Name: Pullman ZamZam Makkah
Address: Abraj Albait Complex, 21955 Mecca, Saudi Arabia, Abraj Albait Complex, Makkah Al Mukarramah Province, 21955, Saudi Arabia
Price range: Prices for upcoming dates start at $107 per night (We Price Match)
Rating: 7.3

Room Info & Price Facilities House Rules The Fine Print Our Guests’ Experiences (12,421)

Pullman ZamZam Makkah

Abraj Albait Complex, 21955 Mecca, Saudi Arabia – Great location - show map

*9.9* Masjid Al Haram: only 4 minutes away! (900 feet by foot)

*9.3* Abraj Al Bait: only 2 minutes away! (350 feet by foot)

*8.9* Safwah tower: only 2 minutes away! (350 feet by foot)

*9.0* Abraj Al Bait Mall: only 1 minute away! (200 feet by foot)

Traveler photo of Mecca by musaed

Kuwait · June 12, 2016

Very close to the haram the mall and the pray room it's great the staff was very helpful and so nice the activities and events in the weekend was nice the service is great and the check in and check out was easy and nice

Abdulrahman, Kuwait

As normal this hotel is my best place to stay in Makkah and I have asked for a membership and I wonder if you could help please

Salim, Oman

Me and my family found that Pullman Zam Zam hotel was very good and we enjoy our staying there , in future we will use the same property for our stay in Makkah

Tahir, Saudi Arabia

The Location of the Hotel is splendid., right in-front of the Masjid Al Haram The breakfast is top class with a lot of variety. The Hotel staff is very friendly & polite.

Jmskf, Saudi Arabia

Only the location . The staff tried hard to be nice. rooms were not dean at all. The curtains turned black. the phones were dirty, one of the room smiled very bad on the Second day we found dried shrimp in two locations . on the bed and behind the curtain. The first day we went to bed at 7.00AM and the cleaner continued knocking the door at 9.00 AM to clean the room.

Sami, United States of America

The location is excellent. The customer care called me and asked about my opinion about the service in the hotel. The food selection is wide and there are 2 restaurants in the hotel.

Aqasem, Saudi Arabia

It was safe and smoooth.. the place gave me a great chance to concentrate on my worship and Haram visits with having to worry and bump into situations with the hotel

Ghadah, Saudi Arabia

The stay was made excellent by a gentlemen there called ahmed salami though he was not working at the conceirge nor reception he recieved us and ensured we were comfortable and all needs were met. Because of ahmed salami we welcome 17th upcom checkin amd care in giving advise on futoor a d suhoor resturants checking on is before we leave the hotel. He made a difference in this trip and i hope hotel awards him

Lulwa, Bahrain

The room is comfortable. The location is near to masjidil haram.

Rokiah, Malaysia

Excellent Hotel best for families coming for Umrah/Hajj

Muhammad, Pakistan

Great location!

8.7

Pullman ZamZam Makkah is located just a few feet away from the Holy Mosque and offers luxurious studios and suites. It features a restaurant and views of the city and the Kaaba. Masjid Al Haram is 350 feet away. Guests can enjoy free WiFi in all areas of the hotel.

All the units at Zamzam are air-conditioned and elegantly decorated. They include a seating area with satellite TV and work desk. They also have a mini fridge and a safety deposit box. Some rooms feature Haram/Kaaba views. Guests can enjoy a buffet breakfast or choose to be served in the privacy of their rooms.

For lunch and dinner it is possible to taste the gourmet cuisine at the hotel restaurant or explore the variety of local restaurants.

A 24-hour reception and a car rental are available at Pullman ZamZam Makkah. Currency exchange services and an ATM are also offered on-site.

King Abdulaziz International Airport is 62.1 miles away. Parking is available onsite.

This is our guests' favorite part of Mecca, according to independent reviews.

This property also has one of the top-rated locations in Mecca! Guests are happier about it compared to other properties in the area.

Couples in particular like the location – they rated it 9 for a two-person trip.

We speak your language!

Pullman ZamZam Makkah has been welcoming Booking.com guests since Dec 19, 2011
Hotel Chain : Pullman Hotels and Resorts

Missing some information? Yes / No

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Most Popular Facilities

Parking

Family Rooms

Free WiFi

Restaurant

Non-Smoking Rooms

Room Service

Currency Exchange: Need local currency? This property has currency exchange on site.

