Name: Pullman ZamZam Makkah
Address: Abraj Albait Complex, 21955 Mecca, Saudi Arabia, Abraj Albait Complex, Makkah Al Mukarramah Province, 21955, Saudi Arabia
Price range: Prices for upcoming dates start at $103 per night (We Price Match)
Rating: 7.5

Info & prices
Facilities
House rules
The fine print
Guest reviews (18,332)

Hotel Pullman ZamZam Makkah

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

Abraj Albait Complex, 21955 Mecca, Saudi Arabia – Great location - show map

A bed or beds in a room at Pullman ZamZam Makkah

A restaurant or other place to eat at Pullman ZamZam Makkah

The lobby or reception area at Pullman ZamZam Makkah

A certificate, award, sign, or other document on display at Pullman ZamZam Makkah

A television and/or entertainment center at Pullman ZamZam Makkah

*9.8* Masjid Al Haram: only 4 minutes away! (900 feet by foot)

*9.3* Abraj Al Bait: only 2 minutes away! (350 feet by foot)

Location, breakfast, building, shopping, hair cutting shops. I would appreciate if you could place signs near elevators to guide guests the location of Bazar, hair utting shops location on _B1. When I was there first time I was confused for many days, until I found shops, hair shops. But hotel management should think about it that most of the guests come first time in their lifetime.

Syed

United States of America

Good location especially for elderly. Professional staff. Cheaper than many at simlar locations.

Maooz

Saudi Arabia

Breakfast is good, but the breakfast room is too small and crowdy specially our stay was at the pick season. Staff is very nice and hepfull. Rooms are big.

Amrel_farouk

Egypt

The rooms are very good and spacious. Near to Haram and the staff is also very good. Value for Money.

Mujtaba

Saudi Arabia

The location and Kaaba view was awesome Breakfast was good Food variety was fine Friendly staff

Ahmed

Saudi Arabia

Close to Haram, Clean, comfortable and they provided wheel chair to elders when required but with 100sar guarantee deposit.

Yemen

Location can't be beat. Rooms are nice. Thermostat didn't work though.

Fawaz

United States of America

Upon arrival the room didn't meet my expectation and the manager Fahad made sure to change the room to my family's liking. The cleaning stuff were very helpful and often asked us if we needed anything.

Abedak

United States of America

Hotel is fresh..neat and clean.. hotel staff are also good.. I got heram view room..love it

Sabbir

Bangladesh

The staff are incredibly friendly. Love the room. The breakfasts has several option.

Farhana

Indonesia

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8.8

Great location!

What guests loved the most:
“Location, breakfast, building, shopping, hair cutting shops. I would appreciate if you could place signs near elevators to guide guests the location of Bazar, hair utting shops location on _B1.”

Syed United States of America
“Good location especially for elderly. Professional staff. Cheaper than many at simlar locations.”

Maooz Saudi Arabia
“Breakfast is good, but the breakfast room is too small and crowdy specially our stay was at the pick season. Staff is very nice and hepfull. Rooms are big.”

Amrel_farouk Egypt
“The rooms are very good and spacious. Near to Haram and the staff is also very good. Value for Money.”

Mujtaba Saudi Arabia
“The location and Kaaba view was awesome Breakfast was good Food variety was fine Friendly staff”

Ahmed Saudi Arabia
“Close to Haram, Clean, comfortable and they provided wheel chair to elders when required but with 100sar guarantee deposit.”

Yemen Yemen
“Location can't be beat. Rooms are nice. Thermostat didn't work though.”

Fawaz United States of America
“Upon arrival the room didn't meet my expectation and the manager Fahad made sure to change the room to my family's liking.”

Abedak United States of America
“Hotel is fresh..neat and clean.. hotel staff are also good.. I got heram view room..love it”

Sabbir Bangladesh
“The staff are incredibly friendly. Love the room. The breakfasts has several option.”

Farhana Indonesia

Pullman ZamZam Makkah is located just a few feet away from the Holy Mosque and offers luxurious studios and suites. It features a restaurant and views of the city and the Kaaba. Masjid Al Haram is 350 feet away. Guests can enjoy free WiFi in all areas of the hotel.

