Name: Pullman ZamZam Makkah
Address: Abraj Albait Complex, 21955 Mecca, Saudi Arabia, Abraj Albait Complex, Makkah Al Mukarramah Province, 21955, Saudi Arabia
Price range: Prices for upcoming dates start at $127 per night (We Price Match)
Rating: 7.3

Room Info & Price Facilities House Rules The Fine Print Our Guests’ Experiences (12,198)

Pullman ZamZam Makkah

Abraj Albait Complex, 21955 Mecca, Saudi Arabia – Great location - show map

*9.9* Masjid Al Haram: only 4 minutes away! (900 feet by foot)

*9.3* Abraj Al Bait: only 2 minutes away! (350 feet by foot)

*8.9* Safwah tower: only 2 minutes away! (350 feet by foot)

*9.0* Abraj Al Bait Mall: only 1 minute away! (200 feet by foot)

Traveler photo of Mecca by musaed

Kuwait · June 12, 2016

Reception staff were very friendly, helpful and smiling all the time. fast check in & out great location very close to almasjed alharam Eazy to go up & down stairs even we were in 25+ floor it took only 1-2 min in the elevator. clean cool

Abdulrahman, Saudi Arabia

Everything thing was good, First of all , Alharm not too far only few minutes. Also, there are many things not too far , like rusterants , shopping,coffees. To be honest, most of Stuffs are every kind were with us although , they have a lot customers. One of the best deck stuff his name (Yaser) , he tried to serve us as well as he could.

Ahmad, United States of America

Location: as one of the clock towers buildings it is a short walk to Alharam. Easy access to good meals in Ramadan which is important ( 6 restaurants) Room space Plenty of elevators which helps during prayer times.

Faisal, Saudi Arabia

Gentleman at the reception Mr. MESHAL was the one and only whom we found the most humble and friendly. Overall had a very little time to stay behind, but whatever the time spent were very cozy and comfortable.

Mohammad, India

Perfect location for anyone wanting to do Omrah. It's also walking distance to the musallah (common prayer room), which is one floor down by escalator. Staff was very responsive and checkin was smooth and easy.

Shamael, Kuwait

Our room was having Partial Haram view which was a satisfying experience. Staffs are very courteous and helpful. Facilities were fine. Breakfast was having variety and good. Best part was a Photo shoot after Friday Payer which Kids Njoyed a lot.

Farhan, Saudi Arabia

I like the location and the room size...very confy and spacoius.

Khairil, Malaysia

Good Breakfast but crowded. It was a peak season (Ramadan), so the crowd was expected. Overall, I liked the place.

Saud, Oman

The hotel amazing specialy the place and every things around us no need to go out side Haram

Sanaa, Kuwait

really nice location...very helpful staff especially Ahmed the cleaner...made to feel at home..nothing was too much trouble enjoyed our stay very much

Tassaddaq, United Kingdom

Great location!

8.7

Pullman ZamZam Makkah is located just a few feet away from the Holy Mosque and offers luxurious studios and suites. It features a restaurant and views of the city and the Kaaba. Masjid Al Haram is 350 feet away. Guests can enjoy free WiFi in all areas of the hotel.

All the units at Zamzam are air-conditioned and elegantly decorated. They include a seating area with satellite TV and work desk. They also have a mini fridge and a safety deposit box. Some rooms feature Haram/Kaaba views. Guests can enjoy a buffet breakfast or choose to be served in the privacy of their rooms.

For lunch and dinner it is possible to taste the gourmet cuisine at the hotel restaurant or explore the variety of local restaurants.

A 24-hour reception and a car rental are available at Pullman ZamZam Makkah. Currency exchange services and an ATM are also offered on-site.

King Abdulaziz International Airport is 62.1 miles away. Parking is available onsite.

This is our guests' favorite part of Mecca, according to independent reviews.

This property also has one of the top-rated locations in Mecca! Guests are happier about it compared to other properties in the area.

