Name: Pullman ZamZam Makkah
Address: Abraj Albait Complex, 21955 Mecca, Saudi Arabia, Abraj Albait Complex, Makkah Al Mukarramah Province, 21955, Saudi Arabia
Price range: Prices for upcoming dates start at $86 per night (We Price Match)
Rating: 7.5

Info & prices
Facilities
House Rules
The Fine Print
Guest Reviews (18,307)

Hotel Pullman ZamZam Makkah

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

Abraj Albait Complex, 21955 Mecca, Saudi Arabia –

*9.9* Masjid Al Haram: only 4 minutes away! (900 feet by foot)

*9.3* Abraj Al Bait: only 2 minutes away! (350 feet by foot)

I like the cleanness and specious room facility. Best part is approaching to Haram, Exit from the Hotel and you directly into Haram. Reception is very friendly and helpful.

Imran, Pakistan

Large room Partial Kaaba View just as advertised Comfortable beds including the extra bed (which usually has a lower quality mattress than regular beds)

Omar, Egypt

the stuff are very kind and helpful . The room is very clean and neat :)

Auf, Oman

The luggage handling and checking services are first class.

Abdulkadir, Nigeria

Room service is not good even no one answer call from reception and dining service staff and services not satisfactory

Muhammad, United Arab Emirates

The location was the only good thing in the entire experience

G, United States of America

Location was perfect. I like the housekeeping guy he was really caring. Over all staff was gud.

Tahir, Saudi Arabia

Location is very good as it's in close proximity to the Haram and also to the shopping mall

Zaher, United Arab Emirates

1- The breakfast. 2- I would like to thank Mr. Meshal the reception staff for his full support.

Firas, Oman

Location was good. Speaker that was connected with Haram.

Wasim, United States of America

8.8

Great location!

What guests loved the most:
“I like the cleanness and specious room facility. Best part is approaching to Haram, Exit from the Hotel and you directly into Haram. Reception is very friendly and helpful.”

Imran Pakistan
“Large room Partial Kaaba View just as advertised Comfortable beds including the extra bed (which usually has a lower quality mattress than regular beds)”

Omar Egypt
“the stuff are very kind and helpful . The room is very clean and neat :)”

Auf Oman
“The luggage handling and checking services are first class.”

Abdulkadir Nigeria
“Room service is not good even no one answer call from reception and dining service staff and services not satisfactory”

Muhammad United Arab Emirates
“The location was the only good thing in the entire experience”

G United States of America
“Location was perfect. I like the housekeeping guy he was really caring. Over all staff was gud.”

Tahir Saudi Arabia
“Location is very good as it's in close proximity to the Haram and also to the shopping mall”

Zaher United Arab Emirates
“1- The breakfast. 2- I would like to thank Mr. Meshal the reception staff for his full support. ”

Firas Oman
“Location was good. Speaker that was connected with Haram.”

Wasim United States of America

One of our best sellers in Mecca! Pullman ZamZam Makkah is located just a few feet away from the Holy Mosque and offers luxurious studios and suites. It features a restaurant and views of the city and the Kaaba. Masjid Al Haram is 350 feet away. Guests can enjoy free WiFi in all areas of the hotel.

All the units at Zamzam are air-conditioned and elegantly decorated. They include a seating area with satellite TV and work desk. They also have a mini fridge and a safety deposit box. Some rooms feature Haram/Kaaba views. Guests can enjoy a buffet breakfast or choose to be served in the privacy of their rooms.

For lunch and dinner it is possible to taste the gourmet cuisine at the hotel restaurant or explore the variety of local restaurants.

A 24-hour reception and a car rental are available at Pullman ZamZam Makkah. Currency exchange services and an ATM are also offered on-site.

King Abdulaziz International Airport is 62 mi away. Parking is available onsite.

This is our guests' favorite part of Mecca, according to independent reviews.

This property also has one of the top-rated locations in Mecca! Guests are happier about it compared to other properties in the area.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

We speak your language!