All the units at Zamzam are air-conditioned and elegantly decorated. They include a seating area with satellite TV and work desk. They also have a mini fridge and a safety deposit box. Some rooms feature Haram/Kaaba views. Guests can enjoy a buffet breakfast or choose to be served in the privacy of their rooms.

For lunch and dinner it is possible to taste the gourmet cuisine at the hotel restaurant or explore the variety of local restaurants.

A 24-hour reception and a car rental are available at Pullman ZamZam Makkah. Currency exchange services and an ATM are also offered on-site.

King Abdulaziz International Airport is 62 mi away. Parking is available onsite.

This is our guests' favorite part of Mecca, according to independent reviews.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

We speak your language!

Pullman ZamZam Makkah has been welcoming Booking.com guests since Dec 19, 2011
Hotel chain/brand: Pullman Hotels and Resorts

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Most popular facilities

Parking

Family rooms

Airport shuttle

Restaurant

Non-smoking rooms

Room service

Currency Exchange: Need local currency? This property has currency exchange on site.

Bookers love...

“reception staff”
254 related reviews

“excellent location”
142 related reviews

“friendly staff”
106 related reviews

“boutique style”

Located in the best-rated area in Mecca, this hotel has an excellent location score of 8.8

Breakfast Info

Full English/Irish

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Checkin day

Checkin month

Checkout day

Checkout month

Availability

When would you like to stay at Pullman ZamZam Makkah?

Check-in date

Check-out date

Rooms

Adults

Children

Sleeps	Room Type
Max adults: 4	Classic Quadruple Room with City View 4 twin beds
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 4	Junior Suite with City View 1 full bed
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Max adults: 3	Deluxe Twin Room with Partial Kaaba View 2 twin beds
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Max adults: 3	Superior Twin Room with Partial Haram View 2 twin beds
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Max adults: 3	Classic Twin Room with City View 2 twin beds
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Max adults: 5	Executive Suite with Kaaba View Living room: 1 sofa bed Bedroom 2: 1 king bed Bedroom 3: 2 twin beds
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Max adults: 5	Presidential Suite with Partial Kaaba View Bedroom 1: 2 twin beds Bedroom 2: 1 full bed
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Max adults: 5	Presidential Suite with Partial Haram View Bedroom 1: 1 full bed Bedroom 2: 2 twin beds
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Max adults: 5	Presidential Suite with City View Bedroom 1: 2 twin beds Bedroom 2: 1 full bed
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4 reasons to choose Pullman ZamZam Makkah

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

An Inside Look at Pullman ZamZam Makkah

Amidst the grandeur of the Abraj Al Bait complex, 1,315 spacious suites and deluxe rooms offer in-room audio of prayer services at Masjid al-Haram. These elegant and luxuriously furnished units will offer you an incredibly comfortable stay.

Hotel surroundings

–

What's nearby *

Abraj Al Bait Mall
0 miles
Abraj Al Bait
0.1 miles
Masjid Al Haram King Abdul Aziz Gate
0.1 miles
Masjid Al Haram Ajyad Gate
0.1 miles
Masjid Al Haram King Abdullah Expension Gate
0.1 miles
Zamzam Well
0.2 miles
Masjid Al Haram
0.2 miles
Masjid Al Haram King Fahd Gate
0.2 miles
Masjid Al Haram Al Marwa Gate
0.4 miles
King Abdullah Zamzam Water Project
2.1 miles

Restaurants & Markets *

BIn Dawood Supermarket
0 miles

Closest Airports *

Ta'if Regional Airport
46.4 miles
King Abdulaziz International Airport
46.7 miles

Al Zahra Restaurant

Food: International

House rules Pullman ZamZam Makkah takes special requests – add in the next step!

Check-in

From 5:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children of all ages are welcome.

Children 6 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

0 - 3 years	Can use a crib when requested	FREE
0 - 3 years	Can use an extra bed when requested	SAR 150 per child, per night
4+ years	Can use an extra bed when requested	SAR 150 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

American Express Visa Mastercard Diners Club Pullman ZamZam Makkah accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that the credit card holder should match the same guest name upon check-in.

During the month of Ramadan, starting from the 6th of May until the 3rd of June, Breakfast meal will be replaced by Ramadan Iftar, and Diner meal will be replaced by Suhor

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests staying at Pullman ZamZam Makkah can enjoy a highly-rated breakfast during their stay (guest review score: 7.1).

