Name: Pullman ZamZam Makkah
Address: Abraj Albait Complex, 21955 Mecca, Saudi Arabia, Abraj Albait Complex, Makkah Al Mukarramah Province, 21955, Saudi Arabia
Price range: Prices for upcoming dates start at $89 per night (We Price Match)
Rating: 7.5

Room Info & Price
Facilities
House Rules
The Fine Print
Guest Reviews (17,247)

Hotel Pullman ZamZam Makkah

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

Abraj Albait Complex, 21955 Mecca, Saudi Arabia –

*9.9* Masjid Al Haram: only 4 minutes away! (900 feet by foot)

*9.3* Abraj Al Bait: only 2 minutes away! (350 feet by foot)

Traveler photo of Mecca

June 12, 2016

Housekeeping services were excellent. Very clean and neat. Very nice and humble people.

Mohammad, Mauritius

All people are amazing start from the reception and the portals .. All are amazing. They make me very early check-in..and late check out...they give a big room than I selected.... And special thanks to the portal Jane Alam...is very kind and helpful... Thanks Jane Alam.

Drahmedrabea, Kuwait

The staff in the reception did their best to give us the suitable suit

Laila, Saudi Arabia

Kaaba view from room 1 was definitely good. Location and approach to haram is easy.

Muhammad, Saudi Arabia

Staff were generally helpful. If you wanna stay in clock tower and looking for a reasonable price then this hotel meets those requirements.

Ruhelur, Saudi Arabia

I had a very bad experience this time, room is not clean and also very small. Check out staff did not provide any grace period.

Mahaboob, Saudi Arabia

everything was perfect and seems to be one of the greatest hotels in Mekka, it is near to the Haram and near to the mall and restaurants

Mohammed, United Arab Emirates

the place is so close to Haram. everything you need is on the shopping center under the hotel. the people in the reciption and the room service are so helpfull and nice ones.

Mohammad, Saudi Arabia

The reception staff were superb. Mr Nawaf was more than welcoming and made our stay very comfortable.

Adzk82, South Africa

The location is excellent, the shopping Mall is having good variety of shops

Abdullah, Saudi Arabia

8.8

Great location!

What guests loved the most:
“Housekeeping services were excellent. Very clean and neat. Very nice and humble people.”

Mohammad Mauritius
“All people are amazing start from the reception and the portals .. All are amazing. They make me very early check-in..and late check out...they give a big room than I selected.... ”

Drahmedrabea Kuwait
“The staff in the reception did their best to give us the suitable suit”

Laila Saudi Arabia
“Kaaba view from room 1 was definitely good. Location and approach to haram is easy.”

Muhammad Saudi Arabia
“Staff were generally helpful. If you wanna stay in clock tower and looking for a reasonable price then this hotel meets those requirements.”

Ruhelur Saudi Arabia
“I had a very bad experience this time, room is not clean and also very small. Check out staff did not provide any grace period.”

Mahaboob Saudi Arabia
“everything was perfect and seems to be one of the greatest hotels in Mekka, it is near to the Haram and near to the mall and restaurants”

Mohammed United Arab Emirates
“the place is so close to Haram. everything you need is on the shopping center under the hotel. the people in the reciption and the room service are so helpfull and nice ones.”

Mohammad Saudi Arabia
“The reception staff were superb. Mr Nawaf was more than welcoming and made our stay very comfortable.”

Adzk82 South Africa
“The location is excellent, the shopping Mall is having good variety of shops”

Abdullah Saudi Arabia

Get the celebrity treatment with world-class service at Pullman ZamZam Makkah

One of our best sellers in Mecca! Pullman ZamZam Makkah is located just a few feet away from the Holy Mosque and offers luxurious studios and suites. It features a restaurant and views of the city and the Kaaba. Masjid Al Haram is 350 feet away. Guests can enjoy free WiFi in all areas of the hotel.

All the units at Zamzam are air-conditioned and elegantly decorated. They include a seating area with satellite TV and work desk. They also have a mini fridge and a safety deposit box. Some rooms feature Haram/Kaaba views. Guests can enjoy a buffet breakfast or choose to be served in the privacy of their rooms.

For lunch and dinner it is possible to taste the gourmet cuisine at the hotel restaurant or explore the variety of local restaurants.

A 24-hour reception and a car rental are available at Pullman ZamZam Makkah. Currency exchange services and an ATM are also offered on-site.