Guests Love...

“location was great”
446 related reviews

“good connection to airport”
326 related reviews

“wonderful staff”
263 related reviews

Located in the top-rated area in Mecca, this property has an excellent location score of 8.7!

Breakfast Info

Full English/Irish

Free WiFi
Guests consistently rate the WiFi as excellent

Parking Available On Site

Loyal Customers

There are more repeat guests here than most other properties.

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Children

Fits	Room Type
× 5 + Max adults: 5 Max children: 2 (up to 6 years of age)	Presidential Suite with City View (5 Adults) 2 twin beds and 1 full bed	Show prices
댴 Private bathroom Room Size: 753 ft² Presidential Suite with City View (5 Adults) Air-conditioned spacious suite featuring views of the city. It offers 2 bedrooms one with King size bed and one and two twin beds,one extra bed will be add in The living room, satellite flat screen TV, a work desk and a kitchenette with mini fridge. The 2 bathrooms offers a bath or shower, hairdryer and complimentary toiletries. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Desk, Free toiletries, Toilet, Bathroom, Satellite channels, Bathtub or shower, Carpeted, Flat-screen TV, View, Wake-up service, Wardrobe/Closet, City view Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
× 5 + Max adults: 5 Max children: 2 (up to 6 years of age)	Presidential Suite with Partial Haram View (5 Adults) 2 twin beds and 1 full bed	Show prices
댴 Private bathroom Room Size: 753 ft² Presidential Suite with Partial Haram View (5 Adults) Presidential Suite with Partial Haram View ) Air-conditioned spacious suite featuring a partial Haram view. It offers 2 bedrooms one with King size bed and one with two twin beds,01 Extra bed ( roll away) will be add in The living room, satellite flat screen TV, a work desk and a kitchenette with mini fridge. The bathroom offers a bath or shower, hairdryer and complimentary toiletries. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Desk, Free toiletries, Toilet, Bathroom, Satellite channels, Bathtub or shower, Carpeted, Flat-screen TV, View, Wake-up service, Wardrobe/Closet, Landmark view Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
× 5 + Max adults: 5 Max children: 2 (up to 6 years of age)	Presidential Suite with Partial Kaaba View (5 Adults) 2 twin beds and 1 full bed	Show prices
댴 Private bathroom Room Size: 753 ft² Presidential Suite with Partial Kaaba View (5 Adults) Air-conditioned spacious suite featuring a partial Kaaba view. It offers 2 bedrooms one with King size bed and one with two twin beds,01 Extra bed ( roll away )will be add in the living room , satellite flat screen TV, a work desk and a kitchenette with mini fridge. The 2 bathrooms offers a bath or shower, hairdryer and complimentary toiletries. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Desk, Free toiletries, Toilet, Bathroom, Satellite channels, Bathtub or shower, Carpeted, Flat-screen TV, View, Wake-up service, Wardrobe/Closet, Landmark view Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
× 5 + Max adults: 5 Max children: 2 (up to 6 years of age)	Executive Suite with Kaaba View (5 Adults) 2 twin beds and 1 king bed	Show prices
댴 Private bathroom Room Size: 592 ft² Executive Suite with Partial Kaaba View (5 Adults) Air-conditioned suite featuring a view of the holy Kaaba. It offers 2 bed rooms, one with a double bed and one with two twin beds + a living room ,one Extra bed will be add in the Living room for the fifth person , a satellite flat screen TV, a work desk and a mini fridge. The bathroom offers a bath or shower, hairdryer and complimentary toiletries. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Desk, Free toiletries, Toilet, Bathroom, Satellite channels, Bathtub or shower, Carpeted, Flat-screen TV, View, Wake-up service, Wardrobe/Closet, Landmark view Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
+ Max adults: 2 Max children: 1 (up to 6 years of age)	Classic Twin Room with City View 2 twin beds	Show prices
댴 Private bathroom Room Size: 398 ft² Classic Twin Room with City View Featuring views of Makkah, this spacious, air-conditioned room offers a flat-screen TV, an in-room Haram audio and a kitchenette with a minibar and a coffee/tea maker. The bathroom is fitted with bath or shower, free toiletries and hairdryer. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Desk, Free toiletries, Toilet, Bathroom, Satellite channels, Bathtub or shower, Carpeted, Interconnecting room(s) available, Flat-screen TV, View, Wake-up service, Wardrobe/Closet, City view Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
+ Max adults: 2 Max children: 1 (up to 6 years of age)	Deluxe Twin Room with Partial Kaaba View 2 twin beds	Show prices