Pullman ZamZam Makkah has been welcoming Booking.com guests since Dec 19, 2011
Hotel chain/brand: Pullman Hotels and Resorts

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Most Popular Facilities

Parking

Family rooms

Free WiFi

Airport shuttle

Restaurant

Non-smoking rooms

Currency Exchange: Need local currency? This property has currency exchange on site.

Guests love...

“reception staff”
283 related reviews

“excellent location”
144 related reviews

“friendly staff”
106 related reviews

“boutique style”

Located in the best-rated area in Mecca, this hotel has an excellent location score of 8.8

Breakfast Info

Full English/Irish

Free WiFi

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

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Availability

When would you like to stay at Pullman ZamZam Makkah?

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Rooms

Adults

Children

Sleeps	Room Type
+ Max adults: 4 Max children: 1 (up to years of age)	Classic Quadruple Room with City View 4 twin beds	Show prices
Start of dialog content 댴 Private bathroom Parking This spacious, air-conditioned room offers 02 single beds + 02 Extra Beds ( Roll-away beds ) , a flat-screen TV, a mini-bar, Tea/coffee making facility a telephone and a safety deposit box. The bathroom is fitted with bath or shower, free toiletries and hairdryer. Room Facilities: • Minibar • Bathtub • Safe • Telephone • Air conditioning • Hairdryer • Free toiletries • Toilet • Private Bathroom • Satellite channels • Bathtub or shower • Carpeted • Flat-screen TV • View • Wake-up service • Electric kettle • Wardrobe or closet • City view Free WiFi! Parking: Public parking is available on site (reservation is not possible) and costs SAR 250 per day. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Junior Suite with City View 1 full bed	Show prices
Start of dialog content 댴 Private bathroom Parking This spacious, air-conditioned suite offers a flat-screen TV, a mini-bar, Tea /coffee making facility, a telephone and a safety deposit box. The bathroom is fitted with bath or shower, free toiletries and hairdryer, 2 roll away beds will be added in the Living room Room Facilities: • Minibar • Bathtub • Safe • Telephone • Air conditioning • Hairdryer • Free toiletries • Toilet • Private Bathroom • Satellite channels • Bathtub or shower • Carpeted • Flat-screen TV • View • Wake-up service • Electric kettle • Wardrobe or closet • City view Free WiFi! Parking: Public parking is available on site (reservation is not possible) and costs SAR 250 per day. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 3 Max children: 1 (up to years of age)	Deluxe Twin Room with Partial Kaaba View 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom Parking This spacious, air-conditioned room offers 2 single beds + 1 Extra bed (Roll away) will be added for the third person , a flat-screen TV, a mini-bar, Tea/coffee making facility a telephone and a safety deposit box. The bathroom is fitted with bath or shower, free toiletries and hairdryer. Room Facilities: • Minibar • Bathtub • Safe • Telephone • Air conditioning • Hairdryer • Free toiletries • Toilet • Private Bathroom • Satellite channels • Bathtub or shower • Carpeted • Interconnecting room(s) available • Flat-screen TV • View • Wake-up service • Electric kettle • Wardrobe or closet • Landmark view Free WiFi! Parking: Public parking is available on site (reservation is not possible) and costs SAR 250 per day. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 3 Max children: 1 (up to years of age)	Superior Twin Room with Partial Haram View 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom Parking This spacious, air-conditioned room offers 2 single beds +1 Extra bed ( Roll-away ) will be added for the third person , a flat-screen TV, a mini-bar, Tea/coffee making facility, a telephone and a safety deposit box. The bathroom is fitted with bath or shower, free toiletries and hairdryer. Room Facilities: • Minibar • Bathtub • Safe • Telephone • Air conditioning • Hairdryer • Free toiletries • Toilet • Private Bathroom • Satellite channels • Bathtub or shower • Carpeted • Interconnecting room(s) available • Flat-screen TV • View • Wake-up service • Electric kettle • Wardrobe or closet Free WiFi! Parking: Public parking is available on site (reservation is not possible) and costs SAR 250 per day. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 3 Max children: 1 (up to years of age)	Classic Twin Room with City View 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom Parking Featuring a city view, this spacious, air-conditioned room offers 2 Single beds , 1 Extra bed ( Roll-away bed ) will be added in the room for the third person , a flat-screen TV, a mini-bar, Tea/coffee making facility, a telephone and a safety deposit box. The bathroom is fitted with bath or shower, free toiletries and hairdryer Room Facilities: • Minibar • Bathtub • Safe • Telephone • Air conditioning • Hairdryer • Free toiletries • Toilet • Private Bathroom • Satellite channels • Bathtub or shower • Carpeted • Interconnecting room(s) available • Flat-screen TV • View • Wake-up service • Electric kettle • Wardrobe or closet • City view Free WiFi! Parking: Public parking is available on site (reservation is not possible) and costs SAR 250 per day. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
× 5 + Max adults: 5 Max children: 2 (up to years of age)	Executive Suite with Kaaba View 2 twin beds and 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Parking Air-conditioned suite featuring a view of the holy Kaaba. It offers 2 bed rooms, one with a double bed and one with two twin beds + a living room ,one Extra bed will be added in the Living room for the fifth person, a satellite flat screen TV, a mini fridge, Tea/coffee making facility. The bathroom offers a bath or shower, hairdryer and complimentary toiletries. Room Facilities: • Minibar • Bathtub • Safe • Telephone • Air conditioning • Hairdryer • Free toiletries • Toilet • Private Bathroom • Satellite channels • Bathtub or shower • Carpeted • Flat-screen TV • View • Wake-up service • Electric kettle • Wardrobe or closet • Landmark view Free WiFi! Parking: Public parking is available on site (reservation is not possible) and costs SAR 250 per day. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
× 5 + Max adults: 5 Max children: 2 (up to years of age)	Presidential Suite with Partial Kaaba View 2 twin beds and 1 full bed	Show prices
Start of dialog content 댴 Private bathroom Parking Air-conditioned spacious suite featuring a partial Kaaba view. It offers 2 bedrooms one with King size bed and one with two twin beds, 1 Extra bed (roll away) will be added in the living room, satellite flat screen TV, a mini fridge, Tea/coffee making facility, The 2 bathrooms offers a bath or shower, hairdryer and complimentary toiletries. Room Facilities: • Minibar • Bathtub • Safe • Telephone • Air conditioning • Hairdryer • Free toiletries • Toilet • Private Bathroom • Satellite channels • Bathtub or shower • Carpeted • Flat-screen TV • View • Wake-up service • Electric kettle • Wardrobe or closet • Landmark view Free WiFi! Parking: Public parking is available on site (reservation is not possible) and costs SAR 250 per day. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
× 5 + Max adults: 5 Max children: 2 (up to years of age)	Presidential Suite with Partial Haram View 2 twin beds and 1 full bed	Show prices
Start of dialog content 댴 Private bathroom Parking Air-conditioned spacious suite featuring a partial Haram view. It offers 2 bedrooms one with King size bed and one with two twin beds, 1 Extra bed ( roll-away) will be added in The living room, satellite flat screen TV, a minifridge, Tea/coffee making facility The bathroom offers a bath or shower, hairdryer and complimentary toiletries. Room Facilities: • Minibar • Bathtub • Safe • Telephone • Air conditioning • Hairdryer • Free toiletries • Toilet • Private Bathroom • Satellite channels • Bathtub or shower • Carpeted • Flat-screen TV • View • Wake-up service • Electric kettle • Wardrobe or closet • Landmark view Free WiFi! Parking: Public parking is available on site (reservation is not possible) and costs SAR 250 per day. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
× 5 + Max adults: 5 Max children: 2 (up to years of age)	Presidential Suite with City View 2 twin beds and 1 full bed	Show prices
Start of dialog content 댴 Private bathroom Parking Air-conditioned spacious suite featuring views of the city. It offers 2 bedrooms one with King size bed and one and two twin beds, one extra bed will be add in The living room, satellite flat screen TV, a mini fridge. The 2 bathrooms offers a bath or shower, hairdryer and complimentary toiletries. Room Facilities: • Minibar • Bathtub • Safe • Telephone • Air conditioning • Hairdryer • Free toiletries • Toilet • Private Bathroom • Satellite channels • Bathtub or shower • Carpeted • Flat-screen TV • View • Wake-up service • Electric kettle • Wardrobe or closet • City view Free WiFi! Parking: Public parking is available on site (reservation is not possible) and costs SAR 250 per day. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content

