Hotel
Travel Sustainable property

Hôtel Reisen in The Unbound Collection by Hyatt

Skeppsbron 12, Gamla Stan, 11130 Stockholm, Sweden – Excellent location – show map

Excellent location – rated 9.6/10! (score from 1252 reviews)

Real guests • Real stays • Real opinions

8.7
Excellent
1,251 reviews

Had a king room with sea view, per our request. The view from the room was wonderful ! Seeing the boats and ferries go by was exactly what we had hoped for. Check in was a breeze and the staff very friendly. At check in we were informed we would be on the 6th floor for the best view possible. Room furnishings were very nice. The room was a bit smaller than we anticipated, but it worked out fine. Breakfast was excellent, with a very nice variety (including fresh fruit , cheeses, meats and many hot items). The staff in the breakfast area were very friendly and attentive. Very glad we chose the Hotel Reisen- the location was perfect for walking to sights in old town, lost of restaurant choices nearby and access to several ferry lines.

Regina United States of America

The room was nicely decorated and modern. Although the bathroom was a bit small, it was sufficient for what we needed. Beds were very comfortable and room had enough space for my friend and I. The location was absolutely perfect - centrally located without being too hectic. The lobby was very nice as was the bar/lounge.

Sunita France

Very nice design of the lobby, restaurant and rooms, helpful and very nice staff, wonderful breakfast. We really did like our stay at this hotel! First and very nice impression of Stockholm:)

Yakupova Austria

great location overlooking the sea. wonderful breakfast. comfortable beds. quiet.

Audrey United States of America

The gentleman who worked at the breakfast was EXCELLENT. The staff at the front desk was also very good. Spa was relaxing.

Cheryl United States of America

It was a great location, nice staff, clean rooms and the relax spa downstairs was really nice and fresh. The room had a big tv infront ofd that easily conected to the phone. .

Yariv Sweden

Location is perfect. Waterfront. Very near to old town area Modern and clean room Helpful staff

Suryo Indonesia

On the edge of Old Town and along a busier road but not loud. View from room was stunning. Nice chairs and table to sit at and the bathroom was very nice and new and not cramped. Everything was very clean and the bed was comfortable. My husband said the wellness and fitness center was fantastic. We will 100% stay here again.

Christina United States of America

Amazing location and the sauna and cold pool were really nice. Staff was always very friendly and helpful as well.

Michael United States of America

The staff is friendly and professional. the room was good size . the breakfast was great. LOVED the spa. I had an issue with the drain in the shower and was fixed on the spot .

Vania United States of America
8.7
Excellent
1,251 reviews
  • What guests loved the most:
  • “Had a king room with sea view, per our request. The view from the room was wonderful ! Seeing the boats and ferries go by was exactly what we had hoped for.”
    Regina Regina United States of America United States of America
  • “The room was nicely decorated and modern. Although the bathroom was a bit small, it was sufficient for what we needed. Beds were very comfortable and room had enough space for my friend and I.”
    Sunita Sunita France France
  • “Very nice design of the lobby, restaurant and rooms, helpful and very nice staff, wonderful breakfast. We really did like our stay at this hotel! First and very nice impression of Stockholm:)”
    Yakupova Yakupova Austria Austria
  • “great location overlooking the sea. wonderful breakfast. comfortable beds. quiet.”
    Audrey Audrey United States of America United States of America
  • “The gentleman who worked at the breakfast was EXCELLENT. The staff at the front desk was also very good. Spa was relaxing.”
    Cheryl Cheryl United States of America United States of America
  • “It was a great location, nice staff, clean rooms and the relax spa downstairs was really nice and fresh. The room had a big tv infront ofd that easily conected to the phone. .”
    Yariv Yariv Sweden Sweden
  • “Location is perfect. Waterfront. Very near to old town area Modern and clean room Helpful staff”
    Suryo Suryo Indonesia Indonesia
  • “On the edge of Old Town and along a busier road but not loud. View from room was stunning. Nice chairs and table to sit at and the bathroom was very nice and new and not cramped.”
    Christina Christina United States of America United States of America
  • “Amazing location and the sauna and cold pool were really nice. Staff was always very friendly and helpful as well.”
    Michael Michael United States of America United States of America
  • “The staff is friendly and professional. the room was good size . the breakfast was great. LOVED the spa. I had an issue with the drain in the shower and was fixed on the spot .”
    Vania Vania United States of America United States of America

Categories:

  • Staff9.3
  • Facilities 8.9
  • Cleanliness9.2
  • Comfort 9.2
  • Value for money8.1
  • Location9.6
  • Free WiFi 9.0
High score for Stockholm
8.7
Excellent
1,251 reviews
Categories:
Staff
9.3
Facilities
8.9
Cleanliness
9.2
Comfort
9.2
Value for money
8.1
Location
9.6
Free WiFi
9.0
High score for Stockholm
Filters
Ocean view
Pet friendly
Free WiFi
Balcony
Bathtub
Sauna
24-hour front desk
Key card access
Daily housekeeping
Non-smoking rooms

Located on the water front in Old Town, this hotel is 500 feet from the Royal Palace.

Hôtel Reisen in The Unbound Collection by Hyatt Waterfront features a TV with pay channels, and many offer panoramic views of the Baltic Sea. Some include a seating area, a private sauna and a balcony.

Gamla Stan Metro Station is 10 minutes’ walk away, and a bus stop is located 150 feet from Hôtel Reisen in The Unbound Collection by Hyatt Waterfront.