댴 Private bathroom Room Size: 398 ft² Deluxe Twin Room with Partial Kaaba View Air-conditioned room featuring a partial view of the holy Kaaba. It offers twin beds, a satellite flat screen TV, a work desk and a mini fridge. The bathroom offers a bath or shower, hairdryer and complimentary toiletries. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Desk, Free toiletries, Toilet, Bathroom, Satellite channels, Bathtub or shower, Carpeted, Interconnecting room(s) available, Flat-screen TV, View, Wake-up service, Wardrobe/Closet, Landmark view Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
+ Max adults: 2 Max children: 1 (up to 6 years of age)	Superior Twin Room with Partial Haram View 2 twin beds	Show prices
댴 Private bathroom Room Size: 398 ft² Superior Twin Room with Partial Haram View Air-conditioned room featuring a partial view of the holy Mosque. It offers twin beds, a satellite flat screen TV, a work desk and a mini fridge. The bathroom offers a bath or shower, hairdryer and complimentary toiletries. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Desk, Free toiletries, Toilet, Bathroom, Satellite channels, Bathtub or shower, Carpeted, Interconnecting room(s) available, Flat-screen TV, View, Wake-up service, Wardrobe/Closet, Landmark view Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
+ Max adults: 3 Max children: 1 (up to 6 years of age)	Classic Triple Room with City View 2 twin beds and 1 sofa bed	Show prices
댴 Private bathroom Room Size: 398 ft² Classic Triple Room with City View Featuring a city view, this spacious, air-conditioned room offers 2 Single beds+01 Extra bed ( Roll-away bed ) a flat-screen TV, a minibar, a telephone and a safety deposit box. The bathroom is fitted with bath or shower, free toiletries and hairdryer. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Desk, Free toiletries, Toilet, Bathroom, Satellite channels, Bathtub or shower, Carpeted, Flat-screen TV, View, Wake-up service, Wardrobe/Closet, City view Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
+ Max adults: 3 Max children: 1 (up to 6 years of age)	Superior Triple Room with Haram View 2 twin beds and 1 sofa bed	Show prices
댴 Private bathroom Room Size: 398 ft² Superior Triple Room with Partial Haram View This spacious, air-conditioned room offers 2 single beds+01 Extra bed ( Roll-away ) a flat-screen TV, a minibar, a telephone and a safety deposit box. The bathroom is fitted with bath or shower, free toiletries and hairdryer. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Desk, Free toiletries, Toilet, Bathroom, Satellite channels, Bathtub or shower, Carpeted, Flat-screen TV, View, Wake-up service, Wardrobe/Closet Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
+ Max adults: 3 Max children: 1 (up to 6 years of age)	Deluxe Triple Room with Partial Kaaba View 2 twin beds and 1 sofa bed	Show prices
댴 Private bathroom Room Size: 398 ft² Deluxe Triple Room with Partial Kaaba View This spacious, air-conditioned room offers 2 single beds + 01 Extra bed (Roll away), a flat-screen TV, a minibar, a telephone and a safety deposit box. The bathroom is fitted with bath or shower, free toiletries and hairdryer. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Desk, Free toiletries, Toilet, Bathroom, Satellite channels, Bathtub or shower, Carpeted, Flat-screen TV, View, Wake-up service, Wardrobe/Closet, Landmark view Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
+ Max adults: 4 Max children: 2 (up to 6 years of age)	Presidential Suite with City View Bedroom 1: 2 twin beds Bedroom 2: 1 full bed	Show prices
댴 Private bathroom Room Size: 753 ft² Presidential Suite with City View Air-conditioned spacious suite featuring a view of the city. It offers 2 bedrooms one with King size bed and one and two twin beds + one Living room, satellite flat screen TV, a work desk and a kitchenette with mini fridge. The bathroom offers a bath or shower, hairdryer and complimentary toiletries. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Kitchenette, Desk, Free toiletries, Toilet, Bathroom, Satellite channels, Bathtub or shower, Carpeted, Interconnecting room(s) available, Flat-screen TV, Sofa, View, Wake-up service, Wardrobe/Closet, City view Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
+ Max adults: 4 Max children: 1 (up to 6 years of age)	Classic Quadruple Room with City View 4 twin beds	Show prices
댴 Private bathroom Room Size: 398 ft² Classic Quadruple Room with City View This spacious, air-conditioned room offers 02 single beds + 02 Extra Beds ( Roll-away beds ) , a flat-screen TV, a minibar, a telephone and a safety deposit box. The bathroom is fitted with bath or shower, free toiletries and hairdryer. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Desk, Free toiletries, Toilet, Bathroom, Satellite channels, Bathtub or shower, Carpeted, Flat-screen TV, View, Wake-up service, Wardrobe/Closet, City view Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