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4 reasons to choose Pullman ZamZam Makkah

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The staff speaks English

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An Inside Look at Pullman ZamZam Makkah

Amidst the grandeur of the Abraj Al Bait complex, 1,315 spacious suites and deluxe rooms offer in-room audio of prayer services at Masjid al-Haram. These elegant and luxuriously furnished units will offer you an incredibly comfortable stay.

Hotel surroundings – Guests loved walking around the neighborhood!

Closest Landmarks

Abraj Al Bait Mall
0 miles
Abraj Al Bait
0.1 miles
Masjid Al Haram King Abdul Aziz Gate
0.1 miles
Masjid Al Haram Ajyad Gate
0.1 miles
Masjid Al Haram King Abdullah Expension Gate
0.1 miles
Zamzam Well
0.2 miles
Masjid Al Haram
0.2 miles
Masjid Al Haram King Fahd Gate
0.2 miles
Masjid Al Haram Al Marwa Gate
0.4 miles
King Abdullah Zamzam Water Project
2.1 miles

Restaurants & Markets

BIn Dawood Supermarket
0 miles

Closest Airports

Ta’if Airport
46.4 miles
King Abdulaziz Airport
46.7 miles

What Travelers Love About This Location

“Location was perfect & the staff was also nice.”

Zain

United Arab Emirates

8.7

“Breakfast buffet is huge with a lot of options available. Fresh food prepared daily and accommodates all pilgrims even during the peak hours. 3 options of resta...”

Abdul

Canada

8.3

“Excellent location, excellent rooms with views, great staff.”

Saad

Pakistan

9.5

Are you missing any information about this area?

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1 Restaurant On Site

Al Zahra Restaurant

Food: International

Menu: Buffet

House Rules Pullman ZamZam Makkah takes special requests – add in the next step!

Check-in

From 5:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

Free! One child under 6 years stays free of charge when using existing beds.

Free! One child under 2 years stays free of charge in a crib.

One older child or adult is charged SAR 250 per person per night in an extra bed.

The maximum number of cribs in a room is 1.

The maximum number of extra beds in a room is 1.

Any type of extra bed or crib is upon request and needs to be confirmed by management.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Pullman ZamZam Makkah accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

Please note that the credit card holder should match the same guest name upon check-in.

During the month of Ramadan, starting from the 6th of May until the 3rd of June, Breakfast meal will be replaced by Ramadan Iftar, and Diner meal will be replaced by Suhor

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

See all guest reviews for Pullman ZamZam Makkah

Newest Reviews for Pullman ZamZam Makkah

Reviewed: April 18, 2019

Imran.Saleem
Pakistan
8.3

“Comfortable Stay with best view and felicities”
- • Leisure trip
- • Couple
- • Classic Twin Room with City View
- • Stayed 2 nights
Need to switch 2 elevators to reach Ground/Haram. Lift structure is little complicate.
I like the cleanness and specious room facility. Best part is approaching to Haram, Exit from the Hotel and you directly into Haram. Reception is very friendly and helpful.

Stayed in March 2019
Reviewed: April 18, 2019

Anonymous
United Kingdom
7.5

Good
- • Family with young children
- • Executive Suite with Kaaba View
- • Stayed 7 nights
- • Submitted from a mobile device
Breakfast buffet was very similar day to day.
Close to Haram.