King Abdulaziz International Airport is 62 mi away. Parking is available onsite.

This is our guests' favorite part of Mecca, according to independent reviews.

This property also has one of the top-rated locations in Mecca! Guests are happier about it compared to other properties in the area.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

We speak your language!

Pullman ZamZam Makkah has been welcoming Booking.com guests since Dec 19, 2011
Hotel Chain: Pullman Hotels and Resorts

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Brilliant!

Most Popular Facilities

Parking

Family rooms

Free WiFi

Airport shuttle

Restaurant

Non-smoking rooms

Currency Exchange: Need local currency? This property has currency exchange on site.

Guests Love...

“reception staff”
229 related reviews

“breakfast buffet”
184 related reviews

“excellent location”
123 related reviews

“boutique style”

Located in guests' favorite area of Mecca, this hotel has an excellent location score of 8.8.

Breakfast Info

Full English/Irish

Free WiFi

Parking available at hotel

Loyal Customers

There are more repeat guests here than most other properties.

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When would you like to stay at Pullman ZamZam Makkah?

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Rooms

Adults

Children

Sleeps	Room Type
+ Max adults: 4 Max children: 1 (up to years of age)	Classic Quadruple Room with City View 4 twin beds	Show prices
Start of dialog content 댴 Private bathroom This spacious, air-conditioned room offers 02 single beds + 02 Extra Beds ( Roll-away beds ) , a flat-screen TV, a mini-bar, Tea/coffee making facility a telephone and a safety deposit box. The bathroom is fitted with bath or shower, free toiletries and hairdryer. Room Facilities: • Minibar • Bathtub • Safe • Telephone • Air conditioning • Hairdryer • Free toiletries • Toilet • Private Bathroom • Satellite channels • Bathtub or shower • Carpeted • Flat-screen TV • View • Wake-up service • Electric kettle • Wardrobe or closet • City view Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Junior Suite with City View 1 full bed	Show prices
Start of dialog content 댴 Private bathroom This spacious, air-conditioned suite offers a flat-screen TV, a mini-bar, Tea /coffee making facility, a telephone and a safety deposit box. The bathroom is fitted with bath or shower, free toiletries and hairdryer, 2 roll away beds will be added in the Living room Room Facilities: • Minibar • Bathtub • Safe • Telephone • Air conditioning • Hairdryer • Free toiletries • Toilet • Private Bathroom • Satellite channels • Bathtub or shower • Carpeted • Flat-screen TV • View • Wake-up service • Electric kettle • Wardrobe or closet • City view Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 3 Max children: 1 (up to years of age)	Deluxe Twin Room with Partial Kaaba View 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom This spacious, air-conditioned room offers 2 single beds + 1 Extra bed (Roll away), a flat-screen TV, a mini-bar, Tea/coffee making facility a telephone and a safety deposit box. The bathroom is fitted with bath or shower, free toiletries and hairdryer. Room Facilities: • Minibar • Bathtub • Safe • Telephone • Air conditioning • Hairdryer • Free toiletries • Toilet • Private Bathroom • Satellite channels • Bathtub or shower • Carpeted • Interconnecting room(s) available • Flat-screen TV • View • Wake-up service • Electric kettle • Wardrobe or closet • Landmark view Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 3 Max children: 1 (up to years of age)	Superior Twin Room with Partial Haram View 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom This spacious, air-conditioned room offers 2 single beds +1 Extra bed ( Roll-away ) a flat-screen TV, a mini-bar, Tea/coffee making facility, a telephone and a safety deposit box. The bathroom is fitted with bath or shower, free toiletries and hairdryer. Room Facilities: • Minibar • Bathtub • Safe • Telephone • Air conditioning • Hairdryer • Free toiletries • Toilet • Private Bathroom • Satellite channels • Bathtub or shower • Carpeted • Interconnecting room(s) available • Flat-screen TV • View • Wake-up service • Electric kettle • Wardrobe or closet Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 3 Max children: 1 (up to years of age)	Classic Twin Room with City View 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom Featuring a city view, this spacious, air-conditioned room offers 2 Single beds + 1 Extra bed ( Roll-away bed ) a flat-screen TV, a mini-bar, Tea/coffee making facility, a telephone and a safety deposit box. The bathroom is fitted with bath or shower, free toiletries and hairdryer. Room Facilities: • Minibar • Bathtub • Safe • Telephone • Air conditioning • Hairdryer • Free toiletries • Toilet • Private Bathroom • Satellite channels • Bathtub or shower • Carpeted • Interconnecting room(s) available • Flat-screen TV • View • Wake-up service • Electric kettle • Wardrobe or closet • City view Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