+ Max adults: 3 Max children: 2 (up to 6 years of age)	Junior Suite with City View (3 Adults) Bedroom 1: 1 full bed Living room: 1 sofa bed	Show prices
댴 Private bathroom Room Size: 484 ft² Junior Suite with City View (3 Adults) This spacious, air-conditioned suite offers a flat-screen TV, a minibar, a telephone and a safety deposit box. The bathroom is fitted with bath or shower, free toiletries and hairdryer, 01 Extra bed ( roll away ) will be add for the third person in the living room. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Desk, Free toiletries, Toilet, Bathroom, Satellite channels, Bathtub or shower, Carpeted, Flat-screen TV, View, Wake-up service, Wardrobe/Closet, City view Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
+ Max adults: 4 Max children: 2 (up to 6 years of age)	Junior Suite with City View (4 Adults) Bedroom 1: 1 full bed Living room: 2 sofa beds	Show prices
댴 Private bathroom Room Size: 484 ft² Junior Suite with City View (4 Adults) This spacious, air-conditioned suite offers a flat-screen TV, a minibar, a telephone and a safety deposit box. The bathroom is fitted with bath or shower, free toiletries and hairdryer, 2 roll away beds will be add in the Living room Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Desk, Free toiletries, Toilet, Bathroom, Satellite channels, Bathtub or shower, Carpeted, Flat-screen TV, View, Wake-up service, Wardrobe/Closet, City view Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
+ Max adults: 2 Max children: 2 (up to 6 years of age)	Junior Suite with City View 1 full bed	Show prices
댴 Private bathroom Room Size: 484 ft² Junior Suite with City View Air-conditioned suite featuring a view of the city. It offers a double bed + a living room,a satellite flat screen TV, a work desk and a kitchenette with mini fridge. The bathroom offers a bath or shower, hairdryer and complimentary toiletries. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Desk, Free toiletries, Toilet, Bathroom, Satellite channels, Bathtub or shower, Carpeted, Flat-screen TV, Sofa, View, Wake-up service, Wardrobe/Closet, City view Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
+ Max adults: 4 Max children: 2 (up to 6 years of age)	Presidential Suite with Partial Haram View Bedroom 1: 1 full bed Bedroom 2: 2 twin beds Living room: 1 sofa bed	Show prices
댴 Private bathroom Room Size: 753 ft² Presidential Suite with Partial Haram View Air-conditioned spacious suite featuring a a partial view to the Haram mosque . It offers 2 bedrooms one with King size bed and one with two twin beds + a living room, satellite flat screen TV, a work desk and a kitchenette with mini fridge. The 2 bathrooms offers a bath or shower, hairdryer and complimentary toiletries. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Kitchenette, Desk, Free toiletries, Toilet, Bathroom, Satellite channels, Bathtub or shower, Carpeted, Interconnecting room(s) available, Flat-screen TV, Sofa, View, Wake-up service, Wardrobe/Closet, Landmark view Free WiFi is available in all rooms. Someone just booked this Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
+ Max adults: 4 Max children: 2 (up to 6 years of age)	Presidential Suite with Partial Kaaba View Bedroom 1: 2 twin beds Bedroom 2: 1 full bed Living room: 1 sofa bed	Show prices
댴 Private bathroom Room Size: 753 ft² Presidential Suite with Partial Kaaba View Air-conditioned spacious suite featuring a partial Kaaba view. It offers 2 bedrooms one with King size bed and one with two twin beds + a living room, satellite flat screen TV, a work desk and a kitchenette with mini fridge. The 2 bathrooms offers a bath or shower, hairdryer and complimentary toiletries. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Kitchenette, Desk, Free toiletries, Toilet, Bathroom, Satellite channels, Bathtub or shower, Carpeted, Interconnecting room(s) available, Flat-screen TV, Sofa, View, Wake-up service, Wardrobe/Closet, Landmark view Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
+ Max adults: 4 Max children: 2 (up to 6 years of age)	Executive Suite with Kaaba View Bedroom 1: 2 twin beds Bedroom 2: 1 full bed Living room: 1 sofa bed	Show prices
댴 Private bathroom Room Size: 592 ft² Executive Suite with Partial Kaaba View Air-conditioned suite featuring a view of the holy Kaaba. It offers 2 bedrooms, a living room, a satellite flat screen TV, a work desk and a mini fridge. The bathroom offers a bath or shower, hairdryer and complimentary toiletries. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Kitchenette, Desk, Free toiletries, Toilet, Bathroom, Satellite channels, Bathtub or shower, Carpeted, Interconnecting room(s) available, Flat-screen TV, Sofa, View, Wake-up service, Wardrobe/Closet, Landmark view Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children

