best-rated area in Mecca, this hotel has an excellent location score of 9.3

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom 1:
1 king bed
Bedroom 2:
2 twin beds
Bedroom 1:
1 king bed
Bedroom 2:
2 twin beds
Bedroom 1:
1 king bed
Bedroom 2:
2 twin beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
8.8
Cleanliness
9.0
Comfort
9.1
Value for money
7.6
Location
9.3
Free WiFi
8.6
High score for Mecca
Select topics to read reviews:

See what guests loved the most:

  • Sultan
    United Arab Emirates United Arab Emirates
    It is very clean and provides fresh and very good foods and drinks The staff are very helpful and supportive
  • Fatima
    United Arab Emirates United Arab Emirates
    Closeness to the Haram New and clean furniture. Hospitality and going the extra mile
  • Aldawas
    Saudi Arabia Saudi Arabia
    Close to haram and other facilities such as restaurants and malls.

Hotel area info

Restaurants
2 Restaurants On Site

  • Al Qasr
    • Cuisine
      American
    • Open for
      Breakfast • Dinner
    • Ambience
      Family-friendly
    • Dietary options
      Halal
  • Al Majlis
    • Cuisine
      American
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly
    • Dietary options
      Halal

Amenities of Raffles Makkah Palace
Great facilities! Review score, 8.8

Most popular amenities
  • Family rooms
  • Free WiFi
  • 2 restaurants
  • Fitness center
  • Non-smoking rooms
  • Room service
  • Facilities for disabled guests
  • Spa
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • Landmark view
  • View
Outdoors
  • Terrace
Kitchen
  • Dining table
  • Coffee machine
  • Electric kettle
Living Area
  • Dining area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
Food & Drink
  • Breakfast in the room
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
No parking available.
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Shuttle service
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Tile/Marble floor
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Upper floors accessible by elevator
Spa
  • Spa lounge/Relaxation area
  • Spa facilities
  • Haircut
  • Beauty services
  • Turkish/Steam Bath
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Solarium
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • Arabic
  • English
  • Hindi
  • Indonesian
  • Malay
  • Filipino

House rules

Raffles Makkah Palace takes special requests – add in the next step!

Check-in

From 4:00 PM to 4:30 PM

Check-out

From 12:00 PM to 12:30 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of SAR 5000 is required on arrival. That's about USD 1332. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
7 - 12 years
Extra bed upon request
SAR 100 per child, per night
13+ years
Extra bed upon request
SAR 200 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa Cash Raffles Makkah Palace accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that Raffles Makkah Palace does not permit food from outside the hotel. Please note that during Month of Ramadan Breakfast will be served as Iftar & Dinner will be served as Sohour.

Please note that any credit card used for either pre-payment or charges on-site must be in the name of the guest and the same card must be presented for verification upon check-in.

If the guest is not the cardholder or if the credit card used is not provided at the time of check-in, the guest must provide alternate payment arrangements. The hotel cannot honor any past (prepayments, deposits etc.) or future payments without presenting the credit card and the cardholder's authorization.

The hotel reserves the right to reject the booking due to noncompliance of these requirements. Hotel will require a pre-authorization letter from the credit card holder enabling the hotel to charge the full payment non refundable for the entire stay.

Guest is requested to provide clear contact details , hotel reservations team will contact the guest via email or mobile. Booking will be released if required authorization form not received within 48 hours from booking date.

During Month of Ramadan Check in time at 18:00

A damage deposit of SAR 5,000 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Raffles Makkah Palace

  • Check-in at Raffles Makkah Palace is from 4:00 PM, and check-out is until 12:30 PM.

  • The prices at Raffles Makkah Palace may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Raffles Makkah Palace can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • Buffet

  • Raffles Makkah Palace offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Solarium
    • Beauty services
    • Spa lounge/Relaxation area
    • Spa facilities
    • Haircut

  • Raffles Makkah Palace is 1,150 feet from the center of Mecca. All distances are measured in straight lines. Actual travel distances may vary.

  • Raffles Makkah Palace has 2 restaurants:

    • Al Qasr
    • Al Majlis

  • Room options at Raffles Makkah Palace include:

    • Suite