× 5 + Max adults: 5 Max children: 2 (up to years of age)	Executive Suite with Kaaba View 2 twin beds and 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Air-conditioned suite featuring a view of the holy Kaaba. It offers 2 bed rooms, one with a double bed and one with two twin beds + a living room ,one Extra bed will be added in the Living room for the fifth person, a satellite flat screen TV, a mini fridge, Tea/coffee making facility. The bathroom offers a bath or shower, hairdryer and complimentary toiletries. Room Facilities: • Minibar • Bathtub • Safe • Telephone • Air conditioning • Hairdryer • Free toiletries • Toilet • Private Bathroom • Satellite channels • Bathtub or shower • Carpeted • Flat-screen TV • View • Wake-up service • Electric kettle • Wardrobe or closet • Landmark view Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
× 5 + Max adults: 5 Max children: 2 (up to years of age)	Presidential Suite with Partial Kaaba View 2 twin beds and 1 full bed	Show prices
Start of dialog content 댴 Private bathroom Air-conditioned spacious suite featuring a partial Kaaba view. It offers 2 bedrooms one with King size bed and one with two twin beds, 1 Extra bed (roll away) will be added in the living room, satellite flat screen TV, a mini fridge, Tea/coffee making facility, The 2 bathrooms offers a bath or shower, hairdryer and complimentary toiletries. Room Facilities: • Minibar • Bathtub • Safe • Telephone • Air conditioning • Hairdryer • Free toiletries • Toilet • Private Bathroom • Satellite channels • Bathtub or shower • Carpeted • Flat-screen TV • View • Wake-up service • Electric kettle • Wardrobe or closet • Landmark view Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
× 5 + Max adults: 5 Max children: 2 (up to years of age)	Presidential Suite with Partial Haram View 2 twin beds and 1 full bed	Show prices
Start of dialog content 댴 Private bathroom Air-conditioned spacious suite featuring a partial Haram view. It offers 2 bedrooms one with King size bed and one with two twin beds, 1 Extra bed ( roll-away) will be added in The living room, satellite flat screen TV, a minifridge, Tea/coffee making facility The bathroom offers a bath or shower, hairdryer and complimentary toiletries. Room Facilities: • Minibar • Bathtub • Safe • Telephone • Air conditioning • Hairdryer • Free toiletries • Toilet • Private Bathroom • Satellite channels • Bathtub or shower • Carpeted • Flat-screen TV • View • Wake-up service • Electric kettle • Wardrobe or closet • Landmark view Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
× 5 + Max adults: 5 Max children: 2 (up to years of age)	Presidential Suite with City View 2 twin beds and 1 full bed	Show prices
Start of dialog content 댴 Private bathroom Air-conditioned spacious suite featuring views of the city. It offers 2 bedrooms one with King size bed and one and two twin beds, one extra bed will be add in The living room, satellite flat screen TV, a mini fridge. The 2 bathrooms offers a bath or shower, hairdryer and complimentary toiletries. Room Facilities: • Minibar • Bathtub • Safe • Telephone • Air conditioning • Hairdryer • Free toiletries • Toilet • Private Bathroom • Satellite channels • Bathtub or shower • Carpeted • Flat-screen TV • View • Wake-up service • Electric kettle • Wardrobe or closet • City view Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content

Just booked in Mecca: 34 hotels like Pullman ZamZam Makkah were just booked

4 Reasons to Choose Pullman ZamZam Makkah

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

An Inside Look at Pullman ZamZam Makkah

Amidst the grandeur of the Abraj Al Bait complex, 1,315 spacious suites and deluxe rooms offer in-room audio of prayer services at Masjid al-Haram. These elegant and luxuriously furnished units will offer you an incredibly comfortable stay.

Hotel surroundings – Guests loved walking around the neighborhood!