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5 Reasons to Choose Pullman ZamZam Makkah

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12468 independent reviews

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An Inside Look at Pullman ZamZam Makkah

Amidst the grandeur of the Abraj Al Bait complex, 1,315 spacious suites and deluxe rooms offer in-room audio of prayer services at Masjid al-Haram. These elegant and luxuriously furnished units will offer you an incredibly comfortable stay.

Pullman ZamZam Makkah takes special requests – add in the next step!

Area Info – Great location - show map

Closest Landmarks

Abraj Al Bait Mall 0 miles
Abraj Al Bait 0.1 miles
Safwah tower 0.1 miles
Zamzam Well 0.2 miles
Masjid Al Haram 0.2 miles
King Abdullah Zamzam Water Project 2.1 miles
Makkah Museum 2.1 miles
AL Diyafa Mall 2.2 miles
Madhbah Isma`Il 2.6 miles
Al Jamrah al Wusta 2.6 miles

Restaurants & Markets

BIn Dawood Supermarket 0 miles

Closest Airports

Ta’if Airport 46.4 miles
King Abdulaziz Airport 46.7 miles

Are you missing any information about this area? Yes / No

Brilliant!

1 Restaurant On Site

Al Zahra Restaurant

Menu: Buffet

Food: International

Open for: Breakfast, Lunch, Dinner

Good to Know

Check-in

From 5:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

Free! One child under 6 years stays free of charge when using existing beds.

Free! One child under 2 years stays free of charge in a crib.

One older child or adult is charged SAR 250 per person per night in an extra bed.

The maximum number of cribs in a room is 1.

The maximum number of extra beds in a room is 1.

Any type of extra bed or crib is upon request and needs to be confirmed by management.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Cards accepted at this property

Hover over the cards for more info.

Or, take a look at these appealing alternatives:

Conrad Makkah has a location score of 9.3
Swissotel Al Maqam Makkah has a review score of 8.3

See the 30 best hotels in Mecca, based on 235,960 verified hotel reviews on Booking.com.

The Fine Print

Please note that the property requires a copy of the cardholders passport upon check-in.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Pullman ZamZam Makkah of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.

See all guest reviews for Pullman ZamZam Makkah

Newest Reviews for Pullman ZamZam Makkah

July 20, 2017

مسافر زاده الخيال
Saudi Arabia

2 helpful votes
7.5

“comfortable for doing Omra”
- • Leisure trip
- • Family with young children
- • Classic Triple Room with City View
- • Stayed 3 nights
눉the cost
눇very close to Kaeba
July 20, 2017

Ahmed
United States of America
9.2

Wonderful
- • Business trip
- • Solo traveler
- • Classic Twin Room with City View
- • Stayed 7 nights
- • Submitted from a mobile device
눉Nothing
눇Everything
July 19, 2017

Abdulrahman
Kuwait
7.9

Good
- • Leisure trip
- • Family with young children
- • Classic Twin Room with City View
- • Stayed 7 nights
- • Submitted from a mobile device
눉The room and the faculty is over used and need to have upgrade
눇Very close to the haram the mall and the pray room it's great the staff was very helpful and so nice the activities and events in the weekend was nice the service is great and the check in and check out was easy and nice
July 18, 2017

Dhmee
Saudi Arabia
Age group: 25 – 34
9.2

“Great hotel, great location, great value”
- • Family with young children
- • Classic Twin Room with City View
- • Stayed 1 night
- • Submitted from a mobile device
눉Room service
눇Location and value
July 18, 2017