Couples in particular like the location – they rated it 9 for a two-person trip.

We speak your language!

Pullman ZamZam Makkah has been welcoming Booking.com guests since Dec 19, 2011
Hotel Chain : Pullman Hotels and Resorts

Missing some information? Yes / No

Brilliant!

Most Popular Facilities

Parking

Family Rooms

Free WiFi

Restaurant

Non-Smoking Rooms

Room Service

Currency Exchange: Need local currency? This property has currency exchange on site.

Guests Love...

“location was great”
446 related reviews

“good connection to airport”
326 related reviews

“wonderful staff”
263 related reviews

Located in the top-rated area in Mecca, this property has an excellent location score of 8.7!

Breakfast Info

Full English/Irish

Free WiFi
Guests consistently rate the WiFi as excellent

Parking Available On Site

Loyal Customers

There are more repeat guests here than most other properties.

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Rooms

Adults

Children

Fits	Room Type
× 5 + Max adults: 5 Max children: 2 (up to 6 years of age)	Presidential Suite with Partial Haram View (5 Adults) 2 twin beds and 1 full bed	Show prices
댴 Private bathroom Room Size: 753 ft² Presidential Suite with Partial Haram View (5 Adults) Presidential Suite with Partial Haram View ) Air-conditioned spacious suite featuring a partial Haram view. It offers 2 bedrooms one with King size bed and one with two twin beds,01 Extra bed ( roll away) will be add in The living room, satellite flat screen TV, a work desk and a kitchenette with mini fridge. The bathroom offers a bath or shower, hairdryer and complimentary toiletries. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Desk, Free toiletries, Toilet, Bathroom, Satellite channels, Bathtub or shower, Carpeted, Flat-screen TV, View, Wake-up service, Wardrobe/Closet, Landmark view Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
× 5 + Max adults: 5 Max children: 2 (up to 6 years of age)	Presidential Suite with City View (5 Adults) 2 twin beds and 1 full bed	Show prices
댴 Private bathroom Room Size: 753 ft² Presidential Suite with City View (5 Adults) Air-conditioned spacious suite featuring views of the city. It offers 2 bedrooms one with King size bed and one and two twin beds,one extra bed will be add in The living room, satellite flat screen TV, a work desk and a kitchenette with mini fridge. The 2 bathrooms offers a bath or shower, hairdryer and complimentary toiletries. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Desk, Free toiletries, Toilet, Bathroom, Satellite channels, Bathtub or shower, Carpeted, Flat-screen TV, View, Wake-up service, Wardrobe/Closet, City view Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
× 5 + Max adults: 5 Max children: 2 (up to 6 years of age)	Executive Suite with Kaaba View (5 Adults) 2 twin beds and 1 king bed	Show prices
댴 Private bathroom Room Size: 592 ft² Executive Suite with Partial Kaaba View (5 Adults) Air-conditioned suite featuring a view of the holy Kaaba. It offers 2 bed rooms, one with a double bed and one with two twin beds + a living room ,one Extra bed will be add in the Living room for the fifth person , a satellite flat screen TV, a work desk and a mini fridge. The bathroom offers a bath or shower, hairdryer and complimentary toiletries. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Desk, Free toiletries, Toilet, Bathroom, Satellite channels, Bathtub or shower, Carpeted, Flat-screen TV, View, Wake-up service, Wardrobe/Closet, Landmark view Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
× 5 + Max adults: 5 Max children: 2 (up to 6 years of age)	Presidential Suite with Partial Kaaba View (5 Adults) 2 twin beds and 1 full bed	Show prices