Breakfast option(s) include:
- Full English/Irish
From the nearest airport, you can get to Pullman ZamZam Makkah by:
- Car 1h
Pullman ZamZam Makkah has 1 restaurant:
- Al Zahra Restaurant
Check-in at Pullman ZamZam Makkah is from 5:00 PM, and check-out is until 12:00 PM.
The following parking options are available to guests staying at Pullman ZamZam Makkah (subject to availability):
- Parking
- On-site parking
Room options at Pullman ZamZam Makkah include:
- Quad
- Suite
- Triple
The prices at Pullman ZamZam Makkah may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

“Location, breakfast, building, shopping, hair cutting shops. I would appreciate if you could place signs near elevators to guide guests the location of Bazar, hair utting shops location on _B1. When I was there first time I was confused for many days, until I found shops, hair shops. But hotel management should think about it that most of the guests come first time in their lifetime. ”

“Upon arrival the room didn't meet my expectation and the manager Fahad made sure to change the room to my family's liking. The cleaning stuff were very helpful and often asked us if we needed anything.”

See all guest reviews for Pullman ZamZam Makkah

Newest Reviews for Pullman ZamZam Makkah

Reviewed: March 15, 2020

Anonymous
Pakistan
4.2

Disappointing
- • Family with young children
- • Stayed 7 nights
- • Submitted from a mobile device
Staff wasnt nice. All equipment inside the room wasnt working and they wouldnt come to fix it. Only two lifts were working and the rest were purposely stopped for no reason.
Only location was good

Stayed in March 2020
Reviewed: March 14, 2020

Horup
United Kingdom
10

“Extremely pleasantly stay”
- • Family with young children
- • Stayed 4 nights
- • Submitted from a mobile device
Abdur Rahman was a fantastic employee a friendly helpful and always cheerful room attendant. His gracious smile and willingness to go that extra mile is a testiment to him.

Stayed in February 2020
Reviewed: March 14, 2020

Anonymous
Saudi Arabia
6.3

Pleasant
- • Leisure trip
- • Family with young children
- • Stayed 3 nights
- • Submitted from a mobile device
Bathrooms not clean at checkin, toiletries missing. Just two or three elevators for the whole hotel (gets very crowded and inconvenient). In serious need of maintenance, carpets, TV, tables etc need replacement. (Keeping in mind that we stayed at the presidential suite).

Stayed in February 2020
Reviewed: March 12, 2020

علي
Saudi Arabia
2.0

Very Poor
- • Leisure trip
- • Family with young children
- • Stayed 4 nights
- • Submitted from a mobile device
I would think it was near harm but it was faraway harm

Stayed in March 2020
Reviewed: March 12, 2020

Sharul
Malaysia

2 helpful votes
1.0

Very Poor
- • Leisure trip
- • Group
- • Stayed 2 nights
NO RESPONSE FROM HOTEL WITH REGARDS OUR REQUEST TO OPEN THE BOOKING DATE DUE TO COVID19 ISSUES. STILL, WAITING AND HOPING FOR THE HOTEL MANAGEMENT TO RESPONSE.
FAST RESPONSE ON THE QUERY

Stayed in March 2020
Reviewed: March 11, 2020

Aliyu
Nigeria
8.0

Very Good
- • Couple
- • Stayed 8 nights
- • Submitted from a mobile device
Nothing
Affordable restaurant

Stayed in February 2020
Reviewed: March 10, 2020

Anonymous
Saudi Arabia
7.5

Good
- • Leisure trip
- • Family with young children
- • Stayed 2 nights
- • Submitted from a mobile device
Nil
Cleaning

Stayed in March 2020
Reviewed: March 10, 2020

Sufyan
Saudi Arabia
10

Exceptional
- • Leisure trip
- • Family with young children
- • Stayed 4 nights
- • Submitted from a mobile device
Very good staff mishaal is one of the best In restaurant al accor lounge farouq was a very good host