This is our guests' favorite part of Stockholm, according to independent reviews.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Hôtel Reisen in The Unbound Collection by Hyatt has been welcoming Booking.com guests since Sep 2, 2010
Hotel chain/brand:
Unbound Collection by Hyatt

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Most popular amenities
Free WiFi
Private Parking
Spa
Non-smoking rooms
Fitness center
Restaurant
Room service
24-hour front desk
Tea/Coffee Maker in All Rooms

Property Highlights

Located in the heart of Stockholm, this hotel has an excellent location score of 9.6

Great Food: Meals here are highly recommended!

Breakfast Info

Continental, Vegetarian, Gluten-free, American

Private parking available

Saved to 10529 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
2 twin beds
1 queen bed
1 king bed
1 king bed
1 twin bed
1 king bed
1 king bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
9.3
Facilities
8.9
Cleanliness
9.2
Comfort
9.2
Value for money
8.1
Location
9.6
Free WiFi
9.0
High score for Stockholm
Select topics to read reviews:

See what guests loved the most:

  • Regina
    United States of AmericaUnited States of America
    “Had a king room with sea view, per our request. The view from the room was wonderful ! Seeing the boats and ferries go by was exactly what we had hoped for. Check in was a breeze and the staff very friendly. At check in we were informed we would...”
  • Sunita
    FranceFrance
    “The room was nicely decorated and modern. Although the bathroom was a bit small, it was sufficient for what we needed. Beds were very comfortable and room had enough space for my friend and I. The location was absolutely perfect - centrally...”
  • Yakupova
    AustriaAustria
    “Very nice design of the lobby, restaurant and rooms, helpful and very nice staff, wonderful breakfast. We really did like our stay at this hotel! First and very nice impression of Stockholm:)”
  • Audrey
    United States of AmericaUnited States of America
    “great location overlooking the sea. wonderful breakfast. comfortable beds. quiet.”
  • Cheryl
    United States of AmericaUnited States of America
    “The gentleman who worked at the breakfast was EXCELLENT. The staff at the front desk was also very good. Spa was relaxing.”
  • Yariv
    SwedenSweden
    “It was a great location, nice staff, clean rooms and the relax spa downstairs was really nice and fresh. The room had a big tv infront ofd that easily conected to the phone. .”
  • Suryo
    IndonesiaIndonesia
    “Location is perfect. Waterfront. Very near to old town area Modern and clean room Helpful staff”
  • Christina
    United States of AmericaUnited States of America
    “On the edge of Old Town and along a busier road but not loud. View from room was stunning. Nice chairs and table to sit at and the bathroom was very nice and new and not cramped. Everything was very clean and the bed was comfortable. My husband...”
  • Michael
    United States of AmericaUnited States of America
    “Amazing location and the sauna and cold pool were really nice. Staff was always very friendly and helpful as well.”
  • Vania
    United States of AmericaUnited States of America
    “The staff is friendly and professional. the room was good size . the breakfast was great. LOVED the spa. I had an issue with the drain in the shower and was fixed on the spot .”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Have you taken any precautions for check-in because of the coronavirus?
    We have implemented increased cleaning of public areas. regular disinfection of door handles, as well as additional stations of hand disinfection.
    Answered on 9 May 2020
  • Is there an elevator in this hotel?
    Yes there are 2 guest elevators. There are some steps to enter the hotel to the lobby, please let us know at reception if we don't see you and we will..
    Answered on 1 January 2020
  • Is there parking at your hotel?
    We have parking service available. Business hours are Monday-Friday between 07:00-23:00 and Saturday-Sunday/public holiday between 07:00-21:00. The pr..
    Answered on 30 September 2021
  • I’ve read that there’s no a/c. Can an electric fan be provided if a room is feeling stuffy/warm?
    There is no a/c however we provide electric fans in all rooms.
    Answered on 27 August 2019
  • Is it possible to leave baggage before check-in time? We would arrive in the morning before 11am, and would need to drop our bags.
    Dear Sir and Madam Yes you can leave your luggage in our luggage room. Just ask in the front desk and we will assist you Welcome ! Best regards Kim..
    Answered on 11 January 2020
  • Still looking?
Hotel area info *
Restaurants
1 Restaurant On Site
  • Restaurant Reiss
    • Cuisine
      Local
    • Open for
      Dinner
    • Ambience
      Modern
Amenities of Hôtel Reisen in The Unbound Collection by Hyatt
Great facilities! Review score, 8.9
Most popular amenities
Free WiFi
Private Parking
Spa
Non-smoking rooms
Fitness center
Restaurant
Room service
24-hour front desk
Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed on request. Charges may apply.
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available at a location nearby (reservation is not needed) and costs SEK 960 per day.
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Pet basket
  • Smoke-free property
  • Heating
  • Elevator
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Upper floors accessible by elevator
Spa
  • Personal trainer
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa lounge/Relaxation area
  • Spa facilities
  • Hairstyling
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Facial treatments
  • Beauty services
  • Massage
    Additional charge
  • Spa
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Spanish
  • Swedish

House rules

Hôtel Reisen in The Unbound Collection by Hyatt takes special requests – add in the next step!

Check-in

From 3:00 PM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 7:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of SEK 5000 is required on arrival. That's about 459.41USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Mastercard Visa Diners Club American Express Cash is not accepted Hôtel Reisen in The Unbound Collection by Hyatt accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of SEK 5000 is required on arrival. That's about 459.41USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.