댴 Private bathroom Room Size: 753 ft² Presidential Suite with Partial Kaaba View (5 Adults) Air-conditioned spacious suite featuring a partial Kaaba view. It offers 2 bedrooms one with King size bed and one with two twin beds,01 Extra bed ( roll away )will be add in the living room , satellite flat screen TV, a work desk and a kitchenette with mini fridge. The 2 bathrooms offers a bath or shower, hairdryer and complimentary toiletries. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Desk, Free toiletries, Toilet, Bathroom, Satellite channels, Bathtub or shower, Carpeted, Flat-screen TV, View, Wake-up service, Wardrobe/Closet, Landmark view Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
+ Max adults: 2 Max children: 1 (up to 6 years of age)	Classic Twin Room with City View 2 twin beds	Show prices
댴 Private bathroom Room Size: 398 ft² Classic Twin Room with City View Featuring views of Makkah, this spacious, air-conditioned room offers a flat-screen TV, an in-room Haram audio and a kitchenette with a minibar and a coffee/tea maker. The bathroom is fitted with bath or shower, free toiletries and hairdryer. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Desk, Free toiletries, Toilet, Bathroom, Satellite channels, Bathtub or shower, Carpeted, Interconnecting room(s) available, Flat-screen TV, View, Wake-up service, Wardrobe/Closet, City view Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
+ Max adults: 2 Max children: 1 (up to 6 years of age)	Deluxe Twin Room with Partial Kaaba View 2 twin beds	Show prices
댴 Private bathroom Room Size: 398 ft² Deluxe Twin Room with Partial Kaaba View Air-conditioned room featuring a partial view of the holy Kaaba. It offers twin beds, a satellite flat screen TV, a work desk and a mini fridge. The bathroom offers a bath or shower, hairdryer and complimentary toiletries. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Desk, Free toiletries, Toilet, Bathroom, Satellite channels, Bathtub or shower, Carpeted, Interconnecting room(s) available, Flat-screen TV, View, Wake-up service, Wardrobe/Closet, Landmark view Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
+ Max adults: 2 Max children: 1 (up to 6 years of age)	Superior Twin Room with Partial Haram View 2 twin beds	Show prices
댴 Private bathroom Room Size: 398 ft² Superior Twin Room with Partial Haram View Air-conditioned room featuring a partial view of the holy Mosque. It offers twin beds, a satellite flat screen TV, a work desk and a mini fridge. The bathroom offers a bath or shower, hairdryer and complimentary toiletries. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Desk, Free toiletries, Toilet, Bathroom, Satellite channels, Bathtub or shower, Carpeted, Interconnecting room(s) available, Flat-screen TV, View, Wake-up service, Wardrobe/Closet, Landmark view Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
+ Max adults: 3 Max children: 1 (up to 6 years of age)	Classic Triple Room with City View 2 twin beds and 1 sofa bed	Show prices
댴 Private bathroom Room Size: 398 ft² Classic Triple Room with City View Featuring a city view, this spacious, air-conditioned room offers 2 Single beds+01 Extra bed ( Roll-away bed ) a flat-screen TV, a minibar, a telephone and a safety deposit box. The bathroom is fitted with bath or shower, free toiletries and hairdryer. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Desk, Free toiletries, Toilet, Bathroom, Satellite channels, Bathtub or shower, Carpeted, Flat-screen TV, View, Wake-up service, Wardrobe/Closet, City view Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
+ Max adults: 3 Max children: 1 (up to 6 years of age)	Superior Triple Room with Haram View 2 twin beds and 1 sofa bed	Show prices