Stayed in March 2020
Reviewed: March 10, 2020

Syed
United States of America

1 helpful vote
9.0

Awesome
- • Family with young children
- • Stayed 6 nights
- • Submitted from a mobile device
That building needs some repairs. I was in that hotel during October, last year. Water was leaking from toilette water tank. I wrote about that. This time I was in different rooms (again 2 rooms) and I noticed water was leaking in that rooms too. #2,, they do not operate all the elevators from floors to the P11. They operate only 3 out of six elevators. At least during breakfast hours and prayer time, all six elevators should operate. Many elevators light indicators for floor were not working. Guests were confused which floor is this because they do not see floor numbers lights on elevators. Otherwise everything was great. I like Qahwa /dates tradition after zuhar prayer. Qahwa man, Ishaq was doing great job by offering Qahwa and dates with smiling face.
Location, breakfast, building, shopping, hair cutting shops. I would appreciate if you could place signs near elevators to guide guests the location of Bazar, hair utting shops location on _B1. When I was there first time I was confused for many days, until I found shops, hair shops. But hotel management should think about it that most of the guests come first time in their lifetime.

Stayed in March 2020
Reviewed: March 10, 2020

Anonymous
United States of America
7.1

Good
- • Family with young children
- • Stayed 4 nights
- • Submitted from a mobile device
Lift systems are very poor , room longs aren’t clean I Have seen cigarette on the floor same wasn’t clean until my stay
Rooms are big

Stayed in March 2020
Reviewed: March 9, 2020

Atif
Saudi Arabia
5.0

Fair
- • Leisure trip
- • Family with young children
- • Stayed 1 night
Room was not clean specially bathroom , and as a whole carpet and drapes were dirty
Location ,

Stayed in March 2020
Reviewed: March 8, 2020

Maooz
Saudi Arabia
8.0

Very Good
- • Family with young children
- • Stayed 6 nights
- • Submitted from a mobile device
Nothing specific.
Good location especially for elderly. Professional staff. Cheaper than many at simlar locations.

Stayed in March 2020
Reviewed: March 8, 2020

Abdulmajjed
Saudi Arabia
5.8

Okay
- • Family with young children
- • Stayed 3 nights
- • Submitted from a mobile device
The property was freaking dirty it makes me disappointed because it’s a 5 star hotel, the bathroom’s wasn’t clean, when you call the reception from the room they will not answer you!!. The breakfast is not good abd it has a disgusting smell.
The property is close to the harram, it has a living room.

Stayed in March 2020
Reviewed: March 8, 2020

Salman
Saudi Arabia
10

“Excellent, good value for money, very memorable stay.”
- • Leisure trip
- • Family with young children
- • Stayed 3 nights
I think the lifts from P11 (reception floor) need all to be working, specially during prayer time it gets crowded and more lifts need to work, I think they have some lifts not working on purpose.
Very good location, clean rooms, good room service, Mall, Food places were in the same building which was a great +. Overall experience great, highly recommended

Stayed in March 2020
Reviewed: March 8, 2020

Atik
Bangladesh
1.0

“Disappointed”
- • Family with young children
- • Stayed 7 nights
- • Submitted from a mobile device
Room service was not available regularly. Didn't give us any glass to drink water. Knocked my door while I was using " Do not disturb " . Tiles are broken beside sofa in room 344. There are two nails come out from sofa that makes scar on my leg. Water not supplied regularly. Reception didn't receive call for several time.
Good location.

Stayed in March 2020

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Hotel Pullman ZamZam Makkah

Pullman ZamZam Makkah This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Most popular facilities

Bookers love...

Breakfast Info

Loyal Customers

Availability

4 reasons to choose Pullman ZamZam Makkah

Why book with us?

Hotel surroundings

What's nearby *

Restaurants & Markets *

Closest Airports *

Most Popular Landmarks *

Al Zahra Restaurant

See availability Facilities of Pullman ZamZam Makkah

Most popular facilities

Pets

Food & Drink

Internet

Parking

Transportation

Front Desk Services

Cleaning Services

Business Facilities

Safety & Security

General

Languages Spoken

See availability House rules Pullman ZamZam Makkah takes special requests – add in the next step!

See availability The fine print

FAQs about Pullman ZamZam Makkah

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Does Pullman ZamZam Makkah have a restaurant on site?

What are the check-in and check-out times at Pullman ZamZam Makkah?

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Pullman ZamZam Makkah

Facilities of Pullman ZamZam Makkah

House rules Pullman ZamZam Makkah takes special requests – add in the next step!

The fine print