Stayed in April 2019
Reviewed: April 17, 2019

رأفت
Saudi Arabia

1 helpful vote
8.3

Very Good
- • Family with young children
- • Classic Twin Room with City View
- • Stayed 3 nights
- • Submitted from a mobile device
Not allowing to check in early time
Staff are friendly and very helpful

Stayed in April 2019
Reviewed: April 17, 2019

Shahid
United Kingdom
4.6

“Not 5 Star more like 2 star”
- • Family with young children
- • Presidential Suite with Partial Haram View
- • Stayed 5 nights
- • Submitted from a mobile device
The hygiene of the room was very poor. I had booked the Presidential suite which was suppose to have 2 beds and 2 bathrooms plus living area with dining area. What we got was a one double bedroom with a view and the second bedroom was a windowless small room with a double bed. I think initially this may have been a changing room but has been advertised as a bedroom by just installing a bed in it. The bathrooms were filthy and broken.The first day the AC was not working, the fridge was not working and one of the bathroom would be flooded when you have a shower. I thought if this is the state of their Presidential Suite, I wonder what the normal room state would be !
The location of the hotel was excellent.

Stayed in April 2019
Reviewed: April 17, 2019

Tayyab
United Arab Emirates

2 helpful votes
8.8

“Warm and humble reception and staff. Near to Haram. ”
- • Leisure trip
- • Family with young children
- • Superior Twin Room with Partial Haram View
- • Stayed 5 nights
- • Submitted from a mobile device
We booked two triple delux rooms with Partial Haram View for five nights. When we checked into the hotel the triple bedrooms which we booked were not available however the hotel offered us twin room and they also put an extra bed in each room. On the third day i.e. After the weekend when I checked with the reception to see if they can offer us an upgrade, the reception staff was really nice. Mr. MOHAMMAD AL QARHI the assistant housekeeper was really nice. He showed us a suit and offer us an upgraded room. Though we didn't accepted the upgraded room to avoid packing and moving from one room to another as I was with my old parents however it was really nice of hotel and their staff to listen to our concerns and offer us a solution. Needless to say location is near to Haram. One of the best part is on 10th floor P10 there is a dedicated prayers room for ladies and on 9th floor P9 there is a big dedicated room for males with very good views of the Haram and one can pray there in Jamat of Haram. Breakfast is good and offers a decent variety of food choices. Lifts are fast and there are number of lifts so the waiting time around prayers time is not that much. Overall I will recommend this hotel to others and will stay here again.

Stayed in April 2019
Reviewed: April 17, 2019

Imran
Pakistan
6.3

Pleasant
- • Family with young children
- • Executive Suite with Kaaba View
- • Stayed 8 nights
- • Submitted from a mobile device
Beds were too uncomfortable

Stayed in March 2019
Reviewed: April 17, 2019

Syed
United States of America
4.6

“Poor”
- • Leisure trip
- • Couple
- • Classic Twin Room with City View
- • Stayed 2 nights
- • Submitted from a mobile device
It was not clean as per the 5 star standards.Facilities not as per the 5 star.Some of the electronics in the room were not even working.Very poor service
Location

Stayed in April 2019
Reviewed: April 17, 2019

Ibrahim
Saudi Arabia

4 helpful votes
2.5

Very Poor
- • Family with young children
- • Classic Twin Room with City View
- • Stayed 4 nights
- • Submitted from a mobile device
- The family had a Horrible check-in experience as Pulman zamzam system failed to recognize the name change i gived the Visitor and caused the family to be stranded outside for 3 hours. Basically, it's Pullman's Zamzam Fault that their system is faulty. and the family has a 90 year old lady who Suffered because of the faulty system. And on top of all that. the Personall never apologized to them. in the Grand lands of Macca. Shame On you. - I tried to Contact Customer service of Pulman Zamzam and thry Keep. me. on hold for 18 minutes for 5 times as i'm trying to get them. to solve the name changing system problem but No one Picks Ups. If it was Any other Hotels they will take customer service Far more. serious but clearly Pulman zamzam. doesn't care about their customer. in the Holy land of Macca. Shame On you. - The Personall promised the family back in 2017 Breakfast and Supper the next visit but this time they "Pretend" that they didn't read the memo I sent them. I don't mind following Code. But i do mind lying to customers. especially when they're in the God's lands of Macca. Shame On you.