댴 Private bathroom Room Size: 398 ft² Superior Triple Room with Partial Haram View This spacious, air-conditioned room offers 2 single beds+01 Extra bed ( Roll-away ) a flat-screen TV, a minibar, a telephone and a safety deposit box. The bathroom is fitted with bath or shower, free toiletries and hairdryer. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Desk, Free toiletries, Toilet, Bathroom, Satellite channels, Bathtub or shower, Carpeted, Flat-screen TV, View, Wake-up service, Wardrobe/Closet Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
+ Max adults: 3 Max children: 1 (up to 6 years of age)	Deluxe Triple Room with Partial Kaaba View 2 twin beds and 1 sofa bed	Show prices
댴 Private bathroom Room Size: 398 ft² Deluxe Triple Room with Partial Kaaba View This spacious, air-conditioned room offers 2 single beds + 01 Extra bed (Roll away), a flat-screen TV, a minibar, a telephone and a safety deposit box. The bathroom is fitted with bath or shower, free toiletries and hairdryer. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Desk, Free toiletries, Toilet, Bathroom, Satellite channels, Bathtub or shower, Carpeted, Flat-screen TV, View, Wake-up service, Wardrobe/Closet, Landmark view Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
+ Max adults: 4 Max children: 2 (up to 6 years of age)	Presidential Suite with City View Bedroom 1: 1 full bed Bedroom 2: 2 twin beds	Show prices
댴 Private bathroom Room Size: 753 ft² Presidential Suite with City View Air-conditioned spacious suite featuring a view of the city. It offers 2 bedrooms one with King size bed and one and two twin beds + one Living room, satellite flat screen TV, a work desk and a kitchenette with mini fridge. The bathroom offers a bath or shower, hairdryer and complimentary toiletries. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Kitchenette, Desk, Free toiletries, Toilet, Bathroom, Satellite channels, Bathtub or shower, Carpeted, Interconnecting room(s) available, Flat-screen TV, Sofa, View, Wake-up service, Wardrobe/Closet, City view Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
+ Max adults: 4 Max children: 1 (up to 6 years of age)	Classic Quadruple Room with City View 4 twin beds	Show prices
댴 Private bathroom Room Size: 398 ft² Classic Quadruple Room with City View This spacious, air-conditioned room offers 02 single beds + 02 Extra Beds ( Roll-away beds ) , a flat-screen TV, a minibar, a telephone and a safety deposit box. The bathroom is fitted with bath or shower, free toiletries and hairdryer. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Desk, Free toiletries, Toilet, Bathroom, Satellite channels, Bathtub or shower, Carpeted, Flat-screen TV, View, Wake-up service, Wardrobe/Closet, City view Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
+ Max adults: 3 Max children: 2 (up to 6 years of age)	Junior Suite with City View (3 Adults) Bedroom 1: 1 full bed Living room: 1 sofa bed	Show prices
댴 Private bathroom Room Size: 484 ft² Junior Suite with City View (3 Adults) This spacious, air-conditioned suite offers a flat-screen TV, a minibar, a telephone and a safety deposit box. The bathroom is fitted with bath or shower, free toiletries and hairdryer, 01 Extra bed ( roll away ) will be add for the third person in the living room. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Desk, Free toiletries, Toilet, Bathroom, Satellite channels, Bathtub or shower, Carpeted, Flat-screen TV, View, Wake-up service, Wardrobe/Closet, City view Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
+ Max adults: 4 Max children: 2 (up to 6 years of age)	Junior Suite with City View (4 Adults) Bedroom 1: 1 full bed Living room: 2 sofa beds	Show prices
댴 Private bathroom Room Size: 484 ft² Junior Suite with City View (4 Adults) This spacious, air-conditioned suite offers a flat-screen TV, a minibar, a telephone and a safety deposit box. The bathroom is fitted with bath or shower, free toiletries and hairdryer, 2 roll away beds will be add in the Living room Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Desk, Free toiletries, Toilet, Bathroom, Satellite channels, Bathtub or shower, Carpeted, Flat-screen TV, View, Wake-up service, Wardrobe/Closet, City view Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
+ Max adults: 4 Max children: 2 (up to 6 years of age)	Presidential Suite with Partial Haram View Bedroom 1: 1 full bed Bedroom 2: 2 twin beds Living room: 1 sofa bed	Show prices
댴 Private bathroom Room Size: 753 ft² Presidential Suite with Partial Haram View Air-conditioned spacious suite featuring a a partial view to the Haram mosque . It offers 2 bedrooms one with King size bed and one with two twin beds + a living room, satellite flat screen TV, a work desk and a kitchenette with mini fridge. The 2 bathrooms offers a bath or shower, hairdryer and complimentary toiletries. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Kitchenette, Desk, Free toiletries, Toilet, Bathroom, Satellite channels, Bathtub or shower, Carpeted, Interconnecting room(s) available, Flat-screen TV, Sofa, View, Wake-up service, Wardrobe/Closet, Landmark view Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
+ Max adults: 2 Max children: 2 (up to 6 years of age)	Junior Suite with City View 1 full bed	Show prices
댴 Private bathroom Room Size: 484 ft² Junior Suite with City View Air-conditioned suite featuring a view of the city. It offers a double bed + a living room,a satellite flat screen TV, a work desk and a kitchenette with mini fridge. The bathroom offers a bath or shower, hairdryer and complimentary toiletries. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Desk, Free toiletries, Toilet, Bathroom, Satellite channels, Bathtub or shower, Carpeted, Flat-screen TV, Sofa, View, Wake-up service, Wardrobe/Closet, City view Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
+ Max adults: 4 Max children: 2 (up to 6 years of age)	Presidential Suite with Partial Kaaba View Bedroom 1: 2 twin beds Bedroom 2: 1 full bed Living room: 1 sofa bed	Show prices
댴 Private bathroom Room Size: 753 ft² Presidential Suite with Partial Kaaba View Air-conditioned spacious suite featuring a partial Kaaba view. It offers 2 bedrooms one with King size bed and one with two twin beds + a living room, satellite flat screen TV, a work desk and a kitchenette with mini fridge. The 2 bathrooms offers a bath or shower, hairdryer and complimentary toiletries. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Kitchenette, Desk, Free toiletries, Toilet, Bathroom, Satellite channels, Bathtub or shower, Carpeted, Interconnecting room(s) available, Flat-screen TV, Sofa, View, Wake-up service, Wardrobe/Closet, Landmark view Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
+ Max adults: 4 Max children: 2 (up to 6 years of age)	Executive Suite with Kaaba View Bedroom 1: 1 full bed Bedroom 2: 2 twin beds Living room: 1 sofa bed	Show prices
댴 Private bathroom Room Size: 592 ft² Executive Suite with Partial Kaaba View Air-conditioned suite featuring a view of the holy Kaaba. It offers 2 bedrooms, a living room, a satellite flat screen TV, a work desk and a mini fridge. The bathroom offers a bath or shower, hairdryer and complimentary toiletries. Room Facilities: Safe, Telephone, Air conditioning, Hairdryer, Kitchenette, Desk, Free toiletries, Toilet, Bathroom, Satellite channels, Bathtub or shower, Carpeted, Interconnecting room(s) available, Flat-screen TV, Sofa, View, Wake-up service, Wardrobe/Closet, Landmark view Someone just booked this Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children

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5 Reasons to Choose Pullman ZamZam Makkah

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12233 independent reviews

The staff speaks English

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An Inside Look at Pullman ZamZam Makkah

Amidst the grandeur of the Abraj Al Bait complex, 1,315 spacious suites and deluxe rooms offer in-room audio of prayer services at Masjid al-Haram. These elegant and luxuriously furnished units will offer you an incredibly comfortable stay.

Pullman ZamZam Makkah takes special requests – add in the next step!

Area Info – Great location - show map

Closest Landmarks

Abraj Al Bait Mall 0 miles
Abraj Al Bait 0.1 miles
Safwah tower 0.1 miles
Zamzam Well 0.2 miles
Masjid Al Haram 0.2 miles
King Abdullah Zamzam Water Project 2.1 miles
Makkah Museum 2.1 miles
AL Diyafa Mall 2.2 miles
Madhbah Isma`Il 2.6 miles
Al Jamrah al Wusta 2.6 miles

Restaurants & Markets

BIn Dawood Supermarket 0 miles

Closest Airports

Ta’if Airport 46.4 miles
King Abdulaziz Airport 46.7 miles

Are you missing any information about this area? Yes / No

Brilliant!

1 Restaurant On Site

Al Zahra Restaurant

Menu: Buffet

Food: International

Open for: Breakfast, Lunch, Dinner

Good to Know

Check-in

From 5:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

Free! One child under 6 years stays free of charge when using existing beds.

Free! One child under 2 years stays free of charge in a crib.

One older child or adult is charged SAR 250 per person per night in an extra bed.

The maximum number of cribs in a room is 1.

The maximum number of extra beds in a room is 1.

Any type of extra bed or crib is upon request and needs to be confirmed by management.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Cards accepted at this property

Hover over the cards for more info.

Or, take a look at these appealing alternatives:

Jabal Omar Hyatt Regency Makkah has a location score of 9.3
Swissotel Al Maqam Makkah has a review score of 8.4

Looking for something else?

See the best hotels in Mecca, based on 244,889 verified hotel reviews on Booking.com.

The Fine Print

Please note that the property requires a copy of the cardholders passport upon check-in.

Please note that from 1 to 19 Ramadan (27 May 2017 to 14 June 2017 inclusive) Iftar Ramadan is served in lieu of breakfast.
From 20-30 Ramadan (15 June 2017 to 24 June 2017 inclusive) the meal plan description to be as follow: Room & suite rates will be inclusive of both Suhour & Iftar Ramadan.
Above dates are subject to Hijri calendar of Um Al Qura.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Pullman ZamZam Makkah of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.

See all guest reviews for Pullman ZamZam Makkah

Newest Reviews for Pullman ZamZam Makkah

June 26, 2017

Lubega
Uganda
Age group: 55 – 64
10

“At Home yet so far”
- • Family with young children
- • Superior Twin Room with Partial Haram View
- • Stayed 6 nights
- • Submitted from a mobile device
눉Peak Period Little to blame Managed Numbers
눇It is a Hotel of Class
June 26, 2017

Sadaqat
Saudi Arabia
5

“Feedback for a messy visit to pullman”
- • Couple
- • Classic Twin Room with City View
- • Stayed 1 night
- • Submitted from a mobile device
눉Room was nice and location perfect
눇It was a comoplete mess throughout. Small loby occupied wid hundreds of guests at same time. It was overcrowded everywhere I had to search for seat for half an hour during my night meal which was a part of my package and finally me and my family had to stand in hallway and we ate dinner by standing on our feet after half day of fasting My locker in the room was not working .. was unable to lock so had to keep my valuable anlocked.
June 26, 2017

Qaisar
Saudi Arabia

1 helpful vote
6.3

“Location was excellent”
- • Family with young children
- • Classic Triple Room with City View
- • Stayed 1 night
- • Submitted from a mobile device
눉Cleaniness / checkin and check out time
눇Location
June 26, 2017

Family
Turkey
4.6

Disappointing
- • Family with young children
- • Junior Suite with City View (4 Adults)
- • Stayed 1 night
- • Submitted from a mobile device
눉Anything
눇Location
June 25, 2017

Rawan
Saudi Arabia
6.3

“The furniture was SUPER old and never been modernized”
- • Family with young children
- • Deluxe Triple Room with Partial Kaaba View
- • Stayed 1 night
- • Submitted from a mobile device
눉2 receptionist to serve all 800 rooms check in/out at peak time The manager was rude from the very begging even when he knew they were wrong he didn't apologize The room didn't match the picture attached and the description although it has been confirmed by the phone The window glass was so dirty though there wasn't any rain or dust in June
눇The buffet was over all excellent; clean & variable Room service was good although they were very slow
June 25, 2017

