Get the celebrity treatment with world-class service at Shaza Makkah

Shaza Makkah is located in Jabal Ka’aba, a new development close to the Holy Mosque and only a short walk from the city centre. The hotel has splendid front views of Al Masjid Al Haram. Shaza Makkah offers 251 beautiful guestrooms and suites. All rooms feature free WiFi, a flat-screen television, in-room safe, rain shower, signature toiletries, hairdryer, 24-hour room service, tea and coffee set and laundry service. Shaza Silk Floors are signature rooms and suites dedicated to guests in search of an even more refined and exclusive stay. Shaza Silk also offers the first non-smoking floor in Makkah. The hotel has a sumptuous array of restaurants each offering a wonderful menu to experience the generosity, cuisine and culture of the East. With its open kitchen, Midan is a spectacle of sound and taste, conveniently located on the 6th level. Shalimar is a modern lounge serving signature mocktails and unique tea ceremonies created exclusively for Shaza. The Shaza Kids’ Club is bright, cheery and a slice of adventure.The Business Centre is open 24-hours a day featuring access to a host of services and support. The function rooms can be one large space or divided into three individual rooms. Each can be customised for dining or meeting purposes with all audio-visual facilities. The nearest airport is King Abdulaziz International Airport, 74 km from the accommodation.

Shaza Makkah has been welcoming guests since 12 Jun 2018.

Property highlights

Situated in the best rated area in Makkah, this hotel has an excellent location score of 8.0

Breakfast info


Private parking at the hotel


Select dates to see this property's availability and prices

Room type
2 single beds
1 extra-large double bed
1 extra-large double bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
1 extra-large double bed
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Guest reviews


Value for money
Free WiFi
High score for Makkah
Select topics to read reviews:

See what guests loved the most:

  • Mahmoud
    Breakfast was amazing ..very clean Rooms are well equipped Welcome drinks and dates were available most of time at reception area
  • Bakir
    Saudi ArabiaSaudi Arabia
    The professional attitude of the front disk staff and all other staff members across the hotel
  • Shoaib
    we loved the location and the staff. Amazing breakfast. the friendliest staff ever. They are always so kind and helpful. Receptionists are great. I want to specially thank Reema and Mohammad Irshad. They are the reason i extended my stay here....
  • Kawther
    United KingdomUnited Kingdom
    AZIZ was amazing with his room service and left the room clean at all times. He would take extra care and set the room for me and my wife. Lovely gentleman. HASAN was also very good with his care. He took care of us during breakfast and provided...
  • Dr
    Cleaning service especially Ashik was polite and helpful Breakfast is awesome, we really enjoyed it It's near Haram but need to go up to reach the hotel after that
  • Shabbir
    United KingdomUnited Kingdom
    The staff were extremely nice. Especially Hassan and Bilal from first floor Shalimar lounge. We got 50% off discounts so we ate for 3 days at the lounge, where the food was so wholesome!
  • Shafiq
    Saudi ArabiaSaudi Arabia
    Everything is exceptional really enjoyed our visit the hospitality will be remembered for a life time .thank you shaza
  • Sky
    United KingdomUnited Kingdom
    The manager immediately tended to my request when I asked for a better room. The upgrade exceeded our expectations and the hotel staff were very hospitable! This hotel fully understands customer service. We stayed an amazing 6 days at Shaza...
  • Mohammed
    United KingdomUnited Kingdom
    Very clean hotel Breakfast selection was amazing & lots to choose from. Staff are helpful The wheelchair was accessible at the hotel which made life easier for the mother in law (The hotel is on a bit of a hill so going down is easy but coming...
  • Yusril
    The view of masjidil haram and zam zam tower is really Clear seen from The room, and The room is really comfortable and clean. The furniture in room is modern with Arabic culture ornaments.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours

  • Deluxe room with extra large bed will accommodate my 7 and 2 year old please? Cots are available?