Stayed in April 2019
Reviewed: April 17, 2019

Khalid
Oman
4.2

Disappointing
- • Family with young children
- • Superior Twin Room with Partial Haram View
- • Stayed 3 nights
- • Submitted from a mobile device
Room & furniture is old Toilet is broken & old - not clean It was like 1 star apartments

Stayed in April 2019
Reviewed: April 17, 2019

Nafisa
Nigeria
5.0

Fair
- • Family with young children
- • Junior Suite with City View
- • Stayed 3 nights
- • Submitted from a mobile device
The furniture is too old, living room couch was very uncomfortable, seems like they focused more doing up the reception and halls then neglected the rooms. Really not nice at all.. The WiFi was very poor
The food was nice staff are okay, connectivity desk excellent

Stayed in April 2019
Reviewed: April 17, 2019

Ahmed
United Arab Emirates
7.5

“overall good other than ac temp”
- • Leisure trip
- • Family with young children
- • Presidential Suite with City View
- • Stayed 3 nights
every thing was perfect just that the AC temperature control was not in the apartment, it was outside and we had to call the reception to send technician in order to move the temp. This was very irritating.
close to Haram and cleanliness

Stayed in April 2019
Reviewed: April 17, 2019

Omar
Sri Lanka
4.6

Disappointing
- • Family with young children
- • Classic Twin Room with City View
- • Stayed 9 nights
- • Submitted from a mobile device
Reception staff failed to handle the guest professionally

Stayed in April 2019
Reviewed: April 17, 2019

Muhammad
United Arab Emirates

4 helpful votes
8.3

“Overall Comfortable stay.”
- • Family with young children
- • Superior Twin Room with Partial Haram View
- • Stayed 2 nights
It is important to understand that the hotel is situated on TOP of a MALL and many other hotels are also built within the same MALL. Now, in order to get to the hotel reception, you first need to take one of the elevators of the MALL(there are many lifts) which require patience specially during prayer hours. Mind you there are others hotels too that share the same MALL lifts. Once you are at the hotel reception you need to take HOTEL lifts which leads to the rooms. This will be a hassle for many since it is time consuming though the hotel location is closest to the HARAM. If you are planning to pray in HARAM then it’s better to leave at least 30 minutes before the prayer time else you could be late due to rush in the MALL lifts . When we arrived in the room then we noticed that some furniture was broken and needed repair.
We are family with 2 kids and stayed in partial haram view room. The hotel looks amazing from inside. The room was big , nice and clean. The breakfast was good with lots of varieties in bread, cakes, fruits, salads etc though less choice in the main course. The restaurant staff was helpful and very prompt. Overall well trained and very helpful staff specially Mr. Ramy Al Salami on the reception is a very nice and polite gentleman. The Mall had food court and a super market. It also has all types of other shops which are from average to very expensive. There are prayers halls located on the lower floors of the building for both man and woman with view of HARAM. You have speakers available in the hotel rooms which broadcast LIVE Azaan from the HARAM. You will not waste your time on INTERNET as the hotel WIFI is unavailable most of the times. You will be early on prayer time in HARAM as rush in the MALL lifts will force you to leave early for prayers.

Stayed in April 2019
Reviewed: April 17, 2019

Hammad
Saudi Arabia
4.6

Disappointing
- • Leisure trip
- • Family with young children
- • Classic Quadruple Room with City View
- • Stayed 2 nights
- • Submitted from a mobile device
Room service, response time,
Very near to haram

Stayed in April 2019
Reviewed: April 16, 2019

Majid
United Arab Emirates
4.6

Disappointing
- • Family with young children
- • Presidential Suite with Partial Kaaba View
- • Stayed 3 nights
- • Submitted from a mobile device
Washrooms and bedrooms
View of haram

Stayed in April 2019

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Hotel Pullman ZamZam Makkah