Sami
United States of America
4.6

“Unsatisfactory ”
- • Family with young children
- • Classic Quadruple Room with City View
- • Stayed 3 nights
- • Submitted from a mobile device
눉1. Un professional staff. 2. Dirty and smiley rooms. Found dry shrimps on the bed and behind the curtains. 3. Dirty curtains and telephone set. 4. Had to request slippers and soap.
눇The location is perfect.
July 17, 2017

Salim
Oman
8.8

“As above”
- • Family with young children
- • Classic Triple Room with City View
- • Stayed 8 nights
- • Submitted from a mobile device
눉The location, facilities and staff
눇As normal this hotel is my best place to stay in Makkah and I have asked for a membership and I wonder if you could help please
July 17, 2017

Mohammed
India
7.5

“Very good location and the best restaurant”
- • Couple
- • Classic Triple Room with City View
- • Stayed 2 nights
- • Submitted from a mobile device
눉Washroom could have much more spacious and should keep clean throughout . Laundry service is not up to the standard ....
눇Excellent location near Masjid Al Haram... Food is awesome
July 16, 2017

Mozaffarul
Saudi Arabia
7.1

“my day with zam-zam”
- • Solo traveler
- • Classic Twin Room with City View
- • Stayed 1 night
눉poor breakfast materials
눇prime location
July 16, 2017

Syed
Saudi Arabia
6.3

“The hotel was not worth of including parking charges. Breakfast is also not that great but good”
- • Family with young children
- • Executive Suite with Kaaba View
- • Stayed 2 nights
- • Submitted from a mobile device
눉Only one bathroom in suite and very small. Not comfortable at all.
눇charged for parking which was not mentioned at the time if booking.
July 16, 2017

ABUTHALIB
Saudi Arabia
Age group: 35 – 44
9.2

Wonderful
- • Leisure trip
- • Family with young children
- • Classic Triple Room with City View
- • Stayed 2 nights
눇Excellent location and Family friendly
July 16, 2017

Tahir
Saudi Arabia
Age group: 45 – 54
10

Exceptional
- • Leisure trip
- • Family with young children
- • Executive Suite with Kaaba View
- • Stayed 1 night
눉Nothing
눇Me and my family found that Pullman Zam Zam hotel was very good and we enjoy our staying there , in future we will use the same property for our stay in Makkah
July 16, 2017

JMSKF
Saudi Arabia
Age group: 25 – 34

3 helpful votes
6.7

“Not a 5 star hotel as per rooms( poorly maintained).... but 5 Star breakfast”
- • Leisure trip
- • Family with young children
- • Executive Suite with Kaaba View (5 Adults)
- • Stayed 1 night
눉The rooms are not maintained well, the executive 2 bedroom suite was cramped in space for 5 people with only one bathroom and nothing like that of a suite... Cracked walls and poorly maintained wall edges, ill maintained toilets and over used furniture.....falls short on the 5 star claim in the rooms department. The room had The Hotel lifts are even a greater headache...not available on multiple times, despite having 10 elevators...
눇The Location of the Hotel is splendid., right in-front of the Masjid Al Haram The breakfast is top class with a lot of variety. The Hotel staff is very friendly & polite.
July 15, 2017

Sami
United States of America
4.6

“Not as expected. ”
- • Family with young children
- • Classic Twin Room with City View
- • Stayed 3 nights
- • Submitted from a mobile device
눉See above.
눇Only the location . The staff tried hard to be nice. rooms were not dean at all. The curtains turned black. the phones were dirty, one of the room smiled very bad on the Second day we found dried shrimp in two locations . on the bed and behind the curtain. The first day we went to bed at 7.00AM and the cleaner continued knocking the door at 9.00 AM to clean the room.
July 15, 2017

Omar
Saudi Arabia
3.3

Poor
- • Leisure trip
- • Family with young children
- • Classic Twin Room with City View
- • Stayed 2 nights
- • Submitted from a mobile device
눉Poor rooms, poor restaurants readnes, crouded elevators, bad reception welcoming
July 14, 2017

Babtain
Saudi Arabia
6.3

“Mecca experience”
- • Leisure trip
- • Family with young children
- • Deluxe Twin Room with Partial Kaaba View
- • Stayed 1 night
- • Submitted from a mobile device
눉Staff handling customers is poor, front desk persons shouting and not polit, outrageous!!!
눇Staff need a lot of training

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