    Dear guest, Deluxe room comes with king size bed or twin bed. extra bed can't be added don't hesitate to reach us for any further assistance .
    Answered on 7 July 2022
  • Good morning if i will arrive to makkah at 2:00 pm can i do the the check in ???

    Dear guest it is depend on hotel availability
    Answered on 5 January 2022
  • As salaamu alaikum I am coming for umrah from 28 September to 5 October from South Africa. do you offer a shuttle service to the Haram and back. Also..

    Dear guest, There is shuttle bus to haram. As for the the early check in, it is subject to availability
    Answered on 18 August 2022
  • hoiw much is parking

    Dear guest, It will be subject to availability with 50 SR fees per night
    Answered on 18 August 2022
  • Can there adults stay in junior suite ?

    Yes three adults can stay in the suite but breakfast include two adults
    Answered on 14 May 2023
  • Do they serve breakfast?

    yes, the breakfast start from 06:30 am till 11:30 am
    Answered on 31 August 2023
  • Still looking?

Hotel surroundings *

2 restaurants on site

  • Maidan
    • Cuisine
    • Open for
    • Ambiance
      Family friendly
    • Dietary options
  • Shalimar Cafe
    • Ambiance
      Family friendly • Traditional • Modern
    • Dietary options

Facilities of Shaza Makkah
Great facilities! Review score, 8.8

Most popular facilities
  • Private parking
  • Family rooms
  • Free WiFi
  • 2 restaurants
  • Non-smoking rooms
  • Room service
  • Facilities for disabled guests
  • 24-hour front desk
  • Lift
  • Free toiletries
  • Alarm clock
  • Kids' club
  • Children's playground
Media & Technology
  • Radio
Food & Drink
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Restaurant
WiFi is available in all areas and is free of charge.
Private parking is possible on site (reservation is not possible) and costs SAR 100 per day.
  • Valet parking
  • Accessible parking
Reception services
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Hand massage
  • Head massage
  • Foot massage
  • Spa facilities
  • Massage
Languages spoken
  • Arabic
  • English
  • Urdu

House rules

Shaza Makkah takes special requests - add in the next step!


From 16:00 to 18:00


Until 12:00



Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
SAR 0 per child, per night

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in


Pets are not allowed.

Mastercard Visa Cash is not accepted Shaza Makkah accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note: Parking is subject to availability due to limited spaces.

Please note: Out of Ramadan Parking cost is SAR 50 per day .

Please note: Children between the ages of 6 & 12 years are charged 50% of the meal price using existed parents’ bed.

Please note: Issuing Umrah permits is subject to the ministry of Hajj rules and regulations.

Please note: Any credit card used for either payment or charges onsite must be in the name of the guest and the same card must be present for verification upon check-in. If the guest is not the cardholder or if the credit card used is not provided at the time of check-in the guest must provide an alternate payment arrangement.

Please note: The hotel will not honor any prepayments and deposits for future bookings without presenting the credit card or the cardholder’s authorization. The hotel reserves the right to reject the booking due to non-compliance with these requirements.

Please note: That adjacent room requests are subject to availability at the time of Check-in

Please note: That the dinner will be served as an À la carte specific menu for Half Board and Full Board and in month of Ramadan we will have Open Buffet.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Parking is subject to availability due to limited spaces.

FAQs about Shaza Makkah

  • Check-in at Shaza Makkah is from 16:00, and check-out is until 12:00.

  • Guests staying at Shaza Makkah can enjoy a highly-rated breakfast during their stay (guest review score: 9.0).

    Breakfast option(s) include:

    • Continental

  • Shaza Makkah has 2 restaurants:

    • Shalimar Cafe
    • Maidan

  • The prices at Shaza Makkah may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Shaza Makkah is 850 yards from the centre of Makkah. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Shaza Makkah include:

    • Suite
    • Twin
    • Double
    • Single

  • Yes, Shaza Makkah is popular with guests booking family stays.

  • Shaza Makkah offers the following activities / services (charges may apply):

    • Massage
    • Children's playground
    • Kids' club
    • Foot massage
    • Spa facilities
    • Hand massage
    • Head massage