Saoud
United Arab Emirates
Age group: 35 – 44
5

“Not worth it.”
- • Leisure trip
- • Group of friends
- • Classic Twin Room with City View
- • Stayed 2 nights
- • Submitted from a mobile device
눉Not much amenities in the room, too many people in elevators as usual require more time to get into room. Restaurant is crowded as usual. Hard to find empty table. No taxi to go to airport. Reservation is half board and reception said my reservation included lunch but we are in ramadan and we don't offer lunch. I asked to replace it with iftar or sohour but they reject!!
눇Nothing
June 25, 2017

Abdulrahman
Saudi Arabia
Age group: 18 – 24
10

“One of the Best Hotels in Makkah”
- • Family with young children
- • 2 rooms
- • Stayed 1 night
- • Submitted from a mobile device
눉Traffic coming in & out although it wasn't that bad.
눇Reception staff were very friendly, helpful and smiling all the time. fast check in & out great location very close to almasjed alharam Eazy to go up & down stairs even we were in 25+ floor it took only 1-2 min in the elevator. clean cool
June 24, 2017

Ahmad
United States of America
7.5

“One of the best place in Makkah”
- • Leisure trip
- • Family with young children
- • Classic Twin Room with City View
- • Stayed 2 nights
- • Submitted from a mobile device
눉Shower Bath
눇Everything thing was good, First of all , Alharm not too far only few minutes. Also, there are many things not too far , like rusterants , shopping,coffees. To be honest, most of Stuffs are every kind were with us although , they have a lot customers. One of the best deck stuff his name (Yaser) , he tried to serve us as well as he could.
June 24, 2017

Rayaan7298
United Arab Emirates
8.3

Very Good
- • Family with young children
- • Classic Twin Room with City View
- • Stayed 2 nights
- • Submitted from a mobile device
눉The wifi was not reaching the room
June 24, 2017

N
United Arab Emirates
4.2

Disappointing
- • Family with young children
- • Presidential Suite with Partial Kaaba View
- • Stayed 2 nights
- • Submitted from a mobile device
눉Cleanliness, food availability and organization of restaurant
눇Not worth the money value
June 24, 2017

Rushdi
Saudi Arabia
6.9

Pleasant
- • Family with young children
- • Classic Twin Room with City View
- • Stayed 2 nights
- • Submitted from a mobile device
눉Carpet very dirty
June 23, 2017

Anonymous
Brunei
2.5

“Very Poor!!”
- • Leisure trip
- • Family with young children
- • Classic Quadruple Room with City View
- • Stayed 4 nights
- • Submitted from a mobile device
눉i expected a five star hotel reception friendliness and room that is fit to be five star. However The room felt more like a hostel as they had stuffed in 4 single beds in a double-bed room and had confined area. When we came in, room smelt really bad which never went away even when they spray perfume. Pillows and blankets were thin and had lose its comfort. We had called reception a lot of times for changes and even talked to manager for a room change but they had never gotten back to us. The phone wasnt good either! Couldnt even get connected, and staff were not helpful, they asked how our stay was but never acted on the request and kept stalling. Overall i give a 0 rating for a 5 star hotel as it is a huge disappointment to have paid $7k for 4 nights.
June 23, 2017

Muneera
Saudi Arabia
7.1

Good
- • Family with young children
- • Deluxe Twin Room with Partial Kaaba View
- • Stayed 2 nights
- • Submitted from a mobile device
눉Bathroom had pool of water Bathroom needs renovation Stove has no knobs
눇Near Haram Beds comfortable
June 22, 2017

Tariq
Kuwait
5.4

“Ok”
- • Couple
- • Classic Twin Room with City View
- • Stayed 3 nights
- • Submitted from a mobile device
눉Food was not that good and very less variety
눇Location was good
June 21, 2017

Ahmed
Oman
7.9

“Good stay”
- • Group of friends
- • Classic Twin Room with City View
- • Stayed 2 nights
- • Submitted from a mobile device
눉Room service waked me up for no reason
눇Location

Pullman ZamZam Makkah, Mecca (Saudi Arabia) Deals

Pullman ZamZam Makkah

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