Closest Landmarks

Abraj Al Bait Mall
0 miles
Abraj Al Bait
0.1 miles
Masjid Al Haram King Abdul Aziz Gate
0.1 miles
Masjid Al Haram Ajyad Gate
0.1 miles
Masjid Al Haram King Abdullah Expension Gate
0.1 miles
Zamzam Well
0.2 miles
Masjid Al Haram
0.2 miles
Masjid Al Haram King Fahd Gate
0.2 miles
Masjid Al Haram Al Marwa Gate
0.4 miles
King Abdullah Zamzam Water Project
2.1 miles

Restaurants & Markets

BIn Dawood Supermarket
0 miles

Closest Airports

Ta’if Airport
46.4 miles
King Abdulaziz Airport
46.7 miles

What Travelers Love About This Location

“The location, its so convenient.”

Adnan

Saudi Arabia

8.3

“Proximity to Masjid Al Haram.”

Mushtaq

Saudi Arabia

8.3

“Professional staff, excellent breakfast and perfect location if you are coming for umrah.”

Salman

Saudi Arabia

8.3

Are you missing any information about this area?

Brilliant!

1 Restaurant On Site

Al Zahra Restaurant

Food: International

Open for: Breakfast, Lunch, Dinner

Menu: Buffet

House Rules Pullman ZamZam Makkah takes special requests – add in the next step!

Check-in

From 5:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

Free! One child under 6 years stays free of charge when using existing beds.

Free! One child under 2 years stays free of charge in a crib.

One older child or adult is charged SAR 250 per person per night in an extra bed.

The maximum number of cribs in a room is 1.

The maximum number of extra beds in a room is 1.

Any type of extra bed or crib is upon request and needs to be confirmed by management.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Pullman ZamZam Makkah accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

Please note that the credit card holder should match the same guest name upon check-in.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

“All people are amazing start from the reception and the portals .. All are amazing. They make me very early check-in..and late check out...they give a big room than I selected.... And special thanks to the portal Jane Alam...is very kind and helpful... Thanks Jane Alam.”

Drahmedrabea

Kuwait

“the place is so close to Haram. everything you need is on the shopping center under the hotel. the people in the reciption and the room service are so helpfull and nice ones.”

Mohammad

See all guest reviews for Pullman ZamZam Makkah

Newest Reviews for Pullman ZamZam Makkah

Reviewed: November 17, 2018

Anonymous
Saudi Arabia
6.3

“Not upto our expectations!”
- • Couple
- • Classic Twin Room with City View
- • Stayed 1 night
- • Submitted from a mobile device
It’s badly in need of renovation .. washrooms are also not upto mark as compared to other five star hotels, not many sockets are available in the room, hardly two I guess, room curtains were stuck, very poor lighting in the room.
location is the only plus as it’s very near to Haram, breakfast was good.

Stayed in November 2018
Reviewed: November 17, 2018

Mohammad
Mauritius
7.9

Good
- • Leisure trip
- • Family with young children
- • Classic Twin Room with City View
- • Stayed 5 nights
- • Submitted from a mobile device
Restaurant staffs need to be more friendly and entertaining. I got the feeling that guests are looked as a burden to them. Lift going from/to Haram and Food Court was quite confusing at times without proper notice board explaining the use of same.
Housekeeping services were excellent. Very clean and neat. Very nice and humble people.

Stayed in November 2018
Reviewed: November 17, 2018

Huda
Saudi Arabia
7.9

“My stay was wonderful”
- • Leisure trip
- • Family with young children
- • Superior Twin Room with Partial Haram View
- • Stayed 1 night
- • Submitted from a mobile device
Pressure on the elevator
Breakfast and service

Stayed in November 2018
Reviewed: November 17, 2018

Syed
Saudi Arabia
7.9

Good
- • Leisure trip
- • Family with young children
- • Classic Quadruple Room with City View
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Over all good

Stayed in November 2018
Reviewed: November 17, 2018

Heba
Saudi Arabia
10

Exceptional
- • Couple
- • Classic Twin Room with City View
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast
Reception staff friendly

Stayed in November 2018
Reviewed: November 17, 2018

Shabbir
India
5.8

“Ur staff is saudi n he things he is the owner of place”
- • Family with young children
- • Classic Twin Room with City View
- • Stayed 2 nights
- • Submitted from a mobile device
Ur staff at reception no manners

Stayed in November 2018
Reviewed: November 17, 2018

Shamsa
United Arab Emirates
10

Exceptional
- • Leisure trip
- • Couple
- • Classic Twin Room with City View
- • Stayed 2 nights
- • Submitted from a mobile device
The breakfast
Everything

Stayed in November 2018
Reviewed: November 16, 2018

Omar
Saudi Arabia
8.3

Very Good
- • Leisure trip
- • Group of friends
- • Classic Twin Room with City View
- • Stayed 2 nights
- • Submitted from a mobile device
The reservation staff assistance and attitude

Stayed in November 2018
Reviewed: November 16, 2018

Drahmedrabea
Kuwait
Age group: 35 – 44
10

Exceptional
- • Leisure trip
- • Solo traveler
- • Classic Twin Room with City View
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
All people are amazing start from the reception and the portals .. All are amazing. They make me very early check-in..and late check out...they give a big room than I selected.... And special thanks to the portal Jane Alam...is very kind and helpful... Thanks Jane Alam.

Stayed in November 2018
Reviewed: November 16, 2018

Anonymous
Saudi Arabia

1 helpful vote
8.3

Very Good
- • Leisure trip
- • Family with young children
- • Classic Twin Room with City View
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast quality was not good
excellent Location

Stayed in November 2018
Reviewed: November 15, 2018

Mohamed
Egypt
4.6

Disappointing
- • Business trip
- • Solo traveler
- • Classic Twin Room with City View
- • Stayed 1 night
- • Submitted from a mobile device
Complicated entrance couldn’t access to easily and I got lost for 3 hours, also they charged me very high parking rate for my car which is two third or more of the room rate, I also faced a critical issue when they wrongly brought another car instead of mine and this caused me delaying in catching my flight really it was a miserable and unbelievable situation
Cleanliness

Stayed in November 2018
Reviewed: November 15, 2018

Laila
Saudi Arabia

1 helpful vote
10

“My favorite hotel ”
- • Family with young children
- • Presidential Suite with Partial Kaaba View
- • Stayed 3 nights
- • Submitted from a mobile device
The staff in the reception did their best to give us the suitable suit

Stayed in November 2018
Reviewed: November 15, 2018

Jafar
United Arab Emirates

1 helpful vote
7.1

Good
- • Leisure trip
- • Solo traveler
- • Classic Twin Room with City View
- • Stayed 1 night
- • Submitted from a mobile device
Reception staff treatment and response is very poor. Used to be better.
Location

Stayed in November 2018
Reviewed: November 15, 2018

Anonymous
United Arab Emirates
10

“Excellent and satisfactory ”
- • Family with young children
- • Classic Twin Room with City View
- • Stayed 7 nights
- • Submitted from a mobile device
Nothing
Everything

Stayed in November 2018
Reviewed: November 14, 2018

Muhammad Kamran Ali
Saudi Arabia
Age group: 35 – 44
5.0

“Pullman Zamzam executive suite review”
- • Family with young children
- • Executive Suite with Kaaba View
- • Stayed 2 nights
- • Submitted from a mobile device
Staff attitude and response time is worst. Customer care was unable to understand English Only two persons were available for house keeping at floor I stayed. I made several calls and weighted 5 hours until staff came for cleaning the room. When I asked what's this, he said this is none of his problem that I was weighting which was slightly justified due to lesser staff. Washroom kits were not available at all. No sleepers, dental kits etc. No extra tissue boxes were in suite. Even the suite require some maintenance as well.
Kaaba view from room 1 was definitely good. Location and approach to haram is easy.

Stayed in November 2018

Hotel Pullman ZamZam Makkah

Pullman ZamZam Makkah This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Get the celebrity treatment with world-class service at Pullman ZamZam Makkah

Most Popular Facilities

Guests Love...

Availability

4 Reasons to Choose Pullman ZamZam Makkah

Why book with us?

See availability Hotel surroundings – Great location - show map Guests loved walking around the neighborhood!

Closest Landmarks

Restaurants & Markets

Closest Airports

Most Popular Landmarks

What Travelers Love About This Location

Al Zahra Restaurant

See availability Facilities of Pullman ZamZam Makkah

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Food & Drink

Internet

Parking

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See availability House Rules Pullman ZamZam Makkah takes special requests – add in the next step!

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Pullman ZamZam Makkah

Hotel surroundings – Guests loved walking around the neighborhood!

Facilities of Pullman ZamZam Makkah

House Rules Pullman ZamZam Makkah takes special requests